Lead With Heart - Display Empathy And Compassion Jobs

1,889,653 open positions · Updated daily

With 1,619 openings, Lead With Heart roles are in high demand as tech companies recognize that empathy drives customer loyalty, reduces churn, and fuels innovative product design. The surge is especially visible in AI ethics, mental‑health platforms, and inclusive tech, where understanding human nuance is a competitive advantage.

Typical positions include Customer Success Managers who conduct empathy interviews, UX Researchers who map emotional touchpoints, Accessibility Advocates who apply WCAG standards, Community Managers who nurture peer support networks, and Product Managers who integrate design‑thinking frameworks. Each role blends data analysis with human‑centered storytelling to shape products that resonate with diverse audiences.

Salary transparency is critical in this field because empathy‑focused talent is often under‑paid relative to technical peers. Clear pay bands help recruiters attract qualified professionals, reduce bias, and demonstrate a company’s commitment to equitable treatment—values that resonate strongly with candidates who choose careers that prioritize compassion.

Application Developer-Contact Center

Company: IBM

Location: BANGALORE, IN

Posted Dec 20, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and responsibilities like system maintenance, incident response, and automation. It outlines required skills and preferred qualifications for an Application Developer role with 24/7 support expectations.

Full Stack Software Engineer III Angular Java

Company: MeridianLink

Location: Remote

Posted Dec 19, 2025

This job posting seeks a Senior FullStack Software Engineer with expertise in Angular and Java-based backend development. The role involves building responsive user interfaces, collaborating across teams, and contributing to fullstack architecture. Qualifications include 6+ years of experience, mastery of frontend tools, and knowledge of JavaJ2EE. Preferred skills include DevOps tools and microservices architecture.

Consultant - AI Engineering

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

This job posting highlights an AI engineering role at IBM's acquired Hakkoda, emphasizing innovation, collaboration, and growth opportunities. The position involves developing AI solutions, working with clients, and leveraging cloud technologies. Required skills include expertise in machine learning, programming languages, and cloud platforms. The company promotes a dynamic environment with focus on learning and impactful problem-solving.

Senior Delivery Project Manager

Company: IBM

Location: Markham, CA

Posted Dec 20, 2025

This job description outlines the role of a Project Manager at IBM, emphasizing responsibilities such as leading teams, managing resources, and delivering projects using best practices. It lists required qualifications like a bachelor's degree, PMP certification, and experience with project management tools. Preferred qualifications include an MBA and bilingual skills.

Application Developer-Contact Center

Company: IBM

Location: BANGALORE, IN

Posted Dec 20, 2025

This job description outlines a role as an Application Developer at IBM Consulting, focusing on hybrid cloud and AI projects. Responsibilities include software development, system maintenance, and support in a fast-paced 24/7 environment. Required skills involve technical expertise in contact center platforms and ITIL concepts.

Senior Software Engineer - (Java) - Canva AI

Company: Canva

Location: Remote

Posted Dec 19, 2025

This job description highlights a Senior Backend Engineer role at Canva AI Group, emphasizing opportunities to shape AI-powered platforms, drive scalable solutions for 150 million users, and contribute to innovative projects. The role combines technical leadership, cross-functional collaboration, and impactful product development.

Digital Sales Specialist Industries Market

Company: IBM

Location: Austin, US

Posted Dec 20, 2025

The text promotes IBM's hybrid cloud opportunities and a Digital Sales Specialist role, highlighting career growth, collaborative environments, and impactful client engagement with cloud solutions. It emphasizes training, consultative sales experience, and industry-leading resources for success.

Site Reliability Engineering Professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 20, 2025

The text describes a role in IBM Finance & Operations with responsibilities involving server administration, automation scripting, and technical expertise. It highlights required skills in IBM WebSphere Application Server, JVM tuning, and security protocols, while emphasizing IBM's commitment to career development and innovation.

Chief Operating Officer

Company: Shah & Associates CPAs PA

Location: USA

Posted Dec 19, 2025

The job posting seeks a Chief Operating Officer to drive operational excellence and scale the firm to $4M ARR with a 50% profit margin, emphasizing accountability, systems, and growth.

Environment and Sustainability Intern

Company: IBM

Location: New York, US

Posted Dec 20, 2025

The internship focuses on environmental programs and sustainability, requiring skills in chemistry, data analysis, and collaboration. Applicants should have a growth mindset and strong communication abilities.

Senior Product Designer

Company: Mercury

Location: Remote

Posted Dec 19, 2025

Mercury applies Dieter Rams' 'less but better' design philosophy to create intuitive, premium financial tools emphasizing elegant simplicity and exceptional user experiences. They seek senior product designers to shape their vision across banking and fintech products.

Delivery Consultant - Data Security

Company: IBM

Location: Athens ( Greece ), GR

Posted Dec 20, 2025

The text promotes a career at IBM Technology Expert Labs, emphasizing collaborative innovation, career growth, and impactful problem-solving for clients. It highlights world-class services, strong onboarding, and opportunities to work with industry leaders while advancing technical expertise.

Frequently Asked Questions

What are the typical salary ranges for Lead With Heart roles by seniority?
Associate (Junior): $60k–$80k; Mid‑level: $80k–$110k; Senior: $110k–$140k; Lead: $140k–$170k.
Which skills and certifications are required for these positions?
Key skills include empathy mapping, design‑thinking, user research, and data storytelling. Certifications such as Certified Customer Experience Professional (CCXP), Certified Empathy Practitioner, and WCAG 2.1 AA Accessibility Specialist are highly valued.
Is remote work available for Lead With Heart roles?
Yes—most listings support fully remote or hybrid arrangements, with many companies offering flexible schedules to accommodate global teams.
What are common career progression paths in this category?
Typical progression: Associate → Senior → Lead → Manager → Director → VP of Customer Experience or Product.
What are the current industry trends affecting Lead With Heart roles?
Trends include empathy‑driven product design, AI ethics oversight, mental‑health platform integration, inclusive design standards, and community‑centric support ecosystems.

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