Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Senior Software Engineer (low level Video Experience)
Company: Spotify
Location: Remote
Posted Nov 23, 2025
Spotify is seeking a senior professional with extensive video playback experience to help build a world-class video service. The role involves creating a cross-platform C++ video stack, optimizing AV components, and designing low-level video components. The position offers the opportunity to shape Spotify's video strategy and impact hundreds of millions of users.
Staff Software Engineer - Frontend Telemetry
Company: Canva
Location: Australia
Posted Nov 23, 2025
Canva seeks a Staff Frontend Engineer to lead telemetry SDK development, collaborate across teams, and drive product insights. The role offers equity, flexible leave, and a focus on innovation.
Sr. Sales Development Representative
Company: ExtraHop
Location: Germany,Austria,Switzerland
Posted Nov 22, 2025
This job posting seeks a driven individual for a Sales Development role, emphasizing prospecting, pipeline generation, and cross-functional collaboration. It outlines qualifications requiring B2G experience, cybersecurity knowledge, and strong communication skills in a fast-paced environment.
Partner Architect - Palo Alto Networks-Strata and SASE
Company: Optiv
Location: USA
Posted Nov 23, 2025
The Partner Architect position at Palo Alto Networks PAN involves serving as a strategic technical advisor, driving presales excellence through deep technical expertise, and championing partner technologies. The role requires 5+ years of hands-on experience with Palo Alto Networks, expert-level certifications, and exceptional communication skills. Optiv offers a remote work environment, diversity and inclusion initiatives, professional training, and volunteer opportunities.
Technical Business Analyst
Company: Megaport
Location: Remote
Posted Nov 23, 2025
This text is a job posting for a Business Analyst role at Megaport, highlighting the company's innovative position in Network as a Service, its collaborative culture, and competitive benefits. The role involves bridging business and engineering teams, with requirements gathering and documentation. The company emphasizes flexibility, professional development, and a supportive work environment.
Technical Account Manager
Company: Kraken
Location: Netherlands
Posted Nov 23, 2025
Kraken is a technology company focused on creating a smart sustainable energy system. They build an AI-driven platform for energy management, optimizing resources and delivering cost-effective customer experiences. The company seeks a Technical Account Manager to lead strategic technical relationships with utility and energy clients, driving value realization and alignment across accounts.
Engineering Manager - Network Infrastructure (Cloud)
Company: Airbnb
Location: Remote
Posted Nov 23, 2025
The text describes Airbnb's mission, values, and the role of the Networking team within the Cloud Infrastructure organization. It highlights the importance of reliability, scalability, efficiency, and high availability in their network infrastructure. The text also outlines the responsibilities of an engineering manager leading the team, including hiring, coaching, and strategic planning. The role requires experience in engineering management, software development, and public cloud providers, as well as excellent communication skills and problem-solving abilities.
Product Success Associate
Company: Jigsaw
Location: Remote
Posted Nov 23, 2025
Jigsaw is a company that helps professional services and financial institutions transform the way they work by organizing, visualizing, and using their data. They have a mission to simplify complex systems and streamline processes for their clients, who include top consultancies, financial institutions, and law firms. Jigsaw is on a growth trajectory and is looking for talented people to help them achieve their ambitious goals.
Machine Learning Engineer II - Search Data
Company: Mapbox
Location: Remote
Posted Nov 23, 2025
Mapbox is a leading platform for location-aware businesses, offering tools for navigation and data solutions. They seek a Senior Machine Learning Engineer to enhance their search data teams, emphasizing innovation, diversity, and high-quality data delivery.
Technology Solutions Architect – Director
Company: Guidehouse
Location: USA
Posted Nov 23, 2025
The Technology Solutions Architect role at Guidehouse supports the Technology Partner by developing and delivering industry-specific technology solutions for Federal Civilian clients. The position requires collaborating with account SMEs, translating client challenges into solution architectures, and leading RFP responses. The ideal candidate has 10+ years of experience in solution architecture, a bachelor's degree, and a strong understanding of Federal Civilian operations and procurement cycles.
Staff Software Developer - JaneX
Company: Jane App
Location: Remote
Posted Nov 23, 2025
Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for running practices. They are looking for a Staff Developer to lead the design of their AI architecture and drive the development of AI-powered features. The role requires extensive experience in design and architecture, a degree in Computer Science or related field, and a desire to remain actively involved in coding while leading teams.
Localization Manager
Company: Airbnb
Location: Remote
Posted Nov 23, 2025
Airbnb is seeking an experienced Localization Manager for Canada to help drive international growth and provide a native experience for users. The role involves collaborating with various teams, shaping local initiatives, and adapting global strategies to meet market needs. The company is experiencing a travel rebound and is reinventing itself post-IPO and pandemic.