Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Vice President of Human Resources

Company: Safeware, Inc

Location: USA

Posted Dec 23, 2025

The Vice President of Human Resources at Safeware plays a strategic role in shaping people strategy, ensuring organizational effectiveness, and fostering a culture of excellence. The position involves leading HR functions, developing talent, and aligning with business goals, with a focus on employee engagement and compliance.

Software Project Manager

Company: TwinStream

Location: UK

Posted Dec 23, 2025

The job description highlights a Software Project Manager role at TwinStream with competitive benefits including a pension plan, private medical healthcare, flexible working, and an electric vehicle scheme. It emphasizes agile delivery practices, cross-functional collaboration, and career development opportunities.

Claims Team Lead | Auto Liability Bodily Injury

Company: Sedgwick

Location: USA

Posted Dec 23, 2025

This job posting highlights Sedgwick's commitment to career growth, work-life balance, and a caring culture. The role offers remote flexibility, opportunities to lead high-performing teams, and recognition as a top workplace. Key responsibilities include supervising claims teams, ensuring quality standards, and fostering professional development.

Android Engineer (Platform)

Company: Welltech

Location: Spain,Cyprus

Posted Dec 23, 2025

Welltech, a global wellness company, empowers users with innovative solutions and seeks a mobile app platform architect to scale their impact. The role involves building scalable infrastructure and driving mobile wellness innovation, with a culture focused on growth, leadership, and results.

Mid/Senior Smart Contract Engineer

Company: LI.FI

Location: EMEA,APAC

Posted Dec 23, 2025

LIFI seeks a mid-level Smart Contract Engineer to expand their API team, offering competitive benefits and a collaborative culture focused on innovation and security. The role involves developing smart contracts, collaborating with auditors, and contributing to a mission-driven environment that values diversity and continuous growth.

Sr. Product Manager - Data & Interoperability

Company: CareMessage

Location: USA

Posted Dec 23, 2025

This job posting seeks a Senior Product Manager with expertise in Clinical Data and Interoperability to lead strategies for improving Health Equity. The role involves collaborating with cross-functional teams, owning product verticals, and aligning with the 2026 Product Roadmap. Requirements include experience in healthcare data standards and a commitment to diversity, with a salary of $164,000 annually.

Senior Google Ads Specialist

Company: Welltech

Location: Spain,Cyprus,Poland,Ukraine

Posted Dec 23, 2025

Welltech, a global health and fitness leader with 220M+ installs, seeks a Senior Google Ads specialist to drive DTC growth. The role involves managing high-budget campaigns, optimizing conversions, and fostering innovation. The company emphasizes impact, growth, and a collaborative culture.

Customer Account Manager - Upmarket

Company: Lattice

Location: USA

Posted Dec 23, 2025

This job description highlights the Customer Account Manager role at Lattice, emphasizing strategic partnership, customer satisfaction, and growth opportunities. It outlines key responsibilities, required experience, and competitive benefits, presenting it as an exciting opportunity for career advancement.

Lead Data Governance Consultant

Company: phData

Location: USA

Posted Dec 23, 2025

This text describes a Data Governance Consultant role with responsibilities including leading projects, facilitating teams, and ensuring data compliance. It outlines required experience and benefits like remote work flexibility, competitive compensation, and professional development opportunities.

Senior Platform Engineer

Company: Cytora

Location: USA

Posted Dec 23, 2025

Cytora, part of Applied Systems, is seeking a serverless infrastructure engineer to help transform the insurance industry through AI-powered solutions. The role involves building scalable systems, managing cloud infrastructure, and contributing to product innovation with competitive compensation and flexible work options.

Associate Solutions Engineer

Company: Qualia

Location: USA

Posted Dec 23, 2025

Qualia offers innovative real estate tech solutions and seeks an Associate Solutions Engineer to support sales and customers. The role involves technical support, product demos, and collaboration. The company emphasizes growth, flexibility, and diversity, providing comprehensive benefits and a dynamic work environment.

Controller

Company: HeroDevs, Inc.

Location: USA

Posted Dec 23, 2025

This job posting seeks a Controller to oversee accounting operations, ensure compliance, and build scalable processes for a fast-growing SaaS company. The role involves financial reporting, audit support, and system improvements, with qualifications emphasizing technical accounting expertise and leadership. The company values diversity and offers remote work flexibility.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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