Exceptional Service Jobs

1,338,750 open positions · Updated daily

Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโ€‘powered chatbots and realโ€‘time sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.

Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.

Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.

Senior React Native Developer

Company: Nearform

Location: Romania

Posted Dec 03, 2025

Nearform is seeking a Senior React Native Developer for a remote permanent position. The role involves building front and backend components, optimizing performance, and collaborating with clients. Nearform offers benefits such as remote work, flexible hours, wellness support, and an annual company retreat.

Site Reliability / Gitops Engineer

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical is a leading provider of open source software and operating systems. They are hiring a Site Reliability Gitops Engineer to join their IS team and drive operations automation. The role involves developing infrastructure as code, automating software operations, and collaborating with development teams.

Field Alliance Manager - Strategic Partnerships

Company: ExtraHop

Location: USA

Posted Dec 03, 2025

This job posting highlights a critical role in expanding strategic partnerships with CrowdStrike, emphasizing collaboration, revenue growth, and technical integration. The position requires strong alliance management skills, field engagement, and experience in cybersecurity. It offers a competitive salary range and opportunities for impactful business development.

Partner Analyst

Company: CitySwift

Location: Remote

Posted Dec 03, 2025

CitySwift is a leading intelligent data platform for public transport, powering data-driven decision making for large transport networks globally. The company is in accelerated growth mode with 200% YOY revenue growth in 2024. The Partner Analyst role involves demonstrating the value of CitySwift to customers, supporting renewals, upsell conversations, and long-term customer satisfaction. The company offers a competitive salary, health and life insurance, pension schemes, flexible working hours, and a work abroad program.

Software Engineer 5 - TV Client Foundations

Company: Netflix

Location: USA

Posted Dec 03, 2025

The text highlights Netflix's commitment to creating exceptional TV experiences, emphasizing team collaboration, innovation, and diverse values. It outlines job opportunities with focus on technical expertise, scalability, and a supportive work culture, while detailing competitive benefits and inclusive practices.

React Developer (Front-end, Next.js), SC cleared

Company: NECSWS

Location: UK

Posted Dec 03, 2025

NEC Digital seeks a Frontend React Developer for a hybrid or remote role. The successful candidate will develop and maintain web applications using React and Next.js, collaborating within a Scrum team to implement new features and ensure accessibility, performance, and test quality standards. The role requires SC clearance and strong React, TypeScript, and Next.js skills.

Senior Backend Engineer (Java)

Company: Secfix

Location: Remote

Posted Dec 03, 2025

This job posting highlights Secfix's relocation support from the USA to Germany, competitive salary, equity package, remote work flexibility, and opportunities to work on impactful compliance automation projects for SMBs. The company emphasizes a collaborative remote culture, mentorship, and growth potential for senior engineers.

Product Manager L5 - Enterprise Developer Enablement

Company: Netflix

Location: USA

Posted Dec 03, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Content and Business Products team builds technology to scale content operations. The role is for a Technical Product Manager to drive the strategy and evolution of application development platforms, simplifying the software development lifecycle and integrating AI capabilities.

Tax Operations Specialist

Company: Check

Location: Remote

Posted Dec 03, 2025

The job description outlines a Tax Operations Specialist role with responsibilities in tax compliance and process optimization. It highlights required experience, company benefits like medical insurance and flexible PTO, and a salary range of $78,500–$101,750.

Product Design Sourcer / Market Researcher

Company: Nova Talent

Location: Remote

Posted Dec 03, 2025

Nova Talent is a growing boutique firm that helps SaaS startups find design talent. They source candidates from various creative communities and work with hiring teams to identify exceptional portfolios. The role of a PartTime Product Design Sourcer and Market Researcher involves deep research and uncovering hidden design talent.

Cold-Caller and Appointment Setter

Company: Integrated Hire

Location: Anywhere in the world

Posted Dec 03, 2025

The text is a job posting for a cold caller and appointment setter role at Integrated Hire, a company that helps US businesses grow by building remote teams. The role offers commission-based pay of $150-$250 per qualified appointment, with potential for salary increases. The company emphasizes flexibility, remote work, and a collaborative environment.

Senior Backend Engineer

Company: Justlife

Location: Pakistan

Posted Dec 03, 2025

Justlife is a fast-growing tech startup in Dubai that offers a beautifully designed home services app. They are looking for brilliant minds and skilled professionals to join their team and contribute to exciting projects such as customer-to-supplier dispatching algorithms, real-time order tracking, and API development. Justlife offers a startup culture, remote working arrangements, continuous learning opportunities, and a fair performance management system.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

Related Pages