Exceptional Service Jobs

1,338,750 open positions · Updated daily

Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโ€‘powered chatbots and realโ€‘time sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.

Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.

Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.

Senior Software Development Engineer (C#) - Core Integrations Team

Company: Access Softek

Location: Remote

Posted Nov 14, 2025

Access Softek is seeking a Senior Software Development Engineer passionate about building services that make people's financial lives easier. The role involves designing, implementing, and supporting backend services and APIs, contributing to the main backend service, inspecting and refactoring existing solutions, creating automated tests, and participating in deployment sessions. The company values developers who complete work on time, are self-motivated, proactive, polite, and work well in a team. They offer a remote-friendly role, flexible working hours, experienced development teams, long-term employment, competitive salary, paid vacation and days off, paid sick leave, internal medical insurance, mental health coverage, compensation for training and education, community of practice, provision of computer equipment, internet compensation, and other benefits.

DevOps Engineer (GitHub Migration Projects)

Company: Atmosera

Location: USA

Posted Nov 14, 2025

Atmosera offers advanced tech solutions and seeks skilled engineers for GitHub Enterprise Cloud migration projects, emphasizing collaboration and innovation. They prioritize diversity and equal opportunity in hiring.

Sr. Fullstack Engineer II

Company: Khan Academy

Location: Remote

Posted Nov 14, 2025

Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and strives to build a strong team with diverse backgrounds and experiences. They are looking for a Senior Fullstack Engineer II to work on product teams focused on providing equitable solutions to under-resourced communities of students and teachers, with a focus on building tools for teachers and integrating state-of-the-art learning science into their product.

Signing & Funding Coordinator

Company: Hometap

Location: USA

Posted Nov 14, 2025

Hometaps is seeking an experienced Signing & Funding Coordinator to streamline investment closing operations while maintaining strong customer service. The role involves collaborating with various teams, building relationships with vendors, scheduling signing appointments, monitoring closings, and identifying process improvements. The ideal candidate has 1+ years of experience in a related role, a strong commitment to customer service, attention to detail, and the ability to work under pressure.

Senior Data Engineer

Company: Recharge

Location: Remote

Posted Nov 14, 2025

This job posting outlines a Senior Data Engineer role at Recharge, emphasizing responsibilities like building data pipelines, ensuring data quality, and collaborating with cross-functional teams. It highlights required experience with data platforms and tools, along with compensation details in the US and Canada.

People Solutions Partner

Company: Zepz

Location: Remote

Posted Nov 14, 2025

The role is for an experienced HR professional to lead and manage diverse projects at Zepz. The ideal candidate will have a strong background in commercial HR, be a natural problem-solver, and have experience delivering strategic priorities in a fast-paced consumer-led business. The role involves OKR delivery, stakeholder management, data analysis, process improvement, end-to-end OKR ownership, change management, budget and risk management, status updates, and ensuring a positive employee experience.

Principal Data System Architect - Data Engineering & Monetization

Company: GitLab

Location: USA

Posted Nov 14, 2025

The role of Data System Architect at GitLab involves driving the strategic evolution of the company's data platform. The position requires designing scalable distributed solutions, defining data product standards, building governed data services, and partnering with product and engineering teams. The ideal candidate should have experience in architecting large-scale distributed data systems, leadership skills, and expertise with modern data stack technologies.

Platform Support Manager

Company: Saviynt

Location: USA

Posted Nov 14, 2025

This text describes a Manager Platform Support role with responsibilities in operational excellence, process optimization, performance management, and team leadership. It outlines qualifications requiring experience in SaaS support, technical proficiency, and compliance frameworks like FedRAMP.

Cloud Engineer (Migration Specialist)

Company: Atmosera

Location: USA

Posted Nov 14, 2025

Atmosera is a Microsoft Partner that empowers businesses with modern technology and human expertise. They offer exceptional experience across various domains and enable organizations to accelerate innovation, enhance security, and optimize operational agility. Atmosera is seeking a highly skilled Cloud Engineer Migration Specialist to lead an Azure tenant-to-tenant migration.

Applied Scientist

Company: KoBold Metals

Location: USA

Posted Nov 14, 2025

KoBold Metals is a leading AI-driven mineral exploration company that has discovered high-quality copper deposits with less capital than the industry average. They are seeking a data scientist to develop advanced instruments and models to guide their exploration programs and accelerate the discovery of critical battery metals.

Conversational AI Designer

Company: TTEC Digital

Location: UK

Posted Nov 14, 2025

TTEC Digital is a company that focuses on coaching clients to ensure their employees feel valued and supported, as they believe exceptional customer experiences begin with empowered employees. They are a Google Cloud Contact Center AI launch partner, delivering AI-powered solutions that transform service and support across voice and digital channels. TTEC Digital is seeking a Conversational AI Designer to design and develop conversational AI solutions using Google CCAI, interface with clients, create sample dialogs and prototypes, and apply concepts related to NLP, sentiment analysis, intent classification, and more.

Sales Account Executive - Symmetry

Company: Gusto, Inc.

Location: USA

Posted Nov 14, 2025

The role of an Enterprise Account Executive at Symmetry Software involves expanding the company's impact by bringing payroll compliance solutions to service providers and enterprise-level employers. The position requires collaborating cross-functionally with various teams to drive high-value deals in a dynamic, high-growth environment. The ideal candidate should have 8+ years of B2B SaaS enterprise sales experience, a proven track record of exceeding quotas, and strong communication and problem-solving skills.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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