Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Data Scientist

Company: KoBold Metals

Location: USA

Posted Dec 20, 2025

KoBold leverages AI and advanced sensors for mineral exploration, achieving significant discoveries with less capital. They're hiring a Data Scientist to enhance their exploration tools and drive innovation in critical metal discovery.

Social Media Manager

Company: DataHub

Location: USA

Posted Dec 20, 2025

This job description seeks a strategic Social Media Manager to build DataHubs voice across platforms, drive business impact through content creation and community engagement, and manage analytics while balancing strategic planning with tactical execution. The role emphasizes data-driven decisions, platform optimization, and thought leadership for executives.

GTM Analytics Manager

Company: Lattice

Location: USA

Posted Dec 20, 2025

This job description outlines a GTM Analytics Manager role requiring cross-functional collaboration, data analysis, and strategic insights. Responsibilities include developing metrics, supporting revenue teams, and maintaining GTM tools. Qualifications emphasize quantitative skills, SQL expertise, and SaaS business understanding. The position offers a competitive salary range and comprehensive benefits package.

Backend Product Software Engineer - Financial Data

Company: Dropbox

Location: USA

Posted Dec 20, 2025

This role involves modernizing Dropbox's financial infrastructure, collaborating across teams, and driving innovation in scalable systems. The position emphasizes shaping future commerce systems, owning complex projects, and contributing to cloud-native architectures with global impact.

Senior Software Engineer - Data Engineering

Company: Airbnb

Location: USA

Posted Dec 20, 2025

This text describes Airbnb's job opportunities for Senior Data Engineers, highlighting roles in developing data strategies, building tools, and collaborating with cross-functional teams to enhance the Airbnb experience. It emphasizes the impact of the work on product quality and growth, with remote eligibility and inclusion commitments.

Content Enrichment Specialist - Italian

Company: 1021 Creative

Location: UK

Posted Dec 20, 2025

This job description outlines a parttime Italian Content Enrichment Specialist role based in the UK, requiring fluency in English and Italian. Responsibilities include video content review, trend analysis, and client collaboration, with benefits like remote work and flexible hours. The position emphasizes adaptability, communication skills, and cultural awareness in a fastpaced environment.

Technical Leader of Natural Language Processing

Company: Kitware

Location: USA

Posted Dec 20, 2025

Kitware is a research and development software provider focused on advancing science and making a positive impact through collaborative innovation. They offer opportunities to work on national security projects, collaborate with top institutions, and enjoy competitive benefits. The company emphasizes employee ownership, flexibility, and a supportive work environment.

Senior Full-Stack Engineer (Node.js + React)

Company: Innovecs

Location: Ukraine,Bulgaria,Croatia

Posted Dec 20, 2025

The job posting highlights a Senior FullStack Engineer role at a growing gifting platform, offering competitive compensation, flexible hours, and a positive work culture. It emphasizes the company's innovative digital solutions and employee benefits, creating an appealing opportunity for passionate developers.

Senior Product Manager

Company: MariaDB plc

Location: Remote

Posted Dec 20, 2025

MariaDB is making a significant impact globally, powering essential applications and services. The role seeks a Product Manager to drive innovation in distributed database systems, with opportunities to collaborate with open-source communities and cloud providers. The company emphasizes diversity, inclusion, and technical excellence in its mission.

Sr. Identity Engineer- IIQ/ISC/Zilla

Company: Optiv

Location: USA

Posted Dec 20, 2025

This job description outlines a Sr Identity Engineer role with remote work flexibility, focusing on identity lifecycle management, system integrations, and operational discipline. It highlights required expertise in SailPoint IIQ, Zilla, and CyberArk, along with benefits like professional development and remote work options.

Backend Product Software Engineer - Financial Data

Company: Dropbox

Location: Canada

Posted Dec 20, 2025

This job description highlights opportunities to shape future commerce systems, drive technical innovation, and build scalable backend infrastructure at Dropbox. The role involves collaborating across teams to modernize financial platforms and develop resilient systems for global operations, with competitive compensation ranging from $168,300 to $227,700 CAD.

Senior Support Engineer

Company: n8n

Location: Europe

Posted Dec 20, 2025

n8n is a rapidly growing AI platform with a strong community and impressive achievements. They offer competitive roles and a positive work culture, emphasizing innovation and support.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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