Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Software Engineer L5 - Live Ads Management
Company: Netflix
Location: USA
Posted Nov 15, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an ads-supported tier and are building a world-class offering around booking, managing, and delivering ads for live events. The Ads Platform Engineering organization focuses on designing systems that integrate advertising into their content delivery ecosystem, while the Live Ads Management team focuses on planning and executing ads for live events, partnering with ad serving and streaming teams, and building next-generation applications to power ad operations.
Staff Engineer – Ops Cloud Platform - Ruby on Rails
Company: PagerDuty
Location: Canada
Posted Nov 15, 2025
PagerDuty is seeking a senior Ruby on Rails architect to lead the modernization of their core web platform. The role involves defining technical architecture, driving modernization efforts, collaborating with domain teams, establishing best practices, mentoring engineers, and staying current with the Rails ecosystem. The position offers a competitive salary and the opportunity to shape the future of PagerDuty's platform.
Associate Technical Advisor
Company: BlueVoyant
Location: USA
Posted Nov 15, 2025
This job posting seeks a Threat Fusion Cell Technical Advisor to support global customers in IT security, with responsibilities including testing detection logic, researching exploits, and providing technical insights. Qualifications require experience in cybersecurity, scripting, and forensic analysis, along with certifications and a bachelor's degree.
Account Executive
Company: HubSpot
Location: Remote
Posted Nov 15, 2025
The job posting is for an Account Executive position in the Mexican territory, focusing on sales and client management. The role involves building relationships, identifying challenges, closing new business, and working collaboratively with various departments. Fluency in Spanish and English is required, along with relevant sales experience and a strong work ethic.
Event Marketing and Communications Manager
Company: WorldSkills International
Location: Remote
Posted Nov 15, 2025
The text is a job posting for an Event Marketing and Communications Manager at WorldSkills International. The role involves shaping and delivering marketing and communications for global events, working closely with the Director of Marketing and Communications, and contributing to building the organization's capacity in event communications. The position requires strategic oversight, project management, content creation, media support, and event delivery.
Staff Software Engineer - Data Sync Team (Golang, Python, AWS)
Company: Canva
Location: Australia
Posted Nov 15, 2025
The job description is for a staff engineering role at Canva, focusing on data pipeline workflows and platform engineering. The role involves driving technical strategy, understanding workflows, providing technical expertise, navigating stakeholder relationships, and developing the team. The company offers flexible work arrangements, equity packages, inclusive parental leave, and other benefits.
Vice President - Provider Network
Company: Gravie
Location: Remote
Posted Nov 15, 2025
Gravie is a company that aims to improve healthcare access through innovative consumer-centric health benefit solutions. They are seeking a Vice President of Provider Network to lead healthcare provider network strategy development and management. The role involves developing new network strategies, managing network performance, leading negotiations, overseeing network implementation, and partnering with actuary and analytics teams. Gravie offers a unique benefits package and a mission-driven work environment.
Senior Software Engineer - Client Engagement
Company: Grow Therapy
Location: USA
Posted Nov 15, 2025
The company is hiring a fullstack Software Engineer to build a next-generation mental healthcare platform. The role involves working on key roadmap priorities such as building strong foundations, delivering personalized recommendations, and providing high-value between-session tools. The ideal candidate should have 4+ years of experience, fullstack fluency, technical proficiency, and be impact-oriented, adaptable, and a team player.
Medical Coder - High Complexity ENT Surgical
Company: Guidehouse
Location: USA
Posted Nov 15, 2025
The job posting is for a part-time, fully remote ENT Surgery Pro Fee Coder position. The role requires proficiency in surgical coding for high complexity ENT surgery cases, accurate coding of conditions and procedures, and maintaining a high level of productivity. The position offers competitive compensation and a comprehensive benefits package.
Product Manager - App Platform
Company: PagerDuty
Location: USA
Posted Nov 15, 2025
PagerDuty is seeking a Product Manager for their App Platform team to lead the transformation to fully automated operations. The role involves working with UX design, engineering, and program management to deliver a consistent user experience across PagerDuty's Operations Cloud. The ideal candidate should have experience in SaaS enterprise software or developer tools, technical depth, and strong communication skills.
VP - Strategic Planning
Company: EVERSANA
Location: USA
Posted Nov 15, 2025
EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide next-generation creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They are looking for a VP Strategic Planner with 15+ years of experience to lead the strategic planning process, inspire teams, and drive innovation.
Operations Manager - Process Innovation
Company: Alma
Location: USA
Posted Nov 15, 2025
This job posting highlights a leadership role in operations innovation with a focus on mental health affordability and entrepreneurial challenges. It emphasizes strategic initiatives, cross-functional collaboration, and comprehensive benefits including remote work flexibility, health insurance, and wellness stipends.