Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Head of Agency Partnerships

Company: n8n

Location: Europe

Posted Nov 20, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown rapidly since its founding in 2019, with a diverse team of over 160 employees across Europe and the US. n8n has cultivated a strong community of over 650,000 active developers, earned 145k+ GitHub stars, and raised $240m in funding to date. The company is now hiring a Head of Agency Partnerships to scale its agency partner program and drive self-serve revenue and retention.

Transportation Claims Resolution Manager: Auto Physical and Property Damage

Company: Reserv

Location: USA

Posted Nov 20, 2025

Reserv is an insurtech company focused on automating claims processes with AI and technology, seeking a Claims Manager with expertise in commercial transportation claims and leadership skills. The role offers opportunities to innovate, improve efficiencies, and work in a remote-first environment with competitive benefits including health insurance, retirement plans, and flexible work arrangements.

Vendor Operations Associate

Company: Stripe

Location: USA

Posted Nov 20, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Vendor Operations Associate role supports the Global Sales team by managing business reviews, sales reporting, process optimization, and strategic administrative tasks. The ideal candidate has 3+ years of experience in sales operations, strong analytical skills, and proficiency with CRM platforms.

Website Copywriter

Company: Gcore

Location: Poland,Cyprus,Serbia,Georgia,Uzbekistan

Posted Nov 20, 2025

Gcore is an international cloud and edge leader seeking a Website Copywriter to own website content quality and page creation. The role involves refining AI-generated content, creating high-converting website pages, and collaborating with product, design, and SEO teams. Gcore offers competitive benefits and a flexible work environment.

Senior Software Engineer in Test (mobile)

Company: InPost

Location: Poland

Posted Nov 20, 2025

InPost is a European out-of-home delivery company with a large network of intelligent lockers, providing fast, convenient, and secure delivery options. They are committed to sustainable and efficient delivery solutions, with a focus on continuous quality improvements and test automation.

Business Analyst - German Speaker

Company: Cytora

Location: UK

Posted Nov 20, 2025

The text describes the merger of Cytora and Applied Systems, highlighting their combined impact on the insurance industry through digital transformation. It outlines a business analyst role with responsibilities, requirements, remote work flexibility, competitive benefits, and commitment to diversity.

Brand Designer

Company: Zerion

Location: Europe

Posted Nov 20, 2025

This job posting seeks a creative Brand Designer to elevate Zerion's visual identity across products and channels. The role involves shaping brand perception, maintaining consistency, and integrating AI tools. Requirements include experience in fintech/web3 branding, proficiency in design tools, and fluency in English. The company highlights its growth metrics, competitive benefits, and remote work flexibility as key attractions.

Distributed Database Software Engineer

Company: MariaDB plc

Location: Croatia

Posted Nov 20, 2025

MariaDB is a widely used database that powers many applications and services. The company is seeking a Senior Database Developer to work on distributed systems, replication, sharding, and performance optimization. The role involves building and testing scalable database solutions, collaborating globally, and contributing to open source projects.

Senior Data Engineer

Company: phData

Location: Latin America

Posted Nov 20, 2025

The job posting seeks a Software Engineer, Data Engineer, or Data Analyst with 4+ years of experience in developing end-to-end technical solutions, programming in Java, Python, or Scala, and working with core cloud data platforms like Snowflake, AWS, Azure, Databricks, and GCP. Strong SQL skills, client-facing communication, and a 4-year degree in Computer Science are required. Preferred experience includes production in core data platforms, cloud and distributed data storage, data integration technologies, multiple data sources, software development lifecycle, automated data transformation, and workflow management.

Staff Product Designer - Data Hub

Company: HubSpot

Location: USA

Posted Nov 20, 2025

This job posting seeks a visionary Staff Product Designer to lead AI-driven innovations in HubSpots Data Hub, focusing on creating intuitive data experiences that balance feature richness with usability. The role emphasizes shaping AI integration, designing ethical AI interactions, and collaborating across teams to redefine data accessibility and trust. It highlights opportunities to influence product evolution and empower users through intelligent automation.

Sr. Android Engineer (Platform)

Company: Welltech

Location: Cyprus

Posted Nov 20, 2025

Welltech is a global leader in the health and fitness industry with over 200 million installs across five life-changing apps. They are seeking a mobile app platform architect to build a scalable platform from scratch, setting company-wide standards and shaping how millions experience wellness. The role involves designing and implementing core platform solutions, empowering product teams, and owning the mobile infrastructure blueprint.

Senior Account Manager

Company: MEDiSTRAVA

Location: USA

Posted Nov 20, 2025

The Senior Account Manager role at MEDiSTRAVA within Inizio Medical offers a fantastic opportunity to join the Medical Analytics and Innovation team. The role involves project and client management for data insights, technology strategy, and AI projects, with a focus on Real World Insights Hyperlocal iNSIGHTS Congress iNSIGHTS Congress iMPACT projects. The ideal candidate should have a life science-related degree, experience in medical communications or pharmaceutical marketing, and excellent project management skills.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

Related Pages