Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Campaign Solutions Manager - Security

Company: Pax8

Location: USA

Posted Jan 20, 2025

The Campaign Solutions Marketing Manager is a crucial role in the Americas marketing team, responsible for developing and executing GTM strategies for Pax8 Security solutions. This data-driven marketer advises on marketing strategy, supports a full security stack, and drives growth through new acquisition, cross-sell, upsell, and retention. The role requires strong cross-functional leadership, communication skills, and the ability to thrive in an agile environment. Ideal candidates have 46+ years of B2B marketing experience, proven experience in Campaign Solutions or Campaign Management, and expertise in managing multiple projects in a cross-functional work environment.

Salesforce Experience Leader

Company: TTEC Digital

Location: USA

Posted Jan 19, 2025

TTEC Digital is seeking a Salesforce Experience Leader for a fully remote position based in the US. The role involves leading engagements with enterprise clients, setting objectives and vision, experience design consulting, and advising C-Suite leaders. The ideal candidate should have 8+ years of experience in leadership-based delivery roles, cross-platform Salesforce experience, and an enterprise client portfolio of 10+ years. The role also involves working with other technology portfolios and Salesforce direct teams, and participating in an annual incentive program. TTEC Digital has been certified as a Great Place to Work 2024-2025.

Chief Information Security Officer

Company: COMPLY

Location: USA

Posted Jan 20, 2025

COMPLY is a high-growth organization that prides itself on being a champion for compliance professionals. With over 350 professionals worldwide, they offer comprehensive benefits and remote work flexibility. The Chief Information Security Officer (CISO) plays a key role in developing and executing the organization's information security strategy, managing security initiatives, and building a culture of security awareness and compliance. The CISO will be responsible for designing and implementing security programs, ensuring compliance with relevant laws and industry standards, and managing the information security budget. Qualifications include a degree in Computer Science or related field, 10+ years of experience in information security, and relevant industry certifications. The compensation range for this role is $185,000 - $200,000 per year.

Manager Technology - ERP & Business Apps

Company: iHerb

Location: USA

Posted Jan 19, 2025

The IT Manager role involves leading a team of SAP Basis, BTPCPI, ABAP, and SAP Security administrators to manage the SAP landscape and related systems. Key responsibilities include providing technical guidance, managing governance and compliance, and overseeing system troubleshooting, problem-solving, capacity planning, and performance optimization. The ideal candidate should have extensive SAP Basis Administration experience, in-depth knowledge of RISE with SAP CAS offerings, and strong leadership and project management skills. They should also be proficient in SAP Security roles and profiles management, integration scenarios using SAP CPI, and cloud infrastructure. The role requires coordinating with internal and external teams, managing third-party vendors, and ensuring data privacy and security compliance.

VP - Data and Analytics

Company: COMPLY

Location: USA

Posted Jan 19, 2025

COMPLY is a high-growth organization recognized for its compliance solutions, serving over 7000 clients globally. They are looking for a leader to build a world-class data organization, responsible for all aspects of Data Engineering. The role involves architecting the future of their data platform, leading data-driven engineering teams, and driving deep insights into their data. The ideal candidate should have a Bachelor's degree in a related field, 5+ years of direct people leadership experience, and 8+ years of industry experience in data science, data engineering, or data insights. They should also have experience building scalable data platforms using Cloud services and a strong understanding of modern application and data architecture patterns.

IT Service Coordinator

Company: iHerb

Location: USA

Posted Jan 19, 2025

The IT Service Partner role involves supporting the VP ERP & IT Corp in managing tasks and projects, including administrative support, travel arrangements, financial reports, and vendor management. The ideal candidate should be an experienced accounting expert with knowledge in software license classification, OPEX/CAPEX scenarios, and collaboration with IT, FP&A teams. Key responsibilities include accurate financial reporting, cost management, strategic financial insights, and vendor relationship management. The role requires strong communication skills, problem-solving abilities, and expertise in financial modeling and compliance requirements, particularly related to SAP ERP and similar technology implementations.

Software Engineer - Infrastructure & Platform (Senior / Staff)

Company: Monarch Money

Location: USA

Posted Jan 20, 2025

Monarch, a financial management product, has seen rapid organic growth since its public launch in early 2021. The company is well-funded by top venture firms and angel investors, and its founding team consists of product-driven serial entrepreneurs. Monarch is passionate about building a company, product, and brand that both customers and employees love. The company is fully remote and open to applicants within a 5-hour time zone difference of US Pacific Time. As an Infrastructure Engineer, you will play a critical role in growing and evolving Monarch's infrastructure backbone and developer platform, working with autonomy and owning full implementation of your projects. The role involves leading the development of software solutions to enhance cloud efficiency, influencing platform features, providing infrastructure support, and participating in an on-call rotation.

Sr. Director - Brand Marketing

Company: Hanna Andersson

Location: USA

Posted Jan 19, 2025

Hanna Andersson, a Portland-based premier kids and baby clothing brand, is seeking a Senior Director of Brand Marketing. The role involves leading integrated marketing strategies, developing long-term brand strategies, and collaborating cross-functionally to amplify the brand's voice. The ideal candidate should have 10+ years of experience in brand marketing, a proven track record in developing integrated marketing campaigns, and strong leadership skills. The company values design quality, sustainability, and helping families create meaningful moments.

Senior Consultant Sage Intacct

Company: BPM LLP

Location: USA

Posted Jan 19, 2025

BPM LLP is a large public accounting and advisory firm with a global team of over 1200 colleagues. They are a Certified B Corp working with clients in various industries. The company values people, fostering an entrepreneurial spirit and promoting diversity and inclusion. BPM offers a comprehensive rewards package, wellbeing resources, professional development opportunities, and flexible work arrangements. The Sage Intacct Consultant role involves providing exceptional support for existing customers, leading new implementations, and collaborating with team members to resolve challenges and improve processes. The ideal candidate should have a Bachelor's degree in Accounting, Business MIS, or a related field, with a minimum of 23 years of experience with Sage Intacct. They should possess strong problem-solving, communication, and organizational skills, and be enthusiastic, proactive, and customer-focused.

Academic Support Advisor I (Evening/weekend)

Company: Adtalem Global Education

Location: USA

Posted Jan 20, 2025

Chamberlain University, an Adtalem Global Education institution, is dedicated to raising the standard of nursing and healthcare education. It is the largest school of nursing in the US and the leading grantor of BSN degrees to underrepresented minority students. The university aims to address the national nursing shortage through innovative programs. The Academic Support Advisor I role is crucial in promoting student success through accurate and responsive advisement in academics, registration, persistence, and the student experience. The role involves assisting students with course registration, advocating for their advising needs, advising on university policies, and monitoring students to identify at-risk scenarios. The position requires a bachelor's degree, 1+ year of higher education experience, and excellent customer service skills.

Director - Demand Generation

Company: TTEC Digital

Location: USA

Posted Jan 19, 2025

TTEC Digital is seeking a Director of Demand Generation to execute the Gotomarket strategy, drive brand awareness, and generate leads for B2B services companies. The role involves developing and implementing comprehensive demand generation strategies, managing multichannel marketing campaigns, utilizing marketing automation tools, collaborating with sales and product teams, conducting market research, analyzing data, overseeing content creation, leading a team, staying updated on industry trends, and enhancing market presence for business growth. The ideal candidate will have proven experience in demand generation and inbound marketing, expertise in digital social advertising and marketing automation tools, strong understanding of conversion rate optimization and multichannel marketing strategies, excellent analytical skills, strong communication and leadership skills, and experience in B2B services organizations. This position is eligible for an annual incentive program and offers benefits including medical, dental, vision, tax-advantaged health care accounts, financial and income protection benefits, paid time off, and wellness time off. TTEC Digital has been certified as a Great Place to Work 2024-2025 and is committed to diversity and inclusion.

Salesforce Experience Leader

Company: TTEC Digital

Location: USA

Posted Jan 19, 2025

TTEC Digital is seeking a Director of Demand Generation to execute the Gotomarket strategy, drive brand awareness, and generate leads for B2B services companies. The role involves developing and implementing comprehensive demand generation strategies, managing multichannel marketing campaigns, utilizing marketing automation tools, collaborating with sales and product teams, conducting market research, analyzing data, overseeing content creation, leading a team, staying updated on industry trends, and enhancing market presence for business growth. The ideal candidate should have proven experience in demand generation and inbound marketing, expertise in digital social advertising and marketing automation tools, strong understanding of conversion rate optimization and multichannel marketing strategies, excellent analytical skills, strong communication and leadership skills, and experience in B2B services organizations. This position is eligible for an annual incentive program and offers benefits including medical, dental, vision, tax-advantaged health care accounts, financial and income protection benefits, paid time off, and wellness time off. TTEC Digital has been certified as a Great Place to Work 2024-2025 and is committed to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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