Guest Service Fundamentals Jobs in Other US Location
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Backend Engineer – Philippines
Company: Horangi Cyber Security
Location: Other US Location
Posted Jan 27, 2025
Bitdefender, a leading cybersecurity company, is seeking motivated backend software engineers to join their high-growth B2B SaaS team. The role involves designing and building cloud-based services for processing and analyzing real-world cloud data to identify security vulnerabilities and risks. The ideal candidate should have a strong interest in cloud technology, experience with AWS and serverless technologies, and proficiency in Python. The role requires participation in all phases of the software development life cycle using Agile Scrum methodology, designing event-driven services, and optimizing backend data processing services. Bonus points for AWS/GCP certifications, Golang experience, NoSQL experience, and relevant information security certifications.
Head of Customer Experience (EE)
Company: Parcelhero
Location: Other US Location
Posted Jan 27, 2025
ParcelHero, a UK-based parcel delivery price comparison site with over 5 million annual visitors and 100+ remote employees, is seeking a Head of Customer Experience. The role involves optimizing the customer journey, managing customer feedback, tracking CX metrics, collaborating with various teams, developing communication strategies, identifying service innovations, leading customer education initiatives, improving processes, and working with training and technology teams. Key skills include a customer-centric mindset, strategic thinking, data-driven decision making, cross-functional collaboration, communication strategy expertise, customer journey mapping, and innovative problem-solving. The ideal candidate should have a Bachelor's degree in business, marketing, or a related field, or equivalent experience. The company offers a dynamic, customer-centric environment, career growth opportunities, and ongoing professional development.
Principal Solutions Engineer, India & SAARC
Company: Cloudflare
Location: Other US Location
Posted Jan 27, 2025
The Principal Solutions Engineer role is a senior position requiring 14+ years of relevant experience. The role involves being a customer-facing, hands-on technologist with domain expertise across the region. The individual will work with strategic accounts to understand their unique business challenges and priorities, defining short and long-term solution architecture with Cloudflare as a centerpiece. The role also includes building and maintaining long-term technical relationships with key accounts, driving strategic conversations with key stakeholders, and representing Cloudflare externally at various events. Desirable skills include experience interacting with senior executives, understanding of customer network and application architectures, and knowledge of various security solutions.
Software Engineer – Philippines
Company: Horangi Cyber Security
Location: Other US Location
Posted Jan 27, 2025
Bitdefender, a leading cybersecurity company, is seeking motivated software engineers to join their APAC engineering team. The role involves designing and building product features for cutting-edge security technologies, from endpoint security to cloud application protection. The ideal candidate should have a bachelor's degree in computer science or related field, at least 2-5 years of software engineering experience, and proficiency in NodeJS, PHP, or Python. They should also be familiar with microservice architecture, NoSQL databases like MongoDB and Redis, and have experience with Kubernetes. The role requires participation in all phases of the software development life cycle, collaboration with a nimble team, and a focus on delivering new features continuously. Bitdefender offers a dynamic culture, opportunities to learn about cybersecurity technology, and the chance to work with a distributed team in Europe and Asia.
Penetration Testing Team Lead - SG
Company: Horangi Cyber Security
Location: Other US Location
Posted Jan 27, 2025
Bitdefender, a leading cybersecurity firm, is seeking an experienced Cybersecurity Pen Testing Team Lead Manager. The role involves leading red team engagements, overseeing a team of skilled professionals, and delivering high-quality services to clients. The ideal candidate should have a minimum of 4 years of experience in cybersecurity, strong technical proficiency, and excellent communication skills. Bitdefender values technical competency and development, offering an annual training budget and opportunities to learn and perform various security assessments.
B2B Sales Representative, Outbound - $65K+ per Year
Company: Spectrum
Location: Other US Location
Posted Jan 27, 2025
Spectrum is seeking a driven, goal-oriented professional for a Telesales Representative position. The role offers a base pay of $1800 per hour, with potential for commissions and incentives, targeting earnings of $3123 per hour or $65K annually. Top performers can earn over $100K annually. The position involves outbound telemarketing B2B sales, promoting Spectrum Business products and services. Uncapped earning potential and the ability to control success make this role ideal for those who thrive in a fast-paced environment. Required qualifications include a high school diploma or equivalent, 2+ years of call center or sales experience, and strong communication skills. Preferred qualifications include B2B sales experience, ICOMS and/or CSG work experience, and customer service and telecommunication sales experience.
Technical Support Specialist (Azure)
Company: AppXite
Location: Other US Location
Posted Jan 27, 2025
AppXite, a software development company based in Riga, Latvia, is seeking a dedicated support expert for their global customers. The role involves technical and operational support, troubleshooting, and collaboration with peers and management. The ideal candidate should have previous support experience in IT, hands-on experience with APIs and SQL, and experience with SaaS applications in Azure. Fluency in English and the ability to work in an international environment are required. The company offers professional training, a B2B contract, and 4 weeks of paid vacation per year.
Team Head Payments Germany
Company: Avaloq
Location: Other US Location
Posted Jan 27, 2025
Avaloq, a Swiss-based wealth management technology provider, is expanding globally with over 2500 employees in 12 countries. They offer a BPaaS model for banking operations, focusing on securities payments, corporate actions, and tax services. Avaloq is seeking an experienced manager for the Payments team in Germany, responsible for enhancing services, maintaining client relationships, and driving strategic initiatives. The ideal candidate should have a university degree, at least five years of managerial experience, and fluency in German and English. Avaloq promotes work-life balance and diversity, offering hybrid and flexible working arrangements.
Head of Customer Experience (SE)
Company: Parcelhero
Location: Other US Location
Posted Jan 27, 2025
ParcelHero, a UK-based parcel delivery price comparison site with over 5 million annual visitors and 100+ remote employees, is seeking a Head of Customer Experience. The role involves optimizing the customer journey, managing customer feedback, tracking CX metrics, collaborating with various teams, developing communication strategies, identifying service innovations, leading customer education initiatives, improving processes, and working with training and technology teams. Key skills include a customer-centric mindset, strategic thinking, data-driven decision making, cross-functional collaboration, communication strategy expertise, customer journey mapping, and innovative problem-solving. The ideal candidate should have a Bachelor's degree in business, marketing, or a related field, or equivalent experience. The company offers a dynamic, customer-centric environment, career growth opportunities, and ongoing professional development.
Product Analyst Customer Lending
Company: GoTo Group
Location: Other US Location
Posted Jan 27, 2025
The Product Analyst role at GoTo Group involves partnering with Product Managers and external stakeholders to understand new product offerings and recommend impactful metrics. The role requires rigorous data analysis, AB experiment design, user behavior analysis, and collaboration with engineering teams. The ideal candidate should have a BS in Statistics, Math, Computer Science, Engineering, Economics, or Business, with at least 3 years of analytical experience. Strong SQL skills, proficiency in Excel/Google Spreadsheets, and experience in creating data pipelines and automated dashboards are essential. The role is critical in empowering users with financial responsibility tools and requires a blend of data analysis, statistical testing, and product management.
Legal Senior Associate
Company: Cermati.com
Location: Other US Location
Posted Jan 27, 2025
The job description outlines a corporate legal role with extensive responsibilities, including drafting and reviewing legal documents, providing business-driven legal advisory, managing external legal service providers, advising on disputes and regulatory matters, and completing corporate secretarial duties. The role requires a Bachelor's degree in Law, preferably with a Master's, and 3-4 years of experience in a corporate legal or compliance function at a fintech or financial institution. Proficiency in Bahasa Indonesia and English is essential, along with strong analytical, research, verbal, and written communication skills, and interpersonal abilities.
Large Corporate Sales (R-16905)
Company: Dun & Bradstreet
Location: Other US Location
Posted Jan 27, 2025
Dun & Bradstreet is seeking a Strategic Account Manager for their Bengaluru office. The role involves identifying new business opportunities, making presentations to CFO/CXO level individuals, managing accounts from lead generation to final delivery, organizing events for customer acquisition, and maintaining a strong sales pipeline. The ideal candidate should have an MBA or relevant postgraduation, 3+ years of corporate B2B sales experience, knowledge of local commercial and industrial belts, strong analytical skills, excellent communication skills, and proficiency in MS Excel, PowerPoint, and Word. The role requires working cohesively with team members, direct supervision from the RM, and primary external interactions with decision-makers at MNCs, large Indian corporates, PSUs, and banks. Primary internal interactions include the operations team, finance, HR, facility, and IT infrastructure heads of other SBUs.