Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Partner Manager - Automattic for Agencies (Spanish Speaking)
Company: Automattic Careers
Location: North America,Latin America,Europe,Africa,APAC
Posted Nov 28, 2025
The Partner Manager role at Automattic involves strategically executing the company's growth strategy by developing relationships with digital agencies in the Automattic partner ecosystem. The role focuses on driving sales, identifying growth opportunities, and collaborating with internal and external teams to support lead generation and joint revenue goals. The position requires experience in SaaS channel sales, strong analytical skills, and the ability to work across multiple business units.
Staff Technical Program Manager
Company: Mozilla
Location: Remote
Posted Nov 28, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and are now shaping the next 25 years of technology while helping to reclaim an internet built for people, not companies. The company focuses on diverse areas including AI, social media, security, and more, while never losing focus on their core mission to make the internet better for people.
Staff Infrastructure Software Engineer - Metadata
Company: Dropbox
Location: Remote
Posted Nov 28, 2025
The role of Staff Software Engineer for Metadata Infrastructure at Dropbox involves shaping and evolving transactional database systems that support nearly all Dropbox products. The position requires defining a multiyear technical strategy for metadata database stacks, leading architecture and implementation efforts, solving high-impact technical problems, driving cross-functional alignment, mentoring engineers, and advancing operational excellence. The role is ideal for engineers who enjoy deep technical problem-solving and leading through influence while building resilient infrastructure.
Senior Backend Engineer - PHP/Go
Company: Hostaway
Location: EMEA
Posted Nov 28, 2025
This job posting highlights a remote Senior Backend Engineer role at a fast-growing SaaS company with competitive pay, remote work flexibility, equity options, and a dynamic international team culture. The position emphasizes collaboration, technical growth, and impactful contributions to a market-leading platform.
Engineering Manager - Cards
Company: Kraken
Location: USA
Posted Nov 28, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They are seeking an Engineering Manager to lead their cross-functional Cards Pod, building and scaling Kraken's card experiences. The role involves leading a team of frontend and backend engineers, owning the UX for card features, and collaborating with product managers and designers to deliver high-impact features.
Sr. Fullstack Developer
Company: iSpace, Inc.
Location: Remote
Posted Nov 28, 2025
iSpace is a global services company with a focus on IT outsourcing, staff augmentation, and business process outsourcing. They have a team of experienced professionals based in the US and India, and have helped numerous corporations and institutions achieve their business objectives and IT goals. iSpace specializes in healthcare, entertainment, automobile, and financial services, and has a high client retention rate.
Customer Operations Executive
Company: NECSWS
Location: UK
Posted Nov 28, 2025
The company is looking for a Customer Operations Executive to join their team and provide exceptional customer service to NHS hospital customers. The role involves customer support, data management, and administration of third-party operations apps. The company offers an excellent benefits package and is part of a global tech giant.
Director of People Operations and Administration at NACSA
Company: Axis Talent Partners
Location: USA
Posted Nov 28, 2025
NACSA is seeking a Director of People Operations and Administration to design and implement people-centered systems, foster inclusion, drive professional development, and support talent management. The role involves managing finance administration functions and building sustainable frameworks to enhance employee experience and organizational culture.
Compensation Manager
Company: Apollo.io
Location: USA
Posted Nov 28, 2025
The Senior Compensation Manager role involves owning and optimizing the variable compensation process across the GoToMarket organization. Key responsibilities include managing compensation tooling, collaborating cross-functionally, driving continuous improvement, and developing standardized processes. Success is measured by delivering accurate payments, providing performance analytics, launching aligned compensation plans, and eliminating sources of error.
Senior Software Development Engineer in Test - Performance Testing
Company: Hostaway
Location: EMEA
Posted Nov 28, 2025
Hostaway is seeking a Senior Software Development Engineer in Test with a focus on performance testing to join their team. The role involves designing and executing load testing strategies, collaborating with engineering teams, and ensuring platform performance at scale. The company offers competitive compensation, remote work, equity, professional growth opportunities, and a values-driven culture.
Staff Infrastructure Software Engineer - Metadata
Company: Dropbox
Location: Remote
Posted Nov 28, 2025
This role involves designing and operating Dropbox's core metadata infrastructure, requiring expertise in distributed systems and experience with large-scale transactional databases. Responsibilities include leading technical strategy, ensuring reliability, and mentoring engineers. Compensation ranges from $200,600 to $271,400 CAD.
Creative Strategy Sr Manager
Company: Trafilea
Location: Remote
Posted Nov 28, 2025
Trafilea is a consumer tech platform that uses AI to help brands grow. They own and operate their own digitally native brands, with a strong global D2C footprint. The company is looking for a Creative Strategy Sr Manager to lead the strategic direction and execution of their global ad creative ecosystem.