Exceptional Service Jobs

1,338,750 open positions · Updated daily

Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโ€‘powered chatbots and realโ€‘time sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.

Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.

Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.

Licensed Child & Adolescent Therapist

Company: Fort Health

Location: USA

Posted Nov 21, 2025

Fort Health is a mental health company focused on improving access to care for children and adolescents. They partner with organizations like the Child Mind Institute to create a support system combining digital tools and virtual clinicians. The company is seeking remote Licensed Child and Adolescent Therapists to join their clinical delivery team, offering a flexible schedule, competitive compensation, and support from dedicated front desk and care management teams.

Commercial Counsel

Company: Stripe

Location: USA

Posted Nov 21, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The company is seeking a Senior Commercial Counsel to support its Stablecoin and Crypto team, leading negotiations, advising on product launches, and building commercial legal infrastructure. The ideal candidate is intellectually curious, a creative problem solver, self-starter, clear communicator, natural collaborator, and has relevant legal experience.

Partner Director

Company: Saviynt

Location: Sweden

Posted Nov 21, 2025

Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The company is currently hiring a Partner Director based in Sweden to develop and manage regional partner relationships across the Nordics. The role requires 10+ years of partner experience in the enterprise software industry, with a focus on cybersecurity and identity. Saviynt offers a high-growth, dynamic work environment with opportunities for learning and development.

Principal Product Manager - Growth

Company: PagerDuty

Location: Canada

Posted Nov 21, 2025

This job posting seeks a Principal Product Manager to lead growth initiatives and transform PagerDuty's value realization across product verticals. The role involves driving conversion optimization, building experimentation infrastructure, and collaborating with cross-functional teams. Key qualifications include experience in growth strategies, AB testing, and matrix management.

Key Accounts Manager

Company: OpenTable

Location: USA

Posted Nov 21, 2025

OpenTable promotes itself as an industry leader with world-class technology that empowers restaurants and diners. The Key Accounts Manager role emphasizes collaboration, growth, and exceptional customer service, with competitive benefits and career development opportunities.

HR Specialist

Company: G-P

Location: Poland

Posted Nov 21, 2025

The role of an HR Specialist in the Employer of Record (EOR) industry involves being a key business partner to clients, advising on complex HR matters, and ensuring smooth operations, compliance, and growth. The position requires extensive HR experience, expertise in labor laws, and strong communication and problem-solving skills.

Strategic Sourcing Manager - Corporate

Company: Airbnb

Location: USA

Posted Nov 21, 2025

The Strategic Sourcing team at Airbnb plays a key role in enabling the company to operate efficiently and scale sustainably. The team partners closely with internal stakeholders to design and deliver sourcing strategies that align with Airbnb's business priorities while driving innovation, value, and stakeholder success. The Strategic Sourcing Manager for Professional Services will lead end-to-end sourcing and supplier relationship management across key spend areas, acting as a trusted advisor to influence decisions, mitigate risks, and drive supplier performance.

Strategic Finance Associate - Corporate Finance & Systems

Company: Mercury

Location: USA

Posted Nov 21, 2025

Mercury seeks a Strategic Finance team member to build financial models and processes, emphasizing innovation and efficiency in financial reporting and decision-making. The role involves owning FP&A tools, designing automations, and enabling strategic financial decisions while contributing to the company's growth and operational excellence.

Product Designer - Benefits

Company: Gusto, Inc.

Location: Canada

Posted Nov 21, 2025

This job posting describes a Senior Staff Product Designer role at Gusto, focusing on designing a new Benefits product with AI integration. The position emphasizes collaboration across teams, creating human-centric experiences, and shaping AI-native systems. It highlights opportunities to influence product strategy and deliver measurable impact while maintaining ethical and trustworthy experiences for small businesses.

Senior Solutions Architect

Company: Degreed

Location: USA

Posted Nov 21, 2025

Degreed is seeking a Senior Solutions Architect to help redefine how the world learns. The role involves bridging technology and strategy, partnering with sales to design solutions for enterprise and midmarket clients. The ideal candidate will have deep technical fluency, strong business acumen, and experience in sales engineering, enterprise sales support, and client partnership. The position reports to the Head of Global Business Solutions, Americas.

M365 Cloud Security Engineer

Company: GuidePoint Security

Location: USA

Posted Nov 21, 2025

GuidePoint is seeking a well-rounded Microsoft Cloud Security Engineer to join their Cloud Security Practice. The role involves assessing security posture, developing roadmaps, designing architecture, and implementing solutions for Azure and Microsoft 365 environments. The ideal candidate should have extensive experience with Microsoft Azure, M365, and EM+S products, as well as strong communication and interpersonal skills.

HR Specialist

Company: G-P

Location: Romania

Posted Nov 21, 2025

The role of an HR Specialist in the Employer of Record (EOR) industry involves being a key business partner to clients, advising on complex HR matters, managing employee lifecycle, ensuring compliance, and driving digital transformation. The ideal candidate should have 5+ years of HR experience, deep expertise in Swedish labor laws and EMEA employment regulations, and exceptional communication and problem-solving skills.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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