Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Senior DevOps Engineer - Linea

Company: Consensys

Location: EMEA

Posted Nov 25, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem. Their mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.

Influencer & KOL Marketing Manager

Company: Kraken

Location: APAC

Posted Nov 25, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products, prioritize security, education, and client support. The company is fully remote with a diverse global team and is seeking an experienced influencer marketing professional to execute global initiatives and drive brand awareness and product adoption.

Field Privacy Strategist

Company: TrustArc

Location: USA

Posted Nov 25, 2025

TrustArc Inc seeks a Field Privacy Strategist to join their team, focusing on privacy compliance and innovation. The role involves collaborating with executives and teams to ensure regulatory alignment and customer trust, offering competitive compensation and a flexible work environment.

Salesforce Business Analyst

Company: Guidehouse

Location: USA

Posted Nov 25, 2025

The job description outlines the role of a Salesforce consultant who will engage with customers, understand their business needs, and design and implement Salesforce solutions. The ideal candidate should have a degree, at least 7 years of IT experience, 3 years of Salesforce experience, and 2 current Salesforce certifications. The role involves working with declarative tools, data migrations, custom development, and training end users. The position offers a competitive salary range and a comprehensive benefits package.

Engineering Manager - MetaMask (Assets)

Company: Consensys

Location: USA

Posted Nov 25, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem. Their product suite includes MetaMask, Infura, Linea, Diligence, and the NFT toolkit Phosphor, making them a trusted collaborator for users, creators, and developers. Consensys' mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.

(Remote & Part-time) Search Quality Rater-US

Company: Welo Data

Location: USA

Posted Nov 25, 2025

Welocalize is seeking English speakers to work as Search Quality Raters, evaluating and improving online search engine results. The position offers flexible scheduling, competitive pay, and benefits. Applicants must be fluent in English, have strong online research skills, and be dedicated to the Search Quality rating program.

Senior Incident Response Analyst

Company: Tines

Location: USA

Posted Nov 25, 2025

The job posting is for a Senior Security Operations Engineer to help grow and mature the security program at Tines. The role involves driving security projects, performing security reviews, scaling detection and response capabilities, reviewing bug bounty reports, assisting with security questionnaires, supporting vendor security reviews, tracking vulnerability remediation, providing security training, acting as an escalation point, proactively hunting for threats, performing oncall duties, ensuring security controls are deployed and tested, and mentoring junior engineers. The ideal candidate should have 6-10 years of experience in a security role, excellent written and verbal English skills, deep familiarity with cloud security fundamentals, familiarity with securing container technologies, background in automating security tasks, knowledge of commandline log analysis, common attacks, and OS hardening for Linux and macOS, experience working on an oncall rotation, excellent analytical and time management skills, and the ability to work autonomously or collaboratively with peers.

Sales Development Representative

Company: OnBoard

Location: USA

Posted Nov 25, 2025

The Sales Development Representative role involves developing demand for the company's products and solutions by establishing relationships with prospective customers, qualifying leads, and collaborating with sales and marketing teams. The position offers opportunities for growth and professional development, with a focus on quota achievement, pipeline tracking, and utilizing various sales tools and technologies.

Backend Product Software Engineer - Financial Data

Company: Dropbox

Location: Mexico

Posted Nov 25, 2025

The role of a Product Backend Engineer at Dropbox involves transforming the infrastructure that powers financial and commerce systems. The engineer will join the Finance Data Engineering team to build backend services and platforms for reliable, scalable, and future-ready financial reporting and commerce capabilities. The work focuses on designing and developing core backend systems, collaborating with engineering, finance, and data teams, and reimagining commerce and financial infrastructure from the ground up.

Technical Accounting and Financial Reporting Manager

Company: Consensys

Location: USA

Posted Nov 25, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. The company has been at the forefront of innovation since 2014, pioneering technological developments within the web3 ecosystem. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on, with a mission to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.

Analytics Manager (Product)

Company: Consensys

Location: USA

Posted Nov 25, 2025

Consensys and MetaMask are seeking a data team lead to help scale their self-custody wallet to billions of users. The role involves leading a team of data analysts, developing product analytics capabilities, fostering a data-driven culture, and translating complex data into clear narratives. The ideal candidate should have experience leading analytics teams, expertise in event logging, SQL, Python, and dbt, and a collaborative mindset.

Sales Enterprise Account Executive, Growth and Acquisition - Healthcare

Company: Blackbaud

Location: USA

Posted Nov 25, 2025

The role is for an Enterprise Account Executive with experience selling software solutions in the Healthcare sector. The candidate will be responsible for the full sales cycle, exceeding sales quotas, and engaging with technical and executive team members. The ideal candidate should have 8+ years of software sales experience in the Healthcare marketplace and a proven history of consistent overquota achievement.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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