Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Senior Sales Trainer

Company: Vonage

Location: USA

Posted Dec 23, 2025

This job description outlines a Senior Sales Trainer role focused on developing sales training programs, collaborating with teams, and ensuring alignment with business objectives. It emphasizes experience in sales technologies, instructional design, and measurable outcomes while listing required qualifications and preferred skills.

Commercial Solutions Program Manager

Company: Stripe

Location: USA

Posted Dec 23, 2025

Stripe seeks a Commercial Solutions Program Manager to drive revenue through cross-functional programs, emphasizing leadership and innovation in global business strategies. The role involves managing complex initiatives, collaborating with stakeholders, and solving systemic challenges to enhance commercialization efforts.

Professional Services Consultant

Company: MariaDB plc

Location: Saudi Arabia

Posted Dec 23, 2025

MariaDB is making a significant global impact as a leading database solution for modern applications, with opportunities to work in a dynamic, remote team focused on innovation and open-source culture. The role involves database expertise, consulting, and mentoring, with benefits including career growth and shaping technology's future.

Middle People Operations Partner

Company: JustAnswer

Location: Ukraine

Posted Dec 23, 2025

The People Operations Partner role focuses on enhancing team performance and employee experience through onboarding, conflict resolution, and HR initiatives. Key responsibilities include managing employee lifecycle, driving process improvements, and collaborating on global projects. The role requires 3+ years in HR, strong analytical skills, and proficiency in English.

Staff Integrations Engineer

Company: Canopy Connect

Location: USA

Posted Dec 23, 2025

This job description outlines responsibilities related to aligning product requirements with business objectives, automating website testing with tools like Puppeteer/Playwright, scaling applications using Kafka/RabbitMQ/Kubernetes, debugging CI/CD pipelines, and maintaining technical debt. It also includes remote work flexibility and a specified salary range.

Enterprise Account Executive

Company: Signifyd

Location: UK

Posted Dec 23, 2025

This job posting highlights Signifyd's EMEA Sales role, emphasizing growth opportunities, cross-functional collaboration, and a comprehensive benefits package. The position requires strategic thinking and consultative selling to build trusted relationships with enterprise clients while leveraging advanced technology to drive business outcomes.

Partner Development Manager - Payments Partnerships & Agentic Commerce

Company: Stripe

Location: USA

Posted Dec 23, 2025

Stripe's mission focuses on increasing the GDP of the internet through financial infrastructure for businesses. The Global Payments Partnerships team drives strategic initiatives to expand payment ecosystems and create impactful partnerships. The role of Partner Development Manager involves managing high-impact relationships and executing strategies to enhance payment method adoption.

Business Insurance Sales Producer Lead

Company: Gusto, Inc.

Location: USA

Posted Dec 23, 2025

This job posting seeks a dynamic and inspiring commercial PampC insurance sales leader to accelerate Gusto's growth in business insurance. The role involves leading a team, coaching sales advisors, collaborating with cross-functional teams, and leveraging data to optimize sales strategies. Key requirements include extensive PampC insurance expertise, management experience, and technical proficiency. The position offers competitive compensation and opportunities to shape the future of Gusto's digital insurance agency.

Corporate Accounting Lead

Company: KoBold Metals

Location: USA

Posted Dec 23, 2025

The text discusses challenges in the mining industry, including rising exploration costs and outdated techniques, while highlighting KoBold's innovative AI-driven exploration methods and successful discoveries. It outlines a role involving accounting operations, financial reporting, and technology integration for a fast-growing startup with remote work opportunities.

Deputy General Counsel

Company: JustAnswer

Location: USA

Posted Dec 23, 2025

This role offers strategic leadership opportunities to transition into General Counsel, involving legal strategy, team management, and cross-functional collaboration. Ideal for a forward-thinking legal professional with experience in ecommerce and regulatory compliance.

Sr. Consultant Change Management

Company: phData

Location: USA

Posted Dec 23, 2025

This role requires a Senior Change Management Consultant with 4+ years of experience leading AI and data transformations, developing strategies, and managing organizational change. Preferred skills include Snowflake and AWS expertise, along with strong communication and project delivery capabilities.

Lead Technical Program Manager

Company: HubSpot

Location: USA

Posted Dec 23, 2025

HubSpot seeks a FinOps TPM to enhance cloud infrastructure efficiency and cost transparency, aligning growth with resource availability. The role impacts bottom-line sustainability and offers competitive compensation.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

Related Pages