Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Senior DevOps Engineer

Company: Little Thinking Minds

Location: Amman

Posted Dec 20, 2025

Little Thinking Minds focuses on making Arabic learning engaging through digital platforms, targeting K12 students. The Senior DevOps Engineer role involves cloud infrastructure, CI/CD pipelines, and security, with a hybrid Amman, Jordan location.

Practitioner Campaign Associate

Company: American Specialty Health Incorporated

Location: Remote

Posted Dec 20, 2025

This job posting highlights a dynamic role at American Specialty Health, emphasizing opportunities to support practitioner recruitment, expand networks, and contribute to empowering individuals. It outlines remote work considerations, responsibilities, qualifications, and core competencies required for the position, while promoting equal opportunity employment.

Accounts Receivable Intern – Q2C (Quote-to-Cash)

Company: IBM

Location: Armonk, US

Posted Dec 20, 2025

This job posting outlines an Accounts Receivable AR Intern role with responsibilities including managing receivables, collaborating with cross-functional teams, and improving financial performance. It lists required skills like Excel proficiency and accounting principles, along with preferred qualifications such as analytical mindset and presentation skills.

Service Management Lead

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for growth through strategic partnerships and technology platforms. It outlines responsibilities in service management, process standardization, and integration of tools like ServiceNow, requiring expertise in ITIL/SRE frameworks and a hybrid work model.

SAP FI - FSCM Consultant (Credit Management & Serrala)

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

The text describes a career opportunity at IBM Consulting focusing on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and professional growth. It outlines responsibilities as an SAP FI Consultant, including project support, customization, testing, and stakeholder management, while highlighting the company's culture of empathy and long-term development.

Director of Sales - DoD

Company: Yubico

Location: USA

Posted Dec 20, 2025

Yubico, a global leader in secure authentication solutions, emphasizes innovation, strong company culture, and employee benefits. They seek a Director of Sales for the DoD to expand their secure login technology adoption.

Principal Software Engineer - Azure Solutions

Company: TTEC Digital

Location: USA

Posted Dec 20, 2025

This job posting highlights a Principal Software Engineer role at TTEC Digital, emphasizing client engagement, technical leadership, and competitive compensation. Benefits include healthcare, PTO, and a Great Place To Work certification, with a focus on employee growth and diversity.

Head of Studio Standards and Business

Company: Samsung Research America

Location: Irvine

Posted Dec 20, 2025

This job description outlines a technical role at Samsung's Visual Solutions Lab, focusing on standardization efforts, industry collaboration, and technology development in video/audio systems. Responsibilities include leading HDR10+ standardization, coordinating with broadcasters, and promoting Samsung technologies like HDR10+ and MMT in TV broadcasting.

Product Manager

Company: LI.FI

Location: EMEA

Posted Dec 20, 2025

This job description outlines a Product Manager role focusing on B2B2C product development, requiring 5+ years in crypto/blockchain and collaboration skills. Benefits include flexible work, equity, and global team events.

Senior Technical Architect

Company: IBM

Location: Dallas, US

Posted Dec 20, 2025

This text promotes a career in IBM Consulting, emphasizing opportunities to work with leading companies on hybrid cloud and AI projects, leveraging advanced technologies, and fostering innovation through collaboration and growth-focused culture.

Data Engineer-Business Intelligence - 5658124

Company: IBM

Location: NO City, BR

Posted Dec 20, 2025

The text describes an AI engineering role at IBM Consulting, emphasizing collaboration, innovation, and career growth. It highlights opportunities to develop AI solutions, work with global teams, and contribute to technological advancements through hybrid cloud and AI initiatives.

Principal CCaaS Solution Architect - Presales

Company: TTEC Digital

Location: Philippines

Posted Dec 20, 2025

TTEC Digital offers a remote role with competitive salary, benefits, and a great work environment. The position involves technical strategy and client collaboration, emphasizing employee growth and customer experience.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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