Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Account Executive - Corporate

Company: Sprout Social

Location: Remote

Posted Nov 18, 2025

Sprout Social offers a dynamic role with career growth opportunities, competitive compensation, and comprehensive benefits. The job description highlights collaboration with industry leaders, professional development, and a supportive work environment, emphasizing innovation and employee empowerment.

Senior Frontend Developer

Company: Clearview

Location: Remote

Posted Nov 18, 2025

Clearview is a remote-first distributed software company that helps startups and scaling companies build products and grow their engineering teams. They offer unparalleled flexibility, paid skill expansion, coworking or home office optimization budget, local meetup budget, and annual summits. They nurture a culture built on trust, collaboration, and personal growth, and are looking for exceptionally strong Senior Frontend Developers with an independent mindset.

Content Producer (Part-Time)

Company: garden3d

Location: Remote

Posted Nov 18, 2025

This job posting seeks a Content Producer for garden3d, emphasizing creativity, collaboration, and sustainability. The role involves video editing, audio production, and content strategy, with a focus on innovative projects and a supportive work environment.

Sr. Growth Marketing Manager

Company: iHerb

Location: Remote

Posted Nov 18, 2025

The Sr Marketing Manager Growth Marketing APAC Markets role is responsible for driving growth strategy across performance marketing channels in the APAC region, with a focus on Japan and Korea. The role involves managing paid media programs, optimizing campaigns, collaborating with cross-functional teams, and developing a high-performing team. The ideal candidate should be data-driven, analytical, and have deep experience driving growth for enterprise e-commerce companies.

Senior Demand Generation Marketing Manager

Company: Newsela

Location: Remote

Posted Nov 18, 2025

Newsela is seeking a Senior Demand Generation Marketing Manager to develop and execute an integrated national demand strategy. The role involves owning the quarterly demand generation strategy, executing various campaigns, designing marketing automation, incorporating ABM strategies, running data-informed experiments, partnering with product marketing and creative teams, implementing lead nurturing programs, monitoring campaign performance, and operating as a strategic partner to sales and SDRs. The ideal candidate should have at least 5 years of B2B demand generation experience in a SaaS environment, a proven track record of being a strategist and executor, a demonstrated understanding of the MarTech landscape, experience leveraging multiple digital channels, strong data-driven skills, project management skills, strong writing skills, and the ability to work independently and thrive in a fast-paced environment.

Revenue Account Executive (Donor Fundraising)

Company: Code.org

Location: Remote

Posted Nov 18, 2025

The Revenue Account Executive role at Code.org involves identifying, cultivating, and closing new funding partnerships with individuals, foundations, and corporations to support the organization's mission of expanding access to computer science education. The ideal candidate is a proactive relationship builder with a background in technology or software sales, enterprise business development, and a passion for computer science, AI, and educational equity. The role is critical to growing Code.org's revenue base and ensuring the long-term sustainability of its programs.

Data Science Manager - User Growth

Company: Reddit

Location: Remote

Posted Nov 18, 2025

Reddit is hiring a Data Science Manager to lead a team in driving user growth through analytics and strategic initiatives. The role involves collaborating with cross-functional partners, shaping product roadmaps, and building high-performing analytics teams. Reddit offers comprehensive benefits and a remote-friendly work environment.

Staff Privacy Engineer

Company: Reddit

Location: Remote

Posted Nov 18, 2025

The Reddit Privacy Engineering team is seeking a Staff Privacy Engineer to design and implement technical solutions for privacy and data protection. The ideal candidate will have deep knowledge of cloud analytics, storage technologies, and data privacy compliance. The role involves collaborating with product and engineering teams to ensure compliance with data protection regulations and mitigate reidentification risk.

Ubuntu Sales Engineer (English/Spanish Required)

Company: Canonical

Location: Remote

Posted Nov 18, 2025

Canonical is a leading provider of open source software and operating systems, with Ubuntu being widely used in enterprise initiatives. The company is hiring an Ubuntu Pro Sales Engineer to help global companies adopt Ubuntu Pro and related technologies. The role requires technical expertise, business acumen, and excellent communication skills.

Specialist, Trust & Safety Policy - Legal Removals Policy (Intellectual Property)

Company: Reddit

Location: Remote

Posted Nov 18, 2025

Reddit is seeking an experienced Legal Removal Policy Specialist to support their Trust & Safety Policy team in Singapore. The role requires at least 3+ years of relevant experience in Trust & Safety, specifically handling copyright, trademark, and other IP-related legal removal requests. The ideal candidate should have native Indonesian and/or Hindi language expertise, XFN experience working with other Trust & Safety issues, excellent communication skills, and a proactive, self-starting attitude.

Specialist I - New Client Booking

Company: Grow Therapy

Location: Remote

Posted Nov 18, 2025

The role is a Specialist I New Client Booking position at a company expanding access to mental healthcare. The role involves handling warm inbound phone leads, matching clients with suitable providers, guiding them through the booking process, and maintaining accurate records. Ideal candidates are motivated self-starters with 2+ years of sales or call center experience, able to work independently and remotely.

Staff Engineer - Payments

Company: TrueML

Location: Remote

Posted Nov 18, 2025

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. They use machine learning to engage customers digitally and adjust strategies in real time. The company values diversity and inclusion, and offers a range of benefits and perks to employees.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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