Lead With Heart - Display Empathy And Compassion Jobs
1,890,735 open positions · Updated daily
The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.
Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.
Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.
Senior AI Engineer
Company: Apollo.io
Location: India
Posted Nov 27, 2025
The text describes a Senior AI Engineer role at Apollo, focusing on building advanced AI systems using Large Language Models (LLMs) and intelligent agents. The role involves working on critical capabilities such as AI Assistant, Autonomous AI Agents, Deep Research Agents, Conversational Assistant, Semantic Search, Search Personalization, and AI Power Automation features. The mission is to leverage Apollo's massive scale data and cutting-edge AI to understand and predict user behaviors, personalize experiences, and optimize the customer journey through intelligent automation.
Staff Software Engineer - Infrastructure
Company: Gusto, Inc.
Location: USA
Posted Nov 27, 2025
Gusto is seeking a forward-thinking technical leader to shape the next generation of their compute Kubernetes and networking service mesh platforms. The role involves defining the long-term vision for how services run and communicate at Gusto, ensuring reliability, scalability, and developer delight. The ideal candidate will have extensive experience in infrastructure platform or site reliability engineering, deep expertise in Kubernetes and service mesh technologies, and a strong bias toward action.
Principal Data Scientist – Product
Company: Gusto, Inc.
Location: Canada
Posted Nov 27, 2025
Gusto is seeking a highly skilled Principal Data Scientist with 10+ years of experience to drive strategic decision-making through experimentation, statistical inference, and causal analysis. The role involves shaping analytical strategy, executing on analytical roadmaps, driving scaled impact, thought partnership, analytical innovation, and mentorship. The ideal candidate will have strong SQL and Python skills, experience applying statistical methods and causal inference, and a passion for mentoring others.
Member of Technical Staff, Backend Engineer - API
Company: Runway
Location: North America,Europe
Posted Nov 27, 2025
The role is for a Senior Software Engineer to join the Backend team at Runway, working on AI-powered video creation and collaboration tools. The company is open to hiring remote candidates across North America and Europe, with offices in major cities. The technical stack includes TypeScript, AWS, Python, PyTorch, Kubernetes, and more. The position offers the opportunity to work with a world-class engineering team, own the full API lifecycle, and improve performance and reliability.
Staff DevOps Engineer
Company: Hostaway
Location: Europe
Posted Nov 27, 2025
Hostaway is a market-leading SaaS scaleup transforming the vacation rental industry. They are seeking a Staff DevOps Engineer to join their Platform Engineering group and help keep their systems secure, reliable, and enable fast iteration for developers. The role involves collaborating across multiple teams, shaping technical strategy, leading architectural design, and driving initiatives across core engineering topics.
Trading Operations Associate
Company: Kraken
Location: USA
Posted Nov 27, 2025
Kraken is a mission-focused crypto company that aims to accelerate global adoption of crypto for financial freedom and inclusion. They offer various products and services, and are committed to security, education, and client support. The Operations & Trade Support Associate role is critical for smooth daily functioning, trade execution, operational processes, settlements, reconciliations, and regulatory compliance.
Applied Research Lead - Generative Audio
Company: Runway
Location: North America,Europe
Posted Nov 27, 2025
Runway is seeking a Research Team Lead to lead their Applied ML Research team. The role involves managing projects, collaborating with engineering and product teams, and translating business objectives into technical strategies. The company values diversity, pay equity, and offers a competitive salary range.
Applied Research Lead - Model Scaling
Company: Runway
Location: North America,Europe
Posted Nov 27, 2025
Runway is seeking a Senior Applied Research Scientist to lead pretraining efforts for their next-generation multimodal models. The role requires 4+ years of ML experience, strong programming skills, and a passion for building human-in-the-loop systems for creativity. The company offers competitive salaries and strives to recruit diverse talent.
Applied Research Lead - Reinforcement Learning
Company: Runway
Location: North America,Europe
Posted Nov 27, 2025
Runway is seeking a Senior Applied Research Scientist to lead efforts in applying reinforcement learning techniques to improve the quality and controllability of their models. The role requires 4+ years of relevant experience, strong programming skills, and a passion for building human-in-the-loop systems for creativity. The company offers a competitive salary range of $280,000 to $380,000.
Senior Software Engineer - Detection & Response Engineering
Company: Grafana Labs
Location: UK
Posted Nov 27, 2025
This is a remote Senior Software Security Engineer position in the UK for the Detection & Response Engineering team. The role involves building advanced security tools, conducting detection research, and automating response processes using Go, TypeScript, Python, and the Grafana observability stack. The ideal candidate should have 4+ years of software engineering experience, knowledge of security concepts, and experience with public clouds, Kubernetes, and container ecosystems.
Vice President of DoD
Company: Oddball
Location: USA
Posted Nov 27, 2025
Oddball seeks a Vice President of DoD with expertise in Air Force programs and modernization efforts, emphasizing mission credibility, product delivery, and collaboration. The role involves translating challenges into software solutions while aligning with federal acquisition processes. The company highlights competitive compensation, remote work flexibility, and commitment to diversity.
Senior Software Engineer - Detection & Response Engineering
Company: Grafana Labs
Location: Germany
Posted Nov 27, 2025
This job posting is for a Senior Software Security Engineer position at Grafana Labs, a remote role based in Germany. The role involves designing and maintaining internal detection systems, developing detection as code capabilities, working with product teams, leading response tooling development, and guiding cross-functional teams. The ideal candidate should have significant experience in software engineering, core security concepts, and public clouds. The compensation includes a base range of EUR 94208 to EUR 113050, along with Restricted Stock Units (RSUs).