Full Time Jobs in Provo, UT
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HR Analyst
Company: NICE CXone
Location: Salt Lake City, UT
Posted Mar 15, 2024
<p>At NICE we dont limit our challenges We challenge our limits Constantly Were relentless Were ambitious And we make an impact Our NICErs bring their A game and spend each day turning it into an A+ And if youre like us we can offer you the kind of challenge that will light a fire within you <p> <p><strong> HR Analyst <strong> <p> <p><strong>Reporting to HR Program Manager<strong> <p> <p><strong>Location Hoboken NJSalt Lake City UT<strong> <p> <p>We are looking for a passionate individual who will thrive in a fastpaced global analytics role for our growing HR team The role combines data analysis amp insights delivery Reporting HR data management along with supporting HR Project This position supports the NICE CX organization <p> <p>This is an ideal opportunity for those looking to develop within HR and Analytics <p> <p><strong>Roles and Responsibilities<strong> <p> <ul><li>Analysis of HR metrics amp trends using Excel Power BI and other HR systems and applications Identify root causes impacting performance and provide insights<li> <li>Create periodic reports amp presentations to track key HR metrics and KPIs and communicate data on a regular basis to key stakeholders<li> <li>Design and automation of reoccurring report deliverables<li> <li>Responsibility for overseeing the organizations HR data including Clean up validation and maintaining historical data to ensure accuracy and consistency<li> <li>Audit HR data and troubleshoot irregularities with the HR Business Partners<li> <li>Support data governance processes<li> <li>Build HR Dashboards<li> <li>Lead and support HR projectsprograms<li> <ul><p><strong>Skills and Qualifications<strong> <p> <ul><li>Bachelors degree in statistics business Human Resources or a related field<li> <li>13 years of experience in people analytics or related role preferably in a global organization Fresh graduates with relevant internships or project experience are also encouraged to apply<li> <li>High proficiency with Microsoft Office applications primarily Excel Including charting functions pivot tables VLOOKUPs etc a MUST<li> <li>Experience of working with data visualization tools such as Power BI preferred<li> <li>Strong analytical skills and attention to details<li> <li>Willingness and ability to work in a fastpaced environment and manage time and multiple commitments projects simultaneously<li> <li>Selfmotivated amp Excellent communication skills<li> <li>Ability to work collaboratively as well as independently with proven ability to form strong partnerships with key stakeholders international contacts internal peers and clients<li> <ul><p><strong>About NICE <strong> <p> <p>NICELtd NASDAQ NICEsoftware products are used by 25000+ global businesses including 85 of the Fortune 100 corporations to deliver extraordinary customer experiencesfight financial crimeand ensure public safetyEvery day NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions <p> <p>Known as an innovation powerhouse that excels in AI cloud and digital NICE is consistently recognized as the market leader in its domains with over 8500 employees across 30+ countries <p> <p>NICE is proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion national origin age sex marital status ancestry neurotype physical or mental disability veteran status gender identity sexual orientation or any other category protected by law<p>
ITS Project Manager
Company: IBI Group
Location: Salt Lake City, UT
Posted Mar 15, 2024
<p><b>Company Description<b> <p><p>Arcadis is the worlds leading company delivering sustainable design engineering and consultancy solutions for natural and built assets We are more than 36000 people in over 70 countries dedicated to improving quality of life Everyone has an important role to play With the power of many curious minds together we can solve the worlds most complex challenges and deliver more impact together<p> <p><b>Job Description<b> <p><p><strong>Role ITS Project Manager <strong><p> <p><strong>Location United States <strong><p> <p>In this role you will be working on and leading ITS Intelligent Transportation Systems Communications Technology and Transit Technology projects As an ITS Project Manager you will be responsible for leading projects and staff in completed projects related to the application of technology to improve the experience of daily travelers in New England and across the US and Canada We work with state and city Departments of Transportation and municipal and regional transit agencies to plan design and implement new systems for advanced traffic management smart work zones realtime traveler information transit technology and more We are looking for a candidate with leadership skills who is motivated can think independently can lead projects and direct staff in completing assignments can work directly with clients and is willing to take initiative and ownership of deliverables <p> <p>As part of our Programme and Project Management team youll help deliver some of the biggest most iconic projects imaginable with some of the best talent around With your energy agility and a keen eye for detail youll deliver transformational outcomes for multiple clients every day <p> <p><strong>Role accountabilities<strong><p> <ul><li>Act as the primary contact between the client and our team <li> <li>Understand client needs and issues and relating those to our software platform <li> <li>Track milestones deliverables change requests and client issues to ensure client satisfaction <li> <li>Lead client progress meetings and communicate changes milestones reached and overall project status <li> <li>Maintain existing client relationships and participate in the process of acquiring new projects <li> <li>Work with senior and entry level ITS professionals planners and engineers to develop plans and specifications for ITS and communications infrastructure <li> <li>Apply emerging and innovative technologies and solutions to projects and recommend these solutions to clients <li> <li>Apply and lead staff in Systems Engineering principles for the design engineering implementation and testing of transportation technology projects <li> <li> Assist with preparing Systems Engineering documents such as Concepts of Operations Strategic Plans Standard Operation Procedures Guidelines and System Requirement documents <li> <li> Provide technical support to Transportation Systems Management amp Operations TSMO initiatives as directed <li> <li> Prepare and present materials at client meetings <li> <li>Review contractor proposals and design documentation to ensure compliance with standard and special provisions <li> <li> Support development of schedules and cost estimates <li> <li>Attend and contribute to team meetings<li> <ul><p>The estimated salary ranges from $110000 to $145000 annually with consideration given to factors such as experience and location<p> <ul><ul><p><b>Qualifications<b> <p><p><strong>Qualifications and Experience<strong><em> <em><p> <ul><li>Professional Engineering designation andor PMP certification is preferred <li> <li>Masters Degree from an accredited University in Engineering with a focus on Transportation and Transit Undergraduate Degree is preferred <li> <li>Candidate must have 5 to 8 years of professional experience the field of Intelligent Transportation Systems is preferred<li> <li>Candidates must have excellent analytical skills that should be demonstrable through previous work experience<li> <li>Candidates need to have familiarity with highway and public transit transportation and engineering and the development andor review of engineering plans specifications and estimates<li> <li> Having a professional engineer license in at least one NE state is preferred However the group will accept candidates who are licensed in other states besides the New England area <li> <ul><p><b>Additional Information<b> <p><p><strong>Why Arcadis<strong><p> <p>We can only achieve our goals when everyone is empowered to be their best We believe everyones contribution matters Its why we are pioneering a skillsbased approach where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together <br >Youll do meaningful work and no matter what role youll be helping to deliver sustainable solutions for a more prosperous planet Make your mark on your career your colleagues your clients your life and the world around you<br >Together we can create a lasting legacy<p> <p><strong>Our Commitment to Equality Diversity Inclusion amp Belonging<strong><p> <p>As an Equal Opportunity Employer we are proud to support the growth and equality of our people through initiatives like our Mentorship Program Global Womens Network We welcome applications from all suitably qualified candidates regardless of age race disability gender reassignment marriage and civil partnership pregnancy and maternity religion or belief sex and sexual orientation We thank all applicants for their interest However only those selected for an interview will be contacted<p> <p><strong>As part of<strong> <strong>Arcadis selection process candidates may be requested to consent to background checks relevant to the role under consideration for prior to receiving a job offer These could include work references education and credential confirmation employment verification identity check credit report criminal offence and drivers license record <strong><p> <p>We request applicants submit <strong>RESUME <strong>highlighting relevant work experience please limit PDF files to 10MB<p> <p>Join Arcadis Create a legacy<p> <p>LISE1<p>
TikTok Content Creator and Manager
Company: Pattern
Location: Provo, UT
Posted Mar 15, 2024
<p><b>Job Description<b> <p> <p>Are you obsessed with data partner success taking action and changing the game If you have a whole lot of hustle and a touch of nerd come work with Pattern We want you to use your skills to push one of the fastestgrowing companies in the US to the top of the list <p> <p>Pattern is the leader in global ecommerce and marketplace acceleration headquartered in Utahs Silicon Slopes tech hubwith offices in Asia Australia Europe and the Middle East Hundreds of global brands including Bosch Nestle Stance TUMI and Panasonic rely on the companys ecommerce acceleration platform to grow their online sales on directtoconsumer websites online marketplaces and other digital channels in more than 60 countries all while managing fulfillment and logistics Last valued at over $2 billion Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of bestled companies in America by Inc We place employee experience at the center of our business model and have been recognized as one of Americas Most Loved Workplaces® <p> <p>We are looking for a TikTok Content Creator and Manager to build content processes and teams to help our brand partners sell their products on TikTok Shop Ultimately you will be a pioneer with us in helping build out our shoppertainment experience <p> <p>Were searching for someone who is a master of their craftproducing exciting and engaging social media content that drives brand awareness and sales They are enthusiastic problem solvers on the cutting edge of what is working on social media and have a proven track record of building social media followings and content <p> <p>This role requires a strong aptitude for creating video content both infeed and livestreams and a desire to create content that can push brands to another level It will also require the ability to build teams and processes that enable us to replicate TikTok Shop success over and over again <p> <p>We also are looking for someone with the aptitude to lean into content creation with AI This role will require lots of experimentation generating social commerce content with AI prompts on both chatbots image generators and video generators An ability to bring a scrappy mindset to building this process will be critical to success in the role <p> <p>This is a fulltime role on the Current team the influencersocial commerce division of Pattern working a hybrid schedule from our Lehi UT office <p> <p><b>Frequently Asked Questions<b> <p> <p><b>What is a day in the life of a TikTok Content Creator and Manager<b> <p> <ul><li>Ideate new content ideas<li> <li>Own content production through the whole project lifecycle from inception to filming editing and posting<li> <li>Own the health and growth of several TikTok accounts in various verticals such as Health Beauty Outdoors Pets Technology and more<li> <li>Collaborate with creators on video posts and livestreams<li> <li>Be the face of a TikTok account as needed<li> <li>Manage a team of content creators<li> <li>Produce shoppable live streams for brands as needed<li> <ul><p><b>What will I need to thrive in this role<b> <p> <ul><li>35 years of experience creating engaging social media content and building social followings<li> <li>Strong analytical skillsable to diagnose why content is working and what strategy changes should be made<li> <li>A deep understanding of what drives success in social media and social commerceespecially TikTok Shop<li> <li>The ability to learn TikTok Shop best practices and implement them with speed<li> <li>Strong presentation skills showing the ability to be a face of a TikTok account on video and livestreams<li> <li>Strong project management skills<li> <li>Experience in the ecommerce space<li> <li>Knowledge of the video content production process<li> <li>The ability to piece together multiple AI tools to generate content<li> <ul><p><b>What does high performance look like<b> <p> <ul><li>You have experience with the ecommerce ecosystem<li> <li>You have strong business acumen and tenacity ability to work autonomously through ambiguity and complexity in a fastmoving environment to drive results<li> <li>You have dedication to continuous improvement<li> <li>You have an ability to manage remote teams<li> <ul><p><b>What is my potential for career growth<b> <p> <p>You will be introduced to expansive and accelerated opportunities for career growth You will regularly meet with and have exposure to the executive over your team as well as the VP of Strategy and Operations Head of Accounts and Director of Marketing This role has the potential to move into higher positions of leadership within the company including the eventual opportunity to work as a key leader for the client service teams at Pattern <p> <p><b>What is the team like<b> <p> <p>You will work with the other members of the Current Tech team and be supervised by the Marketing Director of Current You will also be mentored by the Founder and CEO of Current Tech and meet with them occasionally to discuss your performance The team works alongside our Account Managers and collaborates with them on ways they can overdeliver for our customers The team follows a hybrid work schedule with some days in the office and some from home This role will also be onlocation often filming <p> <p><b>Sounds great Whats the company culture<b> <p> <p><b>We are looking for individuals who are<b> <p> <ul><li><b>Game Changers<b> A game changer is someone who looks at problems with an open mind and shares new ideas with team members regularly reassesses existing plans and attaches a realistic timeline to goals makes profitable productive and innovative contributions and actively pursues improvements to Patterns processes and outcomes<li> <li><b>Data Fanatics<b> A data fanatic is someone who recognizes problems and seeks to understand them through data draws unbiased conclusions based on data that lead to actionable solutions and continues to track the effects of the solutions using data<li> <li><b>Partner Obsessed<b> An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback actively listens to partners expectations and delivers results that exceed them prioritizes the needs of your partners and takes the time to create a personable experience for those interacting with Pattern<li> <li><b>Team of Doers <b>Someone who is a part of team of doers uplifts team members and recognizes their specific contributions takes initiative to help in any circumstance actively contributes to supporting improvements and holds themselves accountable to the team as well as to partners<li> <ul><p><b>What is the hiring process<b> <p> <ul><li>An initial phone interview with Patterns talent acquisition team<li> <li>A skillsfocused and performance interview with the hiring manager<li> <li>Submit a 30second video sample of livestream style content<li> <li>Submit a 30second video sample of content generated using AI tools only<li> <li>An onsite interview and with another department leader<li> <li>Reference checks<li> <li>Executive review<li> <ul><p><b>How can I stand out as an applicant<b> <p> <ul><li>Showcase a proven track record of building social media accounts<li> <li>Showcase a passion for content creation and the ability to be oncamera as needed<li> <li>Highlight experience working with stakeholders to strategize what content to produce and then the results that came from those strategies<li> <li>Demonstrate high skill in content production<li> <li>Demonstrate collaboration skills and the ability to build processes and teams that scale<li> <li>Emphasize contributions to driving results and revenue growth<li> <li>Illustrate your expertise and familiarity with ecommerce especially how social media works in ecommerce<li> <li>Understand Patterns mission values and cultureand demonstrate how you embody these in your work<li> <ul><p><b>Why should I work at Pattern<b> <p> <p>Pattern offers big opportunities to make a difference in the ecommerce industry We are a company full of talented people that evolves quickly and often We set big goals work tirelessly to achieve them and we love our Pattern community We also believe in having fun and balancing our lives so we offer awesome benefits that include <p> <ul><li>Unlimited PTO<li> <li>Paid Holidays<li> <li>Onsite Fitness Center<li> <li>Company Paid Life Insurance<li> <li>Casual Dress Code<li> <li>Competitive Pay<li> <li>Health Vision and Dental Insurance<li> <li>401k<li> <ul><p>Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p>Pattern is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees<p>
Senior/Staff DevOps HPC Engineer
Company: Recursion
Location: Salt Lake City, UT
Posted Mar 15, 2024
<p><b>Your work will change lives Including your own <b><p> <p><strong>The Impact Youll Make<strong><p> <p>Recursion is revolutionizing the field of drug discovery by integrating Science and Machine Learning and we are looking for a SeniorStaff DevOps HPC Engineer to join our pioneering team<p> <p>You will play a crucial role in developing and maintaining our HPC systems that power our cuttingedge drug discovery research You will be responsible for designing implementing and managing the infrastructure that supports our machine learning and scientific computing workloads<p> <p>Your daytoday tasks will include building robust and scalable infrastructure deploying and managing HPC resources and automating operational processes Youll apply your deep understanding of DevOps principles and HPC systems to solve complex computational challenges This means youll be actively involved in executing highlevel computational strategies tracking crucial processing information and ensuring high data integrity<p> <p>Furthermore you will collaborate with a diverse team of scientists machine learning experts and other engineers to develop a worldclass data platform that facilitates the generation and management of petabytes of data enabling the rapid deployment of new deep learning models into the production data pipeline<p> <p>Your contributions will directly impact the efficiency and effectiveness of our drug discovery efforts You can expect to work on multiple projects at the same time in a fastpaced and stimulating environment<p> <p>Your responsibilities will not just be limited to maintaining systems and infrastructure but will also include proactive troubleshooting routine system maintenance ensuring the security of our computing environment and creating detailed documentation for all processes and procedures Join us and make a significant impact on the future of drug discovery In this role<p> <ul><li>Youll design implement maintain and optimize our Scientific compute network and data storage infrastructure and services using an Infrastructure as Code approach across both onpremises and public cloud environments <li> <li>Your technical expertise and leadership will drive innovation across all layers of the HPCAI infrastructure ensuring that we provide an effective scalable platform to support our dynamic scientific workloads <li> <li>Through developing scripts and workflows youll automate and verify infrastructure provisioning and dynamic reconfiguration various repetitive tasks enhancing our support of the HPC environments Your attention to detail will be critical in performance analysis benchmarking and tuning of our systems and applications <li> <li>Your troubleshooting skills will be invaluable as you resolve application system and other technical problems alongside addressing user tickets swiftly <li> <li>Your role involves researching deploying and optimizing workloads and resource scheduling security and data lifecycle management policies <li> <li>You will be involved in regularly assessing the health and operational performance of the platform against established metrics with a view to achieving and improving operational service metrics and targets associated with the platform<li> <li>Lastly as a lead in technical communication and collaboration with our customers your efforts will ensure a high level of customer satisfaction Its your opportunity to make a significant impact in our organization and the wider scientific community<li> <ul><p><strong>Location<strong><p> <p>This position is based at our headquarters in Salt Lake City Utah or our office in Toronto Canada however we will consider remote work for this position We ask that remote employees commit to regular onsite visits for routine work and departmental events <p> <p><strong>The Team Youll Join <strong><p> <p>As a SeniorStaff DevOps HPC Engineer you will be a part of our dedicated HPC Engineering team reporting directly to the Associate Director This dynamic team includes two experienced Senior Engineers and with the addition of two new roles including this position youll be part of an empowered crossfunctional unit<p> <p>Our HPC team works in a fastpaced collaborative environment handling a broad spectrum of computational projects These range from developing advanced scalable infrastructure to deploying and managing HPC resources and automating operational processes The team also plays a crucial role in the curation of our vast data platform which caters to a diverse set of professionals including biologists data scientists and automation engineers<p> <p>The HPC team is constantly pushing the boundaries in the field of supercomputing in the TechBio industry As part of this team you will collaborate on projects that streamline and optimize our machine learning workflows and scientific computing tasks driving efficient and transformative solutions within the company This is a unique opportunity to join a team that thrives on innovation collaboration and inclusivity in a role that is pivotal to our mission<p> <p><strong>The Experience Youll Need<strong><p> <ul><li>A minimum of 10 years of experience in dealing with HPC infrastructure preferably in global BioPharma organizations<li> <li>Solid experience with softwaredefined Infrastructure and cloud computing platforms such as Kubernetes GCP AWS and other<li> <li>Extensive experience in designing deploying supporting and troubleshooting in complex Linuxbased computing environments<li> <li>Indepth handson experience with the provisioning configuration and management of infrastructure through Infrastructure as Code IaC and cloud automation principles<li> <li>Python programming and bash scripting experience<li> <li>Proficiency with source control continuous integration configuration management monitoring and systems tools<li> <li>Practical knowledge of resource management and job scheduling using Slurm and Kubernetes<li> <li>Experience with RDMAcapable highspeed networking<li> <li>Familiarity with parallel file systems and multitier file and object storage <li> <li>Proficiency in container technology including Apptainer and docker<li> <li>Experience in building installing and supporting userrequested software<li> <li>Strong verbal and written skills for effective communication and documentation<li> <li>Prior experience mentoring guiding and crosstraining team members<li> <ul><p><strong>How Youll be Supported<strong><p> <ul><li>The Onboarding process will include peer knowledge transfer sessions introductions to key stakeholders and comprehensive exposure to our company culture and processes<li> <li>Youll have the chance to learn from your colleagues during our regular lunch amp learn and tech talk sessions<li> <li>We offer the opportunity to attend courses for certification in new skills or technologies relevant to your role<li> <li>If youre keen to hone your leadership skills youll have the option to participate in our coaching sessions like BetterUp<li> <li>To ensure youre always at the forefront of your field we offer the opportunity to attend conferences<li> <ul><p>LIEP1<p> <p>At Recursion we believe that every employee should be compensated fairly Based on the skill and level of experience required for this role the estimated current annual base range for this role is<p> <ul><li>Developing $160000<li> <li>Skilled $169000<li> <li>Expert $182000 <li> <ul><p>To learn more about our level within levels click here<p> <p>You will also be eligible for bonuses and equity compensation + our comprehensive benefits package for United States based candidates The range displayed on each job posting reflects target ranges for US new hire salaries and is determined by job level and market factors <p> <p>During the interview selection process you will connect with a Talent Acquisition Partner who will be your advocate and ally to ensure you receive the appropriate compensation that meets your needs for your skills experience and relevant educationtraining while also reviewing our very competitive total rewards package<p> <div> <p><strong>The Values That We Hope You Share<strong><p> <ul><li><strong>We Care<strong><span> We care about our drug candidates our Recursionauts their families each other our communities the patients we aim to serve and their loved ones We also care about our work<span><li> <li><strong>We Learn<strong><span> Learning from the diverse perspectives of our fellow Recursionauts and from failure is an essential part of how we make progress<span><li> <li><strong>We Deliver<strong><span> We are unapologetic that our expectations for delivery are extraordinarily high There is urgency to our existence we sprint at maximum engagement making time and space to recover <span><li> <li><strong>Act Boldly with Integrity<strong><span> No company changes the world or reinvents an industry without being bold It must be balanced not by timidity but by doing the right thing even when no one is looking<span><li> <li><strong>We are One Recursion<strong><span> We operate with a company first team second mentality Our success comes from working as one interdisciplinary team<span><li> <ul><p><span>Recursion spends time and energy connecting every aspect of work to these values They arent static but regularly discussed and questioned because we make decisions rooted in those values in our daytoday work <span><span>You can read more about our values and how we live them every day here<span><p> <p><strong>More About Recursion <strong><p> <p>Recursion is a clinical stage TechBio company leading the space by decoding biology to industrialize drug discovery Enabling its mission is the Recursion OS a platform built across diverse technologies that continuously expands one of the worlds largest proprietary biological and chemical datasets Recursion leverages sophisticated machinelearning algorithms to distill from its dataset a collection of trillions of searchable relationships across biology and chemistry unconstrained by human bias By commanding massive experimental scale up to millions of wet lab experiments weekly and massive computational scale owning and operating one of the most powerful supercomputers in the world Recursion is uniting technology biology and chemistry to advance the future of medicine<p> <p>Recursion is headquartered in Salt Lake City where it is a founding member of BioHive the Utah life sciences industry collective Recursion also has offices in London Toronto Montreal and the San Francisco Bay Area Learn more at wwwRecursioncom or connect on X formerly Twitter and LinkedIn<p> <p><span><em>Recursion is an Equal Opportunity Employer that values diversity and inclusion All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability veteran status or any other characteristic protected under applicable federal state local or provincial human rights legislation <em><span><p> <div>
Manager of Client Support
Company: Quilt Software LLC
Location: Provo, UT
Posted Mar 15, 2024
<p><br ><br ><p><div> <div dataqa=messagetext> <div dataqa=blockkitrenderer> <div> <div><b>About Rain<b><br ><p><br >We serve specialty retailers across multiple markets including ski surf music scuba craft and more great vertical stores Weve been in business for 15+ years and has 280+ amazing employees and growing very fast Our employees enjoy the benefit of working in a small business atmosphere without the politics and headaches that come with a large corporation We have 5 company values we live by Honest Hungry Happy Humble and Heartfelt We strive to represent these values in every interaction with customers and coworkers alike Do you also live by the 5 Hs If so you will love our company We are looking for an experienced Manager of Client Support to join our team Learn more about Rain Retail httpswwwrainposcomwhyrain<p> <p> <p> <p><b>Manager of CS Role Overview<b><br ><p><p><br >Rain Retail Software is seeking an experienced and motivated Manager of Client Support to lead our Team Leads amp dedicated Client Support Representatives As the Manager of Client Support you will play a pivotal role in ensuring that our clients receive exceptional support and that their needs are met promptly and effectively You will be responsible for overseeing all aspects of the client support function including managing motivating developing and implementing support strategies and resolving customer issues within the department<p> <p><b>Manager of CS Duties<b><br ><p><ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Lead and manage a team of Client Support Representatives providing coaching mentoring performance management and more<li> <li datastringifyindent=0 datastringifyborder=0>Develop and implement strategies to improve customer satisfaction and loyalty including implementing new support processes and tools<li> <li datastringifyindent=0 datastringifyborder=0>Monitor and track key performance indicators KPIs related to client support such as average response time resolution time and customer satisfaction scores<li> <li datastringifyindent=0 datastringifyborder=0>Identify and resolve customer issues promptly and effectively ensuring that clients are satisfied with the resolution<li> <li datastringifyindent=0 datastringifyborder=0>Train and develop Client Support Representatives on Rain Retail Software products policies and procedures<li> <li datastringifyindent=0 datastringifyborder=0>Control complex issues from the team ensuring that all client needs are met<li> <li datastringifyindent=0 datastringifyborder=0>Manage client relationships building rapport and trust with clients<li> <li datastringifyindent=0 datastringifyborder=0>Stay uptodate on industry trends and best practices in customer support<li> <ul><p> <p> <p><b>Qualifications<b><br ><p><ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Bachelors degree in business administration or a related field<li> <li datastringifyindent=0 datastringifyborder=0>3+ years of experience as a client support manager or manager of customer service role with a proven track record of success in leading motivating training and managing teams<li> <li datastringifyindent=0 datastringifyborder=0>Deep understanding of client support and the client experience principles and methodologies including problemsolving communication and relationshipbuilding<li> <li datastringifyindent=0 datastringifyborder=0>Excellent communication and interpersonal skills with the ability to build rapport and trust with clients<li> <li datastringifyindent=0 datastringifyborder=0>Ability to work independently and as part of a team with a strong work ethic and attention to detail<li> <li datastringifyindent=0 datastringifyborder=0>Proficient with cloudbased collaboration tools like Microsoft Google Salesforce etc<li> <li datastringifyindent=0 datastringifyborder=0>Experience with Rain Retail Software products and services is a plus<li> <ul><p> <p> <p><b>Our Benefits<b><br ><p><ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>The best company culture around Top Place to Work Award in Utah<li> <li datastringifyindent=0 datastringifyborder=0>Opportunities for advancement within our organization<li> <li datastringifyindent=0 datastringifyborder=0>Company activities such as Lagoon day movie nights and dinners<li> <li datastringifyindent=0 datastringifyborder=0>A stocked kitchen is waiting for you<li> <li datastringifyindent=0 datastringifyborder=0>Employee Referral Program earn money for referring your friends Who doesnt like more money<li> <li datastringifyindent=0 datastringifyborder=0>The ability to earn additional bonuses and incentives<li> <li datastringifyindent=0 datastringifyborder=0>Generous Paid Time Off and Holidays too<li> <li datastringifyindent=0 datastringifyborder=0>Great Medical HSA Dental Vision Life Insurance and a 401k<li> <ul><div> <div> <div> <div> <div> <div> <div dataqa=messageattachmentdefault> <p> <p> <p>InOffice FullTime<p> <p>Salary $65k $75k annually<p> <div> <p> <p> <p><span dataqa=messageattachmentauthor><span><span dataqa=messageattachmentauthorname>Rain<span><span><span><p> <div> <div> <p><span dataqa=messageattachmenttitle>Why Rain<span><p> <p><span dataqa=messageattachmenttext>Rain is an intuitive and powerful solution that captures POS inventory management marketing and more into one place<span><p> <div dataqa=messageattachmentfield> <p> <p> <div> <div> <div> <div> <div> <div dataqa=messageattachmentdefault> <p> <p> <div> <p><span dataqa=messageattachmentauthor><span><span dataqa=messageattachmentauthorname>Top Workplaces<span><span><span><p> <p><span dataqa=messageattachmenttitle>Rain Retail Software Profile<span><p> <p><span dataqa=messageattachmenttext>Rain Retail Software is a Top Workplace award winner Learn what makes Rain Retail Software a great place to work amp find career opportunities<span><p> <div> <div> <div>
Program Management Intern D (Salt Lake City, UT)
Company: L3Harris Technologies
Location: Salt Lake City, UT
Posted Mar 15, 2024
<p><b>Job Title Program Management Intern D Salt Lake City UT<b> <p> <p><b>Job Code 3014<b> <p> <p><b>Job Location Salt Lake City UT<b> <p> <p><b>Job Description<b> <p> <ul><li>Coordinate with multiple levels of staff PMs and Engineers to finalize project plan presentations<li> <li>Coordinate with multiple levels of staff PMs and Engineers to establish timelines deadlines coordinate and schedule meetings<li> <li>Organize track and maintain project and program documentation<li> <li>Participate in projectprogram meetings as requested<li> <li>Assist in the preparation of materials to support program meetings<li> <li>Assist with processing staff expense reports and adjudicate issues<li> <li>Assist with special projects and tasks from functional areas that support the SampAS Business Area<li> <li><b>Qualifications<b><li> <ul><ul><li>In progress Bachelors Degree technical discipline Engineering Information Technology Computer Science etc Business Administration Management or related field<li> <ul><p><b>Preferred Skills <b> <p> <ul><li>Experience working with Microsoft Word Excel Access Visio and Power Point<li> <li>Excellent organizational skills and attention to detail<li> <li>Ability to prioritize and manage multiple tasks involving complex and varying problems<li> <li>Willingness to grow and learn in a fastpaced environment<li> <li>The successful candidate must possess effective time management skills<li> <li>The successful candidate must possess excellent verbal and written communication skills<li> <li>The successful candidate must possess a highlevel of confidence and be a selfstarter<li> <li>Ability to take on more responsibility over a period of time<li> <li>Ability to learn new tools and processes as related to technology and software <li> <ul>
DevOps HPC Engineer
Company: Recursion
Location: Salt Lake City, UT
Posted Mar 15, 2024
<p><b>Your work will change lives Including your own <b><p> <p><strong>The Impact Youll Make<strong><p> <p>At Recursion were reshaping drug discovery with the integration of Science and Machine Learning Were looking for a Junior DevOps HPC Engineer to join our innovative team<p> <p>As a key contributor youll participate in the maintenance and development of our HPC systems that drive our revolutionary drug discovery research Youll assist in designing implementing and managing the infrastructure that supports our machine learning and scientific computing workloads<p> <p>Your routine duties will include contributing to the construction of robust and scalable infrastructure aiding in the deployment and management of HPC resources and supporting the automation of operational processes Your growing knowledge of DevOps principles and HPC systems will guide you to tackle diverse computational challenges<p> <p>Beyond this youll work alongside a skilled team of scientists machine learning experts and engineers to aid in the development of our worldclass data platform that manages massive amounts of data facilitating new deep learning models quickly into our production pipeline<p> <p>Your efforts will enhance our drug discovery efficiency and effectiveness In this fastpaced environment youll get exposure to multiple projects simultaneously<p> <p>Your role extends beyond just maintaining systems and infrastructure youll be engaged in proactive troubleshooting routine system upkeep securing our computing environment and helping to create detailed documentation for all processes and procedures Join us to make a meaningful difference in the future of drug discovery In this role youll<p> <ul><li>Assist in designing implementing maintaining and optimizing our Scientific compute network and data storage infrastructure and services across both onpremises and public cloud environments<li> <li>Contribute towards the innovation within the HPCAI infrastructure to provide an effective scalable platform<li> <li>Aid in developing scripts and workflows to automate infrastructure provisioning dynamic reconfiguration and various repetitive tasks<li> <li>Use your problemsolving skills in resolving application system and other technical problems and assist in addressing user tickets swiftly<li> <li>Help in researching deploying and optimizing workloads resource scheduling security and data lifecycle management policies<li> <li>Participate in regular assessments of the platforms health and operational performance against established metrics<li> <li>Lastly through your efforts in technical communication and collaboration with our customers youll contribute towards maintaining a high level of customer satisfaction<li> <ul><p><strong>Location<strong><p> <p>This position is located at our headquarters in Salt Lake City Utah We are open to considering remote candidates who are willing to relocate and relocation assistance may be available<p> <p><strong>The Team Youll Join <strong><p> <p>As a Junior DevOps HPC Engineer you will be a part of our dedicated HPC Engineering team reporting directly to the Associate Director This dynamic team includes two experienced Senior Engineers and with the addition of two new roles including this position youll be part of an empowered crossfunctional unit<p> <p>Our HPC team works in a fastpaced collaborative environment handling a broad spectrum of computational projects These range from developing advanced scalable infrastructure to deploying and managing HPC resources and automating operational processes The team also plays a crucial role in the curation of our vast data platform which caters to a diverse set of professionals including biologists data scientists and automation engineers<p> <p>The HPC team is constantly pushing the boundaries in the field of supercomputing in the TechBio industry As part of this team you will collaborate on projects that streamline and optimize our machine learning workflows and scientific computing tasks driving efficient and transformative solutions within the company This is a unique opportunity to join a team that thrives on innovation collaboration and inclusivity in a role that is pivotal to our mission<p> <p><strong>The Experience Youll Need<strong><p> <ul><li>Knowledge of Linux OS administration<li> <li>Understanding of Python programming and bash scripting<li> <li>Practical experience with source control and configuration management<li> <li>Exposure to softwaredefined infrastructure and cloud computing platforms<li> <li>Understanding of networking<li> <li>Knowledge of multitier file and object storage<li> <li>Exposure to container technology including Docker<li> <li>Excellent verbal and written communication skills<li> <li>Openness to learning from and sharing knowledge with team members is greatly appreciated<li> <ul><p><strong>How Youll be Supported<strong><p> <ul><li>The Onboarding process will include peer knowledge transfer sessions and comprehensive exposure to our company culture and processes<li> <li>Youll have the chance to learn from your colleagues during our regular lunch amp learn and tech talk sessions<li> <li>We offer the opportunity to attend courses for certification in new skills or technologies relevant to your role<li> <li>To ensure youre always at the forefront of your field we offer the opportunity to attend conferences<li> <ul><p>LIEP1<p> <p>At Recursion we believe that every employee should be compensated fairly Based on the skill and level of experience required for this role the estimated current annual base range for this role is<p> <ul><li>Developing $138000<li> <li>Skilled $146000<li> <li>Expert $157000 <li> <ul><p>To learn more about our level within levels click here<p> <p>You will also be eligible for bonuses and equity compensation + our comprehensive benefits package for United States based candidates The range displayed on each job posting reflects target ranges for US new hire salaries and is determined by job level and market factors <p> <p>During the interview selection process you will connect with a Talent Acquisition Partner who will be your advocate and ally to ensure you receive the appropriate compensation that meets your needs for your skills experience and relevant educationtraining while also reviewing our very competitive total rewards package<p> <div> <p><strong>The Values That We Hope You Share<strong><p> <ul><li><strong>We Care<strong><span> We care about our drug candidates our Recursionauts their families each other our communities the patients we aim to serve and their loved ones We also care about our work<span><li> <li><strong>We Learn<strong><span> Learning from the diverse perspectives of our fellow Recursionauts and from failure is an essential part of how we make progress<span><li> <li><strong>We Deliver<strong><span> We are unapologetic that our expectations for delivery are extraordinarily high There is urgency to our existence we sprint at maximum engagement making time and space to recover <span><li> <li><strong>Act Boldly with Integrity<strong><span> No company changes the world or reinvents an industry without being bold It must be balanced not by timidity but by doing the right thing even when no one is looking<span><li> <li><strong>We are One Recursion<strong><span> We operate with a company first team second mentality Our success comes from working as one interdisciplinary team<span><li> <ul><p><span>Recursion spends time and energy connecting every aspect of work to these values They arent static but regularly discussed and questioned because we make decisions rooted in those values in our daytoday work <span><span>You can read more about our values and how we live them every day here<span><p> <p><strong>More About Recursion <strong><p> <p>Recursion is a clinical stage TechBio company leading the space by decoding biology to industrialize drug discovery Enabling its mission is the Recursion OS a platform built across diverse technologies that continuously expands one of the worlds largest proprietary biological and chemical datasets Recursion leverages sophisticated machinelearning algorithms to distill from its dataset a collection of trillions of searchable relationships across biology and chemistry unconstrained by human bias By commanding massive experimental scale up to millions of wet lab experiments weekly and massive computational scale owning and operating one of the most powerful supercomputers in the world Recursion is uniting technology biology and chemistry to advance the future of medicine<p> <p>Recursion is headquartered in Salt Lake City where it is a founding member of BioHive the Utah life sciences industry collective Recursion also has offices in London Toronto Montreal and the San Francisco Bay Area Learn more at wwwRecursioncom or connect on X formerly Twitter and LinkedIn<p> <p><span><em>Recursion is an Equal Opportunity Employer that values diversity and inclusion All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability veteran status or any other characteristic protected under applicable federal state local or provincial human rights legislation <em><span><p> <div>
AMS Analyst Netsuite
Company: Pure Storage
Location: Provo, UT
Posted Mar 15, 2024
<div> <p><span>BE PART OF BUILDING THE FUTURE<span><p> <p><span>What do NASA and emerging space companies have in common with COVID vaccine RampD teams or with Roblox and the Metaverse <span><p> <p><span>The answer is data all fast moving fast growing industries rely on data for a competitive edge in their industries And the most advanced companies are realizing the full data advantage by partnering with Pure Storage Pures vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data <span><span>With 11000+ customers including 58 of the Fortune 500 weve only scratched the surface of our ambitions<span><span> <span><p> <p><span>Pure is blazing trails and setting records<span><p> <ul><li><span>For ten straight years Gartner has named Pure a leader in the Magic Quadrant <span><li> <li><span>Our customerfirst culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1 of B2B companies globally<span><li> <li><span>Industry analysts and press <span><span>applaud Pures leadership<span><span> across these dimensions<span><li> <li><span>And our 5000+ employees are emboldened to make Pure a faster stronger smarter company as we go<span><li> <ul><p><span>If you like us say bring it on to exciting challenges that change the world we have endless opportunities where you can make your mark<span><p> <div> <p><strong>SHOULD YOU ACCEPT THIS CHALLENGE<strong><p> <p>Seeking an application support and maintenance specialist to join our global AMS support team This role will involve support for ERP applications and functionality with a heavy focus on NetSuite The person in this role will report to the AMS Manager with an internal stakeholder relationship with NetSuite architects and developers The AMS team is responsible for supporting end users for our core business applications while working with development teams on break fixesbugs configuration changes and systemjob monitoring The NetSuite team is responsible for the design development and functionality of the NetSuite application<p> <p><strong>What Youll Do<strong><p> <p>The core objectives of this position are<p> <ul><li>Advocate for the end user by providing a delightful and efficient user experience through professional proactive communication regular updates and timely resolution of issues<li> <li>A troubleshoot and analyze reported issues to resolution or escalation with root cause analysis <li> <li>Proactively highlight and address trending issues or suggest necessary enhancements or configuration changes<li> <li>Adequately test solutions to ensure end user adoption and smooth release transition<li> <li>Develop and articulate solution options that incorporate user experience scalability security and best practices<li> <li>Communication with internal team members and stakeholders in other time zones for requirements clarification and progress reporting<li> <li>Perform in depth analysis to determine root cause if possible and work with developers on clarification of end user issues<li> <ul><p>Additional objectives of this position are<p> <ul><li>Works closely with stakeholders process managers and end users to understand the business processes used<li> <ul><p><strong>Requirements<strong><p> <ul><li>Excellent verbal and written communication skills including the ability to author and present materials ranging from detailed technical specifications to highlevel presentations<li> <li>A drive to take ownership of reported issues and see them through to resolution<li> <li>Experience with a global support structure stretching over multiple time zones and cultural differences <li> <li>Possess a love for problem solving using excellent analytical and critical thinking skills with an ability to learn quickly<li> <li>4+ years of support experience for NetSuite including root cause analysis end user communications and resolution management required<li> <li>NetSuite Administrator Certification preferred<li> <li>NetSuite Financial User Certification or ERP Consultant Certification highly desired<li> <li>Experience with integration applications particularly Boomi in regards to overall data flow for OTC processes required<li> <li>Experience with SOX and audit compliance requirements and governance preferred<li> <li>Experience with Order to Cash Sales Process SCM Procure to Pay Purchase Process Saved Searches Reports SuiteAnalytics required<li> <li>Experience with Inventory Management Forms and Fields Customization Workflows and CSV Imports required<li> <li>Experience with Suitescript 10 20 21 Suiteanalytics and Web Services required<li> <ul><ul><li>Must be able to work onsite 3 days a week<li> <ul><p><strong><span datacontrast=auto>Pure creates opportunities for your development and career growth<span><strong><span dataccpprops=> <span><p> <p><span datacontrast=auto>At Pure we believe that each Puritan is a leader contributing to the success of our business regardless of role We offer an assortment of learning options available to all Puritans including workshops on leadership management career development and more Were here to change the world and we hope you join us <span><span dataccpprops=> <span><p> <p><strong><span datacontrast=auto>Popular Perks<span><strong><span dataccpprops=> <span><p> <p><span datacontrast=auto>Pure offers an unlimited vacation policy free lunches meditation rooms free yoga classes and employee resource groups such as Pure Equality and Pure Vets to encourage all of our employees to maintain mind and body wellness We offer numerous volunteer opportunities for employees to give back not only to the Bay Area but across the globe<span><span dataccpprops=> <span><p> <p><span datacontrast=none>httpshrportalehrcompureUSWhatToDoWhenLifeEventsJoiningPureCandidates<span><span dataccpprops=> <span><p> <p><span datacontrast=auto>The annual base salary range is $74000$111000 Salary ranges are determined based on role level and location For positions open to candidates in multiple geographical locations the base salary range is reflective of the labor market across the applicable locations This role may be eligible for incentive pay andor equity And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and companysponsored team events check out purebenefitscom for more information<span><span dataccpprops=> <span><p> <p><br ><p><p><span dataccpprops=><span lang=ENUS datacontrast=auto xmllang=ENUS xmllang=ENUS><span>LIUT1<span><span><span dataccpprops=> <span><span><p> <p><br ><p> <div> <p><strong>BE YOUCORPORATE CLONES NEED NOT APPLY<strong><p> <p><span>Pure is where you ask big questions think differently and make an impact This is not just a job but a place where you have a voice and can accelerate your career We value unique thoughts and celebrate individuality and with ample opportunity to learn develop yourself and expand into different roles joining Pure is an investment in your career journey<span><p> <p><span>Through our Pure Equality program which supports a flourishing field of employee resource groups we nourish the personal and professional lives of our team members And our Pure Good Foundation gives back to local and global communities through volunteering and grants<span><p> <p><span>And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and companysponsored team events<span><p> <p><strong>PURE IS COMMITTED TO EQUALITY<strong><p> <p>Research shows that in order to apply for a job women feel they need to meet 100 of the criteria while men usually apply after meeting about 60 Regardless of how you identify if you believe you can do the job and are a good match we encourage you to apply<p> <p><span>Pure is proud to be an equal opportunity and affirmative action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth or related medical conditions sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire <span><p> <p><span>If you need assistance or an accommodation due to a disability you may contact us at <span><strong>TAOpspurestoragecom<strong><span><span><p> <p><strong>APPLICANT amp CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE<strong><p> <p><span>If youre wondering how or why Pure collects or uses information you provide we invite you to check out our<span> <strong>Applicant amp Candidate Personal Information Protection Notice<strong><span><span><p> <div>
Senior Product Manager
Company: Vasion
Location: Provo, UT
Posted Mar 15, 2024
<p>Vasion is looking for a Senior Product Manager that exemplifies our core values and wants to be part of our growing team We are committed to making digital transformation attainable to everyone by building an affordable integrated SaaS solution that simplifies business processes Vasion offers a flexible working environment for our 300+ employees across the world including at our global headquarters in St George Utah or in one of our other offices in the UK Germany and Lehi Utah <p> <p>POSITION SUMMARY <p> <p>The Sr Product Manager will be responsible for leading key product initiatives including innovative new features and technological advancements that provide competitive differentiation and respond to our customers needs HeShe will ensure achievement of strategic revenue objectives for a specific product value stream or product family By engaging continuously with our customers and through analysis and research the Sr Product Manager will drive a product roadmap to create valuedriven solutions and features This position is involved with the product throughout all stages of the life cycle conception definition development release and postrelease activities and drives product strategy product planning and marketing execution The Sr Product Manager will work with the Director of Product in addition to Executive Management to recommend analyze and prioritize future product investments <p> <p>RESPONSIBILITIES <p> <ul><li>Works closely with product development to realistically differentiate the product or product family<li> <li>Research and understand market trends customer needs and competitors<li> <li>Holistic product lifecycle management from conception and strategic planning through requirements definition development release and postrelease customer and channel support and satisfaction<li> <li>Development review and maintenance of a multiyear roadmap<li> <li>Development analysis and sharing of key business and customer satisfaction metrics for your product areas<li> <li>Close collaboration with Marketing and Sales to drive pricing and positioning for your products<li> <li>High level of focus on the endtoend customer experience collaborating with UIUX team<li> <li>Manage beta and pilot programs with earlystage products and samples<li> <li>Ensure products meets business and customer expectations within acceptable time frames<li> <li>Conduct periodic business reviews with senior management<li> <li>Create effective crossfunctional relationships at all levels of the organization<li> <li>Customer advocacy and evangelism<li> <li>Research and proposal of new business and product opportunities to senior management<li> <li>Support Sales and other customerfacing teams with productrelated training education and communications<li> <li>Act as the mini CEO of your product taking responsibility for the success of all business and technical aspects of your products working closely with other teams as necessary<li> <li>Directs creation of launch materials and assists in new product release<li> <ul><p><strong>Requirements<strong> <p> <ul><li>Bachelors degree in business sales marketing or engineering or related field MBA Preferred<li> <li>5+ years of product management experience with Enterprise software development knowledgebackground<li> <li>Combination of both technical and business acumen<li> <li>Strong strategic thinking and decisionmaking abilities<li> <li>Demonstrated success defining launching and maintaining successful products<li> <li>Datadriven approach with strong logical and crossgroup collaboration skills to bring the organization to consensus on decisions on both short and longterm product plans<li> <li>Excellent written and oral communication skills product documentation must be detailed thorough and complete<li> <li>Deep understanding of product management best practices in Agile software development<li> <li>Must be able to understand technical concepts and architectural diagrams<li> <li>Proactive approach and can anticipate and addresses issue and needs<li> <li>Proven ability to work cross functionally to achieve overall business goals<li> <li>Strong drive for product ownership across all facets of the products<li> <li>Ability to operate with limited supervision<li> <li>Strong oral and written skills<li> <li>Must be able to work collaboratively within a team and across disciplines<li> <ul><p><strong>Benefits<strong> <p> <ul><li>Flexible work environment <li> <li>Paid parental leave<li> <li>Discretionary Vacation Bonus<li> <li>Flexible paid time off<li> <li>Competitive pay<li> <li>A full suite of traditional benefits<li> <li>TrainingAdvancement opportunities<li> <li>401k with companymatch and immediate vesting<li> <li>Financial wellness education<li> <li>Companycontributed HSA<li> <li>Onsite perks include gym pickleball snacks amp drinks arcade theater room etc <li> <ul><p>OUR CORE VALUES <p> <p>Vasion looks for people who will exemplify its core values and are driven to become <p> <ul><li>Action Owners Extreme Ownership by Jocko Willink and Leif Babin<li> <li>Candor Seekers Radical Candor by Kim Scott<li> <li>Relationship Builders Leadership and Selfdeception by The Arbinger Institute<li> <li>Storytellers Building a StoryBrand Clarify Your Message So Customers Will Listen by Donald Miller<li> <ul><p>MORE ABOUT VASION <p> <p>Visit httpswwwvasioncom and httpswwwprinterlogiccom <p> <p>ADDITIONAL INFORMATION <p> <p>Vasion is an equal opportunity employer We evaluate qualified applicants without regard to race age color religion sex national origin disability veteran status gender identity sexual orientation and other legally protected characteristics<p>
Senior Specialist, Product Management - Connect
Company: Mastercard
Location: Salt Lake City, UT
Posted Mar 15, 2024
<p><b>Our Purpose<b> <p> <p>We work to connect and power an inclusive digital economy that benefits everyone everywhere by making transactions safe simple smart and accessible Using secure data and networks partnerships and passion our innovations and solutions help individuals financial institutions governments and businesses realize their greatest potential Our decency quotient or DQ drives our culture and everything we do inside and outside of our company We cultivate a culture of inclusion for all employees that respects their individual strengths views and experiences We believe that our differences enable us to be a better team one that makes better decisions drives innovation and delivers better business results <p> <p><b>Title and Summary<b> <p> <p>Senior Specialist Product Management Connect <p> <p>Who is Mastercard <p> <p>Mastercard is a global technology company in the payments industry Our mission is to connect and power an inclusive digital economy that benefits everyone everywhere by making transactions safe simple smart and accessible Using secure data and networks partnerships and passion our innovations and solutions help individuals financial institutions governments and businesses realize their greatest potential <p> <p>Our decency quotient or DQ drives our culture and everything we do inside and outside of our company With connections across more than 210 countries and territories we are building a sustainable world that unlocks priceless possibilities for all <p> <p>Overview <p> <p>The Connect Platform team is looking for a Senior Product Management Specialist to drive our customer experience strategy forward by consistently innovating and problemsolving The ideal candidate is passionate about the customer experience journey highly motivated intellectually curious analytical and possesses an entrepreneurial mindset <p> <p>Role <p> <p>In this Product focused position you will Partner with external partners and collaborate intenally with crossfunctional teams to identify business opportunities solve problems and deliver solutions by providing product specifications for enhancements Define business and technical requirements and manages the relationships of technical resources and the Global Technology Organization to maintain and build out the Connect Platform and associated services Manage elements and deliverables associated with projects as they move through the SDLC Gather information to assess MasterCards competitive positioning within the market Manage the tactical execution of delivery team functions including sprint managementplanning collaborating with Leadership regarding priority of initaitives where appropriate <p> <p>All About You <p> <p>Essential responsibilities and education desired Intermediate experience in product management product development project management or software development Intermediate experience working in an Agile framework Scrum executing deliverables through a tools like JiraConfluence Intermediate knowledge of APIs technical development processes QASecurityRelease etc <p> <p>The ideal candidate for this position should Look at everything through the eyes of both our Partners and the enduser and clearly advocate for both Continually look at the market and competition to see what is happening how the market is shifting over time and the impact regulation might play in developing a more robust roadmap Be collaborative and look for complementary products or services that can also help our Partners Identify areas where resources fall short of needs and provide thoughtful and sustainable solutions to benefit the organization Be skilled at explaining technical problems succinctly and clearly Be a strong confident and exacting writer and speaker able to communicate your vision and roadmap effectively to a wide variety of stakeholders <p> <p>Corporate Security Responsibility <p> <p>Every person working for or on behalf of Mastercard is responsible for information security All activities involving access to Mastercard assets information and networks comes with an inherent risk to the organization and therefore it is expected that the successful candidate for this position must <p> <p> Abide by Mastercards security policies and practices Ensure the confidentiality and integrity of the information being accessed Report any suspected information security violation or breach and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines <p> <p>In the US Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law If you require accommodations or assistance to complete the online application process please contact reasonableaccommodationmastercardcom and identify the type of accommodation or assistance you are requesting Do not include any medical or health information in this email The Reasonable Accommodations team will respond to your email promptly <p> <p><b>Corporate Security Responsibility<b> <p> <p>All activities involving access to Mastercard assets information and networks comes with an inherent risk to the organization and therefore it is expected that every person working for or on behalf of Mastercard is responsible for information security and must <p> <ul><li>Abide by Mastercards security policies and practices<li> <li>Ensure the confidentiality and integrity of the information being accessed<li> <li>Report any suspected information security violation or breach and<li> <li>Complete all periodic mandatory security trainings in accordance with Mastercards guidelines<li> <ul><p>In line with Mastercards total compensation philosophy and assuming that the job will be performed in the US the successful candidate will be offered a competitive base salary based on location experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role Mastercard benefits for full time and certain part time employees generally include insurance including medical prescription drug dental vision disability life insurance flexible spending account and health savings account paid leaves including 16 weeks new parent leave up to 20 paid days bereavement leave 10 annual paid sick days 10 or more annual paid vacation days based on level 5 personal days 10 annual paid US observed holidays 401k with a bestinclass company match deferred compensation for eligible roles fitness reimbursement or onsite fitness facilities eligibility for tuition reimbursement genderinclusive benefits and many more <p> <p><b>Pay Ranges<b> <p> <p>Salt Lake City Utah $99000 $158000 USD<p>
AMS Analyst- Data Services & Integrations
Company: Pure Storage
Location: Provo, UT
Posted Mar 15, 2024
<div> <p><span>BE PART OF BUILDING THE FUTURE<span><p> <p><span>What do NASA and emerging space companies have in common with COVID vaccine RampD teams or with Roblox and the Metaverse <span><p> <p><span>The answer is data all fast moving fast growing industries rely on data for a competitive edge in their industries And the most advanced companies are realizing the full data advantage by partnering with Pure Storage Pures vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data <span><span>With 11000+ customers including 58 of the Fortune 500 weve only scratched the surface of our ambitions<span><span> <span><p> <p><span>Pure is blazing trails and setting records<span><p> <ul><li><span>For ten straight years Gartner has named Pure a leader in the Magic Quadrant <span><li> <li><span>Our customerfirst culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1 of B2B companies globally<span><li> <li><span>Industry analysts and press <span><span>applaud Pures leadership<span><span> across these dimensions<span><li> <li><span>And our 5000+ employees are emboldened to make Pure a faster stronger smarter company as we go<span><li> <ul><p><span>If you like us say bring it on to exciting challenges that change the world we have endless opportunities where you can make your mark<span><p> <div> <p><strong>SHOULD YOU ACCEPT THIS CHALLENGE<strong><p> <p>Seeking an application support and maintenance specialist to join our global AMS support team This role will have a heavy focus on the Data Services and Integrations area of the business The person in this role will report to the AMS Manager with an internal stakeholder relationship with Data and Analytics The AMS team is responsible for supporting end users for our core business applications while working with development teams on break fixesbugs configuration changes and systemjob monitoring The Data and Analytics team are responsible for the design development and expansion of data assets that support business intelligence advanced analytics and reporting<p> <p><strong>What Youll Do<strong><p> <p>The core objectives of this position are<p> <ul><li>Advocate for the end user by providing a delightful and efficient user experience through professional proactive communication regular updates and timely resolution of issues<li> <li>A troubleshoot and analyze reported issues to resolution or escalation with root cause analysis <li> <li>Proactively highlight and address trending issues or suggest necessary enhancements or configuration changes<li> <li>Adequately test solutions to ensure end user adoption and smooth release transition<li> <li>Develop and articulate solution options that incorporate user experience scalability security and best practices<li> <li>Ensure the integrity of data analytic applications and integration systems primarily but not limited to Snowflake Boomi Snaplogicand AWS Cloud Services <li> <li>Communication with internal team members and stakeholders in other time zones for requirements clarification and progress reporting<li> <li>Maintain optimal data pipeline architecture monitoring large complex data sets required to meet functional and nonfunctional business requirements<li> <ul><p>Additional objectives of this position are<p> <ul><li>Maintain and optimize data tools for analytics and data scientist team members and assist them in building and improving our product into an innovative industry leader<li> <li>Responsible for coaching other junior members of the team on their analytical process and deliverables<li> <li>Work with data analytics and integration experts to strive for greater functionality in our data systems<li> <ul><p><strong>Requirements<strong><p> <ul><li>Excellent verbal and written communication skills including the ability to author and present materials ranging from detailed technical specifications to highlevel presentations<li> <li>A drive to take ownership of reported issues and see them through to resolution<li> <li>Experience with a global support structure stretching over multiple time zones and cultural differences <li> <li>Possess a love for problem solving using excellent analytical and critical thinking skills with an ability to learn quickly<li> <li>3+ years of support experience for data management and integrations including root cause analysis end user communications and resolution management required<li> <li>Experience with Snaplogic Snowflake and Boomi required<li> <li>Experience with AWS cloud applications desired<li> <li>Experience with big data tools like Spark desired<li> <li>Experience with AWS cloud services Aurora Redshift desired<li> <li>Experience with streamprocessing systems Storm SparkStreaming Kafka etc desired<li> <li>Experience with data pipeline and workflow management tools Azkaban Luigi Airflow etc desired<li> <li>Experience maintaining data pipelines using tools such as SQL Python etc<li> <li>Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement<li> <li>Must be able to work onsite 3 days a week<li> <ul><p><strong><span datacontrast=auto>Pure creates opportunities for your development and career growth<span><strong><span dataccpprops=> <span><p> <p><span datacontrast=auto>At Pure we believe that each Puritan is a leader contributing to the success of our business regardless of role We offer an assortment of learning options available to all Puritans including workshops on leadership management career development and more Were here to change the world and we hope you join us <span><span dataccpprops=> <span><p> <p><strong><span datacontrast=auto>Popular Perks<span><strong><span dataccpprops=> <span><p> <p><span datacontrast=auto>Pure offers an unlimited vacation policy free lunches meditation rooms free yoga classes and employee resource groups such as Pure Equality and Pure Vets to encourage all of our employees to maintain mind and body wellness We offer numerous volunteer opportunities for employees to give back not only to the Bay Area but across the globe<span><span dataccpprops=> <span><p> <p><span datacontrast=none>httpshrportalehrcompureUSWhatToDoWhenLifeEventsJoiningPureCandidates<span><span dataccpprops=> <span><p> <p><span datacontrast=auto>The annual base salary range is $74000$111000 Salary ranges are determined based on role level and location For positions open to candidates in multiple geographical locations the base salary range is reflective of the labor market across the applicable locations This role may be eligible for incentive pay andor equity And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and companysponsored team events check out purebenefitscom for more information<span><span dataccpprops=> <span><p> <p><br ><p><p><span dataccpprops=><span lang=ENUS datacontrast=auto xmllang=ENUS xmllang=ENUS><span>LIUT1<span><span><span dataccpprops=> <span><span><p> <p><br ><p> <div> <p><strong>BE YOUCORPORATE CLONES NEED NOT APPLY<strong><p> <p><span>Pure is where you ask big questions think differently and make an impact This is not just a job but a place where you have a voice and can accelerate your career We value unique thoughts and celebrate individuality and with ample opportunity to learn develop yourself and expand into different roles joining Pure is an investment in your career journey<span><p> <p><span>Through our Pure Equality program which supports a flourishing field of employee resource groups we nourish the personal and professional lives of our team members And our Pure Good Foundation gives back to local and global communities through volunteering and grants<span><p> <p><span>And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and companysponsored team events<span><p> <p><strong>PURE IS COMMITTED TO EQUALITY<strong><p> <p>Research shows that in order to apply for a job women feel they need to meet 100 of the criteria while men usually apply after meeting about 60 Regardless of how you identify if you believe you can do the job and are a good match we encourage you to apply<p> <p><span>Pure is proud to be an equal opportunity and affirmative action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth or related medical conditions sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire <span><p> <p><span>If you need assistance or an accommodation due to a disability you may contact us at <span><strong>TAOpspurestoragecom<strong><span><span><p> <p><strong>APPLICANT amp CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE<strong><p> <p><span>If youre wondering how or why Pure collects or uses information you provide we invite you to check out our<span> <strong>Applicant amp Candidate Personal Information Protection Notice<strong><span><span><p> <div>
Batching Coordinator
Company: Resource Innovations
Location: Salt Lake City, UT
Posted Mar 15, 2024
<p><strong>Resource Innovations <strong>is seeking a <strong>Batching Coordinator<strong> to join our growing team in Salt Lake City UT As a Batching Coordinator with Resource Innovations you will play a key role and will ensure the timely delivery of billing data to our clients and payments to our customers We are seeking mission driven and career minded individuals with previous billing or payment processing experience <p> <p>Resource Innovations is a womenled organization offering softwareenabled clean energy solutions for utilities as well as commercial industrial and residential energy customers Our experts design and implement a suite of leadingedge services to support the rapidly changing industry through the clean energy transition We leverage diversity across our team to accelerate energy innovation and make clean and sustainable energy more available accessible and affordable <p> <p><strong>Duties and Responsibilities<strong> <p> <ul><li>Creates invoices and generates data files tied to processed payments<li> <li>Uploads invoicing reports into client systems accurately and timely<li> <li>Ensures all applications meet program and quality standards in preparation for payment<li> <li>Manages payment batch activities on a weekly basis<li> <li>Supports creation and updates to various reporting templates when needed<li> <li>Works directly with client to handle any invoicing updates or processing corrections<li> <li>Evaluates current procedures and works with internal teams to implement improvements further database capabilities and streamline invoicing<li> <li>Provides continuous improvement suggestions<li> <li>Other duties as assigned<li> <ul><p><strong>Requirements<strong> <p> <ul><li>A high school diploma or equivalency is required<li> <li>2+ years previous processing experience required<li> <li>2+ years previous billing andor payment processing experience required<li> <li>Advanced Microsoft Excel skills pivot tables LookUps IndexMatch ChartsGraphs required<li> <ul><p><strong>Benefits<strong> <p> <p>Resource Innovations offers competitive salaries based on candidates qualifications Resource Innovations also offers three weeks paid vacation per year paid holidays a 401k plan with employee matching funds a discretionary bonus and an overall comprehensive benefits package <p> <p><strong>About Resource Innovations<strong> <p> <p>Resource Innovations RI is a <strong>womenled<strong> energy transformation firm <strong>focused on impact<strong> Building on our expertise in energy efficiency were constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex connected challenges Load flexibility Electrification Carbon reduction With every step were leading the charge to power change <p> <p>Resource Innovations is an Equal Opportunity Employer committed to ensuring equal employment opportunities for all job applicants and employees without regard to race color religion national origin gender age disability marital status genetics protected veteran status sexual orientation or any other protected status In addition to federal law requirements Resource Innovations complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company does work <p> <p>The above job description and job requirements are not intended to be all inclusive Resource Innovations retains the right to make changes or adjustments to job descriptions andor job requirements at any time without notice<p>