Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Senior Android Engineer - Payments

Company: Airbnb

Location: USA

Posted Dec 12, 2024

Airbnb is a trusted marketplace and travel community that values trust and easy-to-use payment services. They are building a world-class payments platform that moves billions of dollars in 191 countries with 75 currencies. The role involves building mobile-first payment experiences, collaborating with cross-functional teams, and working on recent projects like localized payment options and earnings dashboards.

Senior Manager - Sales Operations

Company: Airbnb

Location: USA

Posted Dec 12, 2024

The text highlights the role of the Chief Business Officer organization in driving Airbnb's growth and expansion efforts worldwide. It emphasizes the team's focus on business strategy, quality supply, and international expansion to facilitate millions more host and guest connections. The Senior Manager Sales Operations is expected to lead the Sales Operations team, drive strategic programs, and define local market strategies to accelerate Airbnb's growth. The role requires 12+ years of experience, strong problem-solving skills, and experience in sales operations, presales, customer success, Salesforce, and GSuite. The position is remote-eligible with occasional work at an Airbnb office or attendance at offsites.

VP - Enterprise Applications and IT

Company: Restaurant365

Location: USA

Posted Dec 12, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and back-office operations. The company values empowering team members, producing top-notch results, and elevating skills. The VP Enterprise Applications and IT will lead enterprise-wide technology transformation, establish best-in-class data governance, and drive growth. The role requires 15+ years of experience in developing and implementing enterprise systems, data amp analytics, and data science and analytics strategies.

Vice President - Strategy and Business Operations

Company: Sprout Social

Location: USA

Posted Dec 12, 2024

Sprout Social is looking to hire a Vice President of Strategy and Business Operations to their Product team. The role involves establishing the strategy and business operations craft at Sprout, driving the organization forward, and making key resourcing decisions. The ideal candidate should have a strong vision and operational expertise, experience in business strategy and operations, and be able to act as a thought partner and strategic advisor to executive leaders. The role offers a competitive salary, benefits program, and opportunities for growth and development.

Account Executive, New Business (Mid-Market)

Company: Apollo.io

Location: USA

Posted Dec 12, 2024

The Role of an Account Executive at Apolloio involves driving new business growth for the foundational New Business sales team. The role requires identifying high-value prospects, initiating meaningful conversations, and closing deals to drive customer success. The position involves leveraging Apollo's state-of-the-art sales tools, including their own platform, to become an expert in outbound prospecting and solution selling. The goal is to own the entire sales cycle from prospecting through close and activation for MidMarket and Enterprise companies not leveraging Apollo today. The role also involves developing strategies for hunting, demoing the product, and closing opportunities with multiple internal and external stakeholders to meet quarterly and annual goals. The focus is on results, pipeline generation, revenue, and forecast accuracy, with the ability to lead and inspire others across the organization. The role requires navigating internal and external stakeholders, including C-suite executives and cross-functional partners, and collaborating with product design, solutions, and engineering teams to incorporate customer feedback.

Policy Manager - Business Expansion

Company: Airbnb

Location: USA

Posted Dec 12, 2024

The text describes a job posting for a Policy Manager to coordinate policy guidance on new business initiatives as Airbnb expands. The role requires experience in public policy, government relations, and working with cross-functional teams. The ideal candidate should be passionate about Airbnb's mission and have experience working in fast-moving environments. The position is remote-eligible but must be lived in a state where Airbnb has a registered entity.

Client Platform Engineer

Company: Stripe

Location: USA

Posted Dec 12, 2024

Stripe is a financial infrastructure platform for businesses, offering a secure and reliable way for companies to accept payments and grow. The Client Platform Engineering CPE team is seeking a generalist engineer to join their team, responsible for managing and improving the security, reliability, and automation of their fleet of devices. The ideal candidate will have experience with code-based configuration management tools, software development languages, and infrastructure as code using declarative configuration files.

Account Manager

Company: QuinStreet

Location: USA

Posted Dec 12, 2024

CloudControlMedia LLC is seeking an experienced Account Manager with a background in paid search and social media to manage client relationships, develop marketing strategies, and manage budgets. The position offers a salary range of $50,000 - $85,000, performance bonuses, and employee benefits.

Lifecycle Marketing Manager

Company: Gomotive

Location: USA

Posted Dec 12, 2024

Motive is a company that provides a single system for safety operations, finance teams, and drivers to manage vehicles, equipment, and fleet-related spend. They serve over 120,000 customers across various industries and are seeking a data-driven Lifecycle Marketing Manager to lead lifecycle marketing efforts for their enterprise B2B audience.

Director - Lifecycle Growth & Revenue

Company: ActiveCampaign

Location: USA

Posted Dec 12, 2024

The Director of Lifecycle Growth and Revenue will play a key role in driving growth as part of the ActiveCampaign revenue and performance team. They will develop, implement, and optimize lifecycle strategies to drive upgrade and expansion revenue and retention. The team is responsible for conversion and revenue strategies in the post-trial phases, including retention. The Director will drive cross-functional collaboration and alignment to develop and implement innovative lifecycle strategies that improve conversion rates and drive revenue expansion through the post-trial funnel.

Director - Marketing Strategy & Planning

Company: ActiveCampaign

Location: USA

Posted Dec 12, 2024

The Director Marketing Strategy and Planning role at ActiveCampaign is a key leadership position responsible for driving the effective operationalization of the marketing strategy and annual plans. The role involves operationalizing the marketing strategy, developing and optimizing marketing rhythms and processes, building cross-functional collaboration, maintaining oversight of marketing investments, facilitating meetings, driving prioritization and focus, and serving as a trusted advisor to the CMO. The role requires 12+ years of marketing experience, SaaS experience, and a bias to action. The company, ActiveCampaign, is a global multicultural company with a focus on innovation and success. They hold the highest customer satisfaction rating among Marketing Automation ECommerce Personalization Landing Page Builders and CRM solutions on G2com and have been named the Top Rated Email Marketing Software on TrustRadius.

Senior Staff Machine Learning Engineer, Ads Optimization

Company: Reddit

Location: USA

Posted Dec 12, 2024

Reddit offers a flexible workforce with opportunities for remote work from the US and Canada. The company generates revenue through advertising and distinguishes itself by attracting advertisers who want to connect with a specific target audience. The Advertiser Optimization team builds ad campaign optimizations and is responsible for a central part of the ads delivery system. The team conducts experiments to measure the impact of improvements to these systems. As a Senior Staff Machine Learning Engineer, you will work closely with technical leaders to build new advertiser optimization products and lead a team of engineers.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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