Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Senior Global Business Growth Lead

Company: Airbnb

Location: USA

Posted Jan 21, 2025

The Senior Global Business Growth Lead, also known as the Senior Programs and Business Operations Lead for Global Experiences, will play a crucial role in driving Airbnb's global expansion beyond its core product offerings. This role involves developing and executing innovative strategies that align cross-functional teams, ensuring rapid growth and high-quality services for guests and hosts worldwide. The individual will lead cross-border projects, collaborate with various teams, and leverage analytical skills to enhance the performance of the experiences business. The ideal candidate should have 12+ years of experience leading high-growth businesses, strong analytical and strategic skills, exceptional communication abilities, and global experience.

Director of Procurement

Company: Saviynt

Location: USA

Posted Jan 21, 2025

Saviynt is seeking an experienced Director of Procurement to lead its procurement function within the SaaS industry. The role involves strategic leadership, vendor and software management, software implementation and integration, end-to-end procurement management, process optimization and governance, cost control and budget management, compliance and risk management, and performance reporting and analytics. The ideal candidate should have a Bachelor's degree in Business Administration, Supply Chain Management, Procurement, or a related field, with 7-10 years of progressive experience in procurement, particularly in SaaS or technology companies. Deep understanding of procurement software systems, experience with Tipalti and NetSuite, and SaaS industry knowledge are required. The role offers a competitive salary of $120,000 - $130,000 per year and the opportunity to work in a high-growth, innovative environment.

Workers Compensation Client Performance Manager | Dedicated Client

Company: Sedgwick

Location: USA

Posted Jan 22, 2025

Sedgwick offers a positive work environment with a focus on caring for employees. The role of a Workers Compensation Client Performance Manager involves ensuring adherence to client service instructions, monitoring client reserves, tracking performance guarantees, preparing and distributing claims reports, conducting operational audits, and resolving client issues. The ideal candidate should have a Bachelor's degree, 8+ years of related experience, and strong skills in claims management, communication, leadership, analytical skills, organization, interpersonal skills, negotiation, teamwork, and meeting deadlines. Sedgwick provides a comprehensive benefits package and is an Equal Opportunity Employer.

Lead Data Analyst - Operations & Fulfillment

Company: hims & hers

Location: USA

Posted Jan 22, 2025

The Sr Data Analyst for Operations Analytics role at Hims & Hers involves leading advanced analytics projects, mentoring junior analysts, and collaborating with cross-functional teams to drive efficiency, scalability, and innovation. The role requires expertise in operational data, storytelling, and data-driven decision-making. Key responsibilities include designing scalable platforms, tackling complex problems, establishing KPIs, identifying growth opportunities, and presenting insights to stakeholders. The ideal candidate has 8-10 years of experience in data engineering, business intelligence, or analytics, with advanced proficiency in SQL and R/Python. Strong communication skills and the ability to thrive in fast-paced environments are essential. Benefits include competitive compensation, unlimited PTO, comprehensive health benefits, and employee discounts.

Technical Product Manager II - Billing and Identity Platform

Company: Mapbox

Location: USA

Posted Jan 22, 2025

Mapbox, a leading real-time location platform, is seeking a Technical Product Manager II for their Billing and Identity team. The role involves developing flexible and secure usage-based billing and identity & access control solutions, driving antifraud initiatives, and building a future-proof billing platform. The ideal candidate should have 5+ years of experience in Technical Product Management, excellent communication skills, and a strong understanding of systems architecture, payment processing, and security. The company values high-performing, creative individuals who are familiar with diverse backgrounds and experiences.

Software Development Engineer III, Cloud Platform

Company: Mapbox

Location: USA

Posted Jan 21, 2025

Mapbox is a leading real-time location platform, chosen by over 35 million developers for its flexibility, security, and privacy compliance. The Cloud Platform team ensures seamless Continuous Integration and Delivery, reliable API Infrastructure, and supports 300+ Mapbox Engineers worldwide. The team is looking for a Software Development Engineer III to lead the companywide retooling to a multiaccount AWS environment, build reliable and scalable infrastructure, and promote a culture of operational excellence.

Client Executive

Company: Atmosera

Location: USA

Posted Jan 21, 2025

Atmosera is a full-lifecycle cloud technology transformation firm specializing in application and data professional services, security, compliance management, and Azure operations. The company aims to accelerate innovation, increase operational agility, and improve ROI in modern technology and human expertise. As a Client Executive, the role involves promoting Atmosera's expert approach, selling world-class Azure Operations Services, and generating profitable deals while delivering long-term client value. The ideal candidate is a curious, inquisitive storyteller with strong sales, strategic account planning, and solution-oriented skills. The role offers a comprehensive benefits package, including health, vision, dental, 401k, and performance-based compensation. Atmosera is an equal opportunity employer committed to diversity and inclusivity.

Global Pet Relocation Manager

Company: PetRelocation

Location: USA

Posted Jan 21, 2025

PetRelocation, a global pet relocation company, is seeking a Global Pet Relocation Manager. The role involves managing end-to-end pet relocations for clients, building relationships, and ensuring successful relocations. The ideal candidate should have strong relationship management skills, excellent communication, and organizational abilities. They should be comfortable working independently and adapting to change. The company values diversity and offers benefits like work-life balance, medical insurance, and learning opportunities.

Senior Software Engineer

Company: Cobalt

Location: USA

Posted Jan 21, 2025

Cobalt, a remote cybersecurity company founded in 2013, is seeking a Senior Software Engineer to join their team. The role involves developing high-quality, scalable solutions for their Pentest as a Service (PtaaS) platform, collaborating with cross-functional teams, and mentoring junior engineers. The ideal candidate has at least 5 years of fullstack web development experience, proficiency in Kotlin, SpringBoot, JavaScript, React, and PostgreSQL, and a commitment to writing clean, maintainable code. Cobalt offers competitive compensation, benefits, and a flexible work environment.

Associate Account Executive

Company: Perforce

Location: USA

Posted Jan 21, 2025

Perforce Software Inc. is seeking an Associate Account Executive for its Delphix sales team. This entry-level position involves acquiring sales principles, customer acquisition, retention, and administrative tasks. The role requires a basic understanding of CRM software, strong communication skills, proficiency in Microsoft Office Suite, and adaptability. The base pay range is $60,000 - $65,000 with a Sales Commission Plan. Perforce offers benefits including medical, dental, vision, retirement, life insurance, wellness programs, and total time off. The company values its team members, provides opportunities for growth, and is an Equal Opportunity Employer.

Product Manager II - Hands on Learning

Company: Coursera

Location: USA

Posted Jan 21, 2025

The IC3 Product Manager II role at Coursera involves driving product innovation, enhancing user experience, and managing product strategies. The role requires creating immersive learning environments, devising innovative learning experiences, and collaborating with cross-functional teams. The ideal candidate should have strong PM fundamentals, data analysis skills, and experience in cross-functional collaboration. Coursera offers competitive pay and is an Equal Employment Opportunity Employer.

Senior Software Engineer

Company: Kontakt.io

Location: USA

Posted Jan 22, 2025

Kontaktio is a platform that optimizes care operations by reducing waste, cutting costs, and improving revenue. It uses AI, RTLS, and EHR data to automate workflows, adapt in real-time, and orchestrate all aspects of care delivery. The platform is easy to deploy and scale, providing a clear picture of spaces, equipment, and people, thereby eliminating inefficiencies and enhancing the patient experience. With a measurable 10X ROI and over 20 use cases, Kontaktio is the go-to platform for better and faster care delivery operations. The company has experienced exceptional growth, expanding its team from 70 to 130 professionals and quadrupling its Annual Recurring Revenue (ARR). Kontaktio is seeking a Senior Software Engineer with a proven track record in building impactful solutions in high-paced environments. The role involves designing, developing, and deploying scalable full-stack applications, collaborating cross-functionally, building secure HIPAA-compliant systems, contributing to AI/ML-powered workflows, optimizing CI/CD pipelines, supporting on-premise and cloud-hosted applications, and driving product innovation with a user-first approach to UI/UX design and development.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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