Gallup Exceptional Workplace Award Jobs in Atlanta, GA
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Move-In Coordinator
Company: FirstKey Homes
Location: Atlanta, GA
Posted Mar 16, 2024
<p><strong><u>SUMMARY OF RESPONSIBILITIES<u><strong><p> <p>The MoveIn Coordinator will assist Leasing Agents in driving the leasing activity for an assigned FirstKey Homes region They support one or more Leasing Agents for all aspects of the property marketing and leasing functions which includes gathering completed applications structuring leasing packages and scheduling movein orientations<p> <p><br ><p><p><strong><u>ESSENTIAL DUTIES<u><strong><p> <ul><li>Represent FirstKey Homes to prospective residents in a courteous and professional manner with a focus on putting the customer first<li> <li>Collaborate with Leasing Agents to meet established leasing goals<li> <li>Assist existing residents wishing to transfer to other FirstKey properties<li> <li>Adhere to all local state and federal laws governing this industry including the Fair Housing Act Americans with Disabilities Act Fair Credit Reporting Act and any other laws pertaining to real estate or leased properties<li> <li>Assist Leasing Agents with lead followup while staying compliant with the restrictions applied to nonlicensed employees<li> <li>Process applications to gather necessary documentation and uploading documents to Yardi<li> <li>Send leases to residents for signature and upload fully executed lease to the property management software<li> <li>Schedule movein orientations for residents<li> <li>Collect application fees hold fees and initial funds regarding applicant applications<li> <li>Communicate any home condition feedback to the Senior Field Manager<li> <li>Assist Leasing Agents with special projects goals and reports<li> <li>This brief summary is not an allinclusive description of job duties Other job duties and responsibilities may also be assigned by the incumbents manager at any time based upon Company need<li> <ul><p><br ><p><p>To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions<p> <p><br ><p><p><strong><u>WORKING CONDITIONS<u><strong><p> <ul><li>Primarily working indoors office environment<li> <li>May sit for several hours at a time<li> <li>Prolonged exposure to computer screens<li> <li>Repetitive use of hands to operate computers printers and copiers<li> <ul><p><strong><u>REQUIRED EDUCATION AND EXPERIENCE<u><strong><p> <ul><li>High School Diploma or equivalence<li> <li>Minimum 1year experience in administrative or similar role<li> <li>Intermediate proficiency with Microsoft Office Word Excel PowerPoint Outlook<li> <li>General knowledge of reading writing and evaluating project specifications and scopes of work<li> <ul><p><strong><u>PREFERRED EDUCATION AND EXPERIENCE<u><strong><p> <ul><li>Experience using Yardi Voyager or similar property management program<li> <li>Working knowledge of the following a plus air conditioning appliances plumbing carpentry roofing electricity carpet vinyl windows painting and drywall<li> <li>Experience working in a fast pace highgrowth company<li> <li>Proficient in Spanish both reading and writing<li> <ul><p><br ><p><p><strong><u>REQUIRED KNOWLEDGE<u><strong><p> <ul><li>Sales and Marketing Knowledge of principles and methods for showing promoting and selling products or services This includes marketing strategy and tactics product demonstration sales techniques and sales control systems<li> <li>Customer Service Knowledge of principles and processes for providing customer and personal services This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction<li> <ul><p><br ><p><p><strong><u>REQUIRED SKILLS<u><strong><p> <ul><li>Active Listening Giving full attention to what other people are saying taking time to understand the points being made asking questions as appropriate and not interrupting at inappropriate times<li> <li>Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems<li> <li>Service Orientation Actively looking for ways to help people<li> <li>Time Management Managing ones own time and the time of others<li> <li>Speaking Talking to others to convey information effectively<li> <li>Writing Communicating effectively in writing as appropriate for the needs of the audience<li> <ul><p><br ><p><p><strong><u>WORK STYLES amp BEHAVIORS<u><strong><p> <ul><li>Dependability Job requires being reliable responsible and dependable and fulfilling obligations<li> <li>Attention to Detail Job requires being careful about detail and thorough in completing work tasks<li> <li>Cooperation Job requires being pleasant with others on the job and displaying a goodnatured cooperative attitude<li> <li>AdaptabilityFlexibility Job requires being open to change positive or negative and to considerable variety in the workplace<li> <ul><p><br ><p><p>FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race color age sex sexual orientation gender identity or expression religion disability ethnicity national origin marital status veteran status genetic information or any other legally protected classification or status<p> <p><br ><br ><br ><br ><p><div> <p><span>By applying to this position you are consenting to receive followup communication<span><p> <div>
Platform Engineer
Company: RVO Health
Location: Atlanta, GA
Posted Mar 15, 2024
<section><b>AT A GLANCE<b> <p>RVO Health is seeking a Platform Engineer to join our SRE amp Platform Engineering group We are innovative engineers building internal platforms that improve development efficiency simplify creating secure cloud infrastructure and drive best practices in application reliability A knack for product thinking plus strong collaboration and communication skills are a must for this role<p> <p>RVO Health is a firstofitskind comprehensive consumer healthcare platform that meets people where they are in their personal journeys and connects them with both the information and the care they need RVO Health has the largest consumer health and wellness audience online Every month we help nearly 100 million people take steps on their daily journey to lifelong wellbeing In short were changing the consumer health information business and we need exceptional people like you to help us do it<p> <section><section><b>Where Youll Be<b> <p>To prioritize togetherness culture and accountability RVO Health operates on a hybrid inoffice work schedule We expect employees to work from our Atlanta office Tuesday Wednesday and Thursday each week You are welcome to work remotely Mondays and Fridays if you wish<p> <p datarendererstartpos=123>Atlantic Station<p> <p datarendererstartpos=123>271 17th Street NW Atlanta GA 30363<p> <p><b>What Youll Do<b> <p><ul><li>Join a highperforming team that embraces platformsasaproduct thinking and applies the DevOps philosophy<li> <li>Execute on tickets created for ongoing projects<li> <li>Be a technical consultant for engineering teams to drive best practices for cloudbased architectures and the adoption of SRE tenets<li> <li>Explore new cloud technologies and develop recommendations for platform improvements<li> <li>Uncover opportunities for automation and simplifying processes through selfservice<li> <li>Contribute to team improvement initiatives and projects including testing tools process improvements and automation to improve security reliability maintainability availability and performance<li> <li>Identify development methodologies to improve our production practices and efficiency<li> <li>Participate in the oncall rotation for the infrastructure layers of our stack<li> <ul><p><b>What Were Looking For<b> <p><ul><li>Strong knowledge of the AWS platform and technologies and Terraform having used both in production environments<li> <li>Experienced with container orchestration solutions Docker Kubernetes etc<li> <li>Experience working in a UNIXLinux and Windows environments<li> <li>Current and advanced knowledge of build and continuous integration tools<li> <li>Experience with SRE best practices and tooling DataDog PagerDuty ELK Stack<li> <li>Handson experience working in a programming language Go Python C Nodejs<li> <li>A securityfirst mindset and familiarity with cloud security best practices and compliance standards such as HIPAA and PCI<li> <li>Excitement about mentoring and training early career platform engineers<li> <ul><p><strong>Pursuant to various state Fair Pay Acts below is a summary of compensation elements for this role at the company The following benefits are provided by RVO Health subject to eligibility requirements<strong><p> <ul><li><span>Starting Salary $100000 $140000<br ><span><em>Note actual salary is based on geographic location qualifications and experience<em><li> <li>Access to a Free Udemy for Business subscriptionthousands of hours of learning content on hundreds of different subjects at your fingertips<li> <li><span>Health Insurance Coverage medical dental and vision<span><li> <li><span>Life Insurance<span><li> <li><span>Short and LongTerm Disability Insurance<span><li> <li><span>Flexible Spending Accounts<span><li> <li><span>Paid Time Off<span><li> <li><span>Holiday Pay<span><li> <li><span>401k with match<span><li> <li><span>Employee Assistance Program<span><li> <li><span>Paid Parental Bonding Benefit Program<span><li> <ul><p><strong>Who We Are<strong> <p> <p>Founded in 2022 RVO Health is a new healthcare platform of digital media brands services and technologies focused on building relationships with people throughout their health amp wellness journey We meet people where they are in their personal health journeys and connect them with both the information and the care they need RVO Health was created by joining teams from both Red Ventures and UnitedHealth Groups Optum Health Together were focused on delivering on our vision of a stronger and healthier world <p> <p>RVO Health is comprised of Healthline Media Healthline Medical News Today Psych Central Greatist and Bezzy Healthgrades FindCare and PlateJoy Optum Perks Optum Store and the virtual coaching platforms Real Appeal Wellness Coaching and QuitForLife <p> <p>We offer competitive salaries and a comprehensive benefits program for fulltime employees including medical dental and vision coverage paid time off life insurance disability coverage employee assistance program 401k plan and a paid parental leave program <p> <p>RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race creed color religion gender sexual orientation gender identityexpression national origin disability age genetic information veteran status marital status pregnancy or any other basis protected by law Employment at RVO Health is based solely on a persons merit and qualifications <p> <p>We are committed to providing equal employment opportunities to qualified individuals with disabilities This includes providing reasonable accommodation where appropriate Should you require a reasonable accommodation to apply or participate in the job application or interview process please contact accommodationsrvohealthcom<p> <p><strong>We do not provide visa sponsorship for this role at this time<strong><p> <p>LIHybrid<p> <section><div> <p>RVO Health Privacy Policy httpsrvohealthcomlegalprivacy<p> <div>
Content Consultant
Company: Docebo
Location: Atlanta, GA
Posted Mar 15, 2024
<p>Hey you 👋 Want to work for one of the fastest growing SaaS companies in the world<span> <span>📈<p> <p>Were building the next generation of learning software that companies like AWS Netflix Opentable and LOreal rely on to deliver training 💻<span> <span>We believe learning is for everyone and that we all have something we can learn from each other We rely on one another to continuously innovate our products and processes to create an exceptional experience for our employees customers and partners<p> <p><br ><p> <p>Still not sure We are a culture where values are at the center of everything we do We also embody what we call the <b>Docebo Heart<b> We trust our teammates assume the best of one another and also hold space for all the differences that make us better 💙<p> <p><br ><p> <p>So what are you waiting for Apply today Join 800+ global Docebians and change the way people learn <p> <p><br ><p> <p>Are you ready to be a part of the learning revolution<span> <span>🚀<p> <p><br ><p> <p><b>About This Opportunity<b><p> <p><br ><p> <p><span>We are looking for an experienced Content Consultant to partner with our presales and CX teams to advise Docebos prospects and customers on their learning content strategy<span><p> <p><br ><p> <p><span>In this role you will be responsible for coconducting discovery calls to understand the clients maturity level the format and type of offtheshelf content they are looking for and their goals as an organisation Based on this gathered data youll help them plan their content strategy discuss best practices and to demonstrate Docebos content hub You will become Docebos resident expert on learning content and the industry that surrounds it<span><p> <p><br ><p> <p><span>As a Content Consultant you will report to the Director of Solutions Consulting You will jump between partnering with Account Executives and Solutions Consultants in pre sales to helping our Account Managers and current customers achieve their learning and development goals<span><p> <p><br ><p> <p><b>Responsibilities<b> <p><ul><li>Conduct discovery calls with potential clients to understand their learning and development needs their organisational goals and their level of maturity when it comes to LMS and eLearning technology<li> <li>Identify the nature of offtheshelf content that potential clients are looking for and provide expert advice on the best content pieces for their specific use case<li> <li>Demonstrate Docebos Content Marketplace and showcase its capabilities to potential clients<li> <li>Work closely with the sales team to develop customised proposals that include recommendations for content pieces that will help potential clients achieve their learning and development goals<li> <li>Act as a trusted advisor to potential clients providing expert advice and guidance on their content strategy and how they can best leverage Docebos content marketplace to achieve their objectives<li> <ul><p><b>Requirements<b> <p><ul><li>Previous experience in consultingsolution sellingcustomer successImplementation with a proven track record of helping organizations achieve their goals<li> <li>Must have a professional background in the Elearning industry<li> <li>Familiarity with content creation tools such as Lectora Articulate Camtasia or Captivate is preferred<li> <li>Strong knowledge of eLearning content styles and providers<li> <li>Excellent communication and presentation skills with the ability to communicate complex ideas in a clear and concise manner<li> <li>Strong analytical and problemsolving skills<li> <p><br ><p> <ul><p> <p><p><b>If this role requires access to FedRAMP systems which would be stated above the following requirements apply<b><p> <p>Experience within Technology Risk Management Compliance and Information Security<p> <p>Experience with compliance frameworks and federal security standards like FedRAMP FISMA NIST SP 80053 SOC2 ISO 27001 RMF<p> <p>Working knowledge of NIST SP 80053 concerning cloud technologies architectures and services<p> <p>Experience performing FedRAMP assessments authorization and continuous monitoring ConMon of cloud service offerings<p> <p><br ><p> <p><b>Benefits amp Perks<b> 😍<p> <p>Generous Vacation Policy plus 2 extra floating holidays to use for religious or cultural events that matter to you<p> <p>Employee Share Purchase Plan<p> <p>Career progressioninternal mobility opportunities<p> <p>Four employee resource groups to get involved with the Docebo Womens Alliance PRIDE BIDOC and Green Ambassadors<p> <p>WeWork partnership and Work from Anywhere program<p> <p><br ><p> <p><b>Hybrid Office Model 🏢<b><p> <p>We believe when people are together they develop deeper relationships and accelerate innovation Because of this all Docebo employees worldwide are hybrid We encourage inperson collaboration while supporting workfromhome when employees need dedicated focus time allowing Docebians to do their best every day Each team leader is able to decide how often their teams come into the office considering the needs of the team and the employees needs Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview <p> <p><br ><p> <p><b>About Docebo<b> 💙<p> <p>Here at Docebo we power learning experiences for over 3000 customers around the world with our easytouse AIpowered Suite designed to close the enterprise learning loop We have successfully achieved 2 IPOs TSX DCBO amp NASDAQ DCBO been recognized as a Top SaaS elearning Solution and are growing exponentially in the process<p> <p>Docebo is a global company with offices in North America EMEA APAC and more Our people believe in six core values simply defined and manifested in everything we do <b>Innovation Simplicity Accountability Togetherness Curiosity and Impact <b>If this sounds like you now is your time to join one of the fastestgrowing learning technology companies on the market Apply today<p> <p><br ><p> <p>Docebo is an Equal Employment Opportunity employer We are committed to diversity and inclusion in our workforce All qualified applicants and employees will receive consideration for employment regardless of their race color religion sex including pregnancy gender identity and sexual orientation national origin citizenship status age disability genetic information or any other category protected under applicable law<p> <p><br ><p> <p>Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an email to recruitingaccommodations<p> <p> at docebocom The email should include a description of the requested accommodation and the position youre applying for or interested in<p> <p><p>
Inside Account Executive
Company: Diamond Assets
Location: Atlanta, GA
Posted Mar 15, 2024
<p><strong>Company Overview<strong><p> <p>Its not enough to have the right technology today you must have a plan for tomorrow too At Diamond Assets we service schools businesses and governments by creating sustainable technology plans that ensure equitable access to technology for their current fleet but also well into the future In addition we take pride in delivering the highestquality refurbished Apple products at an affordable price Through our lifecycle through upcycle approach we strive to meet our mission of providing equitable and affordable access to technology <p> <p><strong>Job Description Inside Account Executive<strong><p> <p>As an Inside Account Executive you play a pivotal role in not just meeting but exceeding customers needs and expectations Your commitment to timely responses outstanding service and innovative solutions is integral to delivering exceptional customer experiences We value teamwork innovation integrity service and flexibility as core components of your role ensuring collaborative success within our organization The ideal candidate will possess strong sales acumen coupled with a background in customer service demonstrating reliability and achieving a balance between customercentricity and resultsdriven performance<p> <p><strong>Roles amp Responsibilities<strong><p> <ul><li>Collaborate closely with the Executive Account Directors for assigned regions fostering a culture of teamwork and mutual support Provide comprehensive quotes and reports to support strategic initiatives demonstrating integrity and reliability in all interactions<li> <li>Ensure the seamless and successful setup of new customers working in partnership with Executive Account Directors to deliver outstanding service and solutions<li> <li>Drive the sales process with a focus on innovation proactively scheduling appointments understanding account requirements and effectively communicating unique value propositions to clients<li> <li>Generate new business opportunities by leveraging existing customer networks embracing creative approaches such as coldcalling emailing and innovative marketing strategies<li> <li>Maintain accurate and updated customer information within the CRM system ensuring data integrity and accessibility for relevant stakeholders while demonstrating meticulous attention to detail<li> <li>Embrace flexibility and adaptability in fulfilling assigned duties remaining agile to meet evolving business needs and challenges<li> <ul><p><strong>Key Skills amp Qualifications<strong><p> <ul><li>Associate or Bachelors degree in Marketing Business Communications or a related field<li> <ul><ul><li>Exceptional time management skills showcasing your ability to multitask and prioritize effectively in a dynamic fastpaced environment<li> <li>Strong problemsolving abilities and attention to detail ensuring accuracy and efficiency in all tasks while embodying our commitment to service excellence<li> <li>Excellent written and verbal communication skills conveying information clearly persuasively and with integrity<li> <li>Outstanding interpersonal skills fostering positive relationships with customers and colleagues and contributing to a collaborative team environment<li> <li>Selfmotivation and drive to achieve targets and exceed expectations demonstrating initiative innovation and a dedication to continuous improvement<li> <li>Proficiency in CRM systems eg Salesforce leveraging technology to streamline processes and enhance productivity<li> <li>Familiarity with educational organizational structures is advantageous facilitating effective engagement with relevant stakeholders and enhancing your ability to innovate and deliver tailored solutions<li> <ul>
Sr. Traffic Coordinator - WSB TV
Company: Cox Media Group
Location: Atlanta, GA
Posted Mar 16, 2024
<p><b>Location GAAtlanta<b> <p> <p><b>Job Title Sr Traffic Coordinator WSB TV<b> <p> <p><strong><b>Position Overview<b><strong> <p> <p>WSB TV Atlanta is seeking a Sr Traffic Coordinator with strong people skills and detailed oriented The Sr Traffic Coordinator is responsible for handling all copy assignments for advertisers <p> <p><strong><b>Essential Duties and Responsibilities<b><strong> <p> <ul><li>Receive traffic instructions daily and apply copy as instructed <li> <li>Download ads to be sent to Master Control for on air <li> <li>Apply copy to billboards and sponsorships <li> <li>Apply copy to paid programs <li> <li>Works closely with Sales to insure Client needs are maintained properly <li> <li>Communicates all copy issues with Sales and Traffic Manager before finalization of daily logs <li> <li>Works with Agencies and Sales on managing and maintain all copy for commercials sponsorships and billboard <li> <li>Works with Programming for commercial spot and paid programs for on air approvals <li> <li>Produce a dub list of new spots daily for Master Control room <li> <li>Produce a purge list monthly for Master Control room <li> <li>Backup for other Coordinator when out of office <li> <ul><p><strong><b>Minimum Qualifications<b><strong> <p> <ul><li>2 years experience in broadcast television <li> <li>AssociateBachelors degree preferable in TelevisionRadio Broadcasting or other related fields <li> <ul><p><strong><b>Preferred Qualifications<b><strong> <p> <ul><li>Computer literacy and have clerical and data input experience <li> <li>Very organized detail oriented and selfmotivated <li> <li>Strong interpersonal skills and ability to work effectively in a team environment <li> <li>Knowledge of WideOrbit Traffic System Microsoft Teams Zoom <li> <li>Willingness to learn new proceduresfunctions when needed <li> <ul><p><b>About Cox Media Group<b> <p> <p>CMG Media Corporation dba Cox Media Group is an industryleading media company with unparalleled brands awardwinning content and exceptional team members CMG provides valuable local and national journalism and entertainment content to the people and communities it serves The companys businesses encompass 14 highquality marketleading television brands in 9 markets 49 topperforming radio stations delivering multiple genres of content in 10 markets a Washington DC news bureau and numerous streaming and digital platforms CMGs TV portfolio includes multiple primary affiliates of ABC CBS FOX NBC Telemundo and MyNetworkTV as well as several valuable news and independent stations For more information about CMG visit <b>wwwcoxmediagroupcom<b> <p> <p>Req 1082 LIOnsite <p> <p><strong>CMG is a special place Here we rely on our winning mindset and deep expertise to find creative solutions think differently and work together to positively impact the people and communities we serve Its where we connect and inspire diverse audiences every day and everywhere with our unmatched content products services and people<strong> <p> <p><strong>At CMG we take pride in our collaborative and open environment where everyone feels valued seen and heard Our shared commitment to living our companys core Values Teamwork Diversity Integrity Quality and Fiscal Responsibility propels us every day in everything we do We encourage you to explore LifeAtCMG where you can bring your best authentic self to work think boldly and make a difference<strong> <p> <p><strong>If you are currently a CMG employee please log into THRIVE to access our internal career center<strong><p>
Vendor Experience Specialist
Company: FirstKey Homes
Location: Atlanta, GA
Posted Mar 16, 2024
<p>SUMMARY OF RESPONSIBILITIES<p> <p>The Vendor Experience Specialist will play a crucial role in managing vendor relationships and performance within the organization This role encompasses various responsibilities including sourcingpricing onboardingtrainingprobation compliance capacity assessment coverage analysis utilization monitoring scorecard creation and advocacy The Vendor Experience Specialist will be accountable for weekly and monthly market reviews local market compliance with vendor utilization and managing escalations and advocacy related to vendor performance pricing and billing<p> <p><br ><p><p>ESSENTIAL DUTIES Conduct weekly and monthly market reviews with ServiceConstruction teams and vendors to ensure alignment and optimize performance<p> <p> Execute initiatives including supporting the Product and Services team on the local level to ensure optimal efficiencies utilization and effectiveness<p> <p> Manage escalations and advocacy relating to vendor performance leveraging scorecard pricing and billing<p> <p> Resolve any issues or disputes with vendors in a timely and efficient manner<p> <p> Collaborate with internal stakeholders to drive continuous improvement in vendor management processes<p> <p> Responsible for multiple marketsregions<p> <p> Evaluate vendor performance KPIs capacity alignment geographic alignment negotiate contracts and ensure compliance with agreedupon terms in their region<p> <p> Source and manage onboarding training and off boarding of vendor relationships<p> <p> Drive DEI programs for our vendor base<p> <p> Continuously assess local market conditions to ensure costeffectiveness and quality in vendor services<p> <p> Analyze local vendor coverage to ensure adequate geographical and service coverage<p> <p> Track and report on vendor performance against utilization targets<p> <p> Improve visibility into service amp supplier analytics<p> <p> Audit all vendors for accurate rates skills coverage capacity etc amp fill gaps based on local needs<p> <p> Act as an advocate for the company representing its interests with vendors<p> <p><br ><p><p>This brief summary is not an allinclusive description of job duties Other job duties and responsibilities may also be assigned by the incumbents manager at any time based upon Company need<p> <p><br ><p><p>To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions<p> <p><br ><br ><p><p>WORKING CONDITIONS<p> <p> Indoor and outdoor work in all types of weather conditions<p> <p> May sit for several hours at a time<p> <p> Prolonged exposure to computer screens<p> <p> Repetitive use of hands to operate computers printers and copiers<p> <p> Travel time 2550<p> <p><br ><p><p>REQUIRED EDUCATION AND EXPERIENCE<p> <p> Bachelors degree in business supply chain management or a related field or equivalent work experience<p> <p> Proven experience in vendor management or a similar role<p> <p> Strong negotiation and contract management skills<p> <p> Excellent communication and interpersonal skills<p> <p> Analytical and problemsolving abilities<p> <p> Proficiency in using vendor management software and tools<p> <p><br ><br ><p><p>PREFERRED EDUCATION AND EXPERIENCE<p> <p> Certification in supply chain management or vendor management<p> <p> Previous experience working in the trades for or as a contractor<p> <p> Familiarity with industryspecific regulations and standards<p> <p> Experience with any trades including remodeling general repair HVAC or others<p> <p><br ><p><p>REQUIRED KNOWLEDGE<p> <p> Clerical Knowledge of administrative and clerical procedures and systems such as word processing managing files and records<p> <p> Customer Service Knowledge of principles and processes for providing customer services This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction<p> <p> Ability to lead conflict resolution<p> <p><br ><br ><p><p>REQUIRED SKILLS<p> <p> Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems<p> <p> Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one<p> <p> Time Management Managing ones own time and the time of others<p> <p> Active Learning Understanding the implications of new information for both current and future problemsolving and decisionmaking<p> <p> Speaking Talking to others to convey information effectively<p> <p> Writing Communicating effectively in writing as appropriate for the needs of the audience<p> <p> Experience with Yardi Vendor Café and Voyager<p> <p>WORK STYLES amp BEHAVIORS<p> <p> AchievementEffort Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks<p> <p> Attention to Detail Job requires being careful about detail and thorough in completing work tasks<p> <p> Prioritization Job requires any given tasks to be continually reviewed and executed based on the decided relative importance or urgency for completion<p> <p> Analytical Thinking Job requires analyzing information and using logic to address workrelated issues and problems<p> <p> AdaptabilityFlexibility Job requires being open to change positive or negative and to considerable variety in the workplace<p> <p><br ><p><p>FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race color age sex sexual orientation gender identity or expression religion disability ethnicity national origin marital status veteran status genetic information or any other legally protected classification or status<p> <div> <p><span>By applying to this position you are consenting to receive followup communication<span><p> <div>
Talent Acquisition Manager
Company: MERGE
Location: Atlanta, GA
Posted Mar 16, 2024
<div> <p><strong>Merge Storytelling and Technology<strong><p> <p>We MERGE storytelling with technology by offering marketing and technology clients fullservice capabilities including strategy creative experience engineering performance marketing media and marketing operations platforms MERGE has enduring client partnerships with American Express TMobile LG Kate Spade NY Coach The Northface Meta Subway BlueCross BlueShield Abbott Supernus Seqirus GE Healthcare CVSAetna Brigham Health Indiana University Health and Eaton Vance to name a few With 750+ employees across offices in Chicago Boston NYC Atlanta Denver Kansas City Costa Mesa and Montreal MERGE uses a talenttotask process that enables clients to think higher and feel deeper about their customers<p> <p><strong>Promote Health Wealth amp Happiness<strong><p> <p>We are committed to promoting health wealth and happiness in the world by partnering with purposedriven clients in purposedriven industries such as healthcare financial services and consumer products Our deep vertical expertise and category insights stem from decadelong partnerships with our top clients<p> <p><strong>Emerge to the Top of Your Career<strong><p> <p>At MERGE we strive to create a superior work experience where talented and ambitious people grow An experience that encourages people to think higher and feel deeper An experience where people engage minds and hearts to do the best work of their careers<p> <div> <p><strong>As our Talent Acquisition Manager you will<strong><p> <p>Spearhead the recruitment life cycle seamlessly navigating from sourcing top talent to their successful onboarding showcasing agility and efficiency for our Salesforce practice Utilizing diverse strategies like employment branding and networking youll attract top talent while embodying our values of ability agility and humility Leading recruitment efforts across all levels youll adeptly manage communications fostering inclusivity and respect from both candidates and hiring managers<p> <p><strong>Be Accountable and Responsible<strong><p> <ul><li>Lead recruitment efforts across Engineering spanning from junior to senior roles while expertly managing internal communications and expectations to your hiring managers and candidates alike<li> <li>Be a Champion of Innovation and Culture within our Talent Acquisition team<li> <li>Pioneer new ideas and initiatives to foster an environment that supports innovation and infuse energy into our team amp culture through your infectious approach to people<li> <ul><p><strong>These are the qualifications were looking for<strong><p> <ul><li>58 years of fullcycle recruiting experience at an enterpriselevel organization with a minimum of 3 years dedicated to recruiting Salesforce talent<li> <li>Demonstrate expertise in developing creative sourcing techniques tapping into employee networks and employing best practices to fill challenging positions<li> <li>Possess advanced knowledge of recruiting best practices legal compliance and HR disciplines with a keen ability to balance strategic vision with tactical execution<li> <li>Exhibit exceptional communication and project management skills facilitating collaboration and building strong internal and external relationships<li> <li>Showcase proficiency in applicant tracking systems and onboarding solutions with a knack for finetuning them to meet evolving business needs<li> <ul><p><br ><p><p>LIJK1<br >LIHYBRID<p> <div> <p><strong>And heres how we live our values at MERGE<strong><p> <ul><li><strong>Ability <strong>Mastering our craft<li> <li><strong>Agility<strong> Delivering with a growth mindset<li> <li><strong>Humility <strong>Collaborating for shared success<li> <ul><p><strong>MERGE is proud to be an Equal Opportunity Employer <strong><p> <p>MERGE welcomes and celebrates diversity regardless of race religion color national origin gender sexual orientation veteran status or people with abilities We believe that the more diverse we are the more creative our work will be<p> <div>
Product Manager
Company: CapTech
Location: Atlanta, GA
Posted Mar 15, 2024
<p><b>Company Description<b> <p><p>CapTech is an awardwinning consulting firm that collaborates with clients to achieve whats possible through the power of technology At CapTech were passionate about the work we do and the results we achieve for our clients From the outset our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time Today we work alongside clients that include Fortune 100 companies midsized enterprises and government agencies a list that spans across the country Learn more at captechconsultingcom<p> <p><b>Job Description<b> <p><p>We are seeking a passionate and experienced Product Manager to join our team As a Product Manager at CapTech you will be in a unique position to work across industries to build and launch products that solve a widerange of business needs and customer problems You will collaborate with crossfunctional teams leverage your product mindset and apply your product management expertise to discover opportunities and deliver impactful solutions for our clients <p> <p>Typical responsibilities for the Product Manager may include <p> <ul><li> <p>Work closely with clients to understand their business goals markets customer needs and product requirements <p> <li> <li> <p>Get up to speed quickly on the stakeholders processes systems technology and tools that the client uses to deliver products and services <p> <li> <li> <p>Create and maintain product roadmaps ensuring alignment with overall business strategies <p> <li> <li> <p>Collaborate with crossfunctional teams to deliver highquality products that meet the needs of the business and customers <p> <li> <li> <p>Formulates and tests hypotheses leveraging data informed decision making to refine the product backlog <p> <li> <li> <p>Define and prioritize product features based on customer feedback market trends and business priorities <p> <li> <li> <p>Refine features user stories and acceptance criteria in collaboration with stakeholders and engineering teams <p> <li> <li> <p>Support product release efforts through development of effective communication training or other product activation activities <p> <li> <li> <p>Manage timelines and deliverables proactively communicating risks that could impact ability to meet deadlines <p> <li> <li> <p>Exemplify the Product Management mindset with willingness to actively or passively coach client Product Owners and Product Managers <p> <li> <ul><p><b>Qualifications<b> <p><ul><li> <p>5+ years experience in a Product Manager role or 8+ in related fields eg Product Owner Analyst Product Designer Developer <p> <li> <li> <p>Strong understanding of product development processes and methodologies <p> <li> <li> <p>Familiarity and experience working in an Agile delivery environment <p> <li> <li> <p>Analytical mindset with a datadriven approach to decisionmaking <p> <li> <li> <p>Attitude and ability to work through ambiguity and find creative solutions around roadblocks <p> <li> <li> <p>Technical depth in software development andor data engineering to facilitate collaboration between business product and engineering teams to define and develop the best solution <p> <li> <li> <p>Track record of proactively building and maintaining positive relationships with clients key stakeholders and team members <p> <li> <li> <p>Exceptional communication and interpersonal skills with the ability to collaborate effectively with internal and external stakeholders <p> <li> <li> <p>Experience in consulting or working with diverse clients is highly desirable <p> <li> <ul><p><b>Additional Information<b> <p><p>We want everyone at CapTech to be able to envision a lasting and rewarding career here which is why we offer a variety of career paths based on your skills and passions You decide where and how you want to develop and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way Alongside our suite of traditional benefits encompassing generous PTO health coverage disability insurance paid family leave and more weve launched extended benefits to help meet our employees needs <p> <ul><li>CapFlex Employeefirst mentality that supports a remote and hybrid workforce and empowers daily flexibility while servicing our clients<li> <li>Learning amp Development Programs offering certification and tuition support digital ondemand learning courses mentorship and skill development paths<li> <li>Modern Health A mental health and wellbeing platform that provides 11 care group support sessions and selfserve resources to support employees and their families through lifes ups and downs<li> <li>Carrot Fertility Inclusive fertility and familyforming coverage for all paths to parenthood including adoption surrogacy fertility treatments pregnancy and more and opportunities for employersponsored funds to help pay for care<li> <li>Fringe A company paid stipend program for personalized lifestyle benefits allowing employees to choose benefits that matter most to them ranging from vendors like Netflix Spotify and GrubHub to services like student loan repayment travel fitness and more<li> <li>Employee Resource Groups Employeeled committees that embrace and incorporate diversity and inclusion into our daytoday operations<li> <li>Philanthropic Partnerships Opportunities to engage in partnerships and probono projects that support our communities <li> <li>401k Matching Generous matching and no vesting period to help you continue to build financial wellness<li> <ul><p>CapTech is an equal opportunity employer committed to fostering a culture of equality inclusion and fairness each foundational to our core values We strive to create a diverse environment where each employee is encouraged to bring their unique ideas backgrounds and experiences to the workplace For more information about our Diversity Inclusion and Belonging efforts click HERE <p> <p>At this time CapTech cannot transfer nor sponsor a work visa for this position Applicants must be authorized to work directly for any employer in the United States without visa sponsorship <p> <p><br ><p><p>LIAB1 LIHYBRID<p>
Senior Tax Accountant - International
Company: Flexport
Location: Atlanta, GA
Posted Mar 16, 2024
<div><b><strong>About Flexport <strong><b> <p>At Flexport we believe global trade can move the human race forward Thats why its our mission to make it easy and accessible for everyone Were shaping the future of a $86T industry with solutions powered by innovative technology and exceptional people Today companies of all sizesfrom emerging brands to Fortune 500suse Flexport technology to move more than $19B of merchandise across 112 countries a year <p> <p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world At a valuation of $8 billion were experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission solutions and people Ready to tackle global challenges that impact business society and the environment Come join us<p> <div> <p><b><strong>Flexport is reinventing global trade<strong><b><b><strong>The opportunity <strong><b> <p><p>Flexport is seeking a highenergy senior tax accountant to assist in the management of US tax matters and assist in the various global tax projects This Senior tax accountant role will be based in Atlanta GA This crucial role will assist in preparing domestic direct and indirect tax compliance reporting controversy and tax planning initiatives Flexport is a high growth fastpaced preIPO environment If you like opportunities to grow professionally while having fun driving value to the companys bottom line this might be the right role for you<p> <p><b><strong>You will<strong><b> <p><ul><li>Assist in preparing all the foreign jurisdiction income tax returns with external service providers to ensure the timely filing of CIT tax returns<li> <li>Assist in preparing of foreign component of US tax returns ex BEAT FTC 5471 GILTI etc<li> <li>Assist in managing all other foreign tax filings with the help from regional controllers and departments ex VAT returns FBAR CBCR etc<li> <li>Assist with preparing the Companys worldwide ASC 740 income tax provision and related financial statement disclosures<li> <li>Prepare monthlyquarterly transfer pricing entries to validate that they are in accordance with our intercompany agreements<li> <li>Assist with different types of tax audits<li> <li>Responsible for preparation and filing of various nonincome tax returns and remittance of corresponding taxes ie annual gross receipts commercial activity and BampO taxes <li> <li>Work with the internal Tax team and outside advisors on key strategic projects and tax planning initiatives as required <li> <li>Perform tax research as necessary to complete assigned tasksprojects<li> <ul><p><b><strong>You should have <strong><strong> <strong><b> <p><ul><li>Bachelors degree in Accounting and Finance CPA andor Masters in Taxation is preferred<li> <li>3+ years relevant tax experience in public accounting or industry Significant experience with International Tax is preferred<li> <li>Strong willingness to learn new things ie compliances provision and indirect taxes<li> <li>Ability to identify research and effectively communicate resolutions on tax issues<li> <li>Excellent time management and prioritization skills<li> <li>A compliance first attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry<li> <ul><p> <b><strong>Worried about not having any logistics experience <strong><b> <p><p>Dont be Our mission is to make global trade easy for everyone Thats why its important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward<p> <p>We know this industry is complex Thats why we invest in education starting day one with Flexport Academy a one week intensive onboarding program designed specifically to set every new Flexport employee up for success<p> <div> <div id=1704749847557549 dataqa=virtuallistitem dataitemkey=1704749847557549> <div dataqa=messagecontainer dataqaunprocessed=false dataqaplaceholder=false> <div dataqahover=true> <div> <div> <div dataqa=messagecontent> <div> <div dataqa=messagetext> <div dataqa=blockkitrenderer> <div> <div> <p>At Flexport our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse dedicated and engaged workforce That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self All qualified applicants will receive consideration for employment regardless of race color religion sex national origin age physical and mental disability health status marital and family status sexual orientation gender identity and expression military and veteran status and any other characteristic protected by applicable law<p> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div>
Head of Product Management
Company: ResMed
Location: Atlanta, GA
Posted Mar 16, 2024
<p>Brightree is a wholly owned subsidiary of ResMed NYSE RMD ASX RMD <p> <p>When you work at Brightree its more than just a job Youll be part of a team thats driving innovation and leading the way in cloudbased patient management software <p> <p>The technology allows us to provide the tools for better outcomes but at our heart were really about people We strive to positively impact our customers businesses and the lives of patients every single day <p> <p><b>Lets talk about the team<b> <p> <p>The Head of Product Management will define and lead the strategy and execution of Brightrees software products as part of the ResMed SaaS portfolio This role is responsible for leading endtoend product innovation processes from ideation through productfeature launch Accountable for supporting growing revenue increasing operational efficiency defining product roadmaps and executing implementation plans to get the right solution to the right customer at the right price time quality cost and complexity Heshe will represent a deep understanding of the needs of the customer and the market and drive requirements into the product strategy vision and roadmap They will be the face of the product own the product roadmap and evangelise the product internally and externally They will be a great influencer and team player while understanding the wider Brightree strategy and direction and how it all fits with the global ResMed strategy <p> <p><b>Location Atlanta US<b> <p> <p><b>Lets talk about the role<b> <p> <ul><li>Understand customer and market needs Contribute customer product and market knowledge to inform decisions on product vision and strategy<li> <li>Translate market requirements into technical requirements for engineering teams<li> <li>Develop and align the product roadmap with the commercial and product strategy<li> <li>Participation in facetoface activities with customers including advisory boards customer visits and presenting at trade shows<li> <li>Create define articulate and own short term and long range plans focused on product vision amp strategy for current and future Brightree solutions<li> <li>Analyze needs of customers to build the product vision and strategy for the platform<li> <li>Build and maintain a roadmap that is aligned with the vision and strategy<li> <li>Understand and analyze market offerings and competitor capabilities<li> <li>Adhere to agile product management methodology for roadmap definition documentation communication and governance<li> <li>Own the end to end commercial success of the product or category <li> <li>Define and track key performance indicators for featureproduct launch<li> <li>Collaborate with Customer Experience and Customer Success teams to ensure successful featureproduct launch<li> <li>Partnering across the broader business to create new products while leveraging internal assets and other ResMed SaaS products to ensure adherence to corporate strategy<li> <li>Define articulate and manage product requirements through the team Ensuring effective communication with all stakeholders in particular Engineering management sales marketing finance and executives<li> <li>Lead product governance on a weekly monthly and quarterly basis<li> <li>Be accountable for the delivery of the product throughout the software life cycle<li> <li>Be the voice of the product internally and externally including customers partners and conferenceindustry events where detailed product knowledge is required<li> <li>Create maintain and communicate product roadmaps perform and document change management in lock step with process<li> <li>Adopt rigor in all activity including use of tools processes and methodologies such as JIRA and Agile<li> <li>Balance competitive advantage customer need and pure innovation<li> <ul><p><b>Lets talk about you<b> <p> <ul><li>Act as an effective change agent for the business<li> <li>Excellent oral communication and presentation skills Presenting solutions to an audience in meetings to stakeholders 11 and to executive teams<li> <li>Demonstrated success working in a matrix environment with Brightree and ResMed SaaS stakeholders<li> <li>Deep knowledge in healthcare HMEDME home infusion pharmacy or home health preferred<li> <li>Demonstrated successful experience building and launching healthcare SaaS products in enterprise software companies<li> <li>Demonstrated success in leading teams in remotehybrid environments with a high level of engagement and positive employee experience <li> <li>An accomplished people leader who can effectively develop and retain top product management talent and lead crossfunction teams<li> <li>Selfmotivated driver with ability to roll up sleeves to get things done<li> <li>May travel up to 30 of the time<li> <ul><p>Joining us is more than saying yes to making the world a healthier place Its discovering a career thats challenging supportive and inspiring Where a culture driven by excellence helps you not only meet your goals but also create new ones We focus on creating a diverse and inclusive culture encouraging individual expression in the workplace and thrive on the innovative ideas this generates If this sounds like the workplace for you apply now We commit to respond to every applicant<p>
Account Development Representative
Company: Docebo
Location: Atlanta, GA
Posted Mar 16, 2024
<p>Hey you 👋 Want to work for one of the fastest growing SaaS companies in the world<span> <span>📈<p> <p>Were building the next generation of learning software that companies like AWS Netflix Opentable and LOreal rely on to deliver training 💻<span> <span>We believe learning is for everyone and that we all have something we can learn from each other We rely on one another to continuously innovate our products and processes to create an exceptional experience for our employees customers and partners<p> <p><br ><p> <p>Still not sure We are a culture where values are at the center of everything we do We also embody what we call the <b>Docebo Heart<b> We trust our teammates assume the best of one another and also hold space for all the differences that make us better 💙<p> <p><br ><p> <p>So what are you waiting for Apply today Join 800+ global Docebians and change the way people learn <p> <p><br ><p> <p>Are you ready to be a part of the learning revolution<span> <span>🚀<p> <p><br ><p> <p><b>About This Opportunity<b><p> <p><br ><p> <p>The ADR will work in coordination with the Account Management and Sales Team of Docebo to fuel the teams growth by sourcing new opportunities within our client base their affiliates and subsidiaries as well as global divisions and occasionally upsells within our customers This position will develop key presales and sales skills with opportunities for growth within the Account Management and Sales teams at Docebo<p> <p><b>Responsibilities<b> <p><ul><li>Represent Docebo brand as part of the expansion team to prospects and current customers <li> <li>Expand our network of customers by supplying topofthefunnel flow of new opportunities to the Account Management team<li> <li>Work in tandem with Account Managers and customer marketing to identify opportunities to CrossSell and Upsell within Docebos clients portfolio<li> <li>Work strategically alongside the Account Managers and other sales team members to identify priority accounts create account plans and map parent sister companies and subsidiaries<li> <li>Use account research and planning to strategically identify sales opportunities key decision makers and influencers and access Clevel executives<li> <li>Prospect through inbound and outbound business development tactics target key accounts using a variety of methods incl call email LinkedIn etc<li> <li>Actively contribute to new and creative ways to uncover opportunities within your assigned accounts eg templates campaign ideas etc<li> <li>Contribute to the design of the ADR teams playbook by helping test new methods design new sequences and educate their peers on their learning<li> <ul><p><b>Requirements<b> <p><ul><li>6+ months of experience of Business Development experience in SaaS<li> <li>Proven capabilities and skills in opportunity qualification precall planning call structurecontrol and time management<li> <li>Exceptional communication skills both oral and written coupled with excellent listening skills and a positive and energetic phone presence<li> <li>Extremely selfmotivated with a diligent work ethic to exceed goals<li> <li>Ability to work collaboratively with Account Managers team Members to set goals and strategy<li> <li>Exceptional analytical and problemsolving skills<li> <ul><p> <p><p><b>If this role requires access to FedRAMP systems which would be stated above the following requirements apply<b><p> <p>Experience within Technology Risk Management Compliance and Information Security<p> <p>Experience with compliance frameworks and federal security standards like FedRAMP FISMA NIST SP 80053 SOC2 ISO 27001 RMF<p> <p>Working knowledge of NIST SP 80053 concerning cloud technologies architectures and services<p> <p>Experience performing FedRAMP assessments authorization and continuous monitoring ConMon of cloud service offerings<p> <p><br ><p> <p><b>Benefits amp Perks<b> 😍<p> <p>Generous Vacation Policy plus 2 extra floating holidays to use for religious or cultural events that matter to you<p> <p>Employee Share Purchase Plan<p> <p>Career progressioninternal mobility opportunities<p> <p>Four employee resource groups to get involved with the Docebo Womens Alliance PRIDE BIDOC and Green Ambassadors<p> <p>WeWork partnership and Work from Anywhere program<p> <p><br ><p> <p><b>Hybrid Office Model 🏢<b><p> <p>We believe when people are together they develop deeper relationships and accelerate innovation Because of this all Docebo employees worldwide are hybrid We encourage inperson collaboration while supporting workfromhome when employees need dedicated focus time allowing Docebians to do their best every day Each team leader is able to decide how often their teams come into the office considering the needs of the team and the employees needs Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview <p> <p><br ><p> <p><b>About Docebo<b> 💙<p> <p>Here at Docebo we power learning experiences for over 3000 customers around the world with our easytouse AIpowered Suite designed to close the enterprise learning loop We have successfully achieved 2 IPOs TSX DCBO amp NASDAQ DCBO been recognized as a Top SaaS elearning Solution and are growing exponentially in the process<p> <p>Docebo is a global company with offices in North America EMEA APAC and more Our people believe in six core values simply defined and manifested in everything we do <b>Innovation Simplicity Accountability Togetherness Curiosity and Impact <b>If this sounds like you now is your time to join one of the fastestgrowing learning technology companies on the market Apply today<p> <p><br ><p> <p>Docebo is an Equal Employment Opportunity employer We are committed to diversity and inclusion in our workforce All qualified applicants and employees will receive consideration for employment regardless of their race color religion sex including pregnancy gender identity and sexual orientation national origin citizenship status age disability genetic information or any other category protected under applicable law<p> <p><br ><p> <p>Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an email to recruitingaccommodations<p> <p> at docebocom The email should include a description of the requested accommodation and the position youre applying for or interested in<p> <p><p>
Report Developer
Company: Rev.io
Location: Atlanta, GA
Posted Mar 16, 2024
<p><strong>About Revio <strong><p> <p>Revio provides configurable software for billing customer management business management payments analytics provisioning and automation to service providers in telecommunications Wireless amp IoT managed IT services AV security integration and other related industries Our modern cloudbased software delivers the industrys most complete quotetocash experience enabling our clients to grow their revenue efficiently <p> <p>Revio is an Atlantabased company with offices in Atlanta and West Virginia We have more than 21 years in business serving our clients While we are very experienced in what we do we are still growing rapidly and we are looking for exceptional people who are excited to join us on a careerdefining journey <p> <p>In all of our daily work each of us is guided by our mission vision and ACT TOP values <p> <p><strong>Our Mission <strong>To help clients grow revenue efficiently <p> <p><strong>Our Vision <strong>To be the best billing amp backoffice software company in the world by providing innovative solutions and extraordinary service to our clients and end users <p> <p><strong>Our ACT TOP Values <strong><p> <ul><li>Achieving Extraordinary Results Doing more than expected and pursuing a higher standard of work without compromising your job responsibilities <li> <li>Caring For Employees Clients and Community Demonstrating empathy and concern by helping those who are most in need <li> <li>Take Responsibility and Act Like An Owner Being accountable and doing the right thing even when no one is watching <li> <li>Transparent Leadership Communicating openly regardless of title or situation <li> <li>Opportunity To Make a Positive Difference Recognizing situations and taking action to produce a better outcome <li> <li>Passion For Innovation Enthusiastically finding new solutions to improve efficiency <li> <ul><p><em>In a recent national survey 97 of our employees agreed that Revio is a Great Place to Work Compared to 57 agreement at comparable USbased companies Revio stands out as a place where team values and culture combine to create an amazing work environment <em><p> <p><b><strong>About the Role<strong><b> <p><p>The primary responsibility of the Report Developer is to help our customers with their data requests through the use of SQL and other data tools and technologies These customer data requests are essential to maintain customer satisfaction and customer retention<p> <p>We are looking for people with excellent communication skills the ability to understand and query data and the ability to be relentless in solving complex customer data requests while upholding the integrity of Revios Mission amp Values <p> <p><b><strong>Responsibilities<strong><b> <p><ul><li>Effectively manage incoming calls and tickets within Revio SLA and customer update guidelines solving reporting requests<li> <li>Implement client driven reporting needs within the Revio platform<li> <li>Ensure that Report Developer to Tier 3 escalations follow documented escalations processes<li> <li>Monitor inbound queue to isolate urgent support issues and outages<li> <li>Provide Tier 3 with thorough notes on the nature of escalations<li> <li>Maintain a positive professional relationship with all client contacts<li> <li>Assist other Report Developers as needed to ensure timely responses to clients as needed to hit team goals<li> <li>Continually work to improve the client experience with Revio support participating on project teams as needed<li> <li>Monitor and amp report on all Report Developer SLAs take preventive and reactive measures in response to SLAs<li> <li>Ensure all green scorecards for Report Developer metrics<li> <li>Take the extra mile to satisfy customers<li> <li>Collaborate effectively across all departments and display a positive attitude at all times<li> <ul><p><strong>Knowledge and Skills<strong><p> <ul><li>Bachelors degree in Business Computer Science Information Technology or related fields or equivalent experience<li> <li>Ability to understand and write complex SQL queries and stored procedures<li> <li>Client Relationship Management experience preferred<li> <li>Ability to multitask with good organizational skills in a fastpaced environment<li> <li>Experience effectively collaborating across departments<li> <li>Effective listening and troubleshooting skills<li> <li>Excellent written and verbal communication skills<li> <li>This individual must display a professional image and represent the company in line with the stated core values and mission<li> <ul><p><strong>Additional Experience Desired<strong><p> <ul><li>At least 1 relevant coursecertificate in databases preferably Microsoft SQL Server experience<li> <li>Strong communicator selfdriven and the ability to meet deadlines<li> <li>Strong debugging skills<li> <li>Microsoft SQL Server<li> <li>Telecom Industry Experience is a plus<li> <li>Software technical support is a plus<li> <ul><p><strong>Benefits and Perks <strong><p> <ul><li>Excellent medical dental and vision coverage with rates comparable to larger companies<li> <li>Company paid for life and disability insurance<li> <li>401k with generous company match and immediate vesting<li> <li>Unlimited PTO<li> <li>Monthly tech and fitness reimbursements<li> <li>Professional development allowance<li> <ul><p>At Revio no employee or applicant will be treated less favorably on the grounds of their sex marital status race color nationality or ethnic or national origin disability gender sexual orientation gender identity age pregnancy or maternity marital or civil partner status or religion or belief By clicking submit below you consent to allow Revio to store and process the personal information submitted above <p>