Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Customer Success Manager (German Speaking)

Company: Immersive

Location: Germany

Posted Dec 23, 2025

Immersive Labs promotes their cyber resilience platform, highlighting its effectiveness and hiring for a German-speaking Customer Success Manager. They emphasize customer-centric values and growth opportunities.

Information Security Engineer (DLP)

Company: Scopely

Location: Canada

Posted Dec 23, 2025

Scopely seeks an Information Security Engineer DLP to join their Data Protection team in Canada on a remote basis. The role involves safeguarding data stores, investigating security incidents, and enhancing data loss prevention measures. The company emphasizes global collaboration, secure environments, and a diverse, inclusive workplace committed to innovation in the mobile games industry.

Customer Success Manager (Deployment)

Company: Neara

Location: UK,Lithuania

Posted Dec 23, 2025

Neara is a technology company creating impactful digital twins for critical infrastructure, emphasizing innovation, global influence, and career opportunities. The job role involves project management, client collaboration, and technical expertise with benefits like career growth and flexible work arrangements.

Map Designer III

Company: Mapbox

Location: Germany

Posted Dec 23, 2025

Mapbox promotes itself as a leading platform for location-aware businesses, emphasizing flexibility, security, and a large developer community. The job posting highlights opportunities for a Staff Map Designer to shape innovative map solutions and collaborate across teams, reflecting the company's commitment to creativity and user-centric design.

Financial Analyst - Staff

Company: Blackbaud

Location: India

Posted Dec 23, 2025

This job description outlines a FP&A Analyst role requiring financial planning, budgeting, variance analysis, and collaboration across geographies. The position emphasizes analytical skills, compliance with policies, and proficiency in financial tools. Blackbaud highlights a flexible work culture and commitment to diversity and inclusion.

Market Development Executive - Consulting Services

Company: Insight

Location: USA

Posted Dec 23, 2025

The job offers remote flexibility, growth opportunities, and a people-first approach with a Fortune 500 Solutions Integrator. Benefits include comprehensive health coverage and work-life balance.

Client Executive

Company: Cytora

Location: UK

Posted Dec 23, 2025

Cytora, an AI-driven insurance company, seeks a Client Executive to manage strategic accounts, drive platform adoption, and collaborate on innovative solutions in a flexible, mission-driven environment.

Staff Conversational AI Designer

Company: General Motors

Location: USA

Posted Dec 23, 2025

This job description seeks a Staff Conversational AI Designer with expertise in Voice and Multimodal interfaces. Responsibilities include leading AI-based design, creating prototypes, and collaborating with cross-functional teams. Requirements emphasize experience with Generative AI, design tools, and user-centered practices.

Vice President - Legal

Company: Gametime United

Location: USA

Posted Dec 23, 2025

This text describes a job posting for a hands-on VP Legal role with responsibilities spanning regulatory compliance, product review, marketing oversight, and risk management. It outlines key qualifications including a law degree, 10+ years of experience, and specific skills in legal strategy and cross-functional collaboration. The compensation range is mentioned as $255,000-$330,000 USD in the United States.

BIM Modeler

Company: Sanctuary

Location: New Delhi

Posted Dec 23, 2025

This job posting offers remote work in India with flexible hours, a compensation range of $600-$800 USD/month, and details about a BIM Modeler role at Sanctuary, focusing on architectural projects with a global team.

Staff Software Engineer

Company: Magnet Forensics

Location: USA

Posted Dec 23, 2025

Magnet Forensics promotes itself as a global leader in digital forensics with innovative solutions that impact crime prevention and national security. The job posting highlights a Staff Software Engineer role with opportunities for technical leadership, AI integration, and competitive compensation, emphasizing the company's commitment to growth, diversity, and impactful work.

Commercial Pilots AI Trainer

Company: Handshake

Location: San Francisco

Posted Dec 23, 2025

Handshake offers remote, flexible AI research projects for Commercial Pilots with no AI experience required. Participants evaluate AI models, develop prompts, and contribute to AI advancements in their field. The application process includes creating an account, uploading a resume, and verifying identity.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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