Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
3D Operations R&D Specialist - 'Chief Architect' (CAD)
Company: Canvas
Location: Remote
Posted Dec 05, 2025
The job posting is seeking a 3D Operations Research and Development Specialist with a focus on Chief Architect to join the team at Canvas. The role involves overseeing testing and analysis of new technologies, developing test plans, implementing process improvement strategies, collaborating with cross-functional teams, and staying abreast of industry trends. The ideal candidate should have at least 2 years of experience as an Architect specializing in Chief Architect, subject matter expertise with 3D architectural software, understanding of 3D reconstruction, strong analytical and communication skills, and demonstrated leadership qualities.
Sr. Product Manager - AI Capabilities
Company: Zapier
Location: North America
Posted Dec 05, 2025
Zapier is seeking a Senior Product Manager to lead the vision and execution of their AI Capabilities team. The role involves defining and delivering the platform that will power all of Zapier's runtime AI products, including Agents, Chatbots, and AI by Zapier. The ideal candidate should have a strong technical foundation, experience working on platform-oriented products, and be comfortable navigating complex systems. They should be a builder at heart, self-directed, collaborative, and obsessed with delivering measurable business outcomes.
Support Account Manager
Company: Saviynt
Location: Remote
Posted Dec 05, 2025
This job description outlines the role of a Support Account Manager, emphasizing customer support, issue resolution, cross-functional collaboration, and required skills like communication and problem-solving. It highlights responsibilities such as account management, performance monitoring, and proactive engagement with customers.
Technical Support Advisor II
Company: SpryPoint
Location: North America
Posted Dec 05, 2025
SpryPoint is a high-growth software company revolutionizing the utility industry with its cloud-native platform. Founded in 2012, the company has grown to 285+ employees serving 100+ utility clients across North America and the Caribbean. SpryPoint's mission is to provide comprehensive solutions that modernize the entire metertocash process, with a focus on customer success and continuous improvement.
Recruiting Coordinator
Company: DevRev
Location: Philippines
Posted Dec 05, 2025
The role is a coordination-heavy Recruiting Coordinator position based in the Philippines, working with Talent Partners and Hiring Managers to move candidates through interviews, offers, and hiring. The role requires excellent communication skills, strong calendar management, and attention to detail in managing ATS records.
Brand Marketing Manager
Company: Dropbox
Location: USA
Posted Dec 05, 2025
Dropbox is looking for a Brand Marketing Manager to lead event and campaign execution, cross-functional collaboration, and vendor management. The role requires 8+ years of experience in marketing operations, brand marketing, or project management, with a strong interest in creative work and top-of-funnel marketing.
Executive Assistant
Company: DevRev
Location: Philippines
Posted Dec 05, 2025
DevRev is seeking an Executive Assistant to support their CXO with administrative tasks, communication, and project management. The role requires a proactive, detail-oriented individual with 5+ years of experience and excellent organizational and communication skills.
Counsel - Commercial
Company: HubSpot
Location: USA
Posted Dec 05, 2025
HubSpot is seeking an experienced commercial and privacy lawyer to lead the Commercial Legal Team, supporting Customer Success Teams in North America. The role involves providing legal guidance on AI, privacy, and regulatory challenges, managing contract negotiations, resolving disputes, and developing enablement materials for Customer Success teams.
Marketing Ops & Technology Specialist
Company: Blackbaud
Location: India
Posted Dec 05, 2025
The role is for a Senior Marketo Operations Specialist to join a high-performing Marketing Operations team at Blackbaud. The position involves managing and optimizing the Marketo platform, ensuring data integrity, and collaborating with various teams. The ideal candidate should have extensive Marketo experience, strong analytical skills, and the ability to work autonomously in a fast-paced environment.
Director - Virtual First
Company: Dropbox
Location: Canada
Posted Dec 05, 2025
Dropbox seeks a strategic leader to drive Virtual First initiatives, fostering remote collaboration and innovation. The role involves shaping work practices, leading teams, and ensuring operational excellence in a distributed environment.
Strategic Account Executive
Company: Form Health
Location: USA
Posted Dec 05, 2025
Form Health is a virtual obesity medicine clinic that provides high-quality, evidence-based treatment through telemedicine. They offer a multidisciplinary approach, working closely with patients through a proprietary mobile app. The company is venture-backed and aims to empower patients and drive impact at a national scale. They are seeking a Strategic Account Executive to drive retention, growth, and satisfaction for high-value client accounts.
Commercial Counsel
Company: Blockdaemon
Location: Remote
Posted Dec 05, 2025
The job posting is for a Commercial Counsel to join Blockdaemon's legal team. The role involves advising on complex commercial transactions, partnering with business teams, and scaling legal operations for a fast-growing global blockchain technology company. The position is remote-first and hiring in Ireland or the UK.