Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Infrastructure Architect
Company: IBM
Location: Tokyo, JP
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, emphasizing long-term relationships, collaboration with clients, and the use of IBM's technology platforms. It highlights the importance of curiosity, knowledge, and creative problem-solving. The role mentioned is a Japanese-speaking Platform Engineering Service Sub-Leader position in Japan, requiring experience in customer requirements design, infrastructure construction, and cloud design.
Software Engineer DevOps
Company: IBM
Location: Mulhuddart, IE
Posted Dec 05, 2025
IBM Software is seeking a skilled Senior DevOps Cloud Engineer to join their team. The role involves designing, implementing, and maintaining a robust hybrid cloud infrastructure, optimizing cloud environments, streamlining deployment processes, and mentoring junior engineers. The position requires expertise in automation, containerization, monitoring, troubleshooting, test planning, and execution, as well as collaborative development.
SAP Data Lead
Company: IBM
Location: HELSINKI, FI
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a Data Lead role. The role involves designing and implementing master data solutions using SAP Master Data Governance and other MDM solutions. Key responsibilities include architecting data strategies, leading data migration, facilitating workshops, and managing a team of data professionals. The position requires a Bachelor's degree, experience in data migration, proficiency in SAP Master Data Governance, and strong communication and leadership skills.
Data Engineer-Enterprise Content Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include creating templates in OpenText Exstream, designing documents, understanding input/output file formats, and performing unit testing. Required education is a Bachelor's degree, with a Master's degree preferred. Required technical expertise includes experience with OpenText Exstream, understanding of file formats, and proficiency in Exstream Design Manager and Designer Tool.
SAP EAM Field Service Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The job description outlines the role of an SAP consultant at IBM Consulting, focusing on delivering innovative business solutions through design, build, and test. The ideal candidate should have extensive SAP implementation experience, strong knowledge in the SAP PM domain, and excellent communication and leadership skills.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT
Company: IBM
Location: Hyderabad, IN
Posted Dec 05, 2025
This text describes a career in IBM Consulting emphasizing global collaboration, client relationships, and professional growth opportunities. It highlights responsibilities involving financial reporting, process optimization, and leadership in technology-driven environments, along with required expertise in finance and administration.
Software Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
IBM Infrastructure offers enterprise IT infrastructure for hybrid cloud and AI. The role involves developing and maintaining key capabilities, supporting customers, developing tools for support teams, and partnering with global teams for production support.
Platform Engineer 2
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The role involves building and supporting an Internal Developer Platform (IDP) for Apptio applications. The team collaborates across multiple locations and technologies, including GitHub, Linux, Kubernetes, Docker, and AWS. The position requires problem-solving skills, experience with platform development, DevOps, and cloud services.
Application Consultant-Mobile
Company: IBM
Location: Taipei, TW
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on technical roles and responsibilities of Application Consultants. It highlights the importance of collaboration, problem-solving, and adaptability in working with clients across various industries to improve hybrid cloud and AI solutions.
Order To Cash Team Leader
Company: IBM
Location: Naga City, PH
Posted Dec 05, 2025
The text describes the role of an Order to Cash (OTC) Team Leader at IBM Consulting. The role involves managing and overseeing the end-to-end OTC process, including order management, invoicing, credit and collections, dispute resolution, and cash application. The OTC Team Leader is responsible for leading a team, optimizing processes, driving improvements, and collaborating with cross-functional teams to enhance cash flow and working capital. The role requires a strong understanding of OTC processes, ERP systems, and automation tools, as well as excellent analytical, problem-solving, and organizational skills. The OTC Team Leader is also responsible for ensuring compliance with internal controls, company policies, and legal regulations, and for providing regular reports and analysis on key OTC metrics.
Manager - Product Design
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
This job description highlights opportunities to work on innovative cloud solutions, lead design teams, and collaborate across functions. It emphasizes growth, expertise in enterprise SaaS products, and leadership in scalable design practices.
SAP SE Java Developer
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting as a Software Developer. The role involves working on hybrid cloud and AI projects with clients worldwide, using cutting-edge technologies. Key responsibilities include analytical problem-solving, end-to-end engagement in the software development lifecycle, and strategic stakeholder collaboration. Required skills include Java, JavaScript, SQL, Jenkins, GitLab, and JUnit, along with strong communication and collaboration abilities.