Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Licensed Child & Adolescent Therapist
Company: Fort Health
Location: USA
Posted Nov 21, 2025
Fort Health is a mental health company focused on improving access to care for children and adolescents. They partner with organizations like the Child Mind Institute to create a comprehensive support system. The company is hiring remote Licensed Child and Adolescent Therapists to join their clinical delivery team, offering a flexible schedule, competitive compensation, and a supportive work environment.
Senior Cloud Security Engineer
Company: ExtraHop
Location: USA
Posted Nov 21, 2025
ExtraHop is seeking a Senior Product Security Engineer to build and operate a security program for their cloud services and infrastructure. The role involves implementing and operating security tools, developing standards, performing threat modeling and code reviews, managing vulnerability management processes, and participating in incident response activities. The ideal candidate should have experience securing cloud environments, modern computing infrastructure, and container technologies.
Product Marketing Manager
Company: Newsela
Location: USA
Posted Nov 21, 2025
The Product Marketing Manager for Newsela's Social Studies and STEM products will lead go-to-market strategies, positioning, messaging, and cross-functional execution. They will partner with Product, Sales, Content, and Marketing teams to drive product adoption, support revenue growth, and represent the voice of educators and district decision-makers throughout the product lifecycle.
Senior Recruiter
Company: Kraken
Location: Europe
Posted Nov 21, 2025
Kraken seeks experienced recruiters to join their global, mission-driven team focused on crypto innovation and financial inclusion. The role involves shaping recruitment strategies, collaborating with stakeholders, and driving talent acquisition in a remote, high-paced environment. The company emphasizes merit-based hiring, diversity, and opportunities to impact the crypto industry.
Industry Architect - New AI Cybersecurity Concept
Company: Red Cell Partners
Location: USA
Posted Nov 21, 2025
Red Cell is seeking an Industry Architect to lead a new cybersecurity concept with a path to become the future technical founder. The role involves monitoring emerging technologies, collaborating with engineering, developing product roadmap and go-to-market strategies, and engaging prospective customers. The ideal candidate has an entrepreneurial mindset, experience building AIML systems, and strong research and communication skills.
Portfolio Transaction Manager
Company: Truehold
Location: USA
Posted Nov 21, 2025
The Portfolio Transaction Manager role involves overseeing and executing real estate transactions across a property portfolio, ensuring accuracy, compliance, risk mitigation, and operational excellence. Key responsibilities include end-to-end execution, coordination with internal teams and external partners, maintaining accurate records, identifying risks, leading diligence reviews, driving continuous improvement, and ensuring regulatory compliance. The role requires extensive experience in real estate transactions, strong organizational and analytical skills, and excellent communication abilities.
Senior Backend Engineer (Ruby) - Tenant Scale, Geo
Company: GitLab
Location: North America,Latin America,EMEA
Posted Nov 21, 2025
The role of a Senior Backend Engineer on the Geo team involves driving the development of scalable and performant product features for GitLab Replication, Disaster Recovery, and Backup & Restore. The engineer will lead technical initiatives, mentor team members, and actively learn from customer experience to guide the team in supporting customer needs. The role requires extensive experience with Ruby on Rails, PostgreSQL, and designing fault-tolerant distributed systems.
Distributed Systems Engineer (L5) - Cloud Gateway
Company: Netflix
Location: USA
Posted Nov 21, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Application Networking Group is seeking an experienced engineer to join their team and work on the cloud platform's communication backbone. The role involves designing, developing, and integrating functionality to enhance security, observability, and resilience for traffic traversing the cloud.
Senior Manager - Sales Incentive Compensation
Company: Netflix
Location: USA
Posted Nov 21, 2025
Netflix is expanding its ads-supported tier globally and seeking a Senior Manager Sales Incentive Compensation Ops Leader to shape this new business area. The role involves designing and implementing sales incentive solutions, developing systems and operational roadmaps, and analyzing sales incentive plan effectiveness. The ideal candidate should have 10+ years of experience in sales incentive compensation, including 5+ years in the advertising industry, and a proven track record of driving complex solutions in dynamic sales environments.
Staff Machine Learning Engineer - Community Support Engineering
Company: Airbnb
Location: Remote
Posted Nov 21, 2025
The text discusses the Community Support Products (CSP) Machine Learning team at Airbnb, which is responsible for driving customer support initiatives using generative AI technologies. The team develops and enhances various AI models, ML services, and tools to provide an intelligent, scalable, and exceptional service experience. The role requires a PhD or Masters degree in CS or equivalent experience, 6+ years of ML engineering experience, and a deep passion for building efficient and scalable ML-powered products. The team values diversity and inclusion, and Airbnb is committed to providing a disability-inclusive application and interview process.
Manager/Director of Strategic Partnerships
Company: Aria Systems
Location: USA
Posted Nov 21, 2025
Aria Systems is seeking a full-time Manager/Director of Strategic Partnerships to drive channel sales and revenues with existing strategic partners like ServiceNow and Salesforce. The role involves building and maintaining strong partner relationships, managing partner accounts, collaborating with internal teams, and developing strategic plans to expand the company's partnership ecosystem. Aria offers a flexible, rewarding work environment with competitive salaries, benefits, and stock options.
Analytics Engineer (L5) - Simulator (Pricing)
Company: Netflix
Location: USA
Posted Nov 21, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They launched an ads-supported tier in November 2022 and are building an in-house ad tech ecosystem. The Core Ads Algorithms team focuses on developing data-driven solutions for ad personalization and delivering relevant ad experiences to members while driving results for advertisers.