Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Medical Director
Company: Modern Health
Location: USA
Posted Nov 24, 2025
Modern Health is seeking a part-time Medical Director with psychiatry expertise to oversee high-quality psychiatric care and medical management across their digital mental health platform. The role involves clinical oversight, regulatory compliance, customer engagement, cross-functional collaboration, and industry leadership. The position is pivotal in shaping psychiatric service delivery and advancing Modern Health's reputation in the market.
Sales Operations Manager (Outbound Sales)
Company: Apollo.io
Location: Canada
Posted Nov 24, 2025
The role is for a Sales Operations Manager Outbound Sales to join the Revenue Operations team. The primary goal is to increase rep productivity by 5% through outbound pipeline generation. The role involves campaign operations, cross-team collaboration, and deliverability and capacity management.
Product Marketing Specialist - Marvel Strike Force
Company: Scopely
Location: Canada
Posted Nov 24, 2025
Scopely is seeking a Product Marketing Specialist to join their Strategic Marketing team in Mexico City or Canada. The role involves driving player acquisition, engagement, and retention through innovative campaigns while fostering connections with players and communities. The company emphasizes diversity, equal opportunities, and a supportive work environment.
Senior/Staff Technical Recruiter
Company: Runway
Location: USA
Posted Nov 24, 2025
The role is a Senior Staff Technical Recruiter at Runway, responsible for recruiting across Product Design and Engineering teams. The position involves managing the full cycle recruiting process, developing relationships with hiring managers, and designing unbiased interview processes. The company values diversity, pay equity, and offers a competitive salary range.
Senior Manager - Advanced Analytics, Marketing
Company: Airbnb
Location: USA
Posted Nov 24, 2025
Airbnb seeks a Senior Manager Advanced Analytics Marketing to drive growth through data analysis and innovation. The role involves leading teams, designing experiments, and developing tools for strategic decisions. The company emphasizes diversity, inclusion, and remote work opportunities with a focus on impactful contributions.
Senior Product Manager | Cloud Security
Company: ExtraHop
Location: USA
Posted Nov 24, 2025
The role is for a Senior Product Manager in Cloud Security to lead the development of innovative security solutions for cloud and Kubernetes workloads. The position involves driving strategy, building relationships with customers and partners, and collaborating with cross-functional teams. The ideal candidate has 5+ years of product management experience, deep knowledge of cloud and Kubernetes security, and excellent communication skills.
Senior Director - Data Engineering (AWS)
Company: phData
Location: USA
Posted Nov 24, 2025
This Senior Director Data Engineering role at phData offers high-impact opportunities in strategic customer leadership, technical innovation, and growth. It requires expertise in cloud platforms and leadership skills, with a focus on driving business outcomes and client success.
Head of Indirect Procurement Operations
Company: Dropbox
Location: Ireland
Posted Nov 24, 2025
Dropbox is seeking a Head of Procurement Operations to lead the transformation of procurement by harnessing innovation, automation, and collaboration. The role involves reimagining how the company buys and contracts, simplifying complexity, automating manual processes, and partnering cross-functionally to redefine procurement at scale. The ideal candidate will be a strategic operator and change agent with experience in global indirect procurement, people management, and leading global procurement operations.
Senior Database Automation Engineer
Company: Upwork
Location: Remote
Posted Nov 24, 2025
Upwork is a global work marketplace connecting businesses with skilled professionals. The company offers a hybrid workforce solutions team and a data infrastructure team focused on database engineering and automation. The role involves designing and implementing Python-based automation frameworks, collaborating with infrastructure teams, optimizing database performance, and participating in on-call shifts. Upwork values diversity, inclusion, and offers opportunities to work on challenging projects with a supportive global team.
Technical Lead
Company: Nearform
Location: UK
Posted Nov 24, 2025
Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They offer a remote, full-time opportunity for a Technical Lead based in the UK. The role involves leading development teams, collaborating with clients, and shaping architectural decisions. Nearform provides benefits such as work-life balance, training, healthcare, and a pension match.
Director - Accounting
Company: Ditto
Location: USA
Posted Nov 24, 2025
Ditto is hiring a Director of Accounting to lead the accounting function through the company's next stage of growth. The role involves owning GAAP restatement work, scaling internal systems, managing external vendors, building a high-performing team, and driving automation and AI adoption. The ideal candidate should have a CPA, 10+ years of progressive accounting experience, and a strong background in US GAAP and technical accounting standards.
Enterprise Account Executive
Company: Checkly
Location: USA
Posted Nov 24, 2025
Checkly is seeking a Senior Account Executive to join their sales team, offering remote work with NYC office access, competitive compensation, and opportunities to work with tech companies. The role emphasizes solving engineering challenges and growing enterprise accounts in a flexible, transparent startup environment.