Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Paid Campaign Manager

Company: Cloudbeds

Location: Remote

Posted Nov 25, 2025

Cloudbeds is seeking an experienced Paid Campaign Manager to join their Marketing Operations team. The role involves managing global paid media campaigns, building ABM-style campaigns, optimizing budget pacing, collaborating with external partners, and experimenting with nontraditional demand generation tactics. The ideal candidate should have 5+ years of B2B SaaS paid media experience, strong budget management skills, familiarity with various ad platforms, and proficiency in Salesforce, Google Tag Manager, and data analysis tools.

Lead Corporate Systems Engineer

Company: Green Dot Corporation

Location: USA

Posted Nov 25, 2025

Green Dot is seeking a Lead Corporate Systems Engineer to own and enhance enterprise services platforms. The role involves designing, administering, and optimizing core applications across hybrid cloud environments, championing AI-driven efficiency, translating business requirements into technical solutions, leading technical projects, providing advanced troubleshooting, implementing security best practices, and mentoring junior engineers. The company offers a Work from Anywhere model and values diversity and inclusion.

Manager - Workforce Management Systems & Support

Company: Netflix

Location: Remote

Posted Nov 25, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Manager Workforce Management Systems & Support role is responsible for designing, implementing, and supporting the global WFM technology strategy and roadmap. The role involves collaborating with various teams to optimize forecasting, staffing, resource planning, and operational excellence across global contact centers.

Sr. BSA/AML Quality Assurance Analyst

Company: Green Dot Corporation

Location: USA

Posted Nov 25, 2025

Green Dot is seeking an experienced BSAAML Quality Assurance Analyst to support their efforts in ensuring compliance with Anti-Money Laundering (AML) regulations. The role involves performing quality assurance reviews on SARs and NoSAR investigations, assessing the accuracy of investigation documentation, identifying trends and patterns in alerts and SARs, and collaborating with cross-functional teams to recommend enhancements to AML monitoring systems. The company offers a Work from Anywhere model and values diversity and inclusion.

Senior Solutions Architect - Optimization

Company: D-Wave Quantum

Location: Remote

Posted Nov 24, 2025

This job description outlines a role focused on developing quantum optimization solutions for customer applications, requiring expertise in Python and optimization tools. The position emphasizes collaboration with internal teams and external customers, along with technical leadership and project delivery. It highlights DWave's commitment to innovation, inclusivity, and employee growth through competitive compensation and a supportive work environment.

Business Intelligence Data Developer

Company: Guidehouse

Location: Remote

Posted Nov 24, 2025

The job posting is for a Business Intelligence Data Developer position in a GCP environment. The role involves designing data models, migrating transformations to BigQuery, collaborating with teams, and modernizing legacy applications. The position requires 6+ years of IT experience, BigQuery expertise, and knowledge of BI tools. The annual salary range is $113,000 to $188,000.

Senior Product Designer - Live

Company: Netflix

Location: Remote

Posted Nov 25, 2025

Netflix is expanding its global entertainment offerings with opportunities to innovate in broadcast television and streaming experiences. The role emphasizes collaboration, user-centric design, and strategic growth while providing competitive compensation and comprehensive benefits. The company highlights its inclusive culture and commitment to diversity.

Product Manager (Clinical & AI Imaging)

Company: Henry Schein One

Location: Remote

Posted Nov 24, 2025

This job offers a Product Manager role with opportunities to shape dental tech innovations, collaborate across teams, and enjoy competitive compensation and benefits.

Associate Technical Support Engineer

Company: Recharge

Location: Remote

Posted Nov 25, 2025

This job description outlines a Technical Support role with responsibilities including customer support via multiple channels, shift work for 24/7 coverage, and requirements for technical expertise and communication skills. It details compensation ranges and expectations for the position.

Sales Development Representative - Segment

Company: Twilio

Location: Remote

Posted Nov 24, 2025

The job posting is for a Sales Development Representative position at Twilio Segment. The role involves researching and generating prospective customers, breaking into new markets, achieving sales goals, and working closely with Account Executives. The company values diverse experiences and encourages everyone who meets the qualifications to apply.

PPC Marketing Specialist

Company: Netwrix

Location: Philippines

Posted Nov 25, 2025

Netwrix seeks a strategic PPC specialist to drive growth, emphasizing innovation, collaboration, and employee development. The role offers competitive benefits and a supportive culture.

Senior Build & Release Engineer - Star Trek Fleet Command

Company: Scopely

Location: Remote

Posted Nov 24, 2025

Scopely is seeking a Senior Build and Release Engineer to join their Star Trek Fleet Command team. The role involves working with a team of engineers, setting up and maintaining build systems, automating build processes, managing the build pipeline, and collaborating with cross-functional teams. The ideal candidate should have experience in build and release roles, knowledge of version control systems and build management tools, and a strong understanding of software build and release processes.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

Related Pages