Guest Service Fundamentals Jobs in Washington DC

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Looking for Guest Service Fundamentals jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Washington DC area.

Senior Active Directory Engineer - REMOTE (Engineer Systems 3) - 4298

Company: Alion Science and Technology

Location: Washington, DC

Posted Jan 23, 2025

HII-TSD is seeking a Senior Active Directory Engineer for a fully remote role supporting the U.S. Courts Administrative Office. The role involves assisting with Inter-Forest User Migrations, Account Management, Provisioning, and AD Infrastructure. Key responsibilities include troubleshooting, maintaining AD management tools, creating training materials, and managing multiple projects. Essential requirements include 5 years of relevant experience with a Bachelor's degree, advanced knowledge in AD architecture, DNS, Kerberos, Windows Authentication, and strong networking skills. Preferred skills include experience with Quest Migration Manager for AD, Identity & Access Management concepts, ADFS, MFA, and SSO.

Front Desk Associate, Anthem Row

Company: Equinox

Location: Washington, DC

Posted Jan 23, 2025

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking energetic Front Desk Associates. The company, known for its brands like Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media, is committed to high-performance living and innovation. The role involves professionally greeting members, scanning ID's, answering phones, addressing queries, maintaining a clean work area, and providing top-notch customer service. Candidates should have at least one year of customer service experience, be reliable, professional, computer literate, and friendly. They must be able to perform physical tasks like standing for long periods, walking, and lifting up to 50 lbs.

SaaS Sales Executive

Company: Addison Group

Location: Washington, DC

Posted Jan 23, 2025

Addison Group is currently recruiting for a Sales Executive role in a dynamic digital marketing firm. The ideal candidate will be a mid to high-level professional with 1-2+ years of consulting sales and cold calling experience. They should possess excellent communication skills, a strong entrepreneurial spirit, and the ability to understand customer sales goals and challenges. The role involves maintaining a sales pipeline, identifying new leads, managing the sales cycle, and cultivating client relationships. The company values achieving excellence and maintaining a competitive spirit in tech sales.

LIHTC Senior Underwriter (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 23, 2025

Fannie Mae is seeking a LIHTC Senior Underwriter with 6 years of experience in underwriting and closing LIHTC proprietary fund investments. The role involves managing origination of new investments, screening and modeling LOIs, underwriting and closing investments, assessing risk profiles, coordinating with internal teams, and recommending business solutions. The candidate should be a self-starter, team player, and have strong analytical and communication skills. Fannie Mae offers a flexible hybrid work environment and competitive benefits.

Operations Manager

Company: CVS Health

Location: Washington, DC

Posted Jan 23, 2025

New Logo Account Executive - Tech/Media

Company: ServiceNow

Location: Washington, DC / Remote

Posted Jan 23, 2025

Client Executive, MLF

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 23, 2025

Business Development Representative

Company: Addison Group

Location: Washington, DC

Posted Jan 23, 2025

Addison Group is currently recruiting for a Business Development Representative role in the DC area. The position offers a meaningful career in sales with opportunities for creativity, learning, and advancement. The ideal candidate should be highly motivated, personable, and a self-starter. Responsibilities include collaborating with the sales team, identifying new leads, and maintaining sales meetings. Requirements include a BA/BS degree, self-motivation, sales experience, strong organizational skills, proficiency in Microsoft Office, and superior communication skills.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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