Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Intermediate Backend Engineer (Go), Verify: CI Functions Platform

Company: GitLab

Location: Canada,Netherlands,UK

Posted Dec 23, 2025

This job description outlines a role as an Intermediate Backend Engineer focused on rearchitecting GitLab Runner for large-scale CICD operations and building foundational platforms for CI Functions. The position emphasizes collaboration with cross-functional teams, technical design, and solving real-world scaling challenges. Key requirements include expertise in Go, distributed systems, containerization technologies, and cloud-native infrastructure.

Senior Technical Program Manager - Security

Company: Webflow

Location: Argentina

Posted Dec 23, 2025

Webflow seeks a Security Technical Program Manager to lead their security initiatives, emphasizing collaboration across teams, vulnerability management, and operational maturity. The role requires technical expertise, cross-functional coordination, and experience with security frameworks. The company highlights values like trust, creativity, and equity, offering benefits such as equity, health coverage, and remote work flexibility.

Senior Software Engineer - Identity & Security Products

Company: Twilio

Location: USA

Posted Dec 23, 2025

Twilio seeks a Senior Software Engineer to design and build secure identity solutions. Responsibilities include system development, collaboration, and mentorship. The role offers competitive pay and remote work.

HCC Medical Coder

Company: Guidehouse

Location: Remote

Posted Dec 23, 2025

This job posting describes a Medical Coder Specialist role with requirements for 5+ years experience, AAPC credentials, and Risk Adjustment coding skills. It outlines responsibilities including data validation, coding accuracy, and provider communication, along with a salary range of $510k-$850k and comprehensive benefits including medical insurance, retirement plans, and professional development opportunities.

Intermediate Backend Engineer (Ruby on Rails) - Analytics Instrumentation

Company: GitLab

Location: APAC,Canada,EMEA,Netherlands,UK

Posted Dec 23, 2025

This role involves developing backend analytics services and APIs for GitLab's product, requiring expertise in Ruby on Rails and collaboration with cross-functional teams.

Technical Support Engineer - Italian Speaking

Company: Twilio

Location: Ireland

Posted Dec 23, 2025

This job posting highlights Twilio's commitment to excellent customer service and award-winning billing support. The role involves technical support, process improvement, and team collaboration, with qualifications emphasizing customer focus, technical communication, and Italian language proficiency. The position offers remote work in Ireland with competitive benefits.

Senior Account Executive

Company: Twilio

Location: Singapore

Posted Dec 23, 2025

This job posting seeks a Senior Account Executive for Twilio's Enterprise Sales team, emphasizing new business acquisition, technical solutions selling, and cross-functional collaboration. The role requires 8+ years of enterprise sales experience and offers remote work with a Singapore base, along with competitive benefits.

Market Development Executive III

Company: Insight

Location: USA

Posted Dec 23, 2025

Insight seeks a Market Development Executive III with infrastructure sales experience. The role offers remote flexibility, a $250k-$300k salary, and career growth opportunities within a Fortune 500 company known for innovation and employee benefits.

Mobile Front End Engineer

Company: Oddball

Location: USA

Posted Dec 23, 2025

Oddball seeks a Mobile Front End Engineer to develop impactful federal software. The role involves collaborating on interfaces, data endpoints, and Agile teams. Benefits include remote work, stipend, and comprehensive benefits.

Associate Vice President - Digital (Political)

Company: MissionWired

Location: USA

Posted Dec 23, 2025

MissionWired emphasizes creating revolutionary fundraising strategies with a positive impact on the world, showcasing success in converting billions in donations and working with global nonprofits. They prioritize innovation, social change, and diversity, offering competitive benefits and opportunities to drive impactful campaigns.

Principal Software Engineer - Request Team

Company: Saviynt

Location: USA

Posted Dec 23, 2025

Saviynt's AI-powered identity platform helps organizations manage access to applications and data while enhancing security and reducing compliance costs. The company emphasizes innovation in enterprise identity solutions and offers a dynamic work environment with growth opportunities for software engineers. Job requirements include expertise in cloud platforms, security principles, and AI tools, with competitive compensation.

Sr. Principal Security Engineer | Architect

Company: ExtraHop

Location: USA

Posted Dec 23, 2025

The text describes a senior security architect role with responsibilities in network detection, threat hunting, and product development. It outlines qualifications, preferred skills, and a competitive salary range of $190,000-$220,000 per year.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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