Highly Satisfied Customer Experience Jobs in Other US Location

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Looking for Highly Satisfied Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the Other US Location area.

Senior Technical Support Engineer (SAP ECC, Incident Management)

Company: insightsoftware

Location: Other US Location

Posted Jan 31, 2025

Insightsoftware is a global provider of financial solutions for the Office of the CFO, offering products across financial planning, accounting, and operations. The company emphasizes customer focus and technical support, with a commitment to reducing incidents and improving customer satisfaction. The job description requires a candidate with IT education, SAP ECC knowledge, reporting experience, and strong analytical and communication skills. Insightsoftware is an equal opportunity employer, committed to diversity and inclusion.

Senior Legal Counsel

Company: Sophos

Location: Other US Location

Posted Jan 31, 2025

Sophos, a global leader in cybersecurity, is seeking a Senior Legal Counsel with 8+ years of commercial legal experience, preferably in an IT environment. The role involves negotiating and drafting contracts, advising on legal risks, managing internal queries, and building relationships with various business units. The ideal candidate will be a team player, have strong negotiation and communication skills, and be able to work independently under pressure. Sophos offers a remote-first working model, employee-led diversity and inclusion networks, and various wellbeing initiatives.

Support Account Manager

Company: ServiceNow

Location: Other US Location

Posted Jan 31, 2025

ServiceNow, founded in San Diego in 2004, is a global market leader in AI-enhanced technology, serving over 8100 clients including 85 of the Fortune 500. The company's intelligent cloud-based platform connects people, systems, and processes for smarter, faster, and better work methods. ServiceNow offers a supportive and inclusive team culture, opportunities for professional growth, a flexible work environment, and competitive compensation. The Support Account Management SAM Services team seeks highly motivated individuals to deliver world-class customer satisfaction, proactively identify service issues, and drive cross-functional teams for effective issue resolution.

Enterprise Account Executive (German Speaking)

Company: insightsoftware

Location: Other US Location

Posted Jan 31, 2025

Insightsoftware, a global provider of financial solutions, is seeking an experienced Enterprise Account Executive with SAP solution sales experience. The role involves selling data automation software, Process Runner, to EMEA prospects and customers. The company is a fast-growing global software scaleup with significant ambition to develop a platform of fully integrated ERP agnostic software solutions. The ideal candidate should have a high level of motivation, excellent communication skills, and a consultative approach. Fluency in German is required.

Partner Sales Manager, Enterprise Performance Management

Company: insightsoftware

Location: Other US Location

Posted Jan 31, 2025

Insightsoftware is a global provider of reporting, analytics, and performance management solutions. They empower leaders from over 32,000 organizations to make informed decisions. The company is seeking a Partner Sales Manager to sell their EPM solution through partners in the UK and Ireland. The ideal candidate should have experience selling Enterprise Performance Management software through partners, preferably with an existing partner network in this solution area. The company is committed to equal employment opportunity and is a happy, high-achieving team focused on sustainable growth.

Account Executive, Creator Marketing -Brand Safety Analyst

Company: Edelman

Location: Other US Location

Posted Jan 31, 2025

Edelman is a company that values trust, boldness, empathy, and curiosity. They are committed to diversity, equity, inclusion, and belonging (DEIB) and strive to create an equitable and inspiring workplace. Edelman Digital, the world's first global social agency, seeks a passionate and detail-oriented candidate with 12 years of experience in influencer marketing. The ideal candidate should have exceptional writing and analytical skills, a deep understanding of digital culture and trends, and the ability to work independently. Responsibilities include evaluating creator and talent partners, developing presentations, and staying informed about social and cultural trends. Edelman is dedicated to building a diverse and inclusive workplace and encourages applicants who may not perfectly align with all qualifications.

Regional Talent Acquisition Leader, LATAM

Company: Edelman

Location: Other US Location

Posted Jan 31, 2025

Edelman is seeking a highly skilled Regional LATAM Talent Acquisition TA Leader to develop and implement a comprehensive talent acquisition strategy for the LATAM region. The role involves leading a team responsible for managing recruitment across multiple countries, driving change management initiatives, and utilizing a data-driven approach. The successful candidate will also collaborate with stakeholders to understand talent needs and enhance the organization's employer branding. Edelman is dedicated to building a diverse, inclusive, and authentic workplace.

Learning & Development Coordinator (Workday LMS Platform)

Company: insightsoftware

Location: Other US Location

Posted Jan 31, 2025

Insightsoftware is seeking a Learning Coordinator to manage training logistics, schedule live sessions, and create assessments. The role involves working with Workday Learning LMS, Microsoft SharePoint, and Teams. The ideal candidate should have a BA/BS degree, 2+ years of experience in HR learning and development, and proficiency in MS Office. They should be detail-oriented, a self-starter, and able to handle multiple tasks in a fast-paced environment.

Manager Finance - FP&A

Company: Thomson Reuters

Location: Other US Location

Posted Jan 31, 2025

Thomson Reuters is hiring for a Business Finance and Financial Planning & Analysis role. The position involves building financial models, driving forecasting and planning processes, reviewing operations, guiding a team, and working closely with stakeholders. The ideal candidate should have a CA or ICWAMBA Finance qualification, 10 years of corporate finance experience, strong communication skills, and knowledge of SAP, automation tools, and MS Office. Thomson Reuters offers a hybrid work model, comprehensive benefits, a culture of equality and diversity, learning and development opportunities, and a purpose-driven work environment.

Communication Trainee

Company: Edelman

Location: Other US Location

Posted Jan 31, 2025

Edelman Spain is seeking a Communication Trainee to join their dynamic team. The role involves creating engaging content, managing social media, and assisting with communication strategies. The ideal candidate should have a degree in Communication, Marketing, Public Relations, or a related field, strong communication skills, and a proactive attitude. Edelman Spain fosters a culture of innovation, collaboration, and continuous learning, offering an excellent opportunity for personal and professional growth.

Senior Manager, Digital Demand Generation

Company: Mindtickle

Location: Other US Location

Posted Jan 31, 2025

Mindtickle, a market-leading AI revenue enablement platform, is seeking a Senior Manager Digital Demand Generation. The role involves managing global digital demand generation strategy, leading a team, and driving pipeline growth through digital channels. The ideal candidate should have 8-10 years of experience in demand generation, growth marketing, or digital marketing, with a proven track record in B2B SaaS industries. They should possess ABM proficiency, analytical skills, and technical fluency with marketing tools. The role offers opportunities for growth in a diverse and rewarding workplace.

Senior Legal Counsel

Company: Sophos

Location: Other US Location

Posted Jan 31, 2025

Sophos, a global leader in cybersecurity, is seeking a Senior Legal Counsel with 8+ years of commercial legal experience, preferably in an IT environment. The role involves negotiating and drafting contracts, advising on legal risks, managing internal queries, and improving business processes. The ideal candidate will be a team player, have strong negotiation and communication skills, and be able to work independently under pressure. German language skills and experience with public sector contracts are desirable. Sophos operates a remote-first working model and offers a diverse and inclusive environment with various employee initiatives.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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