Guest Service Fundamentals Jobs in Chicago, IL

52,710 open positions · Updated daily

Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Lead Product Owner, Cat Foresight - Planned Maintenance (PM) (Remote)

Company: Caterpillar

Location: Peoria, IL

Posted Jan 28, 2025

Caterpillar Inc. is seeking a Lead Product Owner for the Cat Foresight Planned Maintenance product. The role involves close collaboration with various teams, understanding business needs, setting product direction, driving development, managing costs, and ensuring product quality. The ideal candidate should have a degree, experience in digital product ownership, practical domain expertise in Cat business processes, and strong skills in digital product strategy, user-centric design, data analysis, and technical fluency. The position offers a competitive salary, benefits, and opportunities for career growth and working with emerging technologies.

IT Support Specialist

Company: Tempus AI

Location: Chicago, IL

Posted Jan 27, 2025

Tempus, a company specializing in cancer genomics, is seeking a Helpdesk Technician to provide secure and private cancer care technology support. The role involves end-user support, troubleshooting, account management, device setup, knowledge base documentation, and collaboration. The ideal candidate should have an associates degree in IT or related field, 12+ years of IT troubleshooting experience, and strong problem-solving and customer service skills. Tempus offers a competitive salary range of $50,000-$70,000 USD and a full range of benefits. The company is an equal opportunity employer and does not discriminate based on various factors.

Strategic Business Performance Associate

Company: Shields Health Solutions

Location: Chicago, IL

Posted Jan 27, 2025

Shields Health Solutions, a leading specialty pharmacy integrator, is seeking a Strategic Business Performance Associate. The role involves improving demand forecasting, employee utilization, and process improvements. The ideal candidate should have 13 years of experience in data analysis, management consulting, or a strategy role in a high-growth healthcare start-up. They must be highly analytical, customer service-oriented, and have strong problem-solving skills. The position offers a competitive base salary, annual performance bonus, and employee benefits. The company is known for its culture of inclusion, kindness, and making a significant difference in patients' lives.

Partner Engagement Intern

Company: iManage

Location: Chicago, IL

Posted Jan 28, 2025

iManage offers a paid internship program for students to gain hands-on experience in a dynamic technology company. The program, based in Chicago, runs from June 2nd to August 8th and includes project-based activities, team building, and social events. Interns will support the iManage Cloud Customer Lifecycle, assist with tool rollouts, develop playbooks, test workflows, rebrand content, and support Salesforce CRM. iManage values diverse candidates with a growth mindset, prioritizing communication skills and flexibility. The company is dedicated to making knowledge work and innovating to solve complex professional challenges.

Content Marketing Intern

Company: iManage

Location: Chicago, IL

Posted Jan 28, 2025

iManage offers a paid internship program for students to gain hands-on experience in a dynamic technology company. The program, based in Chicago, runs from June 2nd to August 8th and includes project-based activities, team building, and fun experiences. Interns will work on the Content Marketing team, creating engaging marketing content, building website pages, and reporting on content performance. The ideal candidate has a degree in Marketing, Business Administration, Communications, Journalism, English, or a related field, with strong writing and communication skills, knowledge of marketing strategy, and the ability to work independently and in a team. iManage is committed to diversity and encourages applications from all qualified candidates.

Information Technology Intern

Company: iManage

Location: Chicago, IL

Posted Jan 28, 2025

iManage offers a paid internship program in Information Technology, starting June 2nd and ending August 8th. The program includes project-based activities, team building, and learning opportunities. Interns will serve as the first point of contact for technical assistance, supporting in-office staff and resolving hardware/software issues. The ideal candidate has a degree in Computer Science or Information Technology, knowledge of ticketing systems, strong communication skills, and experience with Microsoft Windows, Mac OS X, Zoom, and Microsoft 365 administration.

VP of Engineering

Company: Cardiosense

Location: Chicago, IL

Posted Jan 27, 2025

Cardiosense, a rapidly growing medical AI company, is seeking a VP of Engineering/Product Development to lead software platform roadmaps, manage development teams, and ensure compliance with data privacy and cybersecurity standards. The ideal candidate will have extensive experience in full-stack medical device development, microservices, containerization, and public cloud services. Preferred qualifications include experience with IoT devices, health data, digital signal processing, and familiarity with deep learning tools.

Customer Success Intern

Company: iManage

Location: Chicago, IL

Posted Jan 27, 2025

iManage U offers a paid internship program in their downtown Chicago office, starting June 2nd and ending August 8th. The program focuses on project-based activities, business fundamentals, problem-solving, team building, and social events. Interns will support the iManage Cloud Customer Lifecycle, ensuring successful delivery of products and maintaining strategic partnerships with clients. Responsibilities include verifying customer contacts, managing tickets, reviewing interactions, identifying advocates, and writing communications. iManage values passion for learning, self-starting attitude, adaptability, attention to detail, and strong communication skills. They encourage applications from diverse backgrounds, including those who may not meet all qualifications.

Manager Digital Project

Company: Caterpillar

Location: Peoria, IL

Posted Jan 28, 2025

Caterpillar Inc. is seeking a project manager for its Integrated Procurement (IP) platform, the largest ecommerce platform of the company. The role involves overseeing project activities, developing contingency plans, managing a global team, and ensuring adherence to quality standards. The ideal candidate should have strong Excel skills, experience with MS Project, multitasking abilities, technical aptitude, and excellent communication skills. Caterpillar offers a flexible hybrid work environment, competitive compensation, and benefits, including a 401k savings plan, health savings account, and tuition reimbursement. The job description is intended as a general guide and may be subject to change based on organizational needs.

IT Analyst - Applications

Company: Caterpillar

Location: Peoria, IL

Posted Jan 28, 2025

Caterpillar Inc. is seeking a professional with expertise in agile development, data analytics, and ETL processes. The role involves analyzing customer requirements, discerning data accuracies, researching and documenting data specifications, and understanding software development and web technologies. The successful candidate will work with systems integration, database design, and cloud computing. Caterpillar offers a comprehensive total rewards package, including medical, dental, vision coverage, 401k, and potential annual bonuses. The primary locations for this position are East Peoria, IL, Nashville, TN, and Dallas, TX.

Data Engineer Intern

Company: iManage

Location: Chicago, IL

Posted Jan 28, 2025

iManage U offers a paid internship program for students to gain hands-on experience in a dynamic technology company. The program, based in Chicago, runs from June 2nd to August 8th and includes project-based activities, team building, and social events. As a Data Engineer Intern, interns will work with enterprise data assets, implement solutions for business units, and develop ETL solutions. The role requires proficiency in Python, PySpark, and system-specific APIs, as well as a creative mindset for innovative solutions. iManage values diversity and encourages applications from those who may not meet every qualification.

Client Experience Specialist

Company: Renata’s Organic Skincare

Location: Park Ridge, IL

Posted Jan 27, 2025

*Transactional Accuracy:* Process cash and credit transactions following established protocols. *Uphold Standards:* Ensure that all areas, including waiting and…

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

Related Pages