Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Sr. Sales Manager - Kraken Institutional

Company: Kraken

Location: Hong Kong,Taiwan, Province of China

Posted Dec 20, 2025

Kraken promotes its mission-driven approach to crypto adoption, highlighting a global team, industry leadership, and opportunities for experienced professionals to shape the future of cryptocurrency through innovative products and institutional sales roles.

Software Engineer - Builds

Company: Vercel

Location: UK,Germany

Posted Dec 20, 2025

This job posting highlights a Software Engineer role at Vercel focused on building scalable CICD systems, collaborating with open-source projects, and offering competitive benefits. It emphasizes remote work flexibility, professional growth opportunities, and a commitment to inclusive hiring practices.

Product Success Manager

Company: CommerceIQ

Location: USA

Posted Dec 20, 2025

The Product Success Manager role combines technical and commercial expertise to configure CommerceIQ platforms, guide customers, and drive adoption. It offers competitive compensation and benefits, ideal for professionals in SaaS environments.

Senior Fullstack Engineer I (Golang & React|Typescript)

Company: TrueML

Location: Argentina,Mexico

Posted Dec 20, 2025

TrueML, a mission-driven financial tech company, uses machine learning to enhance customer experiences for distressed borrowers. They seek a Senior Engineer to develop payments infrastructure, collaborate with UX teams, and contribute to innovative solutions. The role offers competitive compensation and a dynamic, inclusive work environment.

Sr Banking & Payments Manager

Company: Kraken

Location: UK

Posted Dec 20, 2025

Kraken is a mission-focused crypto company dedicated to global financial inclusion through innovation. They offer roles in banking and payments, emphasizing collaboration and security, with a diverse, remote team across 70+ countries.

Product Manager - Developer Tools

Company: Figma

Location: USA

Posted Dec 20, 2025

Figma seeks a Product Manager with 5+ years of experience to lead dev tools initiatives, emphasizing collaboration, problem-solving, and innovation. The role offers a competitive salary range, equity, and comprehensive benefits, with opportunities to impact user experiences through emerging technologies.

Intermediate Backend Engineer (Ruby on Rails), Plan: Knowledge

Company: GitLab

Location: APAC,EMEA

Posted Dec 20, 2025

This role involves developing backend services and APIs for GitLab's knowledge management tools, focusing on scalability and collaboration with cross-functional teams. The position emphasizes creating robust systems, improving performance, and fostering a collaborative environment for both technical and non-technical users.

Graduate Software Engineer - Open Source and Linux, Canonical Ubuntu

Company: Canonical

Location: Anywhere

Posted Dec 20, 2025

Canonical promotes itself as a leading open-source provider offering global remote engineering roles with challenging projects, competitive opportunities, and a collaborative culture. The job description highlights innovation, professional growth, and a strong emphasis on open-source contributions while outlining requirements and benefits for candidates.

Staff Backend Engineer - PHP + Go

Company: Hostaway

Location: Europe

Posted Dec 20, 2025

Hostaway offers a remote backend engineer role in Europe with competitive pay, equity, and a dynamic team culture. The position involves integrating with partners and solving scalability issues, requiring expertise in PHP/Go and cloud technologies.

Staff Data Scientist

Company: Webflow

Location: USA

Posted Dec 20, 2025

Webflow is seeking a Staff Data Scientist to drive insights and innovation for their remote-first platform. The role involves collaborating with cross-functional teams, analyzing customer data, and shaping product strategies. The company emphasizes trust, creativity, and equity while offering competitive compensation, equity, and comprehensive benefits.

Senior Data Scientist - Ads

Company: Reddit

Location: USA

Posted Dec 20, 2025

Reddit seeks a Senior Data Scientist to enhance their advertising platform through advanced data science and machine learning. The role offers remote work flexibility, competitive compensation, and benefits like healthcare, equity, and professional development opportunities. The team focuses on improving advertiser value and platform measurement while fostering innovation in ad technology.

Regional Sales Director - Enterprise

Company: Grafana Labs

Location: EMEA

Posted Dec 20, 2025

This job posting seeks a Regional Sales Director with leadership experience, strategic sales expertise, and technical background. The role involves team development, revenue growth, and cross-functional collaboration, with competitive compensation and ownership opportunities.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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