Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Online Teaching Assistant CPB

Company: AAPC

Location: USA

Posted Dec 19, 2025

This remote Teaching Assistant role requires experience in corporate training, valid certifications, and online teaching skills. Applicants must mentor students, use AAPC's platforms, and adhere to equal opportunity policies.

Customer Support - Staff

Company: Blackbaud

Location: India

Posted Dec 19, 2025

This job posting outlines a Customer Support role at Blackbaud, emphasizing technical support, collaboration with cross-functional teams, and responsibilities like troubleshooting, knowledge base maintenance, and customer communication. Qualifications include technical troubleshooting skills, CRM familiarity, and a customer-first mindset. The company highlights flexibility, inclusivity, and professional development opportunities.

Mid-Market Lead

Company: ElevenLabs

Location: USA

Posted Dec 19, 2025

ElevenLabs is a rapidly growing AI company with significant achievements in audio technology, offering innovative platforms and opportunities for impactful work in a dynamic, AI-first environment.

Lead Software Engineer (Web SDK)

Company: Storyteller

Location: Tunisia

Posted Dec 19, 2025

This job posting highlights a technical leadership role at a fast-growing SaaS company, emphasizing AI integration, high-impact projects with global brands, and opportunities for system design and team growth. The position requires end-to-end ownership, AI-assisted development, and collaboration across platforms.

Senior Legal Counsel

Company: n8n

Location: EMEA

Posted Dec 19, 2025

n8n, an AI orchestration platform, highlights its growth, community, and achievements. They seek a legal hire to support scaling and innovation, offering competitive benefits and a collaborative environment.

Scientist Physician - Medical Device

Company: ClinChoice

Location: USA

Posted Dec 19, 2025

This job description outlines the responsibilities of a Specialist Physician in Medical Affairs, requiring medical expertise to ensure regulatory and scientific accuracy in materials, collaborate with cross-functional teams, and develop medical strategies. It emphasizes qualifications like an MD in Cardiology and 5-7 years of experience, with a focus on compliance and quality standards.

Lead Software Engineer (Web SDK)

Company: Storyteller

Location: Ukraine

Posted Dec 19, 2025

This job posting highlights a high-growth technical role with opportunities to work on innovative products for global sports brands. The position emphasizes AI-assisted development, technical leadership, and collaboration across teams. It requires problem-solving skills, system design, and a willingness to adopt AI tools. The company values capability over checklists and offers a dynamic environment with clear career growth potential.

Design Lead - Creative Content

Company: Canva

Location: Australia

Posted Dec 19, 2025

This job description highlights a Design Lead role at Canva with opportunities to shape educational content strategy, lead creative teams, and collaborate across departments. The company emphasizes flexible work arrangements, equity benefits, and a supportive culture for employees.

Staff Software Engineer (ClipCrop)

Company: Storyteller

Location: Serbia

Posted Dec 19, 2025

This job posting highlights a leadership role in a fast-growing SaaS company focusing on AI-driven solutions for sports brands. The position emphasizes technical ownership, AI integration, and team growth with opportunities to shape innovative workflows and deliver measurable impact.

Principal Software Engineer (Storypilot)

Company: Storyteller

Location: Bulgaria

Posted Dec 19, 2025

This job posting highlights a technical leadership role at a high-growth SaaS company, emphasizing AI integration, hands-on development, and impactful projects with global sports brands. The position requires technical ownership, system design, and collaboration with AI tools, with a focus on problem-solving and team growth.

Principal Architect - Azure Solutions

Company: TTEC Digital

Location: USA

Posted Dec 19, 2025

This job posting highlights a Principal Architect role at TTEC Digital with opportunities to lead complex Azure projects, collaborate with global teams, and contribute to innovative solutions. The company emphasizes a positive work culture, employee growth, and comprehensive benefits including healthcare, PTO, and financial protections.

Manager, Software Engineering, Seller-Management

Company: Visa

Location: Brazil

Posted Dec 19, 2025

Pismo is a technology company founded in 2016 that provides comprehensive banking and financial infrastructure solutions. Collaborating with Visa, they address technological challenges for banks and fintech companies migrating to advanced systems. The company's cloud-based platform enables rapid financial product development with high security standards. The job description highlights leadership opportunities in engineering teams and innovation in payment solutions.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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