Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Machine Learning Manager - PF&O (Recommendations & Forecasting)

Company: Reddit

Location: Remote

Posted Nov 18, 2025

Reddit is building a first-class ads platform with new products to connect advertisers with passionate communities. The Advertiser Optimization org is driving this by building autobidding and conversion-based products. The PFampO team is building advertiser and sales tools, including ML systems and data-driven recommendations.

Account Executive

Company: Ralliant

Location: Remote

Posted Nov 18, 2025

The text describes the responsibilities and requirements for a sales role at Tektronix, focusing on interacting with customers, determining calibration needs, pricing, and delivering solutions. It emphasizes the need for strong communication, negotiation, and organizational skills, as well as experience in the eT&M industry and proficiency with CRM software.

Inside Sales Representative

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The role involves managing customer accounts, ensuring satisfaction, driving revenue growth through upselling and renewals, and collaborating with various teams to provide exceptional service. It requires strong communication skills, experience in customer-facing roles, and the ability to work in a fast-paced environment.

Business Development Representative

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The text describes the responsibilities and requirements for a Business Development role focused on developing and maintaining knowledge of Gordian products, generating sales qualified leads, engaging prospects, collaborating with teams, and tracking activities in CRM platforms. It emphasizes the need for strong communication skills, attention to detail, and experience in B2B or B2G environments.

Backend Developer (Node.js)

Company: Clearview

Location: Remote

Posted Nov 18, 2025

Clearview is a remote-first distributed software company that helps startups and scaling companies build products and grow their engineering teams. They offer unparalleled flexibility, paid skill expansion, coworking or home office optimization budget, local meetup budget, and annual summits. They nurture a culture built on trust, collaboration, and personal growth, empowering employees to take ownership.

Senior DevOps Engineer

Company: Marketerx

Location: USA

Posted Nov 18, 2025

The company is seeking a highly experienced Senior DevOps Security Engineer to join their founding engineering team. The role involves architecting a resilient, scalable, and secure foundation for their autonomous marketing platform, with a focus on building world-class cloud infrastructure, automating CI/CD pipelines, implementing comprehensive security measures, enabling hypergrowth, and driving intelligence-led operations. The ideal candidate is a seasoned DevOps or SRE professional with a security-first mindset and expertise in cloud platforms, containerization, and Infrastructure as Code.

Senior DevOps Engineer

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The text describes a highly skilled DevOps engineer with extensive experience in Azure infrastructure management, automation, and cloud services. The engineer is proficient in various tools and technologies, including Terraform, ARM templates, Kubernetes, CI/CD pipelines, monitoring solutions, and security best practices. They have a strong background in cloud environments, Agile methodologies, and collaboration with cross-functional teams.

Quality Manager

Company: Invisible Technologies

Location: Remote

Posted Nov 18, 2025

The job description highlights a role focused on maintaining high standards in AI operations through collaboration with industry leaders, process optimization, and quality assurance strategies. It emphasizes competitive compensation and opportunities to shape AI standards.

Sr. Big Data Engineer

Company: Databricks

Location: Remote

Posted Nov 18, 2025

This job description outlines a Sr Big Data Engineer role focusing on client engagements with big data challenges using Databricks Platform. The position requires expertise in Apache Spark, Kafka, cloud technologies, and experience with data engineering and architecture consulting for transformative big data projects.

Javascript Developer

Company: Clearview

Location: Remote

Posted Nov 18, 2025

Clearview is a remote-first distributed software company that helps startups and scaling companies build products and grow their engineering teams. They offer unparalleled flexibility, paid skill expansion, coworking or home office optimization budget, local meetup budget, and annual summits. The company values trust, collaboration, and personal growth, and empowers employees to take ownership. They seek fluent English speakers with strong communication skills, proactive time management, and expertise in JavaScript/TypeScript, Node, MongoDB, MySQL, PostgreSQL, and automated testing.

Tech Lead / Manager - AI Evaluation Science

Company: Diligent Robotics

Location: Remote

Posted Nov 18, 2025

The company is developing AI-powered humanoid robots to work alongside humans in various environments. They are seeking a Tech Lead Manager for AI Evaluation Science to lead a team responsible for measuring and validating the performance of their AI systems in real-world scenarios. The role involves defining metrics, building evaluation pipelines, and ensuring the robots meet high standards for safety, reliability, and human trust.

NetSuite Functional Analyst

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The text describes the role of a NetSuite Functional Analyst, highlighting responsibilities such as solution design, customization, integrations, data management, security, training, and documentation. It also lists required skills, certifications, and experience.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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