Guest Service Fundamentals Jobs in Chicago, IL

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Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Store Associate

Company: CVS Health

Location: Springfield, IL

Posted Jan 23, 2025

(USA) Personal Shopper - Sam's

Company: Walmart

Location: Oak Park, IL

Posted Jan 23, 2025

The job involves developing and supporting membership by providing information on benefits, promoting products, processing memberships, and meeting sales goals. Safety of the facility is maintained by adhering to safety standards and procedures. Member orders are fulfilled by reviewing, pulling items, scanning, wrapping, and palletizing them. Work assignments are completed by collaborating with team members and adapting to change. Member service is provided by acknowledging members, assisting with purchasing decisions, and resolving issues. The role requires respect for individuals, integrity, customer service, striving for excellence, and acting with humility. Competitive pay, performance-based bonuses, and various benefits are offered, including health, financial, and time-off benefits.

Pharmacy Technician

Company: CVS Health

Location: Chicago, IL

Posted Jan 23, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Springfield, IL

Posted Jan 23, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful trainees can be considered for Operations Supervisor or Shift Supervisor positions, which involve leading store staff, maintaining customer loyalty through excellent service, and handling all customer relations issues. The role requires deductive reasoning, analytical skills, computer skills, and advanced communication abilities. The pay range is $16.00 - $24.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

(USA) Personal Shopper - Sam's

Company: Walmart

Location: Joliet, IL

Posted Jan 23, 2025

Target Security Specialist

Company: Target

Location: Oak Lawn, IL

Posted Jan 23, 2025

Field Sales Representative III, Strategic Accounts, Google Cloud

Company: Google

Location: Chicago, IL

Posted Jan 23, 2025

Google Cloud Platform is seeking a Field Sales Representative (FSR) to lead growth strategy for strategic accounts. The role involves building and deepening executive relationships, understanding customers' businesses, and developing growth opportunities. The FSR will work cross-functionally with multiple teams and Google Partners to maximize business impact. Responsibilities include positioning Google Cloud services, incentivizing cloud migrations, and driving business development. The US base salary range for this full-time position is $110,000-$164,000 + bonus + equity + benefits.

Health Safety & Environmental Manager - Oswego, IL

Company: Griffith Foods

Location: Aurora, IL

Posted Jan 23, 2025

Custom Culinary, a company dedicated to creating high-quality food bases, sauces, and gravies for foodservice and food processing customers, is seeking a Health, Safety & Environmental Manager. The role involves developing, implementing, and improving the company's Health, Safety, and Environmental programs, ensuring regulatory compliance, managing risks, and promoting sustainable practices. The ideal candidate should have a degree in STEM, food manufacturing experience, and at least 3 years of Health and Safety experience in a manufacturing environment. Proficiency in Microsoft Office and HSE Management Systems (ISO 14001 and 45001) is preferred.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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