Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Principal Product Manager - Trust & Connectivity

Company: Twilio

Location: USA

Posted Oct 11, 2024

Twilio is hiring a Global Voice Routing Principal Product Manager to lead the Elastic SIP Trunking team. The role requires a strong understanding of data processing, telecommunications networks, and UI/UX design principles. The company values diversity, equity, and inclusion, and offers a range of benefits to its employees.

Call Center Representative

Company: EverService

Location: USA

Posted Oct 11, 2024

Nexa Healthcare is a call center organization that serves as a solutions partner in the healthcare industry. The company culture is people-focused, and employees are passionately engaged with their work. The job description is for a customer service representative who will manage calls for healthcare clientele, including private practice hospitals and hospice services.

Professional Services Consultant

Company: Menlo Security

Location: USA

Posted Oct 11, 2024

Menlo Security is a company that enables secure connections, communication, and collaboration. They are looking for a senior technical individual contributor to join their services team, who will provide strategic and tactical guidance to customers, and work with key stakeholders to review business and operation challenges.

Security Consultant, Operational Technology

Company: Guidepointsecurity

Location: USA

Posted Oct 11, 2024

GuidePoint Security is a rapidly growing company looking for an OT Security Consultant with experience in OT security, network architecture, and cybersecurity. The company offers a range of benefits, including remote work, flexible time off, and a retirement plan.

Director of Strategic Accounts

Company: Tanium

Location: USA

Posted Oct 11, 2024

Tanium is looking for a Director of Strategic Accounts to generate opportunities and position the Tanium platform within assigned territories and accounts. The successful candidate will have significant enterprise software sales experience, a strong team mentality, and excellent communication and presentation skills.

Director of Customer Success

Company: Procore Technologies

Location: USA

Posted Oct 11, 2024

The job description is for a Director of Customer Success at Procore Technologies, a company that provides cloud-based construction management software. The role involves leading and managing a customer-facing team, developing customer success strategies, and building strong customer relationships.

People Operations Coordinator

Company: CaptivateIQ

Location: USA

Posted Oct 11, 2024

CaptivateIQ is a leading sales commission platform seeking a People Operations Coordinator to join their team. The role involves providing excellent employee experience, ensuring timely administrative execution, and supporting benefits and perks administration.

Lead Experience Designer - Production (Library)

Company: Airbnb

Location: USA

Posted Oct 11, 2024

Airbnb is seeking a seasoned Production Designer to build and deploy design asset libraries and supporting processes to support their annual product launch cycle. The ideal candidate has a deep understanding of creating detailed production libraries, redlining complex designs, and refining design systems for consumer-facing products.

Director of Strategic Accounts

Company: Tanium

Location: USA

Posted Oct 11, 2024

Tanium is looking for a Director of Strategic Accounts to generate opportunities and position the Tanium platform within assigned territories and accounts. The ideal candidate has significant enterprise software sales experience, a strong team mentality, and excellent communication and presentation skills.

Project Manager

Company: Kontakt.io

Location: USA

Posted Oct 11, 2024

Kontaktio is a company that builds technologies to transform buildings into indoor spaces. They are seeking a motivated and detail-oriented Project Manager to join their team. The company is growing and is looking for a self-starter who thrives in a fast-paced environment.

Customer Success Specialist

Company: ECP

Location: USA

Posted Oct 11, 2024

ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. The company is looking to expand its customer base and develop new products to improve the quality of life for seniors and improve clinical business compliance and operational performance for its customers.

Business Intelligence Analyst

Company: Miaplaza

Location: USA

Posted Oct 11, 2024

The job posting is for a Data Analyst position at Miaplaza Inc, a company that delivers innovative educational experiences. The role involves empowering teams to make data-driven decisions, working closely with stakeholders, and developing BI solutions. The company offers a competitive compensation package, flexible working hours, and a fast-growing environment.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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