Guest Service Fundamentals Jobs in Other US Location
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Team Lead, Customer Success(High Touch)
Company: Sophos
Location: Other US Location
Posted Jan 24, 2025
Sophos, a global leader in cybersecurity, is seeking a Customer Success Team Lead with leadership and relationship management skills. The role involves leading a team of Customer Success Managers, handling complex issues, collaborating with cross-functional teams, and fostering a culture of innovation and professional development. The ideal candidate should have at least 3+ years of leadership experience in a Customer Success role, preferably in cybersecurity, and possess strong presentation, communication, and project management skills.
Strategic Energy Lead
Company: Meridian Energy
Location: Other US Location
Posted Jan 24, 2025
Meridian, the largest producer of renewable electricity in Aotearoa, is seeking an experienced sales and service leader to join their Retail team. The role involves delivering innovative energy solutions, fostering strategic relationships with high-value customers, and leading a Customer Hub of Business Development Managers and Technical Sales Engineers. Meridian values diversity, work-life balance, and offers a competitive salary package, enhanced leave provisions, healthcare, and wellbeing programs. The company is committed to New Zealand's energy transformation and decarbonization efforts.
Senior Marketing Automation Specialist
Company: Wave HQ
Location: Other US Location
Posted Jan 24, 2025
Wave is a company that values small businesses and offers them a comprehensive financial management solution. They are seeking a Senior Marketing Automation Specialist to build and execute customer communications across various channels, optimize outbound communications, and develop audience segmentation strategies. Wave promotes a diverse and inclusive culture, offering flexible work arrangements, continuous learning opportunities, and competitive benefits. They have been recognized as one of Canada's Top Ten Most Admired Corporate Cultures and Great Places to Work.
Senior Software Engineer
Company: Instawork
Location: Other US Location
Posted Jan 24, 2025
Instawork, a leading flexible work app for local hourly professionals, is seeking a seasoned engineer with 47 years of experience in high traffic web/mobile applications. The ideal candidate will design, develop, and deploy scalable software solutions, prioritize high-impact projects, and collaborate with cross-functional teams. Instawork offers a fast-paced environment, competitive perks, and a strong commitment to its values, including bias for action, acting like an owner, always be learning, and empathy, trust, and candor.
Senior Territory Account Executive, CEE Markets - Russian Speaking
Company: Cloudflare
Location: Other US Location
Posted Jan 24, 2025
Cloudflare is seeking a sales professional with a technical background to focus on acquiring and expanding customer accounts in Central Eastern Europe, specifically in Uzbekistan, Kazakhstan, and Azerbaijan. The role involves developing and executing a comprehensive account territory plan, driving new business acquisition and customer expansion, building a robust sales pipeline, understanding customer use cases, and crafting compelling value propositions for Cloudflare services. The ideal candidate should have direct B2B sales experience, a solid understanding of cloud infrastructure and security, and strong interpersonal and organizational skills. Fluency in Russian is required.
Engagement Manager
Company: Nexthink
Location: Other US Location
Posted Jan 24, 2025
Nexthink, a leader in digital employee experience management software, is seeking an Engagement Manager to manage professional services engagements. The role involves forecasting service bookings and revenue, defining service scope, managing project oversight, supporting the sales organization, and handling administrative responsibilities. The ideal candidate should have strong project management skills, excellent organizational and communication abilities, and experience in services management and customer-focused delivery. The company offers a competitive compensation package, flexible work model, comprehensive benefits, and opportunities for professional growth.
Talent Acquisition Specialist
Company: Megaport
Location: Other US Location
Posted Jan 24, 2025
Megaport, a global leader in Network as a Service (NaaS), is seeking a Talent Acquisition Specialist. The role involves leading recruitment efforts across North and South America, aligning hiring strategies with global business goals, and collaborating with diverse teams. The ideal candidate should have 2 to 3+ years of recruitment experience, proven skills in building relationships with hiring managers, and a track record of meeting hiring goals while maintaining a focus on quality, diversity, and a positive candidate experience.
Manager, Software Engineering - Open Logic
Company: Perforce Software
Location: Other US Location
Posted Jan 24, 2025
Perforce Software Inc. is seeking a Manager Software Engineering to lead technology roadmap, hire and retain top engineering talent, and manage teams towards excellence and agility. The role involves end-to-end responsibility for software product delivery, driving Agile methodology, and providing hands-on technical support. The ideal candidate should have extensive experience in CC++, Java, and enterprise level systems software, along with strong leadership, communication, and collaboration skills. A bachelor's degree in computer science or equivalent experience is required, along with 12+ years of relevant professional experience in software development, preferably with complex enterprise-grade systems. Experience with AIML tools, CICD, and Agile teams is desired. Perforce offers a rewarding career with opportunities for growth and collaboration in a global company.
Senior Analytics Engineer
Company: Wave HQ
Location: Other US Location
Posted Jan 24, 2025
Wave is seeking a Senior Analytics Engineer with extensive experience in data modeling and transformation, particularly using dbt. The role involves building and curating the data warehouse, collaborating with various teams, and driving data-driven decisions. The ideal candidate should have at least 5 years of experience in Analytics Engineering, proficiency in dbt, and experience with cloud infrastructure like AWS. They should also be comfortable coding in Python and have experience with BI tools like Looker. The company values diversity, inclusivity, and continuous growth, offering a supportive work environment with flexible work arrangements and comprehensive benefits.
CX Project Manager
Company: Xero
Location: Other US Location
Posted Jan 24, 2025
Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The company's purpose is to improve the lives of small business owners, advisors, and communities worldwide. They are seeking a Customer Experience Project Manager to lead strategic projects, manage risks, and drive continuous improvement in CX. The role involves planning, implementing, and delivering projects, identifying and mitigating risks, and collaborating with stakeholders. Xero offers generous benefits, including paid leave, wellbeing programs, and career development opportunities.
Customer Success Manager(High Touch)(5 Vacancies)
Company: Sophos
Location: Other US Location
Posted Jan 24, 2025
Sophos is a global cybersecurity leader offering advanced security solutions including MDR and incident response services. The company defends over 600000 organizations and 100 million users worldwide. The Customer Success Manager role focuses on strategic customers, managing accounts, and ensuring satisfaction and maximizing customer value. The role involves creating success plans, delivering an outstanding customer experience, and coordinating activities across various teams. The ideal candidate should have 3+ years of experience in customer success, strong communication skills, and technical acumen.
SOC Team Lead
Company: BlueVoyant
Location: Other US Location
Posted Jan 24, 2025
BlueVoyant is seeking a SOC Team Lead for a hybrid role in Cork, Ireland. The position involves a Panama shift schedule and requires 2-3 days on-site. The team lead will supervise and mentor security analysts, manage workload, communicate with clients, and ensure efficient incident response. Key qualifications include strong teamwork skills, experience in managing technical contributors, and advanced knowledge of network protocols and systems. Preferred qualifications include experience in vulnerability analysis, intrusion analysis, and relevant certifications. BlueVoyant is a cybersecurity firm offering active prevention and defense across organizations and supply chains.