Health Insurance Jobs in Greater NYC Area
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Looking for Health Insurance jobs in Greater NYC Area? Browse our curated listings with transparent salary information to find the perfect Health Insurance position in the Greater NYC Area area.
Account Executive (Remote)
Company: Forbes Advisor
Location: Greater NYC Area
Posted Apr 30, 2024
Marketplace is a company dedicated to helping readers make informed decisions in various sectors like credit, health, home improvement, banking, investing, and more. They are seeking a dynamic Account Executive with 2+ years of experience in selling performance marketing solutions. The ideal candidate should have a proven track record of exceeding sales targets, exceptional communication skills, and the ability to conduct thorough needs assessments. The role involves developing strategic sales plans, identifying potential clients, presenting tailored solutions, and cultivating strong client relationships. Benefits include competitive compensation, remote work options, unlimited PTO, and more.
Electro-Optical Research Scientist
Company: Intellisense Systems
Location: Greater LA Area
Posted May 01, 2024
Intellisense Systems, Inc., a Southern California technology innovator, is seeking a Research Scientist for their Emerging Technologies team. The ideal candidate will work on cutting-edge optical sensor research, involving innovative design, selection, and implementation of emerging optoelectronic components. The role requires a PhD in a relevant field, 0-2+ years of direct experience in optical system design, and strong technical writing and presentation skills. The company offers a competitive salary, comprehensive benefits, and the opportunity to work on industry-disrupting products.
Accounting Associate
Company: Caldera Medical
Location: Greater LA Area
Posted Apr 30, 2024
Caldera Medical is a growth stage medical device company dedicated to improving the quality of life for women. The company is looking for an Accounting Associate to perform day-to-day accounting operations, including accounts payable, accounts receivable, and payroll. The job requires 2-3 years of bookkeeping experience and proficiency in Oracle, Smart Sheet, and Paylocity. The company offers competitive compensation, medical and dental benefits, and unlimited vacation.
Sales Development Representative
Company: KPA
Location: Greater Denver Area
Posted May 01, 2024
<p><span>Founded in 1986 <span>KPA<span> is a leading provider of Workforce Compliance software and consulting services We succeed if our clients can send their employees home at night having not experienced a workplace accident or injury The combination of software consulting and training helps clients identify remedy and prevent workplace safety and compliance problems so they can focus on whats important their core business <span><p> <p><span> <span><p> <p><span>Help us help keep people safe and businesses working efficiently Named as one of<span><b> <b>Built In Colorados Best Places to Work<b> <b><span>for five years in a row KPA is made up of talented individuals working together for the greater good Were here to help our clients build safe thriving organizations and were looking for people with a common goal to help us do it <span><p> <p><br ><p> <p><span>Position Description<span><p> <p>KPA has an immediate opening for a motivated Sales Development Representative to develop new business from a range of inbound leads and outbound sales efforts to drive substantial sales growth in new and existing markets This role requires crossfunctional collaboration working closely with marketing and field sales teams A successful candidate will be familiar with the SDR function and tenacious about growing business for their sales teams in their designate territory and vertical The SDR role is pivotal for KPAs success and scaling<p> <p> <p> <p>In this entry sales role you will be accountable for activity metrics meeting set metrics outreach cadence expectations and accountable for bookings This position requires an organized focused and positive individual who can take coaching and learn while doing Integrity is a must <p> <p> <p> <p><b>More specifically you will<b> <p><ul><li>Actively generate qualified meetings and opportunities with a defined business vertical<li> <li>Manage an ongoing outbound accountbased strategy to drive new business for a field sales team<li> <li>Manage a pipeline of inbound marketing generated leads <li> <li>Apply social selling tactics to generate new business<li> <li>Work closely with field Account Executives to develop territory and account plans<li> <li>Participate in discussions with marketing and sales management teams to develop and monitor marketing plans lead generation and effective measurement against sales goals<li> <li>Precisely track business metrics including activity metrics meetings set metrics outreach cadence expectations and accountable for bookings<li> <li>Effectively uses marketing and sales automation systems including Salesforce Outreach Hubspot<li> <p> <p> <p> <p> <ul><p><b>Job Qualifications<b> <p><ul><li>02 years of experience in a role carrying a monthly performance target or quota Bonus if it was in a B2B technology environment<li> <li>Experience in an outbound cold calling sales environment <li> <li>Comfortable navigating challenging conversations and overcoming common roadblocks to quickly build rapport with sales prospects<li> <li>Experience managing strategic outreach efforts that make a measurable impact on lead conversion sales pipeline generation and sales bookings<li> <li>Experience using sales productivity tools like a CRM to scale and track your efforts <li> <li>Ability to build relationships internally and partner with Account Executives on accountbased selling <li> <li>Desire to build a career in sales<li> <li>If you dont meet all of these qualifications tell us why youre a great candidate<li> <ul><p><b>Compensation<b> <p><ul><li>Base Salary + Uncapped Commission<li> <li>Base Compensation $4850k<li> <li>On target earnings OTE 80k<li> <ul><p><b>Location<b> <p><ul><li>KPA is headquartered in Westminster CO just outside of Denver We operate in a hybrid remotefirst work model where local candidates can go into the office for inperson collaboration team meetings or events The SDR team goes into the office on average once per week and attendance is expected <li> <ul><p> <p><p><span>Dont meet every job requirement At KPA we are dedicated to building a diverse inclusive and authentic workplace Studies have shown that women and people of color are less likely to apply unless they meet every requirement If youre excited about the role but your past experience doesnt align perfectly with every qualification we still encourage you to apply You might just be the right candidate for this or other roles<span><p> <p><br ><p> <p><span>As a growing company <span>KPA<b> <b><span>values its employees by supporting them with a full benefits package including Medical Dental Vision Flexible Spending Accounts PTO Paid and Floating Holidays 401k with Company match and immediate vesting Companyfunded Life Insurance Employee Assistance Programs and Pet Insurance<span><p> <p><br ><p> <p><b>About KPA<b><p> <p><br ><p> <p>Founded in 1986 KPA is a leading provider of Environment Health amp Safety EHS and Workforce Compliance software and consulting services KPA solutions help clients identify remedy and prevent workplace safety and compliance problems across their entire enterprise The combination of KPAs software consulting services and awardwinning training content helps organizations minimize risk so they can focus on whats importanttheir core business <p> <p><br ><p> <p>We are passionate about what we do how we do and why we do it Our culture is driven by the KPA core values Integrity Helpful Excellence Agile Respectful and Teamwork Success will be determined by the capabilities energy and character of the people we bring into our organization and the performance they achieve<p> <p><br ><p> <p>KPA with headquarters in Colorado and teammates throughout the United Sates is recognized as one of Colorados Best Midsize Places to Work by Built In Colorado for 2024 <p> <p><br ><p> <p>To be ranked in Built Ins Best Places to Work Awards is a recognition of KPAs dedication to creating a team of outstanding professionals and our efforts to create a positive and safe workplace culture for everyone said Chris Fanning KPA President and CEO I believe weve developed a high caliber organization comprised of passionate people who are experts in their respective fields and deliver great value to our customers<p> <p><br ><p> <p>KPA is committed to providing equal opportunity in all of our employment practices including selection hiring promotion transfer and compensation to all qualified applicants and employees without regard to race religion religious dressgrooming color ethnicity sex including sex stereotyping sexual orientation gender identity or gender expression national origin ancestry citizenship status creed uniform service member status military or veteran status marital status pregnancy breastfeeding andor pregnancyrelated conditions age protected medical condition leave status physical or mental disability genetic characteristics or any other legallyprotected status in accordance with the requirements of all federal state and local laws In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire<p> <p><br ><p> <p>If you need assistance or an accommodation due to a disability you may contact us at hrkpaio<p> <p><p>
Lifecycle Marketing Specialist
Company: Truewerk
Location: Greater Denver Area
Posted May 01, 2024
Truewerk, a Denver-based company, is hiring a Lifecycle Marketing Specialist. The role involves managing email and SMS marketing campaigns, ensuring quality assurance, managing segmentation, analyzing campaign performance, collaborating with cross-functional teams, and staying updated with industry trends. The ideal candidate should have 1 year of experience in managing automated email/SMS programs, familiarity with Klaviyo or similar ESPs, and strong analytical and communication skills. Truewerk offers comprehensive benefits including health, dental, and vision coverage, flexible vacation policy, and a commitment to diversity and inclusion.
Paid Marketing Manager / Associate Manager
Company: Truewerk
Location: Greater Denver Area
Posted May 01, 2024
TRUEWERK, a Denver-based company, is seeking a Paid Marketing Manager or Associate Manager to develop and optimize advertising channel strategies. The role involves driving creative outcomes, expanding channels, and leveraging customer insights for efficient paid channel performance. The candidate will manage agencies, oversee key digital platforms, and collaborate with internal teams for continuous optimization. The position requires 3+ years of marketing experience, proficiency in website and marketing analytics tools, and a goal-oriented, analytical mindset. TRUEWERK offers comprehensive benefits, a flexible work environment, and a commitment to diversity and inclusion.
Sr. Product Designer - TrainingPeaks
Company: Peaksware
Location: Greater Boulder Area
Posted May 01, 2024
<p>Are you ready to work on a product impacting millions of people At TrainingPeaks our user base of athletes and coaches is growing rapidly To meet their demands TrainingPeaks needs innovators collaborators and excellent engineers like you Together were building the worlds best training platform Join TrainingPeaks today<p> <p>You may know us as TrainingPeaks MakeMusic TrainHeroic and Alfred Music All these brands are under the Peaksware umbrella TrainingPeaks develops software for coaches and athletes to track analyze and plan endurance training TrainHeroic develops software solutions for the strength and conditioning needs of coaches and athletes MakeMusic develops software to transform how music is composed taught learned and performed Alfred Music creates and publishes educational music to help teachers students professionals and hobbyists experience the joy of making music <p> <p>We would love to have you join our evergrowing team All applicants will receive equal consideration for employment regardless of gender race national origin age sexual orientation gender identity physical disability religion or length of time spent unemployed<p> <p><strong>General Summary<strong><p> <p>As a Senior Product Designer first and foremost you are a designer You will be designing intuitive meaningful and elegant design solutions for our coaching SaaS platforms and consumer athlete based product offerings Your designs guided by your intuitive experience in product design and informed by qualitative and quantitative research data will set the tone for a cohesive branded experience across our product offering Youll partner with your team engineering leader and product management from the kickoff of a project to the delivery of value to our customers Discovering new opportunities and testing our assumptions with designed prototypes narrowing down to laserfocused incremental value delivery Youll be working alongside other designers providing guidance and initiating effective collaboration for raising the competencies of the team <p> <p>You are a continuous learner with a hunger for knowledge You approach challenges as opportunities to improve You value team members input from all levels and you actively seek ways to support your colleagues<p> <p>You will be embedded with the Product Team work in close collaboration with the Product Manager enabled by the UX Designer and report to the Director of UX <p> <p><strong>Core Functions <strong><p> <ul><li>Guiding several diverse design approaches and validating the right solution with prototypes validation testing and quantitativequalitative customer research<li> <li>Driving collaboration with Product Managers to define user problems and produce designs during all stages of the product life cycle from the discovery of opportunities to the delivery of customer value<li> <li>Facilitating collaboration for conceptual ideas design rationale and the specifics of the usercentered design process<li> <li>Partner with Product Managers and Engineers to make product and design decisions inducted by research findings market trends business goals and product design sense<li> <li>Transforming divergent lowfidelity wireframe concepts rapidly progressing into highfidelity UI prototypes including design interactions platform conventions best practices and design rationale while narrowing down scope to validated solutions<li> <li>Leading design reviews communicating interaction design concepts to help define development requirements for the best product experiences<li> <li>Pushing the bounds of visual language and experience elements grounded in visual design principles<li> <li>Assisting engineers in shipping highquality experiences with detailed design specs design reviews and regular communication<li> <li>Mentoring within the broader design team to share feedback maintain our design system and elevate overall product quality and design efficacy<li> <li>Initiate user research initiatives using quantitative and qualitative methods to evaluate the usability of design solutions and reduce our assumptions<li> <ul><p><em>The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions <em><p> <p><strong>Requirements<strong><p> <p><strong>Required Qualifications <strong><p> <ul><li>Minimum of 7 years experience conducting UX research and design<li> <li>Facilitation of humancentered design principles and datadriven design strategies for mobile and web applications<li> <li>Familiarity and usages of usability testing and customer research methodologies<li> <li>Organizing and leading design reviews and workshops with crossfunctional team members including the Product Manager UX Designer and Software Engineers<li> <li>Expertise with product design fundamentals such as visual design principles platform human interface guidelines prototypes mockups pattern libraries and the use of industry standard tools such as Figma Adobe Creative Suite Sketch Miro and various design systems<li> <li>Proven experience in developing design systems and style guides<li> <li>Superior knowledge and execution of best practices and platform specific designUI patterns for mobile and web app platforms<li> <li>Strategizing with a Product Manager to set the expectations for research and design priorities to guide the teams backlog priority working collaboratively and independently<li> <li>Effective design execution within an agile product development team<li> <li>Design portfolio that reflects your ability to solve mobile and web design challenges using UX experience strategies UI affordances and visual design sensibilities<li> <ul><p><strong>Desired Qualifications<strong><p> <ul><li>Expertise in visual experience design with demonstrative examples of design principles layout typography color theory composition and motion design concepts<li> <li>Established designs supporting SaaS products and product led growth in consumer and business based markets<li> <li>Passion for sports performance fitness tech<li> <li>High level of contribution to the growth of the Product Design Team by providing guidance and mentorship<li> <li>Expert proficiency in industry standard user research and analysis tools such as UserZoom GO Optimal Workshop Maze and SurveyMonkey<li> <ul><p><em>Degrees are not required and we value all forms of continued education including traditional fouryear degrees postgraduate degrees associate degrees bootcamps online training professional certifications selfteaching and more<em><p> <p><em>Dont meet every single requirement Dont worry We still want to hear from you and encourage you to apply<em><p> <p><strong>Benefits<strong><p> <p><strong>Compensation<strong><p> <p>PeakswareTrainingPeaks is committed to fair and equitable compensation practices The salary range for this role is $107065 $178441 Final compensation for this role will be determined by various factors such as a candidates relevant work experience skills and certifications<p> <p>This role is eligible for variable compensation including bonus<p> <p><strong>Benefits and Perks<strong><p> <p><em>Health<em><p> <ul><li>100 companypaid Medical for employees with buyup options<li> <li>Dental<li> <li>Vision<li> <li>Health Savings Account<li> <li>Flexible Spending Account<li> <li>Dependent Care Flexible Spending Account<li> <li>Paid Parental Leave<li> <li>Teladoc<li> <li>Employee Assistance Program EAP<li> <li>Additional coverage options such as accident and critical illness insurance and hospital indemnity<li> <ul><p><em>Disability and Life<em><p> <ul><li>Companypaid Short Term Disability<li> <li>Companypaid Long Term Disability<li> <li>Companypaid Basic Life Insurance and ADampD<li> <li>Employeepaid Supplemental Life Insurance for Employee Spouse andor Child<li> <ul><p><em>Additional<em><p> <ul><li>401K<li> <li>401K Matching<li> <li>Pet Insurance<li> <li>9 paid holidays annually and unlimited Flexible Time Off FTO<li> <li>Free TrainingPeaks TrainHeroic MakeMusic accounts and Alfred Music product<li> <li>Access to the Performance and Recovery Center PARC our onsite fitness facility<li> <li>Employee only access to onsite locker rooms and showers<li> <li>Employee only access to secure indoor bike storage<li> <li>Access to our onsite Music Studio<li> <li>An assortment of grabn go fruit and snacks as well as on tap cold brew kombucha and beer<li> <li>Beautiful onsite cafe that includes indoor and outdoor seating and lounge areas<li> <li>Access to ebikes available exclusively to Peaksware employees<li> <li>Significant investment in resources for employee growth and development<li> <li>Corporate discounts on select gym memberships and top brand gear<li> <li>Flexible work schedule in a culture of trust<li> <ul><p><em>Please contact <em><em>careerspeakswarecom<em><em> if you require a reasonable accommodation to review our website or to apply online<em><p> <p><strong>Work Environment<strong><p> <p>This job operates in a professional office environment that is welllighted heated andor airconditioned with adequate ventilation and a noise level that is usually moderate This role routinely uses standard office equipment such as computers phones photocopiers and filing cabinets<p> <p>All employees must comply with all safety policies practices and procedures Report all unsafe activities to your manager andor Human Resources<p> <p><strong>Physical Demands<strong><p> <p>While performing the duties of this job the employee is regularly required to sit and move about the facility use hands to handle or feel talk by expressing ideas by means of the spoken word and hear by perceiving the nature of sounds The employee is occasionally required to stand walk and reach with hands and arms The employee must occasionally lift andor move up to 10 pounds Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus<p> <p><em>To view the Peaksware Privacy Policy click <em><em>here<em><em> By submitting an application you acknowledge and agree to the Peaksware Privacy Policy<em><p>
Customer Success Manager
Company: Chorus Innovations
Location: Greater LA Area
Posted Apr 30, 2024
Chorus Innovations, a fast-growing healthcare technology company, seeks a dynamic Customer Success Manager. The role involves building strong client relationships, understanding client needs, collaborating cross-functionally, and advocating for customer needs. The ideal candidate should have 3+ years of experience in customer success or related fields, preferably in a startup environment. They should possess excellent communication skills, be a self-starter, and have a passion for customer advocacy. Chorus offers a competitive compensation package, including performance bonuses, stock options, and comprehensive benefits.
Sales Development Representative
Company: Bluevine
Location: Greater NYC Area
Posted May 01, 2024
Bluevine, a company dedicated to empowering small business owners with innovative banking solutions, is seeking a Sales Development Representative. The role involves making outbound calls, managing a pipeline of high-quality leads, and helping clients secure financing. The ideal candidate should have at least 1 year of inside sales experience, strong communication skills, and a positive attitude. Bluevine offers competitive benefits including health coverage, 401K with a company match, flexible holidays, mental health benefits, and more. The company is committed to fostering a collaborative environment and helping small businesses thrive.
Help Desk III
Company: Crusoe Energy Systems
Location: Greater Denver Area
Posted May 01, 2024
<p>Crusoe Energy is on a mission to unlock value in stranded energy resources through the power of computation<p> <p><p> <p>Take a look at what we do <u>httpswwwyoutubecomwatchv=Rlt8k71Quqw<u> <p> <p><p> <p>We aim to align the longterm interests of the climate with the future of global computing infrastructure As data centers consume an exponentially growing power footprint to deliver technology to all connected devices we are inspired by ensuring that the energy meeting that demand is sourced in an environmentally responsible fashion Crusoe colocates mobile data centers with stranded energy resources like flare gas and underloaded renewables to deliver lowcost carbonnegative distributed computing solutions Crusoe Cloud is a managed cloud services platform powered by stranded energy that enables climatefriendly innovation in computationally intensive fields including artificial intelligence graphics rendering and computational biology<p> <p><p> <p><strong>About This Role <strong><p> <p>Crusoe Support Desk is responsible for Troubleshooting configuring and repairing servers networks infrastructure Data Centers SaaS applications file shares and other infrastructure issues It also works on projects with different teams and departments alongside vendors to deliver a seamless user experience for staff Customer service team player and selfmotivation are big here at Crusoe A desire to learn above and beyond with our education programs is highly encouraged to grow within the company<strong><br ><strong><p> <p><strong>A Day In The Life<strong><p> <ul><li> <p>Onsite for Crusoe Industries amp Crusoe HQ Hybrid<p> <ul><li> <p>Start to finish User support Including <p> <li> <li> <p>OnOffboarding<p> <li> <li> <p>Support Desk Projects<p> <li> <li> <p>Maintain tracking in JIRA on the project board<p> <li> <li> <p>Ticketing and Documentation<p> <li> <li> <p>End User support troubleshooting<p> <li> <ul><li> <li> <p>Manage onsite servers storage network and VMware<p> <li> <li> <p>Be a documentation creatoreditor<p> <li> <li> <p>Identify log and resolve technical problems with applications and systems<p> <ul><li> <p>Maintain accurate documentation on office systems including trouble tickets and inventory<p> <li> <ul><li> <li> <p>Learn and Adopt new IT support and management platforms<p> <li> <li> <p>Assist IT Leadership in establishing processes<p> <li> <li> <p>Procure deploy support and maintain IT infrastructure at Crusoe Industries<p> <li> <li> <p>The position requires being onsite at both the Arvada and Cherry Creek locations<p> <li> <li> <p>Other travel may also be required up to 20 out of state<p> <li> <li> <p>At least three night shifts a week 3pm11pm and twoday shifts The exact hours of the shift may potentially change by an hour now and then<p> <li> <li> <p>Steel toes are required while onsite at factory locations<p> <li> <li> <p>Ensure systems are compliant with security policies<p> <li> <li> <p>Timely communications and acknowledgments<p> <li> <ul><p><p> <p><p> <p><strong>You Will Thrive In This Role If<strong><p> <ul><li> <p>Prior experience with MDRXDR platforms Examples Sophos XDR Crowdstrike Huntress<p> <li> <li> <p>Prior experience with Cloud Identity Mgmt platforms and SSO SAML 20 and MFA<p> <li> <li> <p>Prior experience with MDM automation Examples GoogleMDM Kandji Intune<p> <li> <li> <p>Prior experience working as an engineer at an MSP project work<p> <li> <li> <p>Prior experience working in a NOCSOC desired<p> <li> <li> <p>Prior experience working in large enterprises with a large enduser pool<p> <li> <li> <p>Ability to administer MacOS and support Macs and Linux using the command line<p> <li> <li> <p>Experience with mobile device management MDM solutions ticketing systems and IT<p> <li> <li> <p>documentation platforms Manage implement and maintain SAAS platforms<p> <li> <li> <p>Technical knowledge of the Windows operating systems and experience with deployments<p> <li> <li> <p>and troubleshooting<p> <li> <li> <p>Excellent written oral and interpersonal communication skills<p> <li> <li> <p>Selfstarter yet knows when to ask for help and works excellent in a team<p> <li> <li> <p>Embody the company values<p> <li> <ul><p>Preferred but not Required<p> <ul><li> <p>Bachelors Degree or equivalent experience plus 6+ years of working experience<p> <li> <ul><p><p> <p><strong>Benefits<strong> <p> <ul><li> <p>Industry competitive pay<p> <li> <li> <p>Stock options in a fast growing wellfunded technology company<p> <li> <li> <p>Health insurance package options that include HDHP and PPO vision and dental for you and your dependents<p> <li> <li> <p>Paid Parental Leave<p> <li> <li> <p>Paid life insurance shortterm and longterm disability<p> <li> <li> <p>Teladoc<p> <li> <li> <p>Petfriendly offices<p> <li> <li> <p>401k with a 100 match up to 4 of salary<p> <li> <li> <p>Healthy PTO Policy<p> <li> <li> <p>Cell phone reimbursement<p> <li> <li> <p>Tuition reimbursement<p> <li> <li> <p>Subscription to the Calm app<p> <li> <li> <p>Company paid commuter benefit $100 per month<p> <li> <ul><p>Compensation will be paid in the range of $80000 $100000 Restricted Stock Units are included in all offers Compensation to be determined by the applicants education experience knowledge skills and abilities as well as internal equity and alignment with market data<p> <p><p> <p>Crusoe Energy is an Equal Opportunity Employer Employment decisions are made without regard to race color religion disability genetic information pregnancy citizenship marital status sexgender sexual preference orientation gender identity age veteran status national origin or any other status protected by law or regulation<p>
Support Engineer (Remote)
Company: Vendavo
Location: Greater Denver Area
Posted May 01, 2024
<p>Were a growing team and as we scale so does our need to focus on expanding our customer operation support team Youll be joining a peoplefocused company and as a <b>Support Engineer <b>you will augment our team that provides solutions to customer technical issues related to our pricing and margin management application suite This customerfacing role requires solid communication skills independent thought robust problemsolving abilities and the capacity to stay structured despite a steady workload without evident project milestones<p> <p><br ><p> <p>The role offers an opportunity to deepen your expertise in the following technologies only the major ones listed<p> <p> SQLTSQL <p> <p> MSSQL<p> <p> Internet Information Services IIS<p> <p> XML XSDXSLT <p> <p> Visual Studio <p> <p> WindowsMacOS<p> <p><b>THE OPPORTUNITY <b> <p><ul><li>Promptly addressing customers inquiries problem reports and requests conducting comprehensive and efficient root cause analyses leading to problem resolution<li> <li>Collaborating with the Support team to diagnose troubleshoot and rectify customer issues<li> <li>We offer guidance and help with environment configuration product setup upgrade paths and available information resources including documentation and knowledge base content creation<li> <li>Cooperating with configuration engineers and engineering teams to address technical issues reported<li> <li>Directing customers IT resources to resolve support cases efficiently and effectively preventing escalation or aggravation of existing problems<li> <li>Routingly reporting statuses to customers upon request including scheduled status calls apprising management of critical issues urgent client requests and escalations<li> <li>In addition to other duties as assigned<li> <ul><p><b>THE SKILL SET <b> <p><ul><li>24 years of experience in support<li> <li>Demonstrated ability to deliver exceptional customer service consistently exceeding customer expectations by understanding their business needs and providing tailored solutions<li> <li>Expertise in maintaining highquality communication ensuring customer inquiries are handled promptly and effectively Skilled at conveying complex technical information to a nontechnical audience<li> <li>Ability to maintain composure and customer focus while troubleshooting and solving technical issues fostering a positive support experience even during challenging interactions<li> <li>Proven track record in improving customer satisfaction and loyalty by utilizing proactive support methods including regular checkins and feedback collection<li> <li>Experience in developing and enhancing technical documentation user guides FAQs and knowledge base articles to empower customers to resolve their own queries <li> <li>Comfortable in using customer relationship management CRM tools such as Salesforce as well as project management tools such as JIRA Teams and Slack for efficient workflow management <li> <li>Adept at fostering strong relationships with internal teams such as configuration engineers and engineering teams to ensure a comprehensive solution is provided to the customers <li> <li>Proven ability to handle highpressure situations professionally managing multiple issues and projects without compromising on quality<li> <li>Skilled at identifying and reporting product improvement opportunities based on customer feedback and personal experience<li> <li>Strong commitment to continuous learning and improvement staying updated with new product features industry trends and best practices for customer support<li> <li>Openness to learn about the pricing domain and comprehend our customers business requirements<li> <li>Familiarity with XMLXSDXSL <li> <li>Knowledge of SQL databases <li> <li>Familiarity with MSSQL <li> <li>Preferred knowledge of the Windows server and IIS and client platform browser security concepts and technologies Microsoft Excel formulas web queries pivot tables<li> <ul><p><b>THE BENEFITS<b> <p><ul><li>Flexibility to work from home or in the office depending on what works best for you<li> <li>Unlimited PTO for vacation sick and mental health dayswe encourage everyone to take vacation during the year to ensure dedicated time to spend with loved ones explore rest and recharge<li> <li>4 recharge days where the entire company goes on a brief pause in all geographies for 1 day each quarter This day can be spent in whatever way helps you recharge to regain energy and dive back into the next workday <li> <li>16 weeks of paid parental leave with health benefits for all parents plus flexible reentry schedules for returning to work <li> <li>$110 a month to cover your cell phone and internet expenses <li> <li>Highend laptop Dell XPS or Mac<li> <li>Competitive pay and bonuscommission<li> <li>Comprehensive health detail vision and mental benefit options PPO FSA HSA<li> <li>401k plan with a 3 employer nonelection contribution<li> <ul><p> <p><p>The national minimum salary is $72300 a year + bonus and benefits The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location <p> <p><br ><p> <p><i>Note Disclosure as required by CA CO NY and WA Pay Transparency Law<i><p> <p><br ><p> <p><b>THE VENDAVO STORY <b><p> <p>Vendavo partners with the worlds leading companies to accelerate growth and profitability advance innovation and build more prosperous communities Our powerful cloudbased AIpowered pricing selling and prescribing solutions empower global manufacturers and distributors like Ford Avnet and Medtronic to manage optimize and digitize their endtoend commercial processes But we offer so much more than software Our proven repeatable process and passionate experienced people accelerate value and drive profitable unrivaled business outcomes for our customers We are passionate about helping our customers deliver the right products at the right prices at the right time for the right people <p> <p><br ><p> <p><b>OUR SAAS PRODUCTS <b><p> <p>Our B2B pricing and selling solutions include Vendavo Intelligent CPQ Margin Bridge Analyzer Profit Analyzer Business Risk and Sales Alerts Vendavo Sales Optimizer Deal Price Optimizer Vendavo Pricepoint and Rebate amp Channel Manager You can learn more about our products here<p> <p><br ><p> <p><b><span>OUR FUNDING<span><b><p> <p>We are backed by two of the top hightech private equity firms in the world have excellent financial health and boast the top SaaS retention in our space <p> <p><br ><p> <p><b><span>OUR CULTURE amp YOU<span><b><p> <p>We collaborate with our customers unlike any others in our industry Anchored in our values Honor Our Commitments Results Matter Easy and Enjoyable Innovative Wisdom and Celebration of Community we are growing constantly innovating and consistently driving sustainable outcomes for our clients and partners <p> <p><br ><p> <p>Unlocking opportunities for our customers would not be possible without our employees When you are part of Vendavo youre part of a company thats committed to your growth and invested in your career Diversity inclusion and celebration of community are at our core and we come together to learn from each other and honor our commitments<p> <p><br ><p> <p>California residents applying for positions at Vendavo can see our privacy policy here<p> <p><br ><p> <p><b><span>OUR TEAM IS GROWING YOU WILL TOO<span><b><p> <p><p>
Sales Development Representative - Inbound
Company: Iterable
Location: Greater Denver Area
Posted Apr 30, 2024
Iterable is a top-rated AI-powered customer engagement platform that helps organizations drive high growth with individualized communications. The company has surpassed $200M in ARR and has raised over $230M from top-tier investors. It has a global presence with offices in several countries and has been recognized as one of the Best Places to Work and Fastest Growing Companies.