Highly Satisfied Customer Experience Jobs in USA

575,494 open positions · Updated daily

Looking for Highly Satisfied Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the USA area.

Senior Payroll Analyst

Company: Vercel

Location: USA

Posted Nov 20, 2024

Vercel is looking for a Senior Payroll Analyst to join their finance team. The role involves managing and processing US payroll, ensuring compliance with regulations, and analyzing payroll data. The company offers a great compensation package, inclusive healthcare, and flexible time off.

Partner Development Manager - Terminal

Company: Stripe

Location: USA

Posted Nov 20, 2024

Stripe is a financial infrastructure platform that enables businesses to accept payments, grow their revenue, and accelerate new business opportunities. The company is looking for a strategic entrepreneurial business development leader to build high-impact partnerships and launch and scale its in-person payments and commerce products globally.

Director - Trust & Safety and Privacy Program Management

Company: Mozilla

Location: USA

Posted Nov 20, 2024

Mozilla Corporation is a nonprofit technology company that aims to make the internet better for people. They are seeking a Director to lead their Trust and Safety efforts and oversee a cross-functional team. The role requires a unique blend of technical expertise, strategic leadership, and a deep understanding of Trust and Safety and privacy challenges.

Solutions Engineer

Company: Cytora

Location: USA

Posted Nov 20, 2024

The job posting is for a Solutions Engineer at an InsurTech company. The role involves supporting the Sales team through demo preparation, conducting POCs, and providing technical expertise. The company offers competitive salary, flexible working arrangements, and professional development opportunities.

Sr. Director - Creative Strategy, Growth Marketing

Company: hims & hers

Location: USA

Posted Nov 20, 2024

The company is looking for an experienced creative strategist to oversee and evolve their creative strategy across performance campaigns. The role involves developing best-in-class ads, managing evergreen experimentation, and driving stronger results for the business.

Staff Software Engineer

Company: Workiva

Location: USA

Posted Nov 20, 2024

The job posting is looking for a Staff Frontend Engineer to lead the development of frontend applications using TypeScript and React in a large-scale enterprise environment. The role involves driving the creation and adoption of best practices and frameworks, evangelizing and collaborating with other development teams, and mentoring and coaching other engineers.

Contributing Faculty - Doctor of Healthcare Administration

Company: Adtalem Global Education

Location: USA

Posted Nov 20, 2024

Walden University is a pioneer in student-centered distance education, dedicated to high academic standards and helping students make a difference in their professions and communities. The university offers over 100 online degree and certificate programs and has graduated over 174,000 students.

Senior Security Engineer

Company: Lattice

Location: USA

Posted Nov 20, 2024

The job posting is for a security team member at Lattice, responsible for auditing and strengthening IAM controls. The role requires a deep technical understanding of IAM systems and a proactive approach to continuous improvement.

Staff Software Engineer - Alloy and OpenTelemetry Collector

Company: Grafana Labs

Location: USA

Posted Nov 20, 2024

Grafana Cloud is a composable observability platform that integrates metrics, logs, and traces. The company is looking for engineers to join their team and contribute to open-source projects.

Software Engineer (ruby)

Company: Nava

Location: USA

Posted Nov 20, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They work with government agencies to improve how people apply for benefits, navigate their healthcare, and more. The company is committed to diversity, equity, and inclusion, and offers a range of benefits and perks to its employees.

Senior Manager - Governance, Risk & Compliance

Company: Dropbox

Location: USA

Posted Nov 20, 2024

The role description is for a Senior AI Governance Manager at Dropbox, responsible for designing, implementing, and coordinating the company's AI governance and risk program. The role requires experience in building or maintaining risk programs, familiarity with AI governance concepts, and strong project management and organizational skills.

Senior Product Designer - Ads Platform

Company: Reddit

Location: USA

Posted Nov 20, 2024

The role is for a Senior Product Designer on the Advertiser Platform team, responsible for developing AI tools and enhancing key workflows in Reddits Ads Manager. The team is focused on building stable and robust tools for advertisers and account managers.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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