Full Time Jobs in Provo, UT
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Growth Hacker Marketing Internship
Company: Neighbor
Location: Provo, UT
Posted Feb 23, 2024
You will be part of a fun, collaborative and inclusive team of innovative, talented, and motivated individuals. This is a unique opportunity to join a fast-growing, VC-backed tech startup. If accommodations due to a disability or medical condition are needed, connect with us via email at [email protected]. What You'll Do Scale a new marketing channel at Neighbor Work directly with existing commercial partners and power hosts to create and verify Google Maps pins Manage a pipeline of warm leads, including scheduling, conducting and following-up on meetings Partner with the Sales and Product teams to perfect the lead qualification, opt-in and handoff processes Optional: Identify and resolve bottlenecks to improve efficiencies across systems and processes Optional: Top performers may have an opportunity for additional leadership responsibilities Qualifications Growth mindset with relentless tenacity to beat goals and drive impact Exceptionally strong work ethic to push through new challenges Discipline to work alone and manage time effectively Excellent verbal and written communication skills Strong skills in problem-solving, operations and process-optimization Confidence in basic data analysis and reporting Deep passion for learning in a fast-paced startup environment Willingness to work several hours per week from Neighbor's Lehi, UT HQ (partial remote work is allowed) At 50% the cost of traditional self-storage, Neighbor provides affordable storage to renters and the ability for hosts to monetize unused space. About Neighbor: Neighbor is a marketplace where people with extra space in /around their home connect with people in need of storage. These map pins will generate free, organic traffic and increase the hosts’ revenue on Neighbor. They will work directly with Neighbor’s Google Maps Program Manager as well as with our co-founder and Head of SEO. We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. Check out our careers page to get to know us better as you think about your next step at Neighbor!
Senior Software Engineer in Test (SDET)
Company: Consensus
Location: Salt Lake City, UT
Posted Feb 21, 2024
<p><b>About Us <b><p> <p><br ><p> <p><span>Consensus is a top place to work due to the incredible culture our employees have created In fact RepVue has ranked us 1 in their top 20 Best Culture and Leadership category We strive to provide an opportunity to work with a great team with a compelling product with the objective that adding value in your work life fuels the rest of your life We know that a winning company is built on the efforts of its people and thats an environment we foster at Consensus We encourage every employee to bring their authentic self to work and take ownership of their position and their career We strive to give our employees everything they need to make meaningful contributions to the overall success of our company Were looking for gogetters that are excited to thrive in a company going through an exciting growth phase<span><p> <p><br ><p> <p><span>We are a fastgrowing SaaS company based in the United States We are changing the way the world buys enterprise software We do this by providing intelligent demo automation software that helps you scale Presales How does this work<span><p> <p><br ><p> <p><span>We believe buying enterprise software should be simple pleasant and fast instead of complex painful and slow which is how it is today Buyers now want instant access to presales sales engineering resources throughout the buying experience but they find it harder and harder to get what they need Using Consensus a sales engineering team builds a library of reusable interactive video demos that Sales sends out ondemand Consensus automatically personalizes the experience and tracks engagement as the prospect shares the demo with other stakeholders in the buying group bringing the entire buying group to live demos better educated and ready to talk specifics <span><p> <p><br ><p> <p><span>This not only reduces unqualified demos to near zero and can double the presales teams productivity it also removes the demo lag time for prospects and shortens the sales cycle by as much as 68 <span><p> <p><br ><p> <p><b>Our Values <b><p> <p><br ><p> <p><span>Our values are extremely important to us and we hope that they mean something to you too We want everyone to bring their authentic selves to work every day We hope you can help us continue to grow without having to be perfect but willing to put your name on something knowing it is a version one Everyone here takes total ownership and accountability because owning our outcomes means making a real contribution We also believe in a no peacemongering principle We know our path to success is hard and we dont hesitate to ask hard things of others We are respectfully confrontational to one another and ask direct accountability questions <span><p> <p><span>Check out all of our values on our <span>careers page<span> <span><p> <p><br ><p> <p><b>About the Role <b><p> <p><br ><p> <p><span>If you are a topnotch senior automation engineer that loves solving tough technical problems while working with passionate driven people then this position might be a good fit for you This position will be responsible for helping Consensus keep high quality standards through automation and testing while we meet aggressive scale and platform growth<span><p> <p><b>What Youll Do <b> <p><ul><li>Aid the team in building important integration and endtoend automated tests<li> <li>Enhance existing test coverage to strengthen our ability to detect issues earlier in the process<li> <li>Work with the team to solicit and help document the acceptance criteria for user stories<li> <li>Build test plans that balance test automation with manual verification<li> <li>Coordinate testing efforts with manual QA personnel<li> <li>Use your expertise in testing web and mobile applications to ensure software is deployed to production at the highest possible quality level<li> <li>Identify and report issues in our issue tracking system<li> <li>Manage and document test cases<li> <li>Help the team elevate their ability to deliver quality software<li> <li>Aid in the process to address critical issues by helping to build tests to expose and address bugs<li> <li>Perform smoke testing and release regression testing as needed<li> <li>Work with team to ensure automated tests run early and often<li> <ul><p><b>What Were Looking For <b> <p><ul><li>4+ years of related experience<li> <li>Bachelors degree in computer science or equivalent<li> <li>Experience writing UI and API test automation for web applications<li> <li>Strong knowledge of quality assurance methodologies test planning and testing practices in an agile environment<li> <li>Experience writing Selenium tests<li> <li>Experience with JUnit or other equivalent testing frameworks<li> <li>Good communication skills a strong work ethic and a commitment to holding yourself and your team accountable<li> <li>Experience with programming languages such as Golang Java C JavaScript etc<li> <li>Good understanding of CSS HTML and the DOMStrong skills and experience testing APIs<li> <li>Experience with docker kubernetes or other containerbased technologies<li> <li>Experience working with cloud technologies such as AWS<li> <li>Good database and SQL skills<li> <ul><p><b>At Consensus Youll Get <b> <p><ul><li>Generous employer contribution towards health insurance with multiple plans to choose from dental and vision coverage is available as well<li> <li>HSAFSA programs available to maximize your tax savings<li> <li>401k with company matching contributions<li> <li>Paid parental leave to prioritize your family<li> <li>Unlimited PTO <li> <li>12 company holidays<li> <li>FlexibleRemote work environment<li> <li>Company provided bestinclass WFH setup<li> <li>Professional Development program <li> <li>2 days off each year to volunteer at a charity of your choice<li> <li>Birthdays off <li> <li>Every third Friday of the month off<li> <ul>
Principal Real Account Manager
Company: Ivanti
Location: Salt Lake City, UT
Posted Feb 24, 2024
<p><b>Who We Are<b> <p> <p>In todays work environment employees use a myriad of devices to access IT applications and data over multiple networks to stay productive wherever and however they work Ivanti elevates and secures Everywhere Work so that people and organizations can thrive <p> <p>While our headquarters is in the US half of our employees and customers are outside the country We have 36 offices in 23 nations with significant offices in London Frankfurt Paris Sydney Shanghai Singapore and other major cities around the world <p> <p>Ivantis mission is to be a global technology leader enabling organizations to elevate Everywhere Work automating tasks that discover manage secure and service all their IT assets Through diverse and inclusive hiring decisionmaking and commitment to our employees and partners we will continue to build and deliver worldclass solutions for our customers <p> <p><b>Our Culture <b><b>Everywhere Work Centered Around You<b> <p> <p>At Ivanti our success begins with our people This is why we embrace Everywhere Work across the globe where Ivantians and our customers are thriving We believe in a healthy worklife blend and act on it by fostering a culture where all perspectives are heard respected and valued Through Ivantis Centered Around You approach our employees benefit from programs focused on their professional development and career growth <p> <p>We align through our core values by locking arms in collaboration being champions for our customers focusing on the outcomes that matter most and fighting the good fight against cyberattacks Are you ready to join us on the journey to elevate Everywhere Work <p> <p><b>Why We Need you<b> <p> <p><b>Position Summary <b> <p> <p>The Principal Renewal Account Manager PRAM is responsible for renewing a complex and diverse portfolio of maintenance subscription and SaaS renewals for our largest Enterprise customers The PRAM works directly with Ivanti Enterprise sales team resellers and customers The individual must be a selfstarter proactive and have excellent verbal and written communication skills This position will report to the Renewals Director for the assigned region <p> <p><b>RESPONSIBILITIESDUTIES<b> <p> <ul><li>Proactively manage quarterly and annual renewal portfolio for assigned Enterprise customers<li> <li>Act as the focal point and subject matter expert for all renewals related activity including but not limited to leading internal POD discussions coordinating Sales Deal DeskSales Ops Legal and Finance around renewal proposals and issues<li> <li>Independently build and manage quotes and proposals for complex deals for resellers and customers at least 120 days in advance<li> <li>Drive incremental revenue growth with assigned accounts by identifying crosssell and upsell sales opportunities using valuebased selling techniques<li> <li>Act as a subject matter expert and trusted advisor to Sales customers and partners by consistently establishing value beyond the renewal interaction<li> <li>Maximize renewal value ensure ontime renewals and mitigate cancellations<li> <li>Track quotes phone calls and emails in Salesforcecom with high degree of accuracy and detail<li> <li>Handle complex customer objections and negotiate renewal contracts independently as required<li> <li>Provide highly accurate weeklymonthlyquarterly forecast of renewals pipeline<li> <li>Consistent contributor to team and assist management on special projects and promotions as requested<li> <li>May assist as Subject Matter Expert and mentor to new hires and junior RAMs<li> <ul><p><b>QUALIFICATIONS<b> <p> <p><b>Required Skills and Experience<b> <p> <ul><li>Minimum seven years renewals sales experience with a software company<li> <li>Strong selling and negotiation experience<li> <li>Strong processoriented work style<li> <li>Solid foundational knowledge of ITsoftware<li> <li>Demonstrated ability to effectively communicate verbal and written with CLevel contacts<li> <li>Strong organizational skills and attention to detail while maintaining speed of execution<li> <li>Experience leading cross functional team efforts<li> <ul><p><b>EducationLicensingCertification<b> <p> <p>4 year degree in Business or equivalent experience <p> <p><b>What You Will Be Doing<b> <p> <ul><li>Add bullets describing the key duties and responsibilities change to black when complete<li> <li>Additional information<li> <li>Additional information<li> <ul><p><b>To Be Successful in The Role You Will Have<b> <p> <ul><li>Add bullets describing the required and preferred qualifications change to black when complete<li> <li>Additional information<li> <li>Additional information<li> <ul><p>At Ivanti we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race color religion sex pregnancy including childbirth lactation and related medical conditions national origin age physical and mental disability marital status sexual orientation gender identity gender expression genetic information including characteristics and testing military and veteran status and any other characteristic protected by applicable law Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company and we seek to recruit develop and retain the most talented people from a diverse candidate pool <p> <p>If you require special assistance for the best interview experience please contact us at recruitingivanticom <p>
Account Executive
Company: Workstream
Location: Provo, UT
Posted Feb 23, 2024
<div> <p><span>Workstream is a missiondriven company that believes in building premium modern software solutions for local businesses There are 27 billion hourly workers who make up 80 of the global workforce but theyve been heavily underserved by technology and deserve better We help local businesses around you hire manage and retain qualified workers<span><p> <p> <p> <p><span>Our customers include leading brands from multiple sectors including Burger King Carls JrHardees IHOP KFC and Culvers At series B we are quickly expanding our product portfolio We are backed by legendary VCs and industry experts like Founders Fund BOND and Coatue<span><p> <div> <p><span>As an Account Executive you will be responsible for selling into large businesses that employ thousands of hourly workers As an early stage scaleup this role requires grit and creativity Youll be expected to execute against a territory plan build out account strategies createmanage your pipeline and you will be ultimately responsible for the success of your territory <span><p> <p><span><strong>Day in the Life <strong><span><p> <ul><li><span>Establish strategic account plans to penetrate target accounts <span><li> <li><span>Prospect into new potential customers using outbound selling strategies<span><li> <li><span>Conduct discovery calls with prospects to uncover the initiatives where Workstream can make an impact on their business<span><li> <li><span>Develop relationships with stakeholders at key restaurant groups and identifying key groups across new verticals<span><li> <li><span>Delivering compelling product demonstrations to potential users decisionmakers and other stakeholders<span><li> <li><span>Find new ways to engage potential customers and win their business using all available resources ie SDRs CSMs Outreach Marketing Partnerships Product<span><li> <li><span>Keep track of client activity notes and next steps clearly in Salesforce<span><li> <li><span>Establish yourself as a leader throughout the sales org by sharing best practices winslosses etc<span><li> <ul><p><span><strong>Who You Are<strong><span><p> <ul><li><span>23 years of SaaS sales experience <span><li> <li><span>Locally based near our hub in Lehi Utah<span><li> <li><span>Fulltime w availability to work 3 days in our local office<span><li> <li><span>Someone who shares our value of Humble and Hungry and has an Entrepreneurial mindset <span><li> <ul><p><span><strong>NicetoHaves<strong><span><p> <ul><li><span>Experience with building business through outbound prospecting methods <span><li> <li><span>Formally trained with a Sales Methodology ie Sandler Force Management Griffin Hill etc<span><li> <li><span>4year University degree <span><li> <li><span>Track record of success in previously SaaS sales positions<span><li> <ul><p><span><strong>What We Offer<strong><span><p> <ul><li><span>A missiondriven and valuebased company dedicated to empower deskless workers and local businesses<span><li> <li><span>An early employee opportunity at a Series B hypergrowth startup work with the founding team and industry veterans to accelerate your career<span><li> <li><span>Competitive salary and equity<span><li> <li><span>Comprehensive health coverage medical dental and vision<span><li> <li><span>Learningdevelopment stipend<span><li> <li><span>Unlimited PTO<span><li> <li><span>Hybrid OfficeWFH schedule<span><li> <ul><div> <p><span><strong datastringifytype=bold>Additional Information <strong><span><p> <p><span>Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training <span><p> <p><span>We are committed to the full inclusion of all qualified individuals<span><p> <div>
Enterprise Sales Executive
Company: Vanilla Ice Technologies
Location: Salt Lake City, UT
Posted Feb 25, 2024
Vanilla is revolutionizing estate planning, a sector that has been slow and expensive. They aim to upgrade the process with a new, technologically advanced solution. The company is seeking an Enterprise Sales Representative to acquire new customers and grow revenue from existing ones in the wealth management vertical. The role involves managing complex sales processes, delivering presentations, and building relationships with C-suite executives. The compensation for this fully remote position is a 50/50 split between base salary and variable compensation, with a total OTE of $280,000-330,000.
Site Reliability Engineer
Company: Breeze Airways
Location: Salt Lake City, UT
Posted Feb 23, 2024
<div> <p>Working at Breeze Airways is an exciting endeavor and a serious commitment to bring The Worlds Nicest Airline to life We work crossfunctionally with truly awesome Team Members to deliver on our mission <strong><em>To make the world of travel simple affordable and convenient Improving our guests travel experience using technology ingenuity and kindness<em><strong><p> <div> <p><b>Breeze is hiring join us<b> <p><p>The Site Reliability Engineer will be responsible for the availability and reliability of critical platform services and applications They will work closely with the Software Development Team in order to devise effective release schedules as well as designing and implementing deployment processes and tools that will best support the continuous improvement of Breeze production environments The Site Reliability Engineer will also be responsible for service delivery reliability scalability monitoring and helping define all this as immutable infrastructureascode<p> <p><b>Heres what youll do<b> <p><ul><li>Manage core production systems including frequent changes and updates<li> <li>Rapidly identify and resolve problems in production systems<li> <li>Handle complex service faults<li> <li>Develop or implement tools to improve our monitoring of infrastructure<li> <li>Improve technologies and processes while maintaining a rapid agile delivery cycle<li> <li>Deploy and maintain highly available scalable critical applications on cloudnative microservices architecture<li> <li>Implement automation effective monitoring and infrastructureascode<li> <li>Deploy and maintain CICD pipelines across multiple environments<li> <li>Support and work alongside crossfunctional engineering teams on the latest technologies<li> <li>Iterate on best practices to increase the quality amp velocity of deployments<li> <li>Sustain and improve the process of knowledge sharing throughout the engineering team<li> <li>Have oncall responsibilities in rotation with the engineering team<li> <li>Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety Kindness Integrity Ingenuity and Excellence<li> <ul><p><b>Heres what you need to be successful<b> <p><p><strong>Minimum Qualifications<strong><p> <ul><li>4year degree in Computer Science or equivalent additional practical experience<li> <li>4+ years experience maintaining and deploying highly available faulttolerant systems at scale<li> <li>A drive towards automating repetitive tasks eg scripting via Bash Python Ruby etc<li> <li>Practical experience with containerization and clustering<li> <li>Experience with AWS eg IAM EC2 VPC ELB ALB Autoscaling Lambda EKS<li> <li>Version control system experience eg Git<li> <li>Experience implementing CICD pipelines<li> <li>Experience with configuration management<li> <li>Familiarity with PaaS<li> <li>Experience with infrastructureascode<li> <li>Experience with troubleshooting and monitoring distributed systems in Dev and Prod environments<li> <li>Understanding of system and networking concepts and troubleshooting techniques<li> <li>Comfortable with Linux amp Network administration including load balancing routing firewalls VPN<li> <li>Experience in infrastructure security<li> <li>High performance orientation ability to work well under pressure prioritize projects meet deadlines and maintain flexibility<li> <li>Strong attention to detail organization and time management skills<li> <li>Selfstarter must have a positive attitude and strong desire for success<li> <li>Complete projects on time with minimal supervision ability to work varied hours when necessary to meet deadlines<li> <li>Ability to read write speak and understand the English language<li> <ul><p><strong>Preferred Qualifications<strong><p> <ul><li>Graduate degree in CS or other relevant field of study<li> <li>Experience using EKS Terraform and Ansible<li> <ul><p><strong>SkillsTalents<strong><p> <ul><li>Exemplifies Breezes safety culture values and mission<li> <li>Excellent oral and written communication skills<li> <li>Excellent problemsolving skills<li> <li>Ability to work with individuals and teams at all levels in the organization<li> <ul><p><strong>Perks of the Job<strong><p> <ul><li>Health Vision and Dental<li> <li>Health Savings Account with Breeze Employee Match<li> <li>401K with Breeze Employee Match<li> <li>PTO<li> <li>Travel on Breeze and other Airlines too<li> <ul><p><br ><br ><p><div> <p>Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<p> <p>Breeze Airways will never request your Social Security Number Drivers License or Date of Birth on our job postings Job Postings requesting any or all of this information should be regarded as a scam To ensure you are applying to an actual Breeze Airways posting please apply online at wwwflybreezecom then click Careers at the bottom of the page<p> <div>
Account Executive (On-Site - Salt Lake City, UT)
Company: PDQ
Location: Salt Lake City, UT
Posted Feb 22, 2024
PDQ, a device management company based in Salt Lake City, UT, is seeking an experienced Account Executive or Sales Development Representative. The role involves prospecting new business, understanding customer pain points, and providing product demos. The ideal candidate should have SaaS experience, familiarity with Salesforce, and a background in IT or IT Security. PDQ offers competitive benefits including a 4-day work week, comprehensive insurance coverage, and professional development opportunities. The company values honesty, ownership, collaboration, and improvement.
Director of IT
Company: Walker Edison
Location: Salt Lake City, UT
Posted Feb 24, 2024
<p><strong>IT Director<strong><p> <p>The Information Technology group works as a global team to empower Walker Edisons employees and business operations to be creative collaborative and productive Walker Edisons technology needs are diverse and span across workforce collaboration security and corporate activities Our mission is to bring technology support services across the company and drive operational excellence in everything we do This role includes creating processes procedures and automation to improve efficiency in our daytoday tasks and projects You will work closely on supporting our global organization and ensuring that needs and issues are being addressed <br ><strong>The selected individual will be responsible for but not limited to the following<strong><p> <ul><li>You will be responsible for technical team leadership people management and mentoring of a multisite team<li> <li>Work with business partners to influence and champion technical solutions<li> <li>You will create a strategy to support and enhance an effective hybrid work environment of onprem and remote workforce<li> <li>Continuous improvement of IT onboarding and offboarding processes<li> <li>Software Lifecycle management and planning<li> <li>Be responsible for all hardware and software budgeting<li> <li>Responsible for asset management and tracking<li> <li>You will identify challenges and lead a team to develop technical solutions through automation and engineering best practices<li> <li>Responsible for maintaining and implementing best practices for both onprem and hosted networks network security identity management cloud services storage solutions and IT compliance<li> <li>Responsible for ERP EDI and IT teams<li> <ul><p><br ><strong>Qualifications<u><br ><u><strong><p> <ul><li>Bachelor of Science in Computer Science or related field or comparable experience<li> <li>5+ years managing technical teams Demonstrated success building and leading teams developing mentoring and training technical IT staff<li> <li>7+ years of relevant handson systems engineering experience supporting enterprise level infrastructure and end user equipment IT Service Desk or Support<li> <li>Functional experience with ERP systems ie NetSuite SAP Oracle NetSuite preferred<li> <li>Experience driving and presenting root cause analysis and error correction from operational events to senior management<li> <li>Excellent cloud infrastructure knowledge AWS Azure global network administrative experience softwareapplication administration compliance and security<li> <li>Familiarity with Avercast andor Forecast Pro a plus<li> <li>Strong systems engineering fundamentals networking storage operating systems<li> <li>Experience representing your teamtechnical area to customers peers and senior leadership<li> <li>Leading development life cycle processes and best practices esp in the areas of automation and monitoring<li> <li>Excellent interpersonal skills ability to work successfully with teams across the organization including Engineering Program Management Operations and Senior Leadership<li> <li>Ability to work well under pressure with minimal supervision and keep up with a fast moving environment via effective prioritization and time management<li> <li>At a minimum should have the following certifications or equivalent CompTIA A+ CompTIA Network+ CompTIA Security+<li> <ul><p><strong>Preferred Qualifications<u><br ><u><strong><p> <ul><li>ITIL Foundation Certified<li> <li>CCNACCNPMCSE certifications a plus<li> <ul><p><strong><u>Benefits<br ><u><strong>Comprehensive benefits include fully subsidized medical dental and vision insurance as well as life insurance dependent care and flex spending accounts a generous 401k match very competitive PTO and education and childcare reimbursement Additional perks include complimentary market and gym discount<p> <p><strong><u>About The Company <br ><u><strong>Walker Edison is one of the largest ready to assemble furniture companies We specialize in ECommerce and are expanding into all channels including Brick and Mortar With offices in the China Vietnam Brazil and the United States Walker Edison relies on data analytics and hardworking employees to create an excellent experience for every customer Our success comes from an attitude of innovation never settling and giving back to the community<p> <p>n every step of the way Our brand and designs represent our desire to break away from the standard mold and help our customers Live Outside The Box This is an exciting time to join our expanding operations We are an established business with huge future potential Come join our team and be a part of a fun and growing company where we Work Outside the Box<p> <p>Walker Edison is proud to be an equal opportunity workplace We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status<p>
SDR Manager
Company: Filevine
Location: Salt Lake City, UT
Posted Feb 24, 2024
<p><b>About Filevine<b><p> <p>Filevine is a rapidly growing software company that is pioneering a new way of managing<p> <p>complex requirements and tasks saving our users valuable time improving productivity and<p> <p>efficiency and driving a higher level of customer satisfaction by improving communications<p> <p>Filevine is known for powerful analytics innovative organizational science and worldclass<p> <p>user experience The company has an extraordinary team of passionate professionals who love<p> <p>working together to help organizations thrive<p> <p><br ><p> <p><b>Overview<b><p> <p>Filevine is looking for a Sales Development Manager with demonstrated results in building a<p> <p>worldclass sales development team for a growing software company As an SDR Manager<p> <p>you will play a pivotal role in shaping and implementing our outbound sales strategy You will<p> <p>be responsible for hiring motivating building out the strategy and ensuring goals are met This<p> <p>includes managing a team of sales development representatives SDRs setting meeting goals<p> <p>and quotas for the team and passing qualified opportunities to the AEs as well as the<p> <p>daytoday guidance and coaching of each rep You will work closely with sales leadership and<p> <p>marketing to drive qualified meetings for the sales organization<p> <p><b>Responsibilities<b> <p><ul><li><br ><li> <li>Oversee the performance of your SDR Team by setting both individual and team goals<li> <li>Prepare and tailor messaging for clients<li> <li>Be proficient in using a CRM to manage your team pipeline<li> <li>Consistently meetexceed sales quotas within a predetermined time frame<li> <li>Report on activity and performance metrics<li> <li>Empower motivate and engage an eager group of sales development reps to achieve their peak performance<li> <li>Lead your organization through hiring training education amp driving high sales performance while moderating effectively through our fast speed of change<li> <li>Strategize and work crossfunctionally with sales marketing and operationsenablement to drive and achieve results<li> <li>Reinforce inputs and activity metrics that enable reps to successfully hit and exceed quota<li> <li> Partner with recruiting to continually build a bench of strong talent for the SDR org<li> <li>Uphold Filevine culture and standards through a high level of professionalism and personal growth while also reinforcing the mastery of qualitative expectations of your team<li> <li>Personally and effectively coach SDRs to develop their sales skills to become the future sellers at Filevine<li> <ul><p><b>Requirements<b> <p><ul><li>13 years hiring and managing highperforming sales development teams<li> <li>Excellent communication teamwork and people management skills<li> <li>Proven consistent track record of exceeding goals as an individual contributor and manager<li> <li>Ability to thrive in a fastpaced environment<li> <li>Ability to manage expectations create and execute a visionstrategy to drive the team forward<li> <li>Intuitive understanding and successful demonstration of lead qualification advanced outbound prospecting managing a pipeline sales processes outreach messaging and overcoming objections<li> <li>Proficiency in Salesforcecom or similar CRM amp Outreach willingness to learn and adopt Filevine usage and best practices<li> <li>A proven motivator of people with undeniable experience in rallying people not afraid to roll up their sleeves and develop the organization as needed<li> <li>Embrace a growth mindset and appreciate looking at problems from different perspectives<li> <p><br ><p> <ul><p> <p><p><b>Cool Company Benefits<b><p> <p> A dynamic rapidly growing company focused on helping organizations thrive <p> <p> Medical Dental amp Vision Insurance for fulltime employees<p> <p> Competitive amp Fair Pay<p> <p> Maternity amp paternity leave for fulltime employees<p> <p> Short amp longterm disability<p> <p> Ergonomic and heightadjustable workstations for onsite employees<p> <p> Opportunity to learn from a dedicated leadership team<p> <p> Weekly Taco Lunches in the summerfallspring for onsite employees<p> <p> Centrally located open office building in Sugar House<p> <p> Flexible hybrid work schedules depending on the department with some departments offering fully remote positions in the United States RampD<p> <p> Topoftheline company swag<p> <p><p>
Merchant Technical Support Specialist I
Company: Route
Location: Provo, UT
Posted Feb 24, 2024
<p><strong>We are <strong><strong>Route<strong><p> <p>Buying stuff online can get messy once you hit that order button Managing dozens carrier tracking links dealing with lost or damaged packages and resolving issues with customer support can feel like a wild goose chase Thats why we created the Route to make the postpurchase experience for consumers like you and the brands you love as seamless as possible <p> <p>Route is on a mission to connect the worlds commerce Through our network of millions of Route App users and thousands of merchants were making it easier than ever for consumers to track insure and discover their favorite products in one place which connects the worlds best directtoconsumer brands to happy repeat customers<p> <p>Since Route launched in 2018 weve been on a journey to build innovative products that empower our customers all while fostering a peoplefirst valuesdriven company culture Were looking for talented people across the ecommerce space to join us on the next steps of this adventure <p> <p>Discover what life at Route has to offer<p> <p><strong>The team <strong><p> <p>The Merchant Technical Support team nested within the SolutionImplementation teams collaborates closely with various groups including Customer Success Customer Experience Sales Product and Engineering team Their core focus is to resolve technical issues that our merchants may encounter and help maintain merchant satisfaction with Routes product and services With thousands of merchants currently part of the Route network and a constant drive for growth the Merchant Technical Support team offers opportunities for professionals who are in the early to middle part of their career to innovate and advance their careers within this dynamic ecosystem<p> <p><strong>The opportunity<strong><p> <p>As a Merchant Technical Support Specialist you will be responsible for providing aid for technical issues a merchant may experience via their lifetime with Route You will play a pivotal role in ensuring satisfaction and quick resolutions when troubleshooting technical issues <p> <p>You have the opportunity to work crossfunctionally with a variety of teams and act as the primary technical resource for the revenue organization to ensure any technical issue with Route is properly investigated triaged and resolved within given SLAs <br ><p> <p><strong>What youll do<strong><p> <ul><li>Triage prioritize and resolve merchant technical support tickets via Zendesk delivering worldclass client support<li> <li>Utilize Jira to triage prioritize and resolve tickets for bugs filed by internal merchantfacing teams via Salesforce and Zendesk<li> <li>Leverage Zendesk Salesforce and Jira to ensure detailed bug submissions providing Product amp Engineering teams with the information needed for issue resolution<li> <li>Take ownership of triaging and resolving queries in an internal technical support Slack channel<li> <li>Refine and improve processes for managing technical issues<li> <li>Assist Implementation amp Solution Engineers with clients technical needs as required<li> <li>Perform other duties as assigned<li> <ul><p><strong>What were looking for<strong><p> <ul><li>1 year of experience with common troubleshooting practices and proficiency in Google DevTools <li> <li>1 year of experience with Zendesk Jira Salesforce or a similar ticketing system<li> <li>Experience with HTML and CSS<li> <li>Ability to thrive in a fastpaced autonomous environment balancing daily responsibilities and KPIs while engaging in adhoc projects<li> <li>Techsavvy with the ability to learn troubleshooting techniques while navigating multiple systems and platforms<li> <li>Proven time management skills and the ability to work under tight deadlines<li> <li>Preferred experience with ecommerce platforms such as Shopify<li> <li>BSBA degree in a business or a related technical field or equivalent practical experience with strong relationship skills preferred but not required<li> <ul><p><strong>Equal opportunity for all<strong><p> <p>Route is an Equal Opportunity Employer We embrace diversity and equal opportunity in a serious way We are committed to building a team that represents a variety of backgrounds perspectives and skills The more inclusive we are the better our work will be<p> <p><strong>Total Rewards<strong><p> <p>We know our team works best when everyone feels happy healthy and supported We offer to pay 100 of your health insurance premiums on a $0 deductible plan for you <em>and<em> your family remote or hybrid work arrangements unlimited PTO 401k matching formalized growth opportunities learning amp development DEI programs amp events and so much more<p> <p><strong>Pay Transparency<strong><p> <p><strong>Salary for this role<strong> $51000 $55000<p> <p><em>The cash compensation above includes base salary and is not reflective of potential commission for employees in eligible roles or annual bonus targets under Routes bonus plan for eligible roles In addition to cash compensation all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement Some roles may also be eligible for overtime pay Individual compensation packages are based on a few different factors unique to each candidate including their career level skills experience specific geographic location qualifications and other jobrelated reasons<em><p>
Service Desk Specialist
Company: Executech
Location: Salt Lake City, UT
Posted Feb 21, 2024
Executech is a full-service IT consulting firm, the largest and most trusted in Utah, seeking a self-motivated, excellent communicator with IT experience for their Service Desk Team. The role involves handling client requests, troubleshooting technical issues, and maintaining documentation. Perks include company-issued computer, competitive health insurance, 401k, generous PTO, and an award-winning company culture with regular team activities.
Sales Development Representative
Company: SalesRabbit
Location: Provo, UT
Posted Feb 22, 2024
We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.INDSR01 Benefits: 10 paid holidays 20 days of PTO 401(k) 100% matching up to 4% of salary (vesting is immediate) Company phone plan covering service for employee and spouse/child Onsite gym and other wellness initiatives Fully stocked break room and weekly catered lunches Corporate passes Women’s group SalesRabbit is proud to be an equal opportunity employer and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. work environment Passion for sales, creativity, and a high ceiling for growth and development Grit, gratitude, curiosity, and are coachable (we want to help you succeed!) Where We’re Headed: Based in Lehi, Utah, and with 100+ employees, SalesRabbit continues to grow and establish itself as the leading solution for field sales teams and organizations. To be a good fit for SalesRabbit, you should: Possess a natural curiosity about how things work and how to improve them Be equal parts humble and confident Have grit like a honey badger To be a good fit for this particular role, you should be/have: 1-2+ years of experience in sales or other B2B or B2C relationship-based roles, especially in outbound-focused sales Ambitious, a self-starter, and have a competitive drive to hit and exceed targets Excellent written and verbal communication skills as well as being comfortable talking to new people, especially on the phone Comfortable navigating multiple softwares and systems while helping customers The ability to balance and coordinate time effectively - you’ll be building relationships with multiple potential customers simultaneously An excitement to experiment, try new things, and be creative Comfortable with a fast-paced, competitive (and fun!) Who We Are: SalesRabbit is the leader in field sales, operating as the only fully integrated field sales management platform, continuously evolving enterprise-ready selling solutions. Along with competitive pay and benefits, we offer our employees all the comfort you’d expect from a high-growth SaaS company. The Secret to Our Success: We put our employees first. We are looking for sales professionals in the Utah Valley and Salt Lake City, UT area to be key contributors on our stellar team in a competitive and fun tech-environment. As an Inbound SDR at SalesRabbit, you will be responsible for qualifying potential clients and working with a team to convert leads into SalesRabbit customers.