Health Insurance Jobs in Australia
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Activation Specialist
Company: ActiveCampaign
Location: Australia
Posted Apr 19, 2024
<p class=jobDescription> <p> The Activation Specialist is at the forefront of inbound inquiries engaging with prospects who reach out to ActiveCampaign through chat and Zendesk Their mission is not only to address inquiries but also to close transactional deals and identify larger opportunities to connect with the Sales team <p> <p> <p> <p> <p> <p> <strong> What your day could consist of <strong> <p> <ul> <li> <p> <strong> Timely and Effective Communication <strong> Respond promptly to inquiries via live chat and tickets ensure clear and accurate information is provided create a positive customer experience through effective communication <p> <li> <li> <p> <strong> Opportunity Identification <strong> Discern potential larger opportunities during interaction recognize situations requiring sales expertise identify and capitalize on transactional opportunities <p> <li> <li> <p> <strong> Sales Partnership <strong> Collaborate with the sales team to provide the necessary information assist in the pursuit and closure of deals arising from chat engagements and support the sales process by offering context and relevant details <p> <li> <li> <p> <strong> Transactional Deal Closure <strong> Utilize effective sales tactics to close transactional deals understand and address customer needs and preferences and navigate the sales process efficiently to meet individual and team goals <p> <li> <li> <p> <strong> Continuous Process Improvement <strong> Provide feedback on customer queries for process optimization collaborate with crossfunctional teams to improve efficiency and regularly review and update strategy based on performance analysis <p> <li> <ul> <p> <p> <p> <strong> What is needed <strong> <p> <ul> <li> <p> A Bachelors degree in a relevant field Business Marketing Communications preferred not required <p> <li> <li> <p> 01 year experience in a customerfacing role Sales Success experience preferred <p> <li> <li> <p> Familiarity with SaaSMartech industry understanding of key trends and knowledge of competitive landscape Preferred <p> <li> <li> <p> Strong written and verbal communication skills <p> <li> <li> <p> Ability to adapt to evolving commercial strategies changing market conditions and dynamicvaried prospect needs <p> <li> <li> <p> Proven ability to address challenges objections and obstacles <p> <li> <li> <p> Commitment to achieving results and a history of taking initiative to drive success <p> <li> <li> <p> Understandingexperience in adopting a customercentric mindset focusing on customer needs and providing tailored solutions <p> <li> <li> <p> Willingness to continuously learn and stay updated on industry trends commercial methodologies and product knowledge <p> <li> <li> <p> Strong time management skills <p> <li> <li> <p> Experience using technology and software tools as the role involves showcasing the product and using internal systems <p> <li> <ul> <p> <p> <p> <p> <p> <strong> About ActiveCampaign <strong> <p> <p> ActiveCampaign helps small teams power big businesses with the musthave platform for intelligent marketing automation Customers from over 170 countries depend on ActiveCampaigns mix of prebuilt automations and integrations including Facebook Google WordPress Salesforce Shopify and Square to power personalized marketing transactional emails and onetoone CRM interactions throughout the customer lifecycle <p> <p> <p> <p> As a global multicultural company we are proud of our inclusive culture which embraces diverse voices backgrounds and perspectives We dont just celebrate our differences we believe our diversity is what empowers our innovation and success You can find out more about our DEI initiatives <a class=fontbold underline fontbold underline postingslink href=httpswwwactivecampaigncomaboutdiversityequityinclusion rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation ECommerce Personalization Landing Page Builders and CRM solutions on <a class=fontbold underline fontbold underline postingslink href=httpswwwg2comproductsactivecampaignformarketingreviews rel=noopener noreferrer nofollow target=blank> G2com <a> and is one of only a handful of software solutions with over 10000 positive reviews ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius Learn more and start your free trial at <a class=fontbold underline fontbold underline postingslink href=httpswwwactivecampaigncom rel=noopener noreferrer nofollow target=blank> ActiveCampaigncom <a> <p> <p> <p> <p> <strong> Perks and benefits <strong> <p> <p> At ActiveCampaign we prioritize employees wellbeing and professional growth by cultivating a culture centered on collaboration and innovation When you join our team youll not only have the opportunity to make a significant impact but also enjoy a range of benefits tailored to support your personal and career development <p> <p> <p> <p> <strong> Here are some of the benefits we offer <strong> <p> <p> Comprehensive medical and dental benefits paid 100 by ActiveCampaign for you and 50 for your dependents <p> <p> Complimentary access to mental health resources through Calm and TELUS Health EAP <p> <p> Generous paid time off and leave of absence options <p> <p> A quarterly home office stipend to cover athome workspace expenses <p> <p> Focus Thursdays where we dedicate one full day to no internal meetings and no interruptions <p> <p> Access to professional development resources through platforms like Hone and Udemy <p> <p> Baby swag for every baby born andor adopted we love to see our AC family grow <p> <p> After five years of service youll be eligible for a fourweek paid sabbatical leave accompanied by a sabbatical leave bonus <p> <p> <p> <p> ActiveCampaign is an equal opportunity employer We recruit hire pay grow and promote no matter of gender race color sexual orientation religion age protected veteran status physical and mental abilities or any other identities protected by law Our Employee Resource Groups ERGs strive to foster a diverse inclusive environment by supporting each other building a strong sense of belonging and creating opportunities for mentorship and professional growth for their members <p> <p> <p> <p> <strong> Our core values <strong> <p> <p> Start with trust <p> <p> Make the customer a hero <p> <p> Cultivate inclusion amp diversity <p> <p> Iterate everything wisely <p> <p> Create WOW <p> <p> Pursue growth with gratitude <p><p>
Expression of Interest: Customer Data & AI Consulting Senior Manager
Company: Accenture
Location: Australia Melbourne
Posted Apr 15, 2024
The text describes a Data & AI Consulting Senior Manager role within Accenture Song. The role involves driving sales growth, capability development, and presence of Data & AI offerings in marketing and service engagements. The manager will deliver Data & AI advisory projects, lead client engagements, and formulate long-term Data & AI strategies. The role offers professional development, varied work across industries, extensive education programs, a diverse workforce, and progressive employee benefits.
Campaign Specialist
Company: illion
Location: Australia
Posted Apr 09, 2024
illion, a leading independent provider of trusted data and analytics in Australia and New Zealand, is seeking a Campaign Specialist. The role involves planning, executing, and analyzing direct marketing campaigns, collaborating with cross-functional teams, and aligning strategies with business objectives. The ideal candidate should have a marketing qualification, strong project management skills, excellent communication, and proficiency in marketing automation tools. illion offers flexible working options, diverse perks, and an inclusive culture.
Technical Solutions Specialist
Company: StackAdapt
Location: Australia
Posted Apr 13, 2024
StackAdapt is a self-serve advertising platform offering multi-channel solutions, including native display, video, connected TV, audio, in-game, and digital out-of-home ads. They empower digitally-focused companies to deliver exceptional campaign performance. StackAdapt is seeking a Technical Solutions Specialist to provide technical support, troubleshoot system setups, and guide users and clients on the platform's technical intricacies. The role involves identifying root causes of technical issues, querying databases, and monitoring systems. The company offers a competitive salary, superannuation contributions, paid vacation, mental health care, private health insurance, and a supportive culture. StackAdapt is a diverse and inclusive team recognized for its workplace, high-performing campaigns, award-winning customer service, and innovation.
Graduate Product Owner
Company: Employment Hero
Location: Australia
Posted Mar 26, 2024
<p><p><div class=h3>Our mission and where you fit in<div><p>At Employment Hero were an ambitious bunch of people on a mission to make employment easier and more valuable for everyone <p><p><p><p>Since our inception in 2014 weve had some pretty impressive growth 100 YoY now serving 300000 businesses globally with 2 million+ users on the platform reaching unicorn status in 2022 and we have no plans to slow down <p><p><p><p>Theres never been a more exciting time to join one of the fastestgrowing SaaS unicorns so lets see if we could be a match<p><p><p><div class=h3>What might your days look like <div><p>Were a team of global innovators who cherish diverse perspectives that fuel our mission to simplify the world of work for SMBs worldwide <p><p><p><p>Due to our continued success were proudly growing our Product team Were on the lookout for Graduate Product Owners to join us on a fulltime permanent basis to support our existing team in solving customer problems and delivering an exceptional product experience<p><p><p><p>This is an entrylevel position where ongoing support and mentorship will be provided Youll learn from a smart and ambitious team of passionate Product people<p><p><p><p>As a Graduate Product Owner youll be<p><ul style=> <li style=>Triaging and solving all support issues escalated to the product teams This includes the recreation of the issue proposing solutions and validating with Product leaders of the product line youre working on<li> <li style=>Designing product solutions to customer problems using product management fundamentals including but not limited to<br>gt Working closely with your squad team of devs to develop and deploy your work<li> <ul><p> gt Product Requirements Documents PRDs<p><p> gt Testing<p><p> gt Go To Market GTM informing internal teams on how to sell support or promote your enhancements and new features<br> gt UX research competitive analysis customer interviews customer surveys<br> gt UX design wireframing lowfidelity prototyping use of design systems<br> gt User story mapping<p><p><strong>Requirements<strong><p><p><strong>What you will bring<strong><p><ul style=> <li style=>Recent graduate with a degree in a relevant field Business Computer Science Engineering or Design<li> <li style=>Youre customercentric<li> <li style=>Youre adaptive and efficient<li> <li style=>Youre a passionate problemsolver and take pride in your solutions<li> <li style=>Eager to learn and forge a successful career in product development<li> <ul><p><p><p>Experience is important but for us the biggest measure of success is people who can live and breathe our values Show us what you can bring to the table and well empower you to let your talents shine<p><p><strong>Benefits<strong><p><div class=h3>Life at Employment Hero <div><div class=h3>Remotefirst principles<div><p>At Employment Hero were not just working remotely were integrating flexibility and global reach into the heart of our daily operations <p><p><p><p>We also recognise the value of facetoface connection and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues<a class=external href=httpsyoutubet0mOkDBwlig rel=nofollow><a><p><p><p><div class=h3>Work your way<div><p>Every hero has unique powers Bound by a common purpose and trust we encourage each other to work in ways that allow us to bring our best selves to work<p><p><p><div class=h3>Weve got your back<div><p>Whether youre a seasoned remotefirst pro or a firsttimer youre in good company With 900+ heroes globally team support and collaboration is at your fingertips<p><p><p><p>But dont just take it from us heres a quote from one of our AU heroes <p><p><p><p>Working for a company that has purpose and meaning is felt throughout the entire business No one turns up to work just to get paid we turn up to work because we care and take pride in what we do but we also know how to create balance and flexibility in the important things in our life such as family friends and leading a lifestyle consistent with our values<p><p><p><p>Plus youll get to enjoy a number of great perks including <p><ul style=> <li style=>Remotefirst and flexible working arrangements<li> <li style=>A generous budget to spend on setting up your home office if you need a desk chair or screen Weve got you covered<li> <li style=>We set you up for success with the latest and greatest hardware tools and tech<li> <li style=>Learning and development including an external study policy live monthly professional development classrooms and premium online learning content<li> <li style=>Reward and recognition programs because great work should be recognised and rewarded<li> <li style=>Including Lightning Award for delivering quality work at speed and Values Champion Awards<li> <li style=>Swag app cashback offers and discounts on hundreds of your favourite brands and products<li> <li style=>Self health wealth and happiness programs<li> <li style=>Social events and team celebrations<li> <li style=>Employee Share Option Program be an owner of Employment Hero<li> <ul><ul style=><li style=>Annual Global Gathering to get to know your global colleagues so far weve been to Thailand Vietnam and are excited to meet in Bali in September 2024<li><ul><p><p><p>We also recognise that the same recruitment process doesnt fit all so should you require any accommodations or adjustments simply let us know<p><p><p><div class=h3>Are we a match <div><p>Upon applying you can anticipate a thorough review of your application followed by an engaging interview process Successful candidates will have the opportunity to meet with relevant stakeholders gaining valuable insights into the organisation and the role<p><p><p><p>Not exactly the right fit for you<p><ul style=> <li style=>If youre excited about Employment Hero but this role is not the one for you we encourage you to explore our careers page packed with many more great opportunities <li> <li style=>Know someone who would be a great fit Feel free to share the role with your network<li> <ul><p><p><p>Note to recruiters Employment Hero has a dedicated inhouse recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies While we appreciate your interest and expertise we have everything we need inhouse to attract and hire the right candidates for our team Thank you<p><br><br><div class=h2>About the company<div><br><p><img alt= src=httpsworkablehrs3amazonawscomuploadsphotos2588164c1613673c68eb656c0231b1586c08c1jpg title=><img alt= height=151 src=httpsworkablehrs3amazonawscomuploadsphotos258816ad1d106662594d58f79f4458fbc490e3jpg style=width 228px height 151px float right margin 0px 0px 10px 10px title= width=228><p><p><img alt= height=150 src=httpsworkablehrs3amazonawscomuploadsphotos258816a04efc6c09bb900989b16dfc74d0c6dajpg style=width 225px height 150px float left margin 0px 10px 10px 0px title= width=225><p><img alt= height=149 src=httpsworkablehrs3amazonawscomuploadsphotos258816b691afd1ea2c20570fa8136935b16b53jpg style=display block margin auto width 198px height 149px title= width=198><p><br><p><p>Employment Hero is one Australias fastestgrowing SaaS companies Our platform helps small and mediumsized businesses manage all of their HR payroll recruitment and employee benefit needs via one beautiful cloudbased platform <p><p>Over the past 6 years weve had enormous growth After taking Australia by storm we set out to take on the rest of the world launching internationally in New Zealand The United Kingdom Malaysia and Singapore with many more to come Were now home to more than 140 members of staff in Australia and 110 further employees throughout our international hubs<p><p>At Employment Hero were an ambitious group of people on a mission to make employment easier and more rewarding for everyone We like to stay ahead of the curve and provide our team with tools to innovate We pride ourselves on our inclusive innovative culture that rewards and recognises our team for great work <p><p>If youre looking for a meaningful career where youll be challenged every day and supported on your journey we could be just the place youve been looking for Were a passionate bunch who are tirelessly working to help SMEs Were missiondriven and never lose sight of our goal<p><p>Oh and we dont want to toot our own horn actually yes we do but others think were pretty cool too weve received many awards for smashing some seriously ambitious goals including<p><p> LinkedIn Top 10 Startups 2020<p><p> Deloitte Technology Fast 50 2019 ranked 20 in Australia<p><p> GetApp Category Leader Q1 2019<p><p> Deloitte Technology Fast 50 2018 ranked 12 in Australia<p><p> HRD Gold Medalist Human Capital Management Systems 2018<p><p> HRD Gold Medalist Rewards and Recognition Service Provider 2018<p><p> HRD Rewards and Recognition Employer of Choice 2018<p><p> LinkedIn Top 25 Startups 2018<p><p> EY Entrepreneur of the Year National Finalist 2018<p><p> Dynamic Business Top 10 Entrepreneurs our CEO Ben Thompson ranked 2<p><p> BRW Most Innovative Companies 2015<p><p> Anthill Smart 100 List 2015<p><p> Startup Daily Top 50 Emerging Leaders 2015<p><p> HRD Employer of Choice Award 2015<p><p> Aon Hewitt Best Employers 2013<p><img src=httpsremotivecomjobtrack1902018blankgifsource=publicapi alt=>
Customer Process Improvement Analyst
Company: Cover Genius
Location: Australia
Posted Mar 31, 2024
Cover Genius, a Series D insurtech, offers protection for global customers of major digital companies. Their platform, XCover, is integrated by partners like Booking Holdings, Intuit, Uber, and Amazon. The company has won numerous awards, including the Financial Times' #1 fastest-growing company in APAC in 2020. Cover Genius values diversity and offers a flexible work environment, employee stock options, and social initiatives. The Customer Process Improvement Analyst role involves driving strategic planning, promoting innovation, and managing external communications.
Legal Counsel - Privacy, Compliance & Commercial
Company: Employment Hero
Location: Australia
Posted Apr 13, 2024
Employment Hero, a rapidly growing SaaS unicorn, is seeking a Legal Counsel (Privacy, Compliance & Commercial) to manage and oversee a broad legal portfolio. The role involves negotiating commercial agreements, assessing legal and business risks, improving privacy initiatives, and staying updated on international privacy regulations. The ideal candidate should be an AU qualified solicitor with 1-3 years PQE, preferably with start-up or privacy, financial services experience. They should have experience with global privacy regulations, including GDPR, and South East Asian privacy regulations. The candidate must be able to work autonomously in a remote environment, manage shifting priorities, and have strong project-management skills.
New Logo Enterprise Account Executive
Company: Venafi
Location: Australia
Posted Apr 15, 2024
Venafi is seeking an experienced Account Executive to protect large organizations in the APAC territory. The role involves managing sales activities, building relationships with C-Level executives and technical teams, and selling complex solutions. The ideal candidate will have 5 years of B2B software sales experience, a history of quota attainment, and experience leveraging partners. Venafi offers a collaborative environment, competitive benefits, and the opportunity to work with cutting-edge technology in the field of Machine Identity Management.
Customer Success Manager
Company: Octopus Deploy
Location: Australia,New Zealand
Posted Apr 16, 2024
Octopus Deploy, a leading software company in Australia, is seeking a Customer Success Manager. The role involves proactive customer outreach, relationship building, strategic guidance, and advocating for customer needs. The company offers competitive salaries, remote work, and a supportive culture. Requirements include a proven track record in customer-facing roles, familiarity with CI/CD and containerization, excellent communication skills, problem-solving abilities, and experience with customer success platforms.
Director - Customer Success
Company: GitLab
Location: Australia,Singapore
Posted Apr 16, 2024
The Director of Customer Success is a remote role based in Australia or Singapore, reporting to the VP of Customer Success. The role involves setting the vision and strategic plan for the Account Management organization, driving product adoption, and improving customer outcomes and experiences. The Director will also architect the post-sales customer experience, partner with various teams to deliver the best customer experience, and drive account growth goals. The role requires demonstrated experience leading customer success managers or sales teams, and the ability to build and lead a high-performing team. GitLab offers benefits such as an asynchronous work environment, unlimited PTO, equity compensation, and a growth and development budget.
Senior Conversation Designer
Company: LivePerson
Location: Australia
Posted Apr 02, 2024
LivePerson is a global leader in enterprise conversations, powering nearly a billion interactions monthly. They offer an award-winning Conversational Cloud platform used by major brands like HSBC, Chipotle, and Virgin Media. The company fosters an inclusive culture, encouraging innovation and collaboration. They seek a Conversation Designer with advanced experience in bot strategy, conversation design, and optimization. The role involves designing effective conversational experiences, working with enterprise brands, and leading design workshops. Benefits include health, time away, financial, family, and development perks. LivePerson is committed to diversity and equal opportunity employment.
Senior Engineer - Mobile (Android)
Company: Xero
Location: Australia
Posted Apr 15, 2024
Xero is a user-friendly platform designed to aid small businesses and their accounting advisors. The company's purpose is to enhance the lives of small business owners, their advisors, and communities worldwide. The role involves Android development, focusing on delivering high-quality mobile products. The ideal candidate will have experience in Kotlin and Java, knowledge of MVVM and Jetpack Compose, and a proven track record in mentoring and leading cross-functional teams. Xero offers generous benefits, a collaborative culture, and a commitment to diversity and inclusion.