Guest Service Fundamentals Jobs

1,263,597 open positions · Updated daily

Guests today demand seamless, tech‑enhanced stays. With 1,348 openings, roles that blend traditional hospitality with digital tools—like AI‑powered concierge services and mobile check‑in—are exploding in demand.

Positions range from Front Desk Associate and Reservation Specialist to Guest Experience Manager and Hospitality Data Analyst. Core duties include managing online booking engines, responding to real‑time guest queries via chatbots, maintaining CRM data in Opera or Hotelogix, and analyzing stay‑pattern metrics to personalize services.

Salary transparency gives frontline staff the leverage to benchmark against industry standards, ensures that tech‑savvy hospitality professionals are paid for their digital expertise, and builds trust between employers and employees in a field where customer experience translates directly into revenue.

Commercial Counsel

Company: Stripe

Location: USA

Posted Nov 21, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The company is seeking a Senior Commercial Counsel to support its Stablecoin and Crypto team, leading negotiations, advising on product launches, and building commercial legal infrastructure. The ideal candidate is intellectually curious, a creative problem solver, self-starter, clear communicator, natural collaborator, and has relevant legal experience.

Partner Director

Company: Saviynt

Location: Sweden

Posted Nov 21, 2025

Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The company is currently hiring a Partner Director based in Sweden to develop and manage regional partner relationships across the Nordics. The role requires 10+ years of partner experience in the enterprise software industry, with a focus on cybersecurity and identity. Saviynt offers a high-growth, dynamic work environment with opportunities for learning and development.

Principal Product Manager - Growth

Company: PagerDuty

Location: Canada

Posted Nov 21, 2025

This job posting seeks a Principal Product Manager to lead growth initiatives and transform PagerDuty's value realization across product verticals. The role involves driving conversion optimization, building experimentation infrastructure, and collaborating with cross-functional teams. Key qualifications include experience in growth strategies, AB testing, and matrix management.

Key Accounts Manager

Company: OpenTable

Location: USA

Posted Nov 21, 2025

OpenTable promotes itself as an industry leader with world-class technology that empowers restaurants and diners. The Key Accounts Manager role emphasizes collaboration, growth, and exceptional customer service, with competitive benefits and career development opportunities.

HR Specialist

Company: G-P

Location: Poland

Posted Nov 21, 2025

The role of an HR Specialist in the Employer of Record (EOR) industry involves being a key business partner to clients, advising on complex HR matters, and ensuring smooth operations, compliance, and growth. The position requires extensive HR experience, expertise in labor laws, and strong communication and problem-solving skills.

Platform Engineer

Company: Megaport

Location: North America

Posted Nov 21, 2025

Megaport is a global leader in Network as a Service (NaaS) that has transformed the way businesses connect to the cloud, data centers, and each other. The company is headquartered in Brisbane and has a collaborative, supportive, and fun work environment. They are seeking an experienced Platform Engineer to join the Edge Services Development team and work on the platform that powers the Megaport Cloud Router and Megaport Virtual Edge products.

Strategic Sourcing Manager - Corporate

Company: Airbnb

Location: USA

Posted Nov 21, 2025

The Strategic Sourcing team at Airbnb plays a key role in enabling the company to operate efficiently and scale sustainably. The team partners closely with internal stakeholders to design and deliver sourcing strategies that align with Airbnb's business priorities while driving innovation, value, and stakeholder success. The Strategic Sourcing Manager for Professional Services will lead end-to-end sourcing and supplier relationship management across key spend areas, acting as a trusted advisor to influence decisions, mitigate risks, and drive supplier performance.

AirCover UX Enablement Manager

Company: Airbnb

Location: USA

Posted Nov 21, 2025

The AirCover team at Airbnb is responsible for managing the AirCover business and delivering best-in-class services to their community of hosts and guests. The role involves driving innovative user-centered design, leading the organization's operating rhythm, and leveraging AI-driven tools to elevate user experiences. The ideal candidate is passionate about understanding users, leveraging data-driven insights, and shaping the future of agentic AI-driven UX.

Claims Team Lead | Auto Property Damage

Company: Sedgwick

Location: USA

Posted Nov 21, 2025

Sedgwick is a global company that values its employees and offers a caring culture, work-life balance, and opportunities for growth. The company is recognized as one of the best workplaces in the financial services and insurance industry. The job description for a Claims Team Lead position is provided, highlighting the responsibilities, qualifications, and benefits of the role.

HR Specialist

Company: G-P

Location: Romania

Posted Nov 21, 2025

The role of an HR Specialist in the Employer of Record (EOR) industry involves being a key business partner to clients, advising on complex HR matters, managing employee lifecycle, ensuring compliance, and driving digital transformation. The ideal candidate should have 5+ years of HR experience, deep expertise in Swedish labor laws and EMEA employment regulations, and exceptional communication and problem-solving skills.

M365 Cloud Security Engineer

Company: GuidePoint Security

Location: USA

Posted Nov 21, 2025

GuidePoint is seeking a well-rounded Microsoft Cloud Security Engineer to join their Cloud Security Practice. The role involves assessing security posture, developing roadmaps, designing architecture, and implementing solutions for Azure and Microsoft 365 environments. The ideal candidate should have extensive experience with Microsoft Azure, M365, and EM+S products, as well as strong communication and interpersonal skills.

FX Stablecoin Trader

Company: Zepz

Location: South Africa

Posted Nov 21, 2025

This text describes a FX Stablecoin Trader role with responsibilities including trading strategy execution, risk management, platform automation, and reporting. It outlines qualifications, competencies, and KPIs for the position, emphasizing expertise in digital FX markets and stablecoin operations.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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