Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Senior Backend Engineer II - Tools and Automation
Company: Gametime United
Location: Remote
Posted Nov 29, 2025
Gametime is seeking a Senior Backend Engineer II to lead the Tools and Automation team. The role involves designing and architecting AI and automated systems, owning critical backend systems, driving end-to-end delivery, leading cross-functional execution, providing technical stewardship and mentorship, and influencing beyond code. The ideal candidate should have experience in AI-agentic automation, workflow automation, backend development, system design, API development, event-driven systems, databases, and AI fluency.
QA Engineer III
Company: Outliant
Location: Remote
Posted Nov 28, 2025
Ignite Visibility is an award-winning digital marketing agency known for its innovative approach and strategic solutions. The company has expanded through the acquisition of Outliant, integrating their product and website development expertise. They are seeking a QA Engineer III to ensure product quality through comprehensive testing, automation, and defect management.
Staff Technical Program Manager
Company: Mozilla
Location: Remote
Posted Nov 28, 2025
Mozilla's mission to improve the internet through innovation and privacy-focused initiatives is highlighted, with a focus on security, diversity, and empowering users. The job posting emphasizes collaboration, technical leadership, and alignment with Mozilla's core values.
Cloud Engineer
Company: MetroSys
Location: USA
Posted Nov 28, 2025
MetroSys is seeking a highly skilled Cloud Engineer with 3+ years of experience, strong expertise in Microsoft Azure services, and familiarity with hybrid and multicloud environments. The role involves designing, deploying, and maintaining cloud infrastructure, collaborating with DevOps and development teams, implementing security best practices, and supporting multicloud initiatives. The position is fully remote with occasional collaboration across time zones.
Director of Account Management
Company: SmartLight Analytics
Location: Remote
Posted Nov 28, 2025
The Director of Account Management role at SmartLight Analytics involves managing client relationships, providing data analytics insights, and collaborating with cross-functional teams to deliver high-quality healthcare data analytics solutions. The ideal candidate should have a strong background in healthcare analytics, experience in account management, and excellent communication skills.
Director of Strategic Accounts
Company: Tanium
Location: USA
Posted Nov 28, 2025
The Director of Strategic Accounts position at Tanium involves generating opportunities to position the Tanium platform within assigned territories and accounts. The role requires articulating the value of the platform to decision makers, nurturing relationships, working with partner and marketing teams, generating sales development activity, forecasting, and conducting presentations. The ideal candidate has significant enterprise software sales experience, a strong team mentality, proven track record of exceeding quota, experience calling on CSuite level contacts, background in building relationships with partner ecosystems, and excellent communication and presentation skills.
Mortgage Loan Officer
Company: RWM Home Loans
Location: Remote
Posted Nov 28, 2025
The job overview describes a position for an experienced mortgage loan officer who can deliver personalized service, educate clients, ensure compliance, build relationships, and leverage technology. The role requires a current NMLS license, knowledge of various loan types, a bachelor's degree, and proficiency in originator software. The compensation is commission-based, ranging from $50,000 to $300,000+.
HPC Software Engineer
Company: Canonical
Location: Remote
Posted Nov 28, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on delivering an outstanding HPC experience. The company is founder-led, profitable, and growing, with a global distributed team meeting in person a few times a year. The role is for a software engineer to join the HPC team, delivering an HPC experience from bare metal to public cloud as part of the broader Ubuntu platform.
Senior Data Scientist
Company: Analytica
Location: Remote
Posted Nov 28, 2025
Analytica is seeking a Senior Data Scientist to remotely support a high-profile financial regulatory client. The role involves serving as a technical lead, supporting the project manager, coordinating user stories, and developing internal analytics. The company offers competitive compensation, benefits, and opportunities for growth.
Lead Quality Engineer (Backend Platform Lead)
Company: Goodnotes
Location: Singapore
Posted Nov 29, 2025
Goodnotes seeks a Backend Platform Quality Engineer Lead to drive quality engineering strategies, automate testing, and enhance backend services. The role offers growth, equity, and flexible work arrangements.
Senior Google Ads Account Manager - Remote (Work From Home)
Company: StubGroup
Location: Latin America, Europe, Canada, UK, South Africa
Posted Nov 28, 2025
StubGroup is a Premier Google Partner ad agency seeking a Senior Google Ads Account Manager. The role involves managing profitable Google Ads campaigns for ecommerce and lead generation businesses, with strong client communication skills. The company offers a milestone-based compensation structure, bonuses, and incentives. They value integrity, responsibility, and care in their work.
Director of Product Security
Company: Netwrix
Location: Remote
Posted Nov 28, 2025
Netwrix is seeking a hands-on Director of Product Security to lead a global team and oversee secure development and operation of their product portfolio. The role involves strategic leadership, driving DevSecOps practices, managing product vulnerability programs, and collaborating with engineering teams. The ideal candidate will have deep expertise in application and product security, experience with compliance frameworks, and a passion for embedding security into the software engineering process.