Exceptional Service Jobs

1,338,750 open positions · Updated daily

Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโ€‘powered chatbots and realโ€‘time sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.

Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.

Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.

Associate Director - Client Management

Company: First Advantage

Location: Remote

Posted Dec 03, 2025

The Associate Director of Client Management will lead a regional team in Asia to support enterprise clients, drive satisfaction and retention, and improve service adoption. The role involves building relationships, managing client escalations, and ensuring high-quality delivery of background screening programs. The ideal candidate is a strategic leader with experience in B2B client management and a passion for delivering value to customers.

System Architect - QA and Automation

Company: Hammerspace

Location: Remote

Posted Dec 03, 2025

This text describes a QA System Architect role emphasizing strategic leadership, scalable QA strategies, test automation, and team collaboration. It highlights technical expertise requirements and leadership experience while promoting a quality-driven culture in a fast-paced startup environment.

WordPress Developer

Company: KillerSpots Agency

Location: Remote

Posted Dec 03, 2025

Killerspots Agency seeks a remote WordPress Web Designer with a strong portfolio and expertise in web development. The role involves creating high-impact websites and collaborating with clients in a remote setting.

Travel Operations Specialist

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical is a leading provider of open source software and operating systems. They offer a distributed work environment with team sprints and opportunities for travel. The company values excellent communication skills, self-awareness, and accountability. They offer competitive compensation, benefits, and a personal learning budget.

Security Software Engineer

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on security. They are looking for exceptional security-focused software engineers to join their globally distributed teams. The company offers a distributed work environment, personal learning and development budget, and various benefits.

Sr. Manager Management Controls

Company: iRhythm

Location: Remote

Posted Dec 03, 2025

iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company combines wearable biosensors, cloud-based data analytics, and proprietary algorithms to deliver clinically actionable information. iRhythm is committed to improving cardiac health and offers career opportunities for builders and problem solvers to shape the future of cardiac health.

Software Engineer L4 - Revenue Finance Infrastructure

Company: Netflix

Location: USA

Posted Dec 03, 2025

The text describes Netflix's global entertainment services and a job opening for a Revenue Infrastructure engineer. It outlines team responsibilities, technical requirements, and company values, with details about compensation and diversity initiatives.

Bilingual Associate Operations Specialist

Company: First Advantage

Location: Remote

Posted Dec 03, 2025

This job posting seeks a bilingual Associate Operations Specialist for a tech company focused on innovative solutions for risk management and talent hiring. The role involves background checks, cross-functional collaboration, and compliance with data protection policies. The company emphasizes technology transformation, professional growth, and a multicultural work environment. Applicants are encouraged to apply for a career move in a dynamic, people-process-technology aligned sector.

Salesforce Data Cloud Developer & Consultant

Company: M&S Consulting

Location: Remote

Posted Dec 03, 2025

MampS Consulting is a company that focuses on creating effective teams of consultants to deliver strategic process and technology solutions to enterprise organizations. They have a commitment to long-term customer success and have established deep expertise in process and technology. The company seeks a Salesforce Data Cloud Developer & Consultant to design, develop, and optimize data solutions within the Salesforce ecosystem.

Software Engineer L5 - Ads Engineering

Company: Netflix

Location: Remote

Posted Dec 03, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an ads-supported tier and are building an in-house ad tech ecosystem. The Ads Engineering team is dedicated to creating a world-class advertising ecosystem that drives their business and ensures a great viewing experience for members while delivering high impact for advertisers.

STEM Associate

Company: Hispanic Access Foundation

Location: Orlando

Posted Dec 03, 2025

The Hispanic Access Foundation's STEM Program aims to inspire and support Latino youth, families, and professionals in exploring and leading in health and STEM fields. The program provides role model talks, immersive field trips, and mentorship experiences to increase awareness of career pathways and foster skill development, confidence, and leadership.

Senior Software Engineer - MAAS

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical, a leading open-source provider, promotes its Ubuntu platform and MAAS technology. The job requires expertise in Python/Go for scalable cloud solutions, with benefits like global travel and professional development.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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