Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Sr. Customer Success Operations Manager
Company: Menlo Security
Location: USA
Posted Dec 03, 2025
Menlo Security is seeking a CS Operations Lead to manage renewal operations, drive data analytics and reporting, optimize the customer lifecycle, and foster cross-functional alignment. The ideal candidate should have 5+ years of experience in Customer Success Operations or relevant consulting experience, expert-level proficiency in Gainsight and CRM systems, and strong analytical and communication skills.
Account Executive (English Speakers)
Company: Bobtail
Location: Anywhere
Posted Dec 03, 2025
Bobtail is a company dedicated to increasing customer happiness by eliminating inefficiencies in the supply chain. They value teams over individuals, collaboration, communication, iteration, experimentation, and a solutions-oriented approach. They are looking for proactive, collaborative, and driven individuals with B2B cold calling experience, fluency in English, and the ability to quickly learn in a fast-paced environment.
Senior Customer Success Manager - Identity Security
Company: Saviynt
Location: Germany
Posted Dec 03, 2025
Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. They are seeking a Sr Customer Success Manager to cultivate customer loyalty, drive product adoption, and ensure customer success. The role involves serving as the primary point of contact, developing relationships with executives, advising on solutions, and managing customer accounts.
Senior Brand Manager
Company: Neowiz
Location: Brazil
Posted Dec 03, 2025
NEOWIZ is seeking a Senior Brand Manager for LATAM/Brazil with expertise in regional gaming markets. The role involves shaping brand strategy, executing localized campaigns, and collaborating with global teams. The company offers remote work, competitive benefits, and opportunities to contribute to award-winning game portfolios.
Senior OT Operations Manager
Company: GuidePoint Security
Location: USA
Posted Dec 03, 2025
GuidePoint Security is seeking a Senior OT Operations Manager to optimize delivery processes, enhance project management capabilities, and drive operational excellence across their growing OT services and incident response engagements. The role focuses on process optimization, project manager capability enhancement, OT incident response operational excellence, strategic operations and performance management, and cross-functional leadership and alignment.
Software Engineer L2 - Cloud Infrastructure Area
Company: Twilio
Location: USA
Posted Dec 03, 2025
The job posting is for a Software Engineer L2 position at Twilio, focusing on cloud infrastructure. The role involves developing and maintaining scalable cloud-native environments, automating solutions, and collaborating with various teams. The position requires experience in AWS cloud infrastructure management, ASG knowledge, and proficiency in programming languages like Java or Python.
Safety Lead Risk Management Consultant
Company: ClinChoice
Location: USA
Posted Dec 03, 2025
ClinChoice is seeking a Benefit Risk and Risk Management Lead Consultant for a 12-month contract with extension possibilities. The role involves leading global medical safety management, conducting risk assessments, and ensuring product safety. The ideal candidate should have a medical degree, 6+ years of pharmacovigilance experience, and strong leadership skills.
Medical Information Specialist - (French & English Speaking)
Company: EVERSANA
Location: UK
Posted Dec 03, 2025
EVERSANA is a global company with over 7000 employees committed to creating and delivering next-generation commercialization services to the life sciences industry. They prioritize improving patient lives, embrace diversity, and have a strong focus on customer service and innovation. The company offers a medical communications position that involves translating documents, responding to drug information inquiries, identifying adverse events, and medical writing.
Senior Marketing Data Analyst
Company: GitLab
Location: North America,Latin America
Posted Dec 03, 2025
The Senior Marketing Analyst role at GitLab involves building Product Led Growth analytics, establishing reporting frameworks, and collaborating with various teams to inform go-to-market strategy. The role requires strong analytical skills, proficiency in SQL, Tableau, Snowflake, and experience with Google Analytics, Google Tag Manager, Salesforce, and Marketo.
Global Head of Middle Office
Company: Kraken
Location: USA
Posted Dec 03, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop, Wallet, and Kraken Futures. The company is fully remote with Krakenites in 70+ countries speaking over 50 languages. The Global Head of Middle Office role involves leading institutional trading and lending operations, ensuring operational integrity, and driving inventory optimization.
Enterprise Support Specialist
Company: SoundStack
Location: USA
Posted Dec 03, 2025
SoundStack is an audio-as-a-service company that provides digital audio businesses with access to big tech, easy-to-use tools, and the ability to connect with any provider across the market. The Enterprise Support Specialist role is responsible for ensuring the technical success and satisfaction of VIP partners across both the Platform and Marketplace areas of SoundStack. The role involves providing frontline technical support, aiding in the onboarding process, acting as the primary point of contact for VIP partners, managing escalations, maintaining service level agreements, documenting client interactions, proactively monitoring service performance, communicating with stakeholders and customers, conducting training sessions, and participating in weekend and on-call support.
Service Delivery
Company: Blackbaud
Location: India
Posted Dec 03, 2025
The job requisition is for a Service Delivery Staff position at Blackbaud. The role involves delivering services to customers, managing processes, building customer relationships, and troubleshooting issues. The position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced team environment. Blackbaud is a digital-first company with a flexible remote or hybrid work culture.