Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Product Lead - Connected Accounts

Company: Airbnb

Location: USA

Posted Jan 30, 2025

Airbnb's Trust and Safety team, composed of various professionals, aims to build trust and safety in the platform by creating community standards, policies, and using machine learning models to detect risks. The role of a Platform Product Manager on the Connected Accounts team involves conceptualizing, building, and evangelizing Graph ML models to improve safety across different domains. The ideal candidate should have 12+ years of product management experience, 4+ years in AI/ML product management, and a deep understanding of Graph ML modeling.

Senior Salesforce Administrator

Company: CALSTART

Location: USA

Posted Jan 30, 2025

CALSTART, a mission-driven organization focused on transportation decarbonization and clean air, is seeking a Senior Salesforce Administrator. The role involves managing, optimizing, and enhancing the Salesforce environment to meet complex business requirements. The SSA will collaborate with various teams to develop strategic solutions, customize Salesforce, and ensure alignment with organizational policies. The position is remote with light travel requirements. CALSTART values transparency and offers competitive compensation, comprehensive benefits, and a supportive work environment.

Senior Software Engineer - Frontend

Company: AffiniPay

Location: USA

Posted Jan 30, 2025

The company is seeking a Senior Software Engineer with a focus on Frontend to modernize their MyCase product. The role involves designing and implementing scalable applications, utilizing reusable component libraries, collaborating with product teams, modernizing web applications, pioneering in Frontend technologies, establishing best practices, mentoring engineers, working closely with UX teams, supporting software deployments, driving technology initiatives, staying updated with industry trends, and having a drive for perfection in web development.

Engineering Manager - Ads Server Platform

Company: Reddit

Location: USA

Posted Jan 30, 2025

Reddit is seeking a seasoned Engineering Manager to lead its Ads Infrastructure team. The role involves coaching, hiring, and leading a team of infrastructure engineers, setting a vision for the team's roadmap, and collaborating with various product and platform teams. The ideal candidate should have 8+ years of industry experience as a SWE, 3+ years managing engineering teams, and 2+ years as a tech lead. Preferred qualifications include experience with container orchestration, message queuing services, data processing frameworks, key-value stores, document-based DBs, and ML Ops. Benefits include comprehensive healthcare, 401k matching, workspace benefits, personal and professional development funds, family planning support, flexible vacation, 4+ months paid parental leave, and paid volunteer time off.

Software Engineering Manager

Company: AffiniPay

Location: USA

Posted Jan 30, 2025

The job posting is for a Software Engineering Manager role, which involves leading engineering teams, developing scalable applications, building modern frontend technologies, participating in hiring, managing engineers, ensuring high software quality, collaborating with UX, supporting deployments, communicating with stakeholders, driving technology initiatives, staying updated with industry trends, and providing technical expertise. The ideal candidate should have a BS in Computer Science, 7+ years of experience in large-scale solutions, 2+ years of team management, experience with cloud technologies, fullstack web development, Ruby on Rails, React, NodeJS, NextJS, SaaS applications, and strong teamwork and documentation skills.

Technical Due Diligence Consultant (Spanish Speaking)

Company: Crosslake Technologies LLC

Location: USA

Posted Jan 30, 2025

Crosslake is a firm that supports technology-driven changemakers by providing services such as technical due diligence, solution design, and implementation. They value service, curiosity, credibility, commitment, and creativity. Crosslake is seeking a seasoned professional with 15+ years of experience in software development roles, strong technical acumen, and the ability to work remotely. The ideal candidate should be action-oriented, willing to learn, and passionate about team development. A bachelor's degree in Computer Science or a related field is preferred but not required.

Payroll Consultant

Company: BPM LLP

Location: USA

Posted Jan 30, 2025

The text describes a job opportunity for a payroll expert with extensive experience in various payroll systems. The role involves processing payroll data, providing guidance on payroll-related matters, communicating with constituents, performing audits, staying updated on payroll legislation, and maintaining accurate records. The candidate should be a strategic thinker, proactive problem solver, and effective communicator. The company, BPM, values its employees, offers flexible work arrangements, and has a people-centered culture. The job pays between $35 and $60 per hour.

Senior Data Scientist - Quality

Company: Airbnb

Location: USA

Posted Jan 30, 2025

Airbnb, founded in 2007, has grown to over 4 million hosts and 1 billion guest arrivals worldwide. The company's Guest & Host organization, responsible for web and native apps, seeks a Senior Data Scientist to improve quality and reliability of guest trips. The role involves developing models, conducting causal analysis, and designing experiments to enhance Airbnb's quality strategy. The ideal candidate should have 5+ years of industry experience in Data Science, a background in economics, statistics, and experimentation, and excellent communication skills.

2025 Summer Intern - Customer Success

Company: Workiva

Location: USA

Posted Jan 30, 2025

The text announces a job opportunity for a Customer Success Intern, with a detailed timeline for application, interview, offer, and start dates. The role involves creating and implementing customer documents, collaborating with cross-functional teams, and providing excellent customer service. Minimum qualifications include being enrolled in a degree-seeking program, preferably in business. Preferred qualifications include strong communication and leadership skills, a professional personality, technical savviness, and the ability to work independently. The company offers a competitive salary, 401k participation, paid sick leave, and a unique learning experience.

Provider Recruiting Associate

Company: Modern Health

Location: USA

Posted Jan 30, 2025

Modern Health is seeking a skilled Provider Recruiting Team member to recruit and onboard mental health professionals. The ideal candidate should have a degree or experience in HR, Psychology, or a related field, with 2+ years of recruitment experience in the mental health or coaching industry. They should possess strong organizational skills, excellent communication, and empathy. The role involves recruiting therapists, developing strategies to meet targets, and ensuring a positive candidate experience. Benefits include health insurance, flexible spending, access to coaches, generous time off, professional development stipend, 401k, and more.

Project Controls Pricing Analyst

Company: Coforma

Location: USA

Posted Jan 30, 2025

Coforma is seeking a Project Controls Pricing Analyst to join their distributed team. The role involves providing business operations support, determining pricing strategy, developing accounting plans, and analyzing financial performance. The ideal candidate should have experience in project controls, pricing analysis, and accounting. Responsibilities include analyzing financial performance, modeling future potential, providing pricing and estimating analysis, developing pricing models, and conducting submission quality checks. The salary range is $117,420 to $143,170, based on the candidate's competency level. This is a US-based remote position open to applicants in select states. Coforma values inclusivity and diversity, and does not require a degree or specific work experience for this role.

NetSuite Developer

Company: Yubico

Location: USA

Posted Jan 30, 2025

Yubico, founded in 2007, is a global company specializing in security keys. Their mission is to make secure login easy and accessible for everyone. They offer freedom and flexibility to employees, with a strong focus on diversity, equity, and inclusion. Yubico's products are used by Fortune 500 companies, government agencies, and individuals worldwide. They recently went public on Nasdaq Stockholm Main Market. The company values employee wellbeing, offering comprehensive benefits and a strong company culture. They are currently seeking a NetSuite Developer to join their Business Operations Team.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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