Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Senior Software Engineer
Company: Podium
Location: Remote
Posted Nov 29, 2025
Podium is seeking a FullStack Software Engineer in Brazil to develop scalable AI-driven systems that modernize dealership communication and transactions. The role involves collaborating across teams, continuously improving the platform, and contributing to a culture of learning and innovation. The company offers a remote-first work environment, generous benefits, and an equal opportunity employer policy.
Financial Analyst
Company: Canonical
Location: Remote
Posted Nov 29, 2025
The role of a Financial Analyst at Canonical involves generating insights into business operations, supporting financial planning and forecasting, providing analysis of commercial initiatives, creating objective analyses and processes, and partnering with stakeholders. The ideal candidate is highly analytical, independent, and has a desire to learn and leverage data to advise on critical decisions. The company offers a distributed work environment, personal learning and development budget, annual compensation review, recognition rewards, and other benefits.
Senior Director of Information Security
Company: Netwrix
Location: USA
Posted Nov 29, 2025
This job posting highlights a Senior Director of Information Security role at Netwrix, emphasizing strategic leadership, global security program expansion, and impactful responsibilities. The position requires expertise in security operations, cloud architecture, IAM, and incident response, with opportunities to shape long-term security vision and maintain customer trust. The company values innovation, transparency, and collaboration, offering competitive benefits and career growth.
IT Project Manager
Company: Trafilea
Location: Remote
Posted Nov 29, 2025
Trafilea is a consumer tech platform focused on transformative brand growth through AI-driven solutions. With over $1B+ in revenue and 12M+ customers, they offer opportunities to work on innovative projects with global teams. The IT PM role involves managing large-scale eCommerce projects, collaborating with cross-functional teams, and aligning with strategic objectives in a remote, competitive environment.
QA Director - Monopoly GO!
Company: Scopely
Location: USA
Posted Nov 29, 2025
Scopely is seeking a QA Director to lead the design and development of a test framework for their flagship title, Monopoly Go, in the US. The role involves overseeing QA teams, promoting a culture of quality, and collaborating with cross-functional teams to drive continuous improvement in a fast-paced environment.
Enterprise Account Executive
Company: Neara
Location: France
Posted Nov 29, 2025
Neara is a company that builds 3D physics-enabled digital twins of critical infrastructure networks to help utilities and infrastructure companies assess risks and make smarter decisions. They are recognized as one of TIME's 100 Most Influential Companies 2024 and are backed by leading venture capital investors. Neara is seeking a Strategic Business Development Manager to drive expansion into European markets, focusing on building a business in the local market and navigating the energy transition challenge.
Machine Learning Scientist (L5) - Content & Conversation Modeling
Company: Netflix
Location: Remote
Posted Nov 29, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Content & Conversation Modeling team develops ML solutions to drive content strategy, acquisition, scheduling, and advertising decisions. They seek a senior machine learning scientist to innovate predictive models, partner with content strategy teams, and own the end-to-end ML model development lifecycle.
Senior Data Architect
Company: Fortive
Location: Remote
Posted Nov 29, 2025
The text describes a senior enterprise architecture role focused on defining and maintaining an enterprise architecture strategy aligned with business objectives. The role involves leading and mentoring a team of architects, establishing governance and standards, driving cross-functional alignment, evaluating emerging technologies, and building relationships with partners. The ideal candidate should have extensive experience in data architecture, leadership, data modeling, data engineering, and cloud platforms like Azure and AWS.
Specialist - Community Support
Company: Kickstarter PBC
Location: Remote
Posted Nov 29, 2025
The text describes the role of a Community Support Specialist at Kickstarter, including responsibilities such as answering support tickets, maintaining quality standards, and collaborating with internal stakeholders. The ideal candidate should be based in Singapore, fluent in English and Mandarin, have customer service experience, and possess a positive, solutions-oriented attitude.
Senior Product Manager- ZIO® Hardware
Company: iRhythm
Location: USA
Posted Nov 29, 2025
iRhythm seeks a Senior Product Manager to drive innovation in cardiac health solutions, offering competitive compensation and growth opportunities. The role involves cross-functional collaboration, product lifecycle management, and impactful work in digital health. Benefits include robust healthcare coverage, retirement plans, and a dynamic work environment.
User Centred Design Practitioners
Company: NECSWS
Location: UK
Posted Nov 29, 2025
NEC Digital Studio is a people-first digital studio that focuses on designing and developing evidence-led solutions to transform services used by everyone every day. They specialize in working with seldom heard voices and diverse user groups, practicing participatory co-design and ethical research. The company offers a range of UCD support roles for experienced practitioners at mid, senior, and lead levels, including user research, service design, content design, and interaction design. They value accessibility, inclusive design, agile multidisciplinary teams, and strong stakeholder engagement.
Global Senior Leave of Absence Program Manager
Company: Reddit
Location: Remote
Posted Nov 29, 2025
The job posting is for a Global Sr LOA Program Manager to lead and scale leave of absence, workplace accommodation, wellness, and workers compensation programs. The role involves designing, managing, and optimizing leave and accommodation strategies, ensuring compliance with global regulations, and delivering a best-in-class employee experience. The position requires 8-10+ years of experience, strong knowledge of global leave laws, and proven program management skills.