Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Staff Machine Learning Engineer

Company: generalmotors

Location: USA

Posted Dec 11, 2024

The role of ML Engineer at GM is to drive the vision and execution of the Marketing Experimentation and Optimization Platform. The individual will collaborate with cross-functional teams, work closely with stakeholders, and develop platforms, tools, and democratized capabilities to optimize ROI. The candidate should have a Bachelor's degree in computer science, Data Science, or a related quantitative field, and 58+ years of experience in full-stack software development, machine learning, data science, or quantitative insights. The role is based remotely with the expectation of reporting to Atlanta, Austin, Detroit, Warren, or Mountain View three times a week.

Senior Hardware Recruiter

Company: Red Cell Partners

Location: USA

Posted Dec 10, 2024

Red Cell Partners is an incubation firm building and investing in tech companies that are bringing revolutionary advancements to market in healthcare, cyber, and national security. They are seeking a Senior 1099 Recruiter to join their team on a remote contract basis to recruit top-tier talent for hardware roles in their power engineering startup incubation. The contract is for a minimum of 3 months and may be extended for the right fit.

Referral Coordinator

Company: Pair Team

Location: USA

Posted Dec 11, 2024

Pair Team is a mission-driven organization improving wellbeing of underserved communities by connecting them to high-quality care. They build local partnerships, provide wraparound clinical services, upskill CBO staff, and utilize data-driven technology. They have a strong commitment to integrity, embracing challenges, breaking walls, acting beyond oneself, and caring for patients, partners, and one another.

Solutions Consultant - Health Insurance

Company: Gradient AI

Location: USA

Posted Dec 11, 2024

Gradient AI is a leading provider of AI solutions for the Group Health and PampC insurance industries. Their solutions improve loss ratios and profitability by predicting underwriting and claim risks with greater accuracy, reducing quote turnaround times and claim expenses through intelligent automation. The company's SaaS platform leverages a vast industry data lake, providing insurers with high-resolution, data-driven insights. Gradient AI has experienced strong growth and recently raised $56 million in Series C funding. They are looking for a Solutions Consultant to drive effective implementations of their predictive analytics AIML solutions for underwriting and claims health clients.

Senior Customer Success Manager

Company: Freshworks Inc

Location: USA

Posted Dec 11, 2024

Freshworks is a company that provides cloud-based software solutions for customer experience, CRM, and IT service management. They offer a suite of products including Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. The company is recognized for its TrustRadius Top Rated Software ratings and G2 Best of Awards. As a Senior Customer Success Manager, you would work with large and strategic customers to help them realize the value of the software and drive customer success.

Growth Marketing Manager

Company: Arcesiumllc

Location: USA

Posted Dec 11, 2024

Arcesium is a global financial technology firm seeking a highly experienced Growth Marketer to join their team. The ideal candidate will have experience in enterprise SaaS companies and a proven track record of implementing successful product-led growth strategies. The role is critical to the company's continued expansion and market leadership.

People Operations Coordinator

Company: Common App

Location: USA

Posted Dec 10, 2024

Common App is a national not-for-profit organization dedicated to the pursuit of access equity and integrity in the college admission process. They support more than 1 million students, one-third of whom are first-generation, as they apply to over 1000 diverse member colleges and universities using their free online application. They are currently searching for a People Operations Coordinator to support People Operations initiatives and ensure a supportive, transparent, and consistent employee experience.

Engineering Manager, Growth

Company: Gusto

Location: USA

Posted Dec 11, 2024

Gusto is a modern online people platform that helps small businesses take care of their teams. They offer full-service payroll, health insurance, 401ks, expert HR and team management tools. With offices in Denver, San Francisco, and New York, they serve over 300,000 businesses nationwide. The company is committed to building a collaborative and inclusive workplace. The role of Engineering Manager for the Payroll Onboarding Team involves empowering a team of engineers to make the flow simple and easy for companies new to Gusto. The team is tasked with leveraging technologies like OCR and AI to build a human-centric onboarding flow. The company offers a competitive cash compensation amount for this role, with final offer amounts determined by multiple factors.

Sales Executive

Company: G-P

Location: USA

Posted Dec 11, 2024

Global Partners is a company that aims to break down barriers to global business and enable opportunities for everyone. They have a remote-first and diverse team worldwide, with a focus on innovation, personal growth, and recognition. They offer an industry-leading SaaS-based global employment platform that enables customers to expand into 180+ countries. The company values its employees and offers excellent benefits and perks. They are looking for a Sales Executive with 5+ years of experience in technology sales, data-related software, and cloud-based applications.

Head of Global Travel - Sales

Company: StackAdapt

Location: USA

Posted Dec 11, 2024

StackAdapt is a remote-first company looking for a sales professional with strong relationships in the travel industry and major advertising brands to drive revenue and activation across their travel advertising solutions. The role involves cross-functional collaboration, programmatic travel solutions sales, building travel playbooks, hiring and training a sales team, and more.

Senior Software Engineer - Experimentation (Nimbus)

Company: Mozilla

Location: USA

Posted Dec 11, 2024

Mozilla Corporation is a nonprofit that has shaped the internet for the better over the last 25 years. They are looking for a new engineer to join their Nimbus team, which focuses on automated experimentation and feature delivery. The role involves designing and building robust scalable systems, helping reimagine content personalization, participating in mentoring and knowledge sharing, and being accountable for the operation of services. The candidate should have at least 4 years of professional experience in software engineering, Python or Rust, and experience with API design and development. They should also have experience with distributed teams and good communication skills. Mozilla offers generous performance-based bonus plans, rich medical dental and vision coverage, and other benefits.

Transportation Claims Resolution Specialist

Company: Reserv, Inc

Location: USA

Posted Dec 10, 2024

Reserv is an insurtech company that specializes in creating and incubating cutting-edge AI and automation technology to simplify and streamline the claims process. They are seeking highly organized and customer-focused Transportation Claims Adjusters to join their team. The role involves speaking with customers, handling an inventory of claims, and delivering service to all constituents. The ideal candidate is motivated, growth-oriented, and passionate about the customer experience. They should be able to find the right exit ramp for claim resolution, be curious, antistatus quo, and communicate effectively.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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