Exceptional Service Jobs

1,338,750 open positions · Updated daily

Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโ€‘powered chatbots and realโ€‘time sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.

Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.

Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.

Sales Enablement Manager

Company: Apollo.io

Location: USA

Posted Dec 01, 2025

The job posting is for a GTM Enablement Manager to support Sales AEs and AMs by developing playbooks, training programs, coaching, and performance measurement strategies. The ideal candidate has 5+ years of experience in sales enablement, outbound sales, account management, or sales coaching, with a proven track record of driving revenue impact. The role involves collaborating with various teams to align enablement programs with business objectives and driving adoption of sales tools.

Go (Golang) Software Engineer - Developer Tooling and Containers

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. They are hiring a Go Golang Software Engineer to work on a new open source developer experience tool, aiming to improve developer workflows and productivity. The role requires experience with Go, Linux system-level fundamentals, and containers, and offers a distributed work environment with opportunities for international travel.

Accounts Receivable Clerk

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems. They offer an exciting opportunity for an Accounts Receivable Clerk to join their growing team. The company values diversity, offers career development opportunities, and has a distributed work environment.

Senior Backend Product Engineer

Company: Origin

Location: Brazil

Posted Dec 01, 2025

This Senior Product Engineer role emphasizes leading technical innovation, collaborating with cross-functional teams, and shaping long-term strategies. The company values creativity, autonomy, and a supportive environment for growth and impactful contributions.

Sales Onboarding Program Manager

Company: Figma

Location: Remote

Posted Dec 01, 2025

This job description outlines a Sales Onboarding Program Manager role requiring experience in sales enablement, cross-functional collaboration, and data-driven program development. The position involves designing scalable onboarding curricula, creating reporting systems, and delivering impactful learning experiences. Figma offers competitive compensation, benefits, and growth opportunities for qualified candidates.

Head of Talent Development

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems. They are a pioneer in global distributed collaboration and are building a Talent Development function to enhance leadership and people management practices in their remote setting. The company is founder-led, profitable, and growing.

Accounts Receivable Clerk

Company: International Medical Group

Location: USA

Posted Dec 01, 2025

IMG is a top international medical insurance company that helps individuals and companies with global peace of mind. They are looking to grow their teams with energetic and enthusiastic people. The Accounts Receivable Clerk role involves exceptional customer service, reconciling transactions, processing payments, and managing account activities with accuracy and efficiency.

Business Development Director - Real Estate Analytics

Company: Clear Capital | CubiCasa

Location: USA

Posted Dec 01, 2025

Clear Capital is seeking a proven business builder to accelerate growth in their valuations and real estate analytics business. The role involves opening new doors, winning strategic logos, and establishing Clear Capital as the partner of choice for valuation and data solutions. The ideal candidate will have a track record of converting prospects into long-term customers, achieving revenue goals, and leading a product-focused team.

Senior Hyperion Planning Consultant

Company: Donyati

Location: USA

Posted Dec 01, 2025

Donyati focuses on innovative tech solutions and offers competitive compensation, benefits, and professional development opportunities. The company emphasizes client-centric approaches and expertise in Hyperion, Oracle, and Anaplan technologies while promoting a flexible work environment.

Visual Designer

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical, a leading provider of open source software, is hiring Visual Designers for Brand and Design Systems. The role involves working remotely in the EMEA region to evolve brand guidelines, apply them to communications materials, UI design systems, and graphic design for digital products. The company offers a distributed work environment, personal learning and development budget, annual compensation review, recognition rewards, annual holiday leave, maternity and paternity leave, employee assistance program, and the opportunity to travel to new locations to meet colleagues.

Senior Direct-Response AI Video Editor - High-growth eCommerce brand

Company: MNY Ventures

Location: Anywhere

Posted Dec 01, 2025

MNY Ventures is seeking a senior direct response AI video editor to join their rapidly growing marketing department. The role involves producing high-quality AI videos, analyzing video metrics, and applying direct response copywriting principles. The company offers performance-based rewards, high autonomy, and opportunities for growth and advancement.

Senior Broadcast Designer - Live Sports

Company: Netflix

Location: USA

Posted Dec 01, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They are seeking a visionary Senior Designer to lead their Live Graphics Team, creating world-class visuals for live events across various platforms. The role involves setting creative direction, collaborating with multiple teams, and developing scalable design systems.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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