Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Senior Manager - Go to Market Analytics

Company: Sprout Social

Location: USA

Posted Dec 07, 2024

Sprout Social is looking to hire a Senior Manager Go to Market Analytics for their Sales and Success team. The role involves driving data-driven decision making, leading and developing a high-performing team, and optimizing revenue operations forecast. The minimum qualifications include 8+ years of experience in data analytics, business intelligence, or a related field, 5+ years of experience leading and managing teams, strong proficiency in SQL and advanced Excel skills, and deep experience with data visualization and BI tools. The role also requires experience with advanced statistical modeling or machine learning techniques. The ideal candidate will have strong analytical and problem-solving skills, excellent communication and presentation skills, and the ability to work independently and collaboratively. The role offers a comprehensive benefits program, including insurance, flexible paid time off, parental leave, wellness initiatives, ongoing education and development opportunities, and a growing corporate social responsibility program.

Senior Training Lead

Company: InDebted

Location: USA

Posted Dec 07, 2024

InDebted is a global company providing debt collection solutions using technology and human touch. They use AI and machine learning to personalize the collections journey and promote positive customer experiences. The company is rapidly expanding and has recently completed a Series C funding round. They are looking for a training and development professional with extensive experience in customer service environments and training across various channels.

L1 EUX Engineer

Company: Bluemantis

Location: USA

Posted Dec 07, 2024

The Support Center Analyst AAT provides first line technological support to Managed Services contracted clients. They are responsible for problem determination, incident recording, and resolution of customer issues. This is an entry level position focused on end user account administration tasks.

Senior Security Analyst

Company: DirectDefense

Location: USA

Posted Dec 07, 2024

DirectDefense is seeking a Senior Security Analyst to join their elite team of Security Analysts. The role involves actively hunting for evidence of compromise within clients' environments, providing actionable remediation guidance, and working with brilliant people to spot, track, and eradicate hackers and malware. The team offers a supportive work environment, competitive benefits, and a commitment to providing world-class services.

Chief Revenue Officer

Company: Flipside Crypto

Location: USA

Posted Dec 07, 2024

The Chief Revenue Officer at Flipside will lead the company's revenue strategy and execution, driving growth across sales, marketing, and service delivery. The role requires a unique blend of analytical precision and strategic vision to transform data-driven insights into sustained revenue expansion. Flipside uses a proprietary wallet scoring methodology to drive ecosystem awareness, acquisition, and activation, having catalyzed billions in value creation for partners like Solana, Avalanche, NEAR, and Aptos. The ideal candidate will have 15+ years of revenue leadership experience, a proven track record of scaling revenue, and deep understanding of Web3 technology and blockchain ecosystems.

Host Communications Strategy Lead

Company: Airbnb

Location: USA

Posted Dec 07, 2024

The text describes a job posting for a Community Manager position at Airbnb. The role involves managing outbound communications in global and two-way channels, driving communications and go-to-market strategies, and collaborating with various teams to oversee communications and campaigns. The ideal candidate should have a blend of strategic communications and marketing backgrounds, experience collaborating with technical and creative teams, and a passion for Airbnb's mission and community.

Sr. Manager - Engineering, Enterprise Applications

Company: Cribl

Location: USA

Posted Dec 07, 2024

This is a high-level opportunity for a Sr Manager of Engineering on Enterprise Applications at Cribl. The role involves leading the design and execution of the Enterprise Applications strategy, managing a team of developers and administrators, and collaborating with Product Managers. The successful candidate will have 5+ years of experience as a Salesforce developer/architect, 3+ years of team management experience, and extensive knowledge of Salesforce architecture. The role offers a competitive salary, benefits package, and the opportunity to work in a fast-growing SaaS company.

Staff AI Product Engineer

Company: Modern Health

Location: USA

Posted Dec 07, 2024

The Role: We are seeking an AI Product Engineer to join our small but agile AI team. The mission is to deploy responsible AI within the Modern Health ecosystem. The AI Product Engineer will work on developing and implementing AI-powered products incorporating LLMs, embeddings, and other ML/AI technologies into Modern Health's experiences. The position is not eligible for performance in Hawaii. The role involves providing technical leadership on a new team prototyping and experimenting with new AI features, productionizing and shipping AI integrations into Modern Health's core product, collaborating with cross-functional teams to deliver product features on time, and staying up-to-date with the latest AI technologies and trends.

Director, Go To Market Operations

Company: CloudFactory

Location: USA

Posted Dec 07, 2024

This job posting is for a dynamic Revenue Operations Leader to drive and optimize revenue processes at a leading AI company. The role involves overseeing the entire revenue generation process, collaborating with various departments, optimizing processes, managing revenue streams, and implementing technology solutions. The company offers competitive salary, comprehensive benefits, and the opportunity to work with a forward-thinking AI team.

Lead Business Analyst - Healthcare

Company: Nuna

Location: USA

Posted Dec 07, 2024

The text discusses Nunas products, which aim to simplify the operationalization of value-based care. The role involves working with a cross-functional team to develop new iterations of Nunas products, understand payers and providers' needs, and collaborate with Product Managers, Engineering, and Design to extend Nunas products. The role requires a Bachelor's degree, 5+ years of experience in healthcare data and payer processes, and strong communication skills.

Customer Success Manager - SMB

Company: Cobalt

Location: USA

Posted Dec 07, 2024

Cobalt is looking for a top customer success manager to join their SMB team and help customers build and grow successful security testing programs. The candidate will own the overall relationship with assigned clients, increase adoption, ensure retention, drive increased growth and satisfaction, establish a trusted strategic advisor relationship with each assigned client, develop, prepare and nurture customers for advocacy, build successful security testing programs for their customers, act as the voice of the customer internally, monitor day-to-day service execution and customer satisfaction, work with customers to establish critical goals or other key performance indicators, manage the annual renewal process for customers, work to identify and develop upsell opportunities, program manage account escalations, interface with internal and external C-level executives, and team directly with Sales to build a great customer experience.

Sr. Enterprise CSM

Company: Cobalt

Location: USA

Posted Dec 07, 2024

Cobalt is looking for a top customer success manager to join their Enterprise team and help customers build and grow successful security testing programs. The candidate will own the overall relationship with assigned clients, increase adoption, ensure retention, and drive increased growth and satisfaction. They will also establish a trusted strategic advisor relationship with each assigned client and drive continued value of their products and services.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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